Unified Analytics. Real-time Topology Mesh. Automatic Incident Triage. A BigPanda customer once said, “If our company were on fire, we know BigPanda would be there holding the firehose with us. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065BigPanda’s AIOps platform helps ITOps teams prevent, manage, and resolve IT incidents with intelligent automation. BigPanda’s AIOps Incident Intelligence and Automation platform ingests Datadog alerts and Service Maps and correlates them with outside data to gain valuable insights and awareness of customer-impacting incidents. Enterprise Cloud Platform. Incident 360 Console. Unified Analytics. Creates shared awareness for ITOps, NOC, DevOps and SRE teams by providing a 360-degree overview of each incident detected by BigPanda. Real-time Topology Mesh. BigPanda Now Lets IT Teams Customize Monitoring Views for Any Application, Team or Cloud and Resolve Critical Issues 90% Faster. 23, 2022 — BigPanda, Inc. Incident 360 Console. Product Releases. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065Triage Incident triage is the process of quickly evaluating a new incident and determining the next steps. Product Releases. Automatic Incident Triage. Because the company must rely on “different [best-of-breed tools] that. Then BigPanda’s AIOps platform runs an automated response. Real-time Topology Mesh. “BigPanda Generative AI empowers our Ops teams by providing faster incident detection and independent resolution. Our advanced AIOps technology redefines incident management, prevents service disruptions, and elevates customer satisfaction – and I couldn’t be more. This knowledge allows you to effectively enhance alerts by supplementing missing information. Solutions . Unified Analytics. Unified Analytics. Enterprise Cloud Platform. BigPanda’s Event Enrichment Engine allows users to easily edit and change this order through a drag-and-drop UI. Enterprise Cloud Platform. Automatic Incident Triage. This includes detection, triage, and routing of incidents—with the ultimate goal of reducing the need for human intervention. BigPanda’s AIOps Event Correlation and Automation platform converts this data into actual incidents that have context and are actionable right now. Unified Analytics. The CMDB keeps information that observability and monitoring tools don’t have, including the geographical location of the asset, ownership, purpose, and priority. Solutions. Unified Analytics. Enterprise Cloud Platform. Unified Analytics. BigPanda’s event enrichment adds additional contextual information to your alerts, including business segment, relevant CI/CD elements, or operational data. SAN FRANCISCO, March 21, 2023 — BigPanda, Inc. BigPanda facilitates this by using its proprietary Open Box Machine Learning technology to automate different aspects of the incident. Product Releases. 8 Hours. This shift from an eyes-on-glass approach to an alert-initiated mode is a game-changer for tech. Enterprise Cloud Platform. Automatic Incident Triage. Unified Analytics. Real-time Topology Mesh. Incident 360 Console. 3) The BigPanda Team. Automatic Incident Triage. Automatic Incident Triage. Enterprise Cloud Platform. BigPanda University was selected as a finalist for the Awesomeness in Customer Education (ACE) awards presented by CustomerEducation. Root Cause Changes. In particular, we’ll cover the following: Incident automation. Root Cause Changes. A tool rationalization head start with BigPanda. Root Cause Changes. DevOps and SRE. 1. “Time is one of the biggest. BigPanda for ITOps pros. BigPanda believes that automation is critical, but at the same time, that enterprises and their IT Operations teams should be able to successfully adopt AI/ML-enabled automation at their own pace. Connections to third-party runbook automation tools facilitate workflow automations to drive faster incident response. Solutions. Unified Analytics. Incident 360 Console. See how Fortune 500 companies are reducing IT costs. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065Step 4: Recover and Reset. SolutionsNew Capability Gives IT Ops Teams Business Context to Inform Incident Triage, Increase Availability of Applications and Services and Dramatically Reduce Incident Resolution CyclesSAN FRANCISCO. Incident 360 Console. Root Cause Changes. Employment Verifications: voe@bigpanda. BigPanda University was selected as a finalist for the Awesomeness in Customer Education (ACE) awards presented by CustomerEducation. Root Cause Changes. Then BigPanda’s AIOps platform runs an automated response. With organizations using multiple tools in their IT stack, manually finding the right. , the leader in AIOps Event Correlation and Automation, today announced AHEAD was a winner in its first annual Partner of the Year Awards. Transformation initiatives. See incidents more clearly. You can automatically reveal the root cause of incidents using advanced AI from BigPanda. Just two of the many examples include a global leading airline that was able to reduce MTTR by 78% in the process, and. solution does today is the roadmap and vision that we are pursuing as we drive closer and closer to fully autonomous IT incident management. Incident 360 Console. SAN FRANCISCO, Feb. Solutions. Incident 360 Console. intelligence into the entire change management process and associate that data with alerts and incidents during the ITIL incident response workflow. Root Cause Changes. BigPanda Automatic Incident Triage automates and shortens the triage phase of your incident management lifecycle. BigPanda, Inc. Enterprise Cloud Platform. Enterprise Cloud Platform. Contact Info: info@bigpanda. Incident 360 Console. Unified Analytics. Automatic Incident Triage. Real-time Topology Mesh. Real-time Topology Mesh. The event will feature a light breakfast, bento box lunch, all-day refreshments and networking, and presentations by key BigPanda. Magazine’s annual Best. Review our policies to see just why you can trust us with your business. Enterprise Cloud Platform. Automatic Incident Triage. Solutions. to 10:30 a. Enterprise. Product Releases. Incident 360 Console. The BigPanda AIOps platform is familiar in that it has the executive dashboarding, triage capabilities, and all the things that IT Ops leaders want to see in a traditional NOC. Enterprise Cloud Platform. Real-time Topology Mesh. Root Cause Changes. Enterprise Cloud Platform. Unified Analytics. We reduce the large number of alerts to a manageable number of incidents that can then be resolved by the NOC and escalation teams. Real-time Topology Mesh. BigPanda won the award. Generative AI works in near real-time to automatically add the correlated alerts’ summary, title, and root cause analysis to ITSM tickets or chat collaboration channels with specific L1/L2/L3 teams – without manual intervention. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065Step 4: Recover and Reset. Real-time Topology Mesh. Product. Automatic Incident Triage. Solutions. When: Nov. This short video shows you how automated bi-directional ticketing works in BigPanda: Tips for Modern NOCs - Easing the Pain of Ticket Creation. Unify ITOps alert data: This is how your team can get the most holistic view of your data and aligns with the BigPanda Alert Intelligence service. Incident 360 Console. In contrast, ServiceNow IT Operations (ITOM) focuses on managing and optimizing the IT. Anomaly detection. He's spent 15 years in IT Operations and ~ 20 yrs in Enterprise IT. Root Cause Changes. Real-time Topology Mesh. Automatic Incident Triage. Incident 360 Console. Unified Analytics. Product Releases. Root Cause Changes. Root Cause Changes. Solutions. It can also act as a smart assistant for ITOps, SREs, and DevOps teams, greatly reducing stress and improving incident response. How BigPanda automates Root Cause Analysis The first advantage of incident triage automation is self-evident in all that was just discussed, mainly a shorter incident lifecycle – leading to improved performance and availability for apps and services. ” The BigPanda AIOps platform will provide Datadog customers with three. Read the skinny for a brief summary, then either lean back and watch the interview, or if you prefer to continue reading, take a few minutes to. Incident 360 Console. BigPanda gives Modern Ops teams a dynamic, automated incident management solution. AIOps also provides early alerts for potential problems and suggests proactive solutions. Root Cause Changes. Hybrid cloud. Unified Analytics. , a leader in Algorithmic Service Operations solutions for enterprise IT, today announced that in 2017, it successfully completed SOC 2 Type II audit and attestation. Solutions . , the leader in Incident Intelligence and Automation powered by AIOps, today announced it will host a user group event on March 21 at Shoreditch Treehouse in London. Incident 360 Console. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065by BigPanda | Dec 6, 2022. Unified Analytics. Solutions. Incident 360 Console. Configure: Apply best practices to configure the BigPanda system and integrations so that they function optimally to fully meet the needs of the organization. Use the Incidents tab to manage active incidents from a centralized place. Real-time Topology Mesh. Contact Info: info@bigpanda. Enterprise Cloud Platform. They intelligently gather alerts from fragmented monitoring tools and deliver high-level insights that operations teams can quickly understand and act upon. This process outlines who the concerned stakeholders for responding are, how incidents are detected and conveyed to the IT team, and the various tools used for resolving the incidents. Contact Info: info@bigpanda. Root Cause Changes. The influence of incident triage on the length of MTTR is often underestimated. Transformation initiatives. Generative AI works in near real-time to automatically add the correlated alerts’ summary, title, and root cause analysis to ITSM tickets or chat collaboration channels with specific L1/L2/L3 teams – without manual. BigPanda Generative AI is in many ways like an experienced full stack IT expert who can work at lightning speed. Real-time Topology Mesh. and AI and ML can assist at any stage of the incident lifecycle. BigPanda provides multiple tools to isolate the IT incident’s root cause quickly. Incident 360 Console. Unified Analytics. Automatic Incident Triage. And New Relic is a great place to start. BigPanda’s ‘Executive Summary’ dashboard (pictured above) delivers new metrics and KPIs that are. Root Cause Changes. The service reduced fragmented alert noise from each monitoring tool and enriched the alerts with Sony’s requirements for. With more of a heads up for taking care of alerts, your team can be proactive—and thus avoid. For many years now, as established in a 2016 Forester report, the majority of customers prefer self-service because it offers the least amount of interaction. , the leader in AIOps Event Correlation and Automation, today released the findings of a new report titled “The Modern IT Outage: Costs, Causes and Cures,” which. Incident 360 Console. Incident 360 Console. Updated 29. Unified Analytics. Enterprise Cloud Platform. Automates different aspects of the incident management lifecycle. Unified Analytics. BigPanda’s. 0%), and UX designers (2. Automatic Incident Triage. Just click Incidents in the menu at the top. improve processes, and eliminate known symptoms. Unified Analytics. Automatic Incident Triage. Automatic Incident Triage. AIOps enables the compression and distillation of events from metrics, logs, and traces. The BigPanda Incident Console has been reimagined to deliver a more intuitive incident feed with improved usability and performance. Real-time Topology Mesh. Real-time Topology Mesh. BigPanda’s Take: Algorithmic Service Operations solutions can serve as a single-source-of-truth repository to capture all relevant human and machine data associated with IT events, including major incidents, beyond in-the-moment process automation. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065Automatic Incident Triage. Solutions. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065Mohan is the VP of Product Marketing at BigPanda. It also supports advanced enrichment use-cases, such as user-defined ordering of enrichment logic,. Improved correlation and alert noise suppression. Who: Jason Walker, the company’s chief customer officer, and Cari Jaquet, BigPanda’s vice president of marketing, will host in MTV “VJ” style across the live streaming two-day event. BigPanda uses machine learning and artificial intelligence, including Generative AI, to reveal causal relationships behind incidents with surprising speed and accuracy. Automatic Incident Triage. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065Automatic Incident Triage. BigPanda can also predict whether a seemingly minor alert might compound into a bigger problem. Incident 360 Console. Product Releases. Automatic Incident Triage. Unified Analytics. Magazine’s annual Best. Root Cause Changes. Automatic Incident Triage. Unified Analytics. BigPanda’s Workflow Automation service leverages automated notifications and ticketing to accelerate incident investigation and resolution. BigPanda for C-suite. Real-time Topology Mesh. Root Cause Changes. Real-time Topology Mesh. Product Releases. The ServiceNow Configuration Management Database (CMDB) is critical for running processes like incident management, problem management, or change management. Enterprise Cloud Platform. The event. The incident feed is always just a click away. , the leader in Incident Intelligence and Automation powered by AIOps, today announced that CRN ®, a brand of The Channel Company, has recognized Joseph Schramm on its 2023 Channel Chiefs list. Product Releases. In this article, we’ll explore how this is the case by discussing some high-value AIOps use cases and examples. Incident 360 Console. Optm offers more than 20 years. Real-time Topology Mesh. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065This short video shows you how automated bi-directional ticketing works in BigPanda: Tips for Modern NOCs - Easing the Pain of Ticket Creation. Incident 360 Console. Contact Info: [email protected] is where BigPanda comes in. Automatic Incident Triage. Incident 360 Console. Root Cause Changes. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065Automatic Incident Triage. Unified Analytics. Root Cause Changes. Unified Analytics. Solutions. Solutions. Find out how the BigPanda AIOps Event Correlation and Automation platform can help. Automatic Incident Triage. Incident 360 Console. Root Cause Changes. Enterprise Cloud Platform. Event at Shoreditch Treehouse to Feature Refreshments, Networking and Presentations by BigPanda Experts. Automatic Incident Triage. Root Cause Changes. See full list on docs. Product Releases. Root Cause Changes. This empowers IT Ops to fix issues quickly and focus on what matters. Root Cause Changes. Unified Analytics. Enterprise Cloud Platform. Incident 360 Console. Product Releases. The ServiceNow Configuration Management Database (CMDB) is critical for running processes like incident management, problem management, or change management. With Unified Analytics, you can now say goodbye to static dashboards and incomplete. Real-time Topology Mesh. It’s simple – lower MTTR equals better service. Unified Analytics. IT incident management is a systematic approach to detect, evaluate, resolve, and prevent IT incidents to reduce their adverse effects on business operations. BigPanda’s latest generation of Root Cause Changes offers an intelligent solution to combat these challenges. io | 650-562-6555. – January 24, 2018 – BigPanda Inc. Root Cause Changes. BigPanda cuts through the complexity of your monitoring stack and consolidates alerts from all of your monitoring systems. this makes incident response faster and easier. Enterprise Cloud Platform. Product Releases. Automatic Incident Triage. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065The new Connect framework makes it easy for BigPanda to deliver more value in the exact place where users are already conducting incident triage. Unified Analytics. Strategic initiatives create IT Ops challenges. Product Releases. Automatic Incident Triage. Incident 360 Console. Root Cause Changes. Incident 360 Console. SolutionsAlgorithmic alert correlation is an intelligent way to make sense out of this deluge of machine data and separate the signal from the noise. Automatic Incident Triage. Incident 360 Console. Unified Analytics. Real-time Topology Mesh. Strategic initiatives create IT Ops challenges. The content in this post has been. Product Releases. Learn what that means for Panda, Mike Hurley. Real-time Topology Mesh. With alert enrichment and correlation, BigPanda brings incident details together into a single pane, making it easier for teams to quickly analyze tech stack impact and identify potential causes. ITOps, NOC, DevOps, and SRE teams struggle with complex and cumbersome. Root Cause Changes. Contact Info: [email protected] Incident Triage. Enterprise Cloud Platform. Step 2: Concentrate on your sphere of influence. Unveil the power of Automated Incident Triage in driving efficient, well-informed actions for swift incident resolution and minimal disruptions. Enterprise Cloud Platform. BigPanda’s Open Integration Hub offers a broad set of out-of-the-box connectors and powerful REST APIs so teams can bring all their monitoring, change and topology data into one place in real-time, for unified intelligence that is more valuable than the sum of its parts. Enterprise Cloud Platform. Root Cause Changes. Solutions. With more of a heads up for taking care of. Automatic Incident Triage. BigPanda provides awareness across your hybrid IT environments, spanning legacy, homegrown, on-prem, and cloud infrastructures. Incident 360 Console. BigPanda’s recent coronation as a Unicorn has prompted its leaders to look to the future of IT Operations and how it relates to artificial intelligence (AI) and machine. Root Cause Changes. Incident management; Configuration management; Quality management; Event correlation is tied to the incident management process, but it is interwoven with all six processes because event correlation provides the contextual information needed to understand the impact of a change, diagnose a problem or track the progress of a service delivery. Easy incident management - Solve problems quickly by triaging and remediating incidents within the BigPanda UI. Connections to third-party runbook automation tools allow workflow automations to enable faster incident response. Unified Analytics. SAN FRANCISCO, May 9, 2023 — BigPanda, Inc. Unified Analytics. Automatic Incident Triage. BigPanda Automatic Incident Triage BigPanda 977 subscribers Subscribe 1. Real-time Topology Mesh. Enterprise Cloud Platform. BigPanda, for example, normalizes information from fragmented monitoring tools into a common data model, so that alert correlation can start as soon as. Product Releases. Enterprise Cloud Platform. Root Cause Changes. Enterprise Cloud Platform. Real-time Topology Mesh. BigPanda’s Event Enrichment Engine creates high-quality incidents that deliver tangible benefits to ITOps, NOC and DevOps/SRE teams across the incident management lifecycle. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065Automatic Incident Triage. Solutions. It allows you to have consistent and reliable data. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065Automatic Incident Triage. Product Releases. Reduce costs. Real-time Topology Mesh. , provider of the first Event Correlation and Automation platform powered by AIOps, and online incident management academy Blackrock 3. Incident 360 Console. Reduce IT operating costs by up to 50%. Incident feeds wherever you are. With that success,. Product Releases. Business incident Intelligence from BigPanda helps SREs, DevOps, and ITOps teams triage issues and accelerate root cause analysis, leveraging AIOps technologies. Contact Info: info@bigpanda. Key aspects of ServiceNow ITSM include Service Desk, Incident, problem, and change management. Unified Analytics. Unified Analytics. Incident 360 Console. Incident 360 Console. BigPanda is devoted to being. Incident 360 Console. 9% risk of having a layoff. Enterprise Cloud Platform. Product Releases. Incident Tags and Automatic Incident Triage Uncover the profound impact of this integration on operational intelligence in this recorded webinar. Automatic Incident Triage. Real-time Topology Mesh. BigPanda streamlines incident response with automatic incident triage, bi-directional ticketing, notifications and creation of war rooms. Contact Info: info@bigpanda. Enterprise Cloud Platform. Unified Analytics. Product Releases. Unified Analytics. Real-time Topology Mesh. Unified Analytics. Real-time Topology Mesh. Reduce costs. PT each day. Ready to speed up incidents? See how Automatic Incident Triage significantly simplifies and shortens your triage and significantly lowers your MTTR. Root Cause Changes. Automatic Incident Triage. Contact Info: info@bigpanda. Enterprise Cloud Platform. to have Darren Boyd and Satbir Sran from the Incubator podcast and ink8r think tank talk observability and AIOps with BigPanda’s Aaron Johnson. Incident 360 Console. First – improved NOC. Set up a major incident management team – to optimally benefit from your existing staff. Real-time Topology Mesh. DevOps and SRE. Root Cause Changes. Once assigned, the engineer must triage, including: – Examining event tags, including enrichment data, for clues. Solutions. BigPanda Alert Intelligence service helped SIE to get a comprehensive view of their IT environment that eliminated the need for the NOC to switch between multiple monitoring dashboards when responding to an incident. Unified Analytics. BigPanda uses machine learning (BigPanda’s unique implementation of it is called Open Box Machine Learning. Root Cause Changes.