It says this is something to do with updates online but it's been flashing green since 10pm last night so that seems like way too long. you need an engineer to sort it from virgin. Got home from work and the hub is flashing a yellow/green colour. on 22-04-2023 15:55. You can open all connections and then re-attach them again with the router. 0 and after setting it all up, the power light has been flashing green all day. Typically, extenders are linked through a wired port using an Ethernet cable. 4 to 2. While the message light is flashing, and when you pick up the handset at the same time, do you get the slightly-different 'broken' dial tone sound which notifies. The table below shows the meaning of the lights: Green. The power light will remain on. This flashes during set up, and then stays green for 2 minutes when you're done. Stay safe online. Try a pinhole reset using the hole on the back of the hub (which. Ensure that the Hub is in a well ventilated area and nothing is blocking the vent holes on the sides of the Hub. The l white light started flashing a few days ago, and today the wifi dropped as the light started flashing green. Virgin Media Hub 5 Phone Light. Why is my hub 5 flashing green? Virgin Media Hub 5 Internet Light – The internet light reflects the status of your internet connection. Having searched around I. Do this now if needed, as it's a £25 fee if done later. 1 ACCEPTED SOLUTION. I do not work for VM. Here is a handy guide to the light on your Hub 5. . Virgin said it was the new software update colour. It may be stuck in an update loop. Ensure that the Hub is in a well ventilated area and nothing is blocking the vent holes on the sides of the Hub. . installed the new hub 5 from hub 4 due to package change. It does its usual light cycle, then it does a few blinks of a bright blue light. There is no connection to the VM network. To reboot: press the button and hold it for less than five seconds. how can i get a co; Virgin mobile samsung galaxy s2 wont turn on keeps blinking blue light? No internet access but blue light on virginTry our TV troubleshooting tool now. However the hub is fully operational, Wifi works, full speeds, no connection drops, no loose cables, telephone works, connects to WiFi Max Pods. Brand new to virgin today. The internet (mid-day today) decided to stop working. Aware that this could be a software update, I left it for a few hours. It’s like a. We have a flashing green light, and a solid green WiFi light. I’ve called Virgin so they could activate the hub, as I read on here that could be a reason why the internet light has been flashing green for so long. We would like to show you a description here but the site won’t allow us. whenever I try to get support online or on the phone I just get redirected to the setup guide. Step 3: Select Controllers > Fire TV Remotes > Add New Remote. I have contacted customer support who assured me that 'everything looked fine from their end' but everything is NOT fine. Off : No internet connection. Re: Green flashing light and no service. @bosstoad wrote: I have a Superhub 4 which has been showing a solid green light for the past two weeks rather than the normal solid white. Anyone got any - 5297708. White Power Light Is On And Internet Light Is Blinking Red. In this case you have a solid white light at the bottom which means and upstream and downstream lock has been achieved, which is only possible if the connection and levels are good enough (even if they may need minor adjustments or not). Green arrows flashes for 30 seconds and the power button flashes green and this continues. Now hold the Info button on the remote down for 7 seconds. Tuning in. I'm a brand new customer to Virgin and I just received my Home kit today. I did as per website’s advice on turning on and off, checking cables, etc, without any improvement. To disable WPS, open the router’s settings on your web browser (192. Any help greatly appreciated. called customer svc who are sending a pod. 11 When the Wireless light on the WiFi Booster stops blinking and goes off, the copying process is complete. Telephony in modem mode showed Disabled. Away from large bodies of water (e. If it keeps flashing, there might be a problem. It may also flash green when the Hub is performing a software update. Call 0800 953 9500 (option 3) – you will need the Hub serial numbers/MAC addresses off the barcode stickers and also your account number. 1 ACCEPTED SOLUTION. on 21-03-2023 06:43. Day 2 if no WiFi and I’m told it’s another 4 days before engineers due. It would appear to be morse code for A T E, but I could just be looking into it too much. the hub is still flashing green lights 24 hours now. 1) Try the “check service,”Area status webpage" (link at top right of this forum) 2) Then also try the “free & automated” Service Status number - 0800 561 0061 - which usually gives. Hello, WiFi HUB 3. We would like to show you a description here but the site won’t allow us. Flashing arrows doesn't always mean no connection. Joining in. Keep on getting useless updates from virgin media. Hi all, Using F-type coupler connected to wall socket but no internet connection Green light is flashing and solid. Make sure all cables coming into and out of the Hub are pushed in firmly. I’ve installed my hub 3 router for the first time today and the green light just keeps flashing. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM. Now, if you notice that the internet LED on the Virgin Media Hub is flashing green, but there’s no internet, this is because the Hub is downloading firmware automatically. If you don't see the flashing green light, then you may need to check the connection between your Hub and the Virgin network. In this case, your Hub may need to be rebooted. The kit is in Modem Only mode and the service appears to be working just fine. New home owner, just got virgin media since my parents had it and i rate VM highly for broadband. Having a similar problem to other users - our Hub 3 router is showing a green flashing light (the wifi icon is also glowing green). Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday, and explain. . If one or more of the lights are not green, it may indicate an issue with your broadband connection or with your Virgin. Now the issue is back after 4 days or so. This may take up to 2 minutes. We would like to show you a description here but the site won’t allow us. No matter what I do the original pod won’t connect to the hub wirelessly. on 13-06-2023 11:34. 08-01-2023 22:03 - edited 08-01-2023 22:06. I couldn't call Virgin for help due to the signal where I live being down the past few days and could continue to be down. Disconnect all ethernet cables from the Hub. 0 has four LEDs; Internet, Wi-Fi, basic light and WPS button. on 13-03-2023 11:11. To pair your Virgin remote with your Virgin box properly, you’ll just need to go into Settings, and then Devices, and finally Remote Control Pairing. this problem usually occurs after a fresh installation with virgin when you get all three (broadband, phone and tv) installed. Re: Repeated Broadband outages - 17 times since April. After it, navigate to the Admin settings and restart your Virgin Box. Worked for a short while, then the dreaded green flashing light on the front started. 23 April 2009 at 1:34PM in Broadband & internet access. No internet -hub 4 flashing yellow light. In this case, your Hub may need to be rebooted. So no where to call and no help to find until to morning. I have a new virgin 360 remote, it has stopped working, and only just flashes white. If your WiFi light is flashing green on your Virgin Media box, this signals that the router is searching for WPS. My Hub 5 has been flashing green (Updating) all day. 4Ghz and 5Ghz Wireless networks. This is affecting everything in the home including heating and security. Hi, my wifi's been down for over a day now and my Hub 3's been interchanging between either a flashing arrow light and a solid base light, and a flashing base light with no arrow light. OK - first thing is that the yellow light syndrome is quite common on ageing Hub3's (you probably received a re-furbished Hub3). Flashing green light: If the Hub’s light is flashing green slowly, it indicates that a software update is being downloaded. Having searched around I can see this is. The Virgin Media Hub 5 light at the front let's you know what is g. If the Hub is working okay, just leave it. Typically, extenders are linked through a wired port using an Ethernet cable. This is your VirginMedia router’s way of showing you that a connection is being attempted. Plugged hub in living room, worked okay however the signal wouldn't reach my office, which is the most important room to have it in as i frequently work from home. Virgin said it was the new software update colour. However, then my wifi stopped working. However this now says it is fixed but our hub has changed to flashing green instead of being red or white. Switch on the power button. Options. Can you please ensure the following: Out in the open. The “Ready” light: This LED shows that you’re connected to the Virgin Media network and should be on 24/7. We get a constantly flashing green light, which means it's trying to get an Internet connection. Once it's reset and you're connected to it plug in the pod in the same room as the hub and it'll pair in about 5 minutes or so. 2) Then also try the “free & automated” Service Status number - 0800. The light on the remote should flash green twice. I don't really care that the light is orange, what I do care about is VERY poor WiFi. I've a flashing green light on my hub, no broadband or phone. After many resets the broadband would start again then a few hours/days lose the signal. All in one super nifty tool. 2. Flashing arrows doesn't always mean no connection. Once unplugged it starts with the green light then goes onto a blue flashing light for about 10 minutes. 0 Kudos. Then, all you need to do is hold down the Info Button until the green light at the top of the remote starts flashing. @bosstoad wrote: I have a Superhub 4 which has been showing a solid green light for the past two weeks rather than the normal solid white. After connecting the white cable that the previous occupier had used for virgin as well as plugging the hub into the hall the green power light has been flashing and the WiFi symbol has stayed green but still no WiFi. A white light will appear next to that logo to indicate that the box is in use and a red light will appear adjacent to that when the box is on standby. Did nothing, just the same solid white light. Same today, went off, checked the status online (After tethering to my mobile) saw another outage for broadband and TV expected fix time of. Amber/Yellow. Call 0800 953 9500 (option 3) – you will need the Hub serial numbers/MAC addresses off the barcode stickers and also your account number. All my cables are. Green light: A green light suggests that the modem mode on your Hub is on and not providing WiFi. Options. Manage Your Account. Solid green : Connected to the internet. Community Experts online right now. We’ve all been there: there’s a Virgin Media Flashing Green Light on your router, and you have no internet. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. Options. I have attempted to reset and hard reset which has failed, still got flashing blue lights with no Internet. Hub 3, green flashing light (+ wifi green) - usual fixes unsuccessful. Suddenly this morning we have a green flashing light with no internet. From what I've gathered it's suggested that it's loose fitting, but I've probably ref. Unplugged router, etc. Once unplugged it starts with the green light then goes onto a blue flashing light for about 10 minutes. We would like to show you a description here but the site won’t allow us. I did have a billing issue, but that has been solved. 9. Flashing green is a when it’s doing a firmware update but sometimes it. virgin media hub 3 base light flashing green. Networking and WiFi. Everything seems to be working correctly, including ethernet and wireless connections. I’ve tried resetting the hub, switching off pod and even moving it to same room as my hub, ive even plugged it directly into the hub via ethernet, however it’s still starts with green light then goes to to constant blue light flashing. Try a pinhole reset (I think you'll find the pinhole on the base of the hub 5). This process can start again if there’s lots of interference. I don't know what the other small light is for. 0 has got a constant orange light and our internet is working intermittently. Joining in. (Can’t upload video but you can see the colour on attached picture) I have tried a full reboot (unplug, leave for 10 min, plug back in, wait. I've a flashing green light on my hub, no broadband or phone. Hi @Bull76, Welcome back to our Community Forums! Thank you for your post and I'm sorry to hear that you're seeing a yellow flashing light on your Hub! I've taken a look at our systems and I can see some issues with both Upstream and Downstream power levels. Best done from a wired connection. All seemed to be going fine however once the internet light started flashing green, it hasn’t stopped! Both the main light and wifi light are solid green and have been for hours. On the day I received a message to type GO and send to virgin media so that account can be activated, which I did. Wait for the ‘Internet’ light to be stable on your modem. I did have a billing issue, but that has been solved. Why is my Virgin Media Router blinking green? If your Virgin Media Router is flashing green, it indicates the router is updating software. Thanks for that. This leads many people to ask ‘why is my Virgin Media box flashing green?’ The reason that your Virgin Media router is flashing green is that it is searching for WPS. White Power Light Is On And Internet Light Is Blinking Red. Hi, My internet was fine all morning but for the last few hours internets gone down and the super hub 4 has just been flashing green for hours. virgin media tech support has no clue. Use this button to reboot or reset your router to its factory default settings. The faq says: This means the Hub is on, but your WiFi isn’t. _____________. Hub 3 Base LED keep flashing Green light on initial install. login router with 192. All you can do is the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. My advice for anyone with the pod problem would be to arrange a technician to call. All lights on my virgin hub are solid green apart from the two inverting arrows under the wifi symbol. The router restarts, using your existing settings. . Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Step 5: Once the remote can be seen on the list, use your phone to select it, completing the pairing process. I also wrote a full article about Virgin Hub 5 issues and the LED lights for common issues. Clear Power Light On And Internet Light Flashing Green. The WAN light indicates the connection between your Hub and the Virgin Media network. Options. . Despite occasional problems, Virgin Media has deployed these hub units because they are easy to use and relatively reliable. Customer Support are on 150 or 0345 454 1111 from a non-VM phone. My Virgin Media App. 168. Flashing White – Connecting to Virgin Media network. QuickStart, set up and connections. on 16-10-2022 12:27. . Joining in. Before you start, you’ll need to have your hub settings password. Hub 4 flashing red light. I have had a green flashing light on my broadband router I have followed the steps provided by Virgin check cables reboot ect ect but nothing. Thanks for the update. . This should pair your remote and your box together properly. . After it, click on the WPS. . Checked all connections. Super hub - Status lights and control buttons. In either Mode the red power light is an indication of over heating and most not be ignored. Virgin Media Hub 5 Light Status Overview. Now the issue is back after 4 days or so. We would like to show you a description here but the site won’t allow us. 1. Try that to see if there are any faults that the web service hasn't picked up!We would like to show you a description here but the site won’t allow us. Green flashing light. virgin media hub 3 base light flashing green. Internet LED. Try a pinhole reset (I think you'll find the pinhole on the base of the hub 5). Solid green wifi light, flashing green arrow and power light. and tells you of more local issues down to street cab/ postcode. All you can do is the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. The Virgin Media Hub 5 light at the front let's you know what is g. 30 this morning I noticed flashing red light on my hub 5 and knew something was up. Home > 2023 > March > 17 > blog > virgin media hub 3 base light flashing green. I have a webex meeting today so need a quick fix or need to drive. First installation and flashing green light. You need to verify that the white coax cable from Virgin Media’s wall sockets is also tightly connected to the Hub. It’ll also happen overnight and straight after setup. 1 ACCEPTED SOLUTION. To reset: press the button and hold it for more than ten seconds. Once the download is complete, the Hub will take a few minutes to reboot. Hub 5 blinking green base light. . Virgin Media - FLASHING GREEN READY LIGHT!!! djcarragher Posts: 10 Forumite. I have tried to reset it, pressing the tv button with the rewind button. The flashing green light means that the box can't lock on to the return path. WiFi LED This fl ashes during setup, then stays green for 2 minutes when you’re done. Home > 2023 > March > 17 > blog > virgin media hub 3 base light flashing green. It means theres a problem with the return path on your virgin box- basically meaning that your unable to access on demand and hd services. Blue Flashing Light On Wifi Pod. Teams meetings keep freezing. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Check the service status via this link. . Hi I recently moved broadband from Talktalk to Virgin. Did a normal restart and it was fine, then it went off again. 0. Some users on the Forums are reporting days to complete for whatever reason. ughugh. The solution to this is to disable WPS, which should stop the green WiFi light from. No downtime reported in our area either. 360 remote not working and keeps flashing white light. 0 has a solid red light. Hub 5 flashing green light. on 04-01-2023 14:58. If it is a screw-on type connector try tightening it but only finger tight. I got the green power light flashing and WiFi light is green. Hub3 flashing green lights. . Now will not connect at all. I fully WFH at the moment and because I was moving flats, I was told that virgin media was used by the last tenant of this property which was why I opted to go for it. We would like to show you a description here but the site won’t allow us. It may also flash green when the Hub is performing a software update. Still no change? Not sure if there’s issues in my areaVirgin remote red light keeps flashing. Virgin Media Hub 4. Streamed Events; Productions; Chain Video Poetry. This may take up to 2 minutes. Just got an upgrade to a 1gb connection with a Hub 5. The top wifi light is solid green, the internet connection - 5396739. . They have upgraded the hub 4 to hub 5 and managed to connect 1 pod. 0 green light is blinking. Hello. Red: There’s an issue with the Hub 3. One blue/red light behind the wireless button on the front panel. This’ll only take a few minutes, depending on how many WiFi Pods are connected. Step 2: Go to the Home screen and select ‘Settings’. Its been an hour that my internet stop working. Hi - as per title, first noticed 5am this morning (23/02). We would like to show you a description here but the site won’t allow us. When you first turn the Virgin Media Hub on, it will show a solid white light for around 60 seconds; it is also the white power light of your Virgin Media Hub. _____________. on 01-04-2023 20:55. It drops out to slow white flashing from time (as if it is trying to reset) and then goes back quick yellow flashing. We would like to show you a description here but the site won’t allow us. there’s a problem. fish tanks) Away from baby monitors and cordless phones. Neighbours have no issues. I called virgin and they said all looks good there end. Solved: My Wi-Fi dropped so i restarted the router but I’ve now had a blue flashing light. Hub 5 flashing green light. Re: Green light without connection, power light flashing green 4 weeks ago Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. It should be a solid white light if your Hub is powered on and working correctly. We would like to show you a description here but the site won’t allow us. I’ve tried setting it up near the router etc etc. Red Light. I went to the logs in the HUB4 and pulled the following: Cable. Recording in progress. when i plug the hd into the charger, the battery indicator light turns from a flashing green to orange into a constant flashing red light. 2. This should flash when the Hub powers-up, it then stays green for a couple minutes before tuning off completely. . 168. It keeps flashing green and then flashing white and my connectivity is still in and out. No issues in area currently. Start with a factory reset on your hub (press and hold the reset button for 30 seconds) it will take about 5-10 minutes to reset. How To Stop The Green Light Flashing On Virgin Media Box. Suddenly this morning we have a green flashing light with no internet. Do. Have an orange light showing on hub box and intermittent Internet access. The Virgin Media Hub 3 has four lights to indicate the status of your connection. Hi, broadband has been disconnected from last night though a number of reboots, resets, and reconnecting power, ethernet cables to the wall. Light flashes when a signal is received from the remote. Options. 1 ACCEPTED SOLUTION. Internet constantly dropping out past year, flashing green light on HUB 5. The stream box itself works okay, I tried switching it off and on and when I manually turned the TV on I can see the Stream service. 0 and the hub shows flashing green light with green LED wifi icon. virgin media hub 3 base light flashing green. Hold the minus button on the front of your V6 box down for 10 seconds. This light fl ashes green if you press the WPS button. Turn on Bluetooth on your phone and wait until Deco’s LED light pulses blue. It really astounds how virgin can get away with using such poor equipment. Solid amber : Connected to the internet, but there may be an issue with the connection. What should I do. I am sorry to hear your are experiencing an issue with the Hub showing a green light, we will be happy to. Virgin Media Hub 5, Hub 5x, and Hub 4 Lights Meaning. hub 5 flashing blue light. Morning. The checker is saying no problems in my area but cannot check my hub I have tried following the similar issue advice but my browser won't connect to the 192. Hub3 Flashing green light in Networking and WiFi 19-10-2023; Wi-Fi pod not working in Networking and WiFi 14-10-2023; Help, please in QuickStart, set up and connections 01-10-2023; Hub 4 resetting constantly in Networking and WiFi 01-10-2023 The flashing green arrows mean the Virgin Media Hub 3 is currently getting a software update. I’ve had 3 WiFi pods over the course of the last 18 months, all been working fine until the past week when one of the pods on the landing has started constantly flashing red, overheating and omitting a noise from the fan. on 12-09-2023 09:08. Dave. Same problem, Virgin trial in the WF4 area. Switch on the power button. 1, sign on and put it into modem mode. Hello. If it’s off, you don’t have an internet connection. Go to solution. Put your hand on top of the router once it's been powered on a while, it should feel hot - not enough to burn but you can tell its working if it's physically warm. We would like to show you a description here but the site won’t allow us. I presume you are referring to a 'message waiting' indicator on the phone which is flashing (even when you have no messages). Green flashing light and no internet at all. Try a pinhole reset (I think you'll find the pinhole on the base of the hub 5). I followed all instructions and I can see green wifi icon and green light blinking. The “Ready” light: This LED shows that you’re connected to the Virgin Media network and should be on 24/7. The first thing that you need to do is to check for any loose connection. Hi, I had just received my broadband and had been setting it up and now for the last hour the router has been flashing green but the top green logo that is the wifi logo has been a solid green the whole time I don’t know if there is an issue with cables or if I’m being impatient but my wifi says acc. In either Mode the red power light is an indication of over heating and most not be ignored. I have a green flashing light on my hub I have checked all connections and switched on and off any other tips out there - the webpage says a green light is a data download ? Could be updating but often indicates a loss on network connectivity. Installed the new HUB5 this morning. Why is the green arrow lights flashing on hub3? Hello, got a Hub 3 today in the post. Hi - as per title, first noticed 5am this morning (23/02). It may be stuck in an update loop. QuickStart, set up and connections. WiFi down and after following steps to reset the hub light is now flashing green.