If a contact receives version A of Email 1, they still have a 50/50 chance of receiving A or B for Email 3. HubSpot just added new contact property filters for sequences: wrote: When the contact comes to the end of We use cookies to make HubSpot's community a better place. The closest you could get with just the sales product would be to create a task via our Engagements API for the rep to enroll someone in a sequence once someone signs up for your product. It's common for us to have multiple deals/projects for the same contact. The HubSpot Academy Super Admin Bootcamp can help experienced administrators learn the right steps for deployment, security, user permissions, and scale so that you can hit the ground running with everything you need. Our sequences enable us to respond in a pre-determined way and allow us to set up follow up one time saving us a lot of work and time. ) The Workflow is triggered for Contacts when they enroll in the Sequence. After connecting the 3 email addresses, you can choose which one to send your sequences and 1:1 emails from. Overall, the feedback has been pretty positive so far. To learn more,. You'll want to use one-to-many (Marketing) emails for form follow-ups. Workflows Watch training. I'm watching the HubSpot Academy course on the Sales CRM, and it mentions using Tokens as well as fill in the blank sections as best practice for Templates. We are currently assigning 2 points for a recent sales email clicked date that is less than 30 days & 1 point for a. Upcoming events. Earning the attention of today’s empowered buyer; Orchestrating Your Outreach with Sequences and Tasks; HubSpot Knowledge Base: Sequences; HubSpot Community. HubSpot Tutorial Summaries. We recently implemented 6sense but we cannot get activity from Sequences to display in 6sense e. Would love this feature! I build a sequence calendar manually for our sales reps each time, and it takes a long time! jeremypatay. Sequences should have global rules or sequence-specific rules: Don't send on weekends, send between x-y time, etc. This feature request is for anyone that uses the sequence feature in Hubspot. Hi! When a customer is un-enrolled from a sequence, but we see the need to keep them in the same sequence, I'd like a way to quickly re-enroll them. We need to see performance data on contact level in one list to see where we have further to do's. I wanted to refer you to this related post where @karstenkoehler explains how to add a meeting link to an email template and shares screenshots of what the template looks like when you add a personalization token for an owner that has multiple meetings. You had your task (mail/call/. Solved: Are emails for sequences saved somewhere so they can be managed outside of entering a sequence and editing the template? I'm drafting up a. 2. Drilldowns let you dive deeper into the data, and are based on the "breakdowns" you get back from the higher level report. You can find all the ways by which a contact automatically unenrolls from a sequence here, receiving a marketing email is not one of them. Sometimes, there are sequences with more than 300-500 contacts and. Sincerely, thank you. Hi @KSwift, Thank you for sharing your feedback! I found this feature request ( Directly Display of Emails in the Sequence) in our Ideas forum. Edits can be made now, We use cookies to make HubSpot's community a better place. Make sure to think hard about which contacts to exclude from this, especially those who have "experienced" a sequence before. Hi @karstenkoehler, yesterday we sent out a sequence to 190 contacts. Hi, we get a lot of overseas enquiries, the process to enrol an overseas student is quite complex & labour intensive. When paused, sequences retain the time delay before the next step. Academy Content Library A complete library of Academy’s free online video lessons and certification courses. ”. Start: Contact completes a conversion point (e. ; Academy Certification Courses A collection of lessons and practical exercises leading to an industry-recognized certification in HubSpot’s tools or strategy. Ahh thanks for the clarification. As a potential workaround, create a list for each of your common sequences and when adding them, either based on active criteria or static list, include them. Keep in mind that contacts might unenroll from a sequence because. I live in sequences! They have made my joblife 1000% easier and more consistent. Workflows. Disclaimer before we dive in: We will not be able to say how many sequences generated SQLs or revenue, we will be able to show how many SQLs or how much revenue was potentially influenced by a. Includes the ability to trigger sequences via workflows. I created a sequence and enrolled contacts. Campaign functionality has come a long way but when utlizing ABM approaches, we often have our sales teams run "sales outreach campaigns" through Sequences. Services like Mimecast can send bounce notifications as separate emails, however, HubSpot won't be able to relate those separate notifications with bounced sequence. Feb 14, 2023 2:40 PM. Our sales team has been using the new Sales Navigator tool within HS for a few days now. @mmsown - when adding a task to a sequence in the builder, there should be a checkbox in the top right corner of the task that specifies "No step delay". If someone books a meeting through the meetings link in a sequenced email, it counts towards the meeting rate for that sequence. The report is only allowing users to see if currently in a sequence (True) or not (False). HubSpot offers two different ways to automate sent emails, through workflows and through sequences. Academy Partners Nonprofits Ideas Connections. The email reply will also be logged on the CRM record. Scott from the product team here. This is because the ability to enroll mass lists of contacts already exists as part of HubSpot's Marketing Hub. Cookies help to provide a more personalized experience and relevant advertising for you, and web analytics for us. They both confirmed that, at the moment, the only way to edit the sequence. The task is automatically assigned to whoever sends the email, but if we have BDRs who send emails on behalf of the sales team and need the sales team to follow up, the agents have to reassign the tasks by hand. Additionally, under Menu > Reports > Reports > Create report > Custom report builder, you can create custom reports using the. I'm using a sequence to reach out to users. In your HubSpot account, navigate to Marketing > Email. HubSpot's customers know our software better than anyone else, and having their continued input and creativity is essential. If it's not there, you could unenroll the contact from the sequence and then re-enroll them. This would only work going forward, not historically. 0 Upvotes. Turning your leads into customers is no easy feat. Unfortunately this is a limitation of HubSpot sequences that has not be resolved yet. Fix Meeting Rate Calculation for Sequences. Using sequences to automatically email a large number of cold leads would enable you to cause this damage at an accelerated rate. To learn more,. It would be great to be able to test a sequence immediately (see the emails and task notifications) instead of having to wait for it process throughEvaluate product → Product Evaluated. . It would be a very low level of effort to increase this from "5" to "10" or "20". The send limit set by Sequences protects you from hitting your inbox's send limits, but if you want to avoid hitting the limit set by sequences, here are a few tips: Personalize at least the first email of every sequence. ; Classroom Training Schedule in-person training for a hands-on and. Jul 24, 2018 10:06 AM. If you have a sequence with delayed steps and contacts are going through the sequences at different times (based on when they are added). Thanks, Levi. (Theoretically, you could skip the creation of the active list and filter for the Last sequence enrolled in the contact index page filters directly. Inbound Consulting. 90% of our leads go through sequences. . ; Academy Certification Courses A collection of lessons and practical exercises leading to an industry-recognized certification in HubSpot’s tools or strategy. See how to create automated sequences in HubSpot. Such as adding in a specific holiday or event name. Feb 14, 2023 2:40 PM. . Once you have your filtered contact view showing the 10 contacts, you can check the box for. GetResponse: Great for webinars. Accelerate your outreach with sequences. . 98 Upvotes. Use bulk enroll for specific use-cases, not for prospecting. Then follow-up with a. Customers take an average of 35 days to activate Sales Hub. Last year, HubSpot made it possible to A/B test any webpage using the HubSpot CMS, not just landing pages. Business Units - Sequences. It would be a great idea to allow for multiple Sequence enrollments for portals with Business units - as multiple Business units can be looking to prospect to a single contact. You can use Sequences right from HubSpot CRM, or from your inbox if you are using Sidekick. We use cookies to make HubSpot's community a better place. In short, one our of sales reps has been reporting that sequence replies and marketing email replies are going to the spam folder of our sales rep. . It helps to keep them updated with the latest digital trends in digital marketing, sales, and many more. I have seen this being done for marketing emails, but can't find the same metric, i. You can find all the updated questions and answers related to HubSpot reporting certificate exam on the “ HubSpot reporting certification ” page. g. Learn how to identify prospects, personalize outreach, and create effective sales presentations with HubSpot Academy's Inbound Sales. In short, one our of sales reps has been reporting that sequence replies and marketing email replies are going to the spam folder of our. When you're building a sequence, best practice is to connect it to the why behind your follow-ups. Sequence Edit and View. . We’ve collected some standout welcome message series examples that include confirmation messages, thank you emails, and offer templates to help you with your customer onboarding process from start. On my previous platform, you could start contacts on a sequence and immediately move them to any step in the sequence. Have the contacts been enrolled into the sequence by yourself? Also, please note that o nce the contact's enrollment resumes, the sequence will start again. Check out this lesson. Hubspot onboarding, sequences and workflows. Also, the sequences function would be more helpful if you could bulk update the placeholder text for all of your users. To solve this, we're building open and click reporting directly into. There are several email automation software on the market today — the key is selecting the best option for your business and goals. This would facilit. Automate A/B testing emails with sequences (BETA) Last updated: August 29, 2023 Available with any of the following subscriptions, except where noted: Sales. 2. You can get acquainted with the Salesforce platform using the 30-day free trial while HubSpot provides a 14-day free trial for its paid plans. At my organization, our business development team will run leads and contacts through various email sequences prior to either moving the lead to our Sales Reps or dispositioning the lead back to marketing for general nurturing. Hi @DTaylorNTI, Yes, you could pick any of the below contact properties and filter for ". We had a contact reply before we could send them a meeting invite. There are some workarounds available, such as utilizing workflows to opt users out of the One-to-One Email subscription-type to prevent them from getting used in sequences, but utilizing basic suppression-list options would be less complex, and involve fewer drawbacks (e. Sequences was designed for automated 1:1 email interaction. Skills Enhancement And Show Off. Overall, the feedback has been pretty positive so far. To learn more, and to see a full list of cookies we use, check out our Cookie Policy (baked goods not included). Here is how this will look: I'm updating this idea to 'Being reviewed'. . ; Classroom Training Schedule in-person training for a hands-on and. For example, one version of the sequence could have automated email sends while the cloned version could have tasks to send the email. ) and by doing this task you have some extra relevant information that you want to add (a note) with the next task. Opting them out from the one-to-one email subscription type would indeed be the safest option. What often happens for my clients though, is that the prospect doesn't book a meeting using the meetings link in the first two sequenced emails sent, so the sales rep. Hear from community member, @shyannehkr from Remotish as she shares some tips on how to use the new Deal Rate and Revenue metrics in Sequence Outcome Reporting so you can attribute revenue to your sequences. This would let me share it and take edit inputs from others in the. You could simplify it however: The enrollment criteria check whether a contact does have a certain email domain (this could also be referenced via a list, yes) and whether the contact is either opted in or does not have an opt-status (because why enroll contact that are already. In the right panel, select the checkbox next to the name of the contact you want to enroll. ; Academy Certification Courses A collection of lessons and practical exercises leading to an industry-recognized certification in HubSpot’s tools or strategy. Reply. Below you’ll find a quick overview of the main tools in your HubSpot account. Sequence Contact Expiration. It works almost exactly the same way as testing a landing page. HubSpot Sequences is a marketing tool that will help you to create sequences of emails, social posts, and ads. Cookies help to provide a more personalized experience and relevant advertising for you, and web analytics for us. One thing to note here is that HubSpot can only detect bounces if the bounceback message is a direct. I live in sequences! They have made my joblife 1000% easier and more consistent. Moments ago, I spent almost an hour on the chat and a phone call with support reps. Make our email automation workflow live and monitor its progress. . HubSpot Product Team. In it, it is stated that "when you pause a sequence, only emails and tasks scheduled for the contacts that you enrolled will be paused. This article explains the contact property types, you'll see rich text at the bottom. Currently the only assets you can include in a Campaign are: Campaign assets. We use cookies to make HubSpot's community a better place. Informed with your. What Sets HubSpot Apart: 24/7 customer support is included with every plan. You can send a series of targeted, timely emails to nurture contacts ov. These emails are sent through HubSpot and the from address can be customized in the. If we can't connect, we enroll the prospect in an email sequence. The first email is a response to their enquiry. A reply to an email that is sent as part of a Sequence will automatically unenroll that contact from the Sequence. In short, JBA is a digital advertising strategy where you tailor your ad targeting and ad. HubSpot Academy Aug 19, 2022 Introduction. Academy Partners Nonprofits Ideas Connections Ask Me Anything & Panel Discussions Jobs Board Humans of HubSpot Community-Led Events. It would be helpful to have additional CTA options to unenroll contacts from sequences beyond the standard "booked meeting" or "replied to email. May 4, 2023 -. In the top left, click the Manage tab. Auto-suggest helps you quickly narrow down your search results by. We are making good progress on bringing over open/click/reply/bounce "event" data into Sequences reporting, to make our data in sequences cross-referenceable with the associated Contact objects. Email 1 will be split with 50 contacts receiving A and 50 receiving B. They are kept seperate. Just head to the Sequences tab in HubSpot, find the Sequences where the contact was unenrolled, and upon hover there is an "Actions" button from which you can re-enroll contacts. Whenever you want to enroll a new batch of contacts to receive this collection of templates, you can do so. Right now there is a events trigger available based on sequences but it would be great if we could refine that trigger further. glencornell. Over 30,000 customers in 90 countries are using. . Branch sequence depending upon task / call outcome There are ways to pull all of this some of this with several sequences, workflows, etc. We're looking for ways to automate what happens after a contact finishes a sequence. Receipents of emails are more likely. This will be very useful and. 2. Please find attached a screenshot of the settings: Lesson Description: In this lesson, you’ll learn the pre-import steps for organizing your data and preparing it to be imported. ; Academy Certification Courses A collection of lessons and practical exercises leading to an industry-recognized certification in HubSpot’s tools or strategy. Essential HubSpot Sequence Resources. Using the traffic tools in HubSpot as our point of reference, using a drilldown with the API is essentially the same. Professional Growth. Connect with the apps your team already uses. For me, meetings booked is not a metric that I am monitoring nor is it a CTA in my sequences so all have 0%. Currently, the only way to pause sequences. You must be a registered user to add a. Certifications. This change gives reps more flexibility with their sequence enrollments,. When visitors come to your site from a tracking URL, HubSpot saves the information in those parameters. If you'd like to learn more or need help with HubSpot, book time with me here - an email sequence is created and people are already enrolled, it would be ideal to allow for edits within the sequence. also there's no control how emails or tasks will fall on the same day. . Sequences. You’ll then import your data with a practical exercise. - Use personalization tokens in HubSpot marketing emails. 6%, compared to. See the new email strategy that helped HubSpot increase email engagement by over 1000%. In this Hubspot Sequences Training video we'll cover the ins and outs of this powerful sales tool, how it works, and help you get started with your first HubSpot sequence of your own. It would be helpful to pause an entire sequence as opposed to needing to pausing individual contacts page by page. The email templates have been created with different subject lines, and when I only place one of these emails in a sequence, the subject line stays put. Example: A post-demo follow-up should include information about the demo, notes on what you talked about, and next steps. Both platforms deliver essential CRM functionality. Any individual salesperson can create their own templates, sequences or edit any existing template or sequence. Good use-cases tend to be event-based. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Is it po. The HubSpot Academy Super Admin Bootcamp will help you understand what you need to know to be an effective admin resource for multiple hub installations including set up,. HubSpot Academy Offering extensive introductory, intermediate and advanced training classes, on-demand videos and a wide variety of certification programs, HubSpot Academy will help you understand, utilize and master the HubSpot software and inbound methodology. ; Academy Certification Courses A collection of lessons and practical exercises leading to an industry-recognized certification in HubSpot’s tools or strategy. Hi there, This isn't possible. You’ll also learn how to import that data into the HubSpot CRM and how to find errors that might occur during this process. This would set a task to execute on the same day as an email. There is definetly a need for something like the performance data export from marketing mails. Sequences. Sales professionals could better use their limited time focussing on inbound sales tactics, such as social selling, just for one example. That’s why INBOUND 2020 introduces the massively improved Sales Hub Enterprise, featuring an enterprise-grade CRM, AI-powered sales acceleration, Connected Configure-Price-Quote Tools, and Streamlined Sales Reporting. BACK. Hi everyone, When someone signs up for our trial, we try to call asap. In your HubSpot account, navigate to Automation > Sequences. The goal of this feature request is to get attachments added to emails that are apart of a sequence. Hi! As for now, "Last Sequence Enrolled" property shows only the sequence Id. I have setup a sequence, the 1st is the email with all the details, th. We are investigating making changes to the 150 daily enrollment limit. It's not possible to send a sequence on behalf of another user. Just started using Hubspot Sequences so still on a learning curve. To learn more, and to see a full list of cookies we use,. We need to be able to put them in a sequence for each one. 1. Sequences, on the other hand, function best when used towards the bottom of the funnel once a lead becomes SQL. "I see this as a signficance weakness. e what recipient's have clicked on within the email. I wanted to enroll users into that sequence based on a different query, but realized that it would re-enroll users who had matched the previous filters too - which I don't want. In this lesson, you'll learn the fundamentals of. In trying to figure out why tasks in sequences were not generating reminder notifications, Jillian with Hubspot Support told me, "While I was investigating your case, I came across documentation that explains that, at the moment, we don't have reminder options for Sequence tasks. Academy Partners Nonprofits Ideas. HubSpot Updates. Jan 27, 2018 6:56 PM. Marketing emails don't look legitimately personalized nor is there a way to personalize each send, both of which you can achieve with sales emails sent from a sequence. This would only work going forward, not historically. One thing to note here is that HubSpot can only detect bounces if the bounceback message is a direct reply to the email that bounced. . Once you've translated your sales process into deal stages like this, there are two additional stages you'll want to add: an "On Radar" stage and a "Closed Lost" stage. 2) Connected calls can be factored into sequence reply rates and reflect increased response rates to sequences (so we understand the % of sequences that ended from. I appreciate we can review Sequence. If you want to distribute information, marketing emails are much better suited. yeah. This How to Use HubSpot with Tim will walk you through bulk enrolling prospects into sequences. Hi Commmunity! An update here from the product team: We are currently undergoing some major changes to the infrastructure of sequences to allow for a number of improvements, including the ability to enroll multiple contacts in sequences (CC, BCC, and TO:). After that call, the contact is owner is required to manually set Lifecycle Stage to one of three possibilities: Lead, MQL, or SQL. When I click into the report to have a look at the 79 mails, it does not show a single one from the sequence. For example, there is currently no way to add a delay at the beginning of a sequence. Academy Content Library A complete library of Academy’s free online video lessons and certification courses. HubSpot Academy is a team of brilliant educators with an entire library of content, courses, and. practical courses to comprehensive certifications, HubSpot Academy can teach you everything you need to know about the most. We use cookies to make HubSpot's community a better place. Linda Deals can't be enrolled in sequences, only contacts can be. ) After that, there shouldn't be any queued, automatic communication anymore, you can re-connect your account and revise your. Whether you're new to HubSpot or have been using the tools forever - this page has all the Growth Stack tool training you'll ever need. Email 1 will be split with 50 contacts receiving A and 50 receiving B. 2. However, they mentioned that it would be great if they had the option to send InMails via Sequences directly through HS. Marketing Emails & Sequences. The reporting features are currently aggregated and the only area you can access granular data on contacts/companies that may have been a part of a. As a user, when viewing your sequence, it shows reply emails as "Re: Subject Line", however when the actual emails get sent, they appear as "Subject Line" only to the recipient. For Professional and Enterprise customers, phone support is included at no extra charge. Some may very short term sequences such as every 2 days for a service call estimate, or a long term sequence for a larger Cap X project where we follow up every 4 to 6 weeks. Instead of limiting users to 150 enrollments/day, limits are increasing to 500 automated 1:1 email sends per day in Professional and 1000 automated 1:1 email sends per day in Enterprise. Any suggestions would be helpful There are many posts about sequences/marketing emails to leads going to spam; however, my team and I have not seen any posts about sequence/marketing email replies from leads going to spam. So for us, this would be at Step 3, but there is no way to re-start a sequence, which might be a good point for HubSpot to consider. You can also use contact based workflow to automatically unenroll contacts. Create your website page, drop down the “More” menu, and choose “Create A/B variant. I was recently made a super admin by my boss in order to deal with something totally unrelated (zoom integration, if you're curious) but now I've lost my ability to mass enroll contacts in a sequence and I can't access the permission sets in order to reactivate them. Prior to this update, we could only track emails individually, so we couldn't know the open/click success rate of a sequence in its entirety. ) The list will then populate with contacts associated to. This will be email id that will used in sending the emails. Sign up for a free demo and join the fun! Streamline processes, deliver personalized content, and automate your inbound strategy with HubSpot Academy’s Workflows in HubSpot lesson!Note to Hubspot: Being unable to attribute calls booked externally to a Hubspot sequence makes it appear that Hubspot sequences aren't doing their jobs, i. This could be for A/B testing email sequences (a feature which, until added, means that HubSpot simply can't compete with pure emailing softwares like Outreach. Turn on suggestions. Hi, all. Simply filter the activity by "Sequences activity": If you want to find all contacts who have ever been enrolled in a particular sequence, you can use a contact list and filter for "Last sequence enrolled has ever been equal to": You need to input the sequence ID here which is a bit unintuitive. Reply. Looking at this knowledge base article- Unenroll contacts from a sequence - , a contact should be automatically unenrolled (removed) from the sequences if this contact's email address bounced. "Currently in sequences tasks can be only 1 day apart from each other" You can choose different delays, from 1-12. Cookies help to provide a more personalized experience and relevant advertising for you, and web analytics for us. This change gives reps more flexibility with their sequence enrollments, while still. Hi @ZHerman,. . Granular reporting for sales sequences. Currently, I have to select the first Template in a Sequence, send it, then make a task reminder to enroll the contact in the Sequence when I am back on the desktop version. 1. sales emails that are sent from the user's email. ; Academy Certification Courses A collection of lessons and practical exercises leading to an industry-recognized certification in HubSpot’s tools or strategy. Honestly, I hardly use the Hubspot app because this feature isn't there. In this lesson, you'll learn the fundamentals of lead nurturing and how to. Sequences was designed for automated 1:1 email interaction. You can search existing templates or click Create. As an agency partner (provider employee), our role is to operate and manage HubSpot for our client. 3. Click the Automation tab in the HubSpot navigation bar. I think it would be good to be able to pause a sequence. To get started with tasks in Sequences, create a new sequence, and look for the "Add a task" option (shown above. Drilldowns. In this HubSpot tutorial, we will walk you through how-to create sequences in HubSpot. Currently I'd have to go through the enrollment process 50 times. Now, Sequences detects out-of-office replies, ignored them, and keeps those contacts enrolled in the Sequence. HubSpot Sales Hub. This will be very useful and spread up the enrollment process when a list of contacts has been paused and needs to be re-enrolled by another user in a cloned sequence. Sign up for free courses. LinkedIn Sales Navigator is a social. Give them a way to opt out of the emails to save yourself from being reported as SPAM. @sjudson what we're looking for in sequence timing is the exact same thing we are getting to do in messages. Our sales team has been using the new Sales Navigator tool within HS for a few days now. Workflows and Sequences Record customization Object user management Dashboards and Reports . Tips & Tricks. 5,000 sequences per account, and up to 500 email sends/user/day. Go to Automation > Sequences. 1 Upvote. The value that this feature request adds is that it will get more people to interact with your emails. HubSpot's customers know our software better than anyone else, and having their continued input and creativity is essential. When you schedule a task using Sequences, the task will populate in HubSpot CRM, and optionally, Salesforce (as long as you have Task Sync. Free HubSpot CRM. janinel. To learn more,. " You would create these with HubSpot's tracking URL builder or Google's campaign URL builder and then replace the existing URLs in your sequences. Honestly, I hardly use the Hubspot app because this feature isn't there. (If a contact has booked a meeting with you, unenrolled from the sequence and then deleted the calendar entry, you would still see the meeting confirmation email on the contact record, but not the meeting itself. In the left panel, click the Email icon email. Explore all that HubSpot Academy has to offer from lessons and courses to a bootcamps and learning paths to learn everything you need to know about the most sought-after business skills. Follow these tips and you'll be well prepared to study for your next HubSpot Academy certification. Hubspot's 5 template limit on sequences may have worked before you went into business, but it doesn't work today!Sequence Management, is there a calendar view? Hi @KHassen30, As far as I know there isn't, no. Enrolling a contact into a sequence API. Once we have done this, we will be able to make this data interactable, allowing folks to drill down and view the specific contacts. illness, weather (hurricanes) and there is no sense continuing sending them emails and making calls when you know they aren't going to be there. Here you can choose the sender: Best regards!So while I know that you can log emails sent in sequences as tasks in Salesforce currently, I would love to see a way where those emails log as a normal email, as if you were logging to salesforce from Outlook. Any suggestions would be helpfulHello, There are many posts about sequences/marketing emails to leads going to spam; however, my team and I have not seen any posts about sequence/marketing email replies from leads going to spam. 5,000 sequences per account, and up to 1,000 email sends/user/day. In combination with a filter for Contact owner is any of [you], you can find those contacts which have never been enrolled in a sequence or where this has been a. You'd re-enroll contacts into the workflow when "Last sequence enrolled date" is known, then use the "Increase property value" workflow action to increase the value of the number property +1. Academy Content Library A complete library of Academy’s free online video lessons and certification courses. Click the sequence name. Here how you cam connect you personal email: Click the settings icon settings in your HubSpot account; Go to General. Being able to see what specific sequence a contact has gone through allows for tracking and determine which contacts need to be in a sequence.