Sign in to My Account and then select Manage account and Settings & PINs to see the settings for your viewing PIN. In this case, contact the BOX support team at [email protected] I am having to reboot my home hub regualrly (on the advice of a BT team member on their helpline). Get to know your Ultrafast Smart Hub 3 How to set up and get connected 4 Get more with My BT 6 Get ready with your BT Extras 7 Troubleshooting 8 Hub Manager 10 Need some help? 11 Other information 11 Thanks again for choosing BT. You’ll find it in Hub Manager or the My BT app if you’re on Smart Hub 2. My new BT home hub 5 also arrived yesterday and parental controls don't work with that either. Month 4 from £32. 5. There are two PINs: one for parental control and one for payments in BT Player. BT Broadband Parental Controls information Type of guide Broadband & Mobile networks Features and Benefits BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. Smart Hub BT Mini Hub BT Mini Connector BT TV box Hello What’s in the box Get to know your Smart Hub Front Back. You can get BT Parental Controls by accessing them through your My BT account. The default PIN is 1234. There are a range of filters to choose from to block content and usage. 4GHz or 5GHz band, depending on. To manage your settings, you need to log on to your BT account online. Once activated, all devices connected to your BT Hub will have content filtered to a restriction level that you set. I have done so a number of tim. This is so frustrating and can't be expected behaviour. You can then set up your BT Smart Hub. Searching the forums I see this question has been asked before (2016 and 2018) but is there really still no change on this?I am using a FTTP Smart Hub 2 which has been factory reset and I have also tried a different Smart Hub 2. If you're logged into the app with a BT ID that has account holder status you can manage the Wifi controls on a Smart Hub 2 by following the below steps. Hi there, I have been trying to set up parental controls. Mobile. My BT broadband parental control is suddenly broken for more than 1 week now. Bolt-ons. In the BT Smart Controls App: Log in to the BT Smart Controls App Tap the Settings icon next to your camera Tap Settings Scroll down to Video Bit Rate Change to Low, Fair, or Good Please also ensure that your mobile device has granted the app permission to use mobile data. Select Quick Setup Wizard. The only solution I can see is unplugging and hiding the BT hub overnight but this is a pain to remember to connect it each morning. If you are not able to. Let your kids browse online safely. licquorice. Select Next. Presumably this is BTs idea of a 'fix' to an underlying firmware bug which prevented access controls being saved. Then select Lock on the menu. I've seen this happen before when a Fibre upgrade has been delayed and it is due to a mismatch with our system records. Email; Billing. Bills & Packages; BT Groups. Non-BT business hub or router: It's preferable that you use a BT Business Hub. The guarantee only applies when your Smart Hub 2. Contents Getting started BT TV App Your remote What your TV Box lights mean Parental control. Flexible and affordable sim only deals with no contract. 4 and 5 Ghz). These filters will. 3. Smart Parental Control Capabilities. 5. BT Parental Controls have been around for almost a decade, with customers having to actively choose whether to enable them when signing up for their broadband and setting up their Smart Hub. Help & support We upgraded from a BT hub 5 to a BT smart hub 6 and since then the parental controls don't seem to be working, not sure it this is just a coincidence. Having not used access controls on any of the Homehubs, I was going on information that other posters provided. We regularly release software upgrades for our Hubs. BT Sport; Mobile Plusnet Mobile; Sim only deals. Once activated, you will then be able to change your filter level to. BT Home Hub 5. They are easily over come and are device specific. Look for “DNS SETTINGS” or something similar – it may be. - see in the dark – the app comes with night vision. So I switched controls off for a while. How to turn off BT Home Hub Smart Setup. I am trying to override a blocked site but BT. If the MAC address is changed, then there would be no connection. There are two PINs: one for parental control and one for payments in BT Player. g. Download the app and connect it to your camera to: - get sound and motion alerts straight to your phone, so you’ll be the first to know when something happens. They were working fine before. Put the box into the original mailing bag and seal with the sealing strip. I’ve since upgraded to a Ubiquiti kit. I know you can get various parental control software for most devices but I. Searching the forums I see this question has been asked before (2016 and 2018) but is there really still no change on this? I am using a FTTP Smart Hub 2 which has been factory reset and I have also tried a different Smart Hub 2. Download Link - Direct Download, Instant Download. web browser will ask you if you want to activate any of your BT Extras, including BT Parental Controls. on 11-05-2020 03:27 PM. For. I agree it would not be much use if it allowed devices to stay connected but. 1. Because people can access the internet through a supplied PC and personal devices (phones, tablets, laptops) coonnected over WiFi we want to control access to websites. Flexible and affordable sim only deals with no contract. BT Business Smart Hub Parental Controls not working. It does have a "Pause All" feature, which will pause every device connected to the WHW network, but devices can't be excluded. Set up the Wireless Accces Point to have the same SSID and password as the SmartHub. It's usually something we suggest as a last resort after you've restarted your device. I have found a temporary solution to this by removing the tick that bars media streaming, I can still then have parental controls enabled; however, I don't want to enable all media streaming but just media streaming for the Firestick. . Re: BT Hub Blocking Access to a Website. . Find out how to fix any problems you might be having with BT Parental Controls. Help & supportBT Parental Controls. You will either need to wait and see if this is fixed with a software update sometime in the future or you do as was suggested in message 9 most o The premium is £5. Here’s how you can set up a passkey for all purchases. Once activated, you will then be able to change your filter level to. BT Virus Protect works on compatible PC/MACs. The downside is that you'll have to modify the list each time you want to connect or block a new device. 254 in a web browser to open BT Hub Manager. (13 pages) Switch BT Home Hub Quick Start Manual. One example is the Huawei connectivity checker on my phone which is required to successfully connect for a logon to take place when adding a new WiFi network. I know you can get various parental control software for most devices but I honestly. Beware DNS setting override BT parental. 168. Under General, tap Amazon Kids. I receive emails saying they are ac. My parental controls have not been working for the past 3+ months, ever since I requested an upgrade to Full Fibre. Yup, using the MyBT app parents can pause the internet for. Set Access control feature enable to ‘yes’. There are a range of filters to choose from to block content and usage. The new system uses 802. If you report a fault with your broadband, we'll send you a Mini Hub straight away at no extra cost. Smart Hub 2: available to BT Halo 2 customers who don’t already have one. Hi KevinW, The business hub doesn't have any access/parental controls like the BT Homehub does. Once you save the change it can take up to half an hour for BT connect to your. Start; 1 Download your free broadband help tool; 2 Choose if you want parental controls; 3 Log in to set up your extras; Get more from BT with our free apps. 1 4 Welcome to BT Broadband 3732 BT Smart Hub-A User Guide-SI v6 [2]. . 2. g. Help & supportYes. BT Parental Controls. Help us improve our process for when you experience home Wi-Fi issues. Sadly he has found out that by simply turning the smart hub off and on disables the parental controls giving full access. With BT access controls you can manage how your device accesses the internet during certain times of the day. MAC randomisation is a common option on most modern devices, so that tends to defeat any form of applied restrictions. . Follow the instructions in the Meet your Mini Hub booklet and take a look at these FAQs if you have any issues. ) How to open the Hub Manager. PArental controls: I changed a setting yesterday in bt parenatl controls and kids lost access to roblox. From here you can: Set up a new PIN if you've forgotten yours. Prices and terms subject to change during the contract term. 27. Flexible and affordable sim only deals with no contract. Your payment PIN can be used to. For the Smart Hub 2, the 5GHz channel has a maximum throughput of 1733Mbps and the 2. For new box owners on BT Broadband usi. With our Keep Connected Promise for Halo customers, we'll get you back online quickly if your broadband stops working. . The Account Holder needs to set up and maintain this service. In this case it was worth doing as it fixed the problem. At this stage, you’ll be asked to enter your admin password. We’ll email or text you when your broadband is ready. Hi folks. You can control some of the features your child can use and content they can access on speakers, Smart Displays, and Smart Clocks with Google Assistant parental controls. If you have FTTC (I e your hub plugs into the master socket) rather than full fibre (FTTP), you need the DSL modem/ router version rather than the RT router only version though. BT Parental Controls and BT Web Protect are two separate products which protect against different types of online threats and you can have both services switched on and working at the same time. Manage everything from location tracking to. 4GHz or 5GHz band, depending on. BT's Home Hub 5 is similar to the other home hub's in terms of features and design. Thanks NeilYou have had too many unsuccessful attempts to login. . BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. Check the instructions that came with your router for how to do. Distinguished Sage Mark as New; Bookmark;. 1. The Account Holder needs to set up and maintain this service. . 08304-BT There’s no way to force the hub to update, but it should happen automatically at some point. Even if I specifically block a site like BBC (as a test) I can still access it on any device logged on to the home wifi network. Page 4: Getting Started A: Connecting by Wi-Fi? plug your aerial (blue and introduce you to your TV Box pack. The key features of BT Parental Controls: Protects all devices (computers, laptops, tablets, iPads,. g. Several issues though – have posted in another forum elsewhere re Access Control. BT Parental Controls allow you to restrict certain types of websites on. Parental controls for Apple, Android and other devices. The default PIN is 1234. By Sam Loveridge December 13, 2013 5:35 pm GMT. They remain OFF. If you’ve not changed it previously, it. 4GHz or 5GHz band, depending on. If you need an engineer installation, we’ll let you know when you order. 1. 11ac. Set up your card in minutes. 85. Make sure to keep having regular conversations about their online lives to stay on top of any issues that come up. RyanJames. Sign into your My BT account online. Plug in and switch on your Mini Hub and wait for it to connect to the 4G network; Follow the instructions in the Meet your Mini Hub booklet and take a look at these FAQs if you have any issues; Find the best signal location in your house - this is often near a window. From the app, click More then select Your wi-fi network. Thanks. Payment PIN for authorising payments; Parental control PIN for keeping children safe by restricting access; You create these when you first set up your TV box. No BT Home Hub 5. Whether your child uses Apple, Android or other devices, it’s important to consider the available parental controls and setting available. More than nine in ten parents of 5-15s who use parental control software consider it useful ¹. • BT Hub/SmartHubs 4, 5 and 6 (Scheduling on SmartHub 6 models) • CenturyLink models. You can get BT Parental Controls by accessing them through your My BT account. Hi My Parental controls are set and active but do not block any sites on any devises in the house. If this works, restart all your devices and then connect them again. Existing customer with a BT Hub. Reply. This will open the Hub manager. Here are some answers to help you. Free P&P and no upfront costs. . As part of the Parental Controls service, we have automatically enabled Google and Bing SafeSearch. Buy TNT Sports Box Office or Sky Sport Box Office events on BT TV; Authorise purchases from BT Player Its not possible to do that on the Smart Hub 2, you would need to use a different router which supports a MAC address "whitelist", so only approved MAC addresses can connect. There are two PINs: one for parental control and one for payments in BT Player. This network-based filter covers all internet-enabled devices connected via the BT Hub in the home – such as desktop computers, laptops, games consoles, smartphones and tablets. Use your parental control PIN to control access to programmes with an age rating. BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. Includes BT Virus Protect and a BT. 2. Yes, I have considered that. The 'My Extras section is nowhere to be seen. Low on minutes, data or texts? Just add one of our bolt-ons. ThatÕs why we include BT Parental Controls free with all our broadband packages. These upgrades are sent to the Hub automatically over the internet, and add new features and important security fixes. This issue was resolved by resetting my Smart Hub 2 to its factory settings. DarrenW sorted it out for me. Please try after 15 minutes. Plug the other end into one of the yellow ports in the back of your broadband hub. The parental controls have not worked since it was connected. BT Fibre broadband. If you have our HD Add-On you can watch HD channels on both boxes and if you have purchased a film or TV box set from the BT TV Store you can watch on either box, but you will only be able to watch on one box at a time. How to get started: Plug in and switch on your Mini Hub and wait for it to connect to the 4G network. Circle is now part of Aura, the leader in family online safety. 99. . 5. Tap Activate Parental Controls. I have followed all of the recommended advice from BT and the community forum including restarting the hub, factory reset etc. Our network reaches over 99% of the UK, so we've got you covered. BT Smart Hub; Parental control ; BT cloud storage ; BT speed promise or £20 paid back to you ; Ideal for a couple of devices to browse and stream ; BT Fibre 1 (BT superfast Fibre 1) Download speed ranges from 46 Mbps to 50 Mbps ; 39 stay fast guarantee ; Upload speed ranges from 8 Mbps to 9 Mbps ; Unlimited data usage ; BT Smart Hub; Parental. Parental controls and PINs. 168. which is BT infinity and using the now tv app on xbox or pc. Parental controls not working. Switch BT Smart Hub 2 User Manual (2 pages) Switch BT Smart Hub User Manual. - record clips and take snapshots of what’s happening when. Low on minutes, data or texts? Just add one of our bolt-ons. So, it can be hard to keep up. Wi-Fi dead-zone killer; Superior Tri-Band Speed; Built-in smart hub. Ive had a long couple of weeks. There have been a few issues with parental controls not. Packet loss will happen if the cable connections are incorrect and the connection is loose. The new Wi-Fi Controls, which can be managed via the MyBT app or via the account settings on a browser, come as standard, for free, on the Smart Hub 2 and give parents or guardians greater control. Non-BT business hub or router: It's preferable that you use a BT Business Hub. Once activated, all devices connected to your BT Home Hub will have content filtered to your set filter level. Look for “DNS SETTINGS” or something similar – it may be set to “AUTO”. 99 for the year, and adds more sophisticated functionality to both security and parental controls, the latter being quite basic and mainly manual without. There are a range of filters to choose from to block content. 4. These upgrades are sent to the Hub automatically over the internet, and add new features and important security fixes. BT Parental Controls help keep your children safe online. Type 192. ADSL/Copper broadband. Parental control apps are no use what so ever. Set up your Smart Hub Plus by following the instructions in the EE app. TV Packages. As well as the router, BT bundles in a few extras including parental controls, antivirus and at least 100GB of. Hi, Thanks for posting, and welcome to the community. It might also be worth switching the Wi-Fi off on the iPhone and then back on again to make sure that it’s connected to the 2. 1. Controls & Settings guide BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. Plug the ethernet cable (which comes from the SmartHub 2 LAN port) into a Wireless Access Point like a TPLink wa901n (although ideally one that supports both 2. Your Hub will be called something like BTHub6-ABCD. Go to your Netflix player – if it’s a smart TV for instance you should have a “network setup” page or similar (you may need to consult the manual there) 6. Simply log into My BT and navigate to the ‘TV and Sport’ section under ‘Your products’. There are a range of filters to choose from to block content and usage. Home phone & Mobile. Business-related Broadband. 0 Ratings Reply. Now we are being offered a new router by BT (presumably the latest. Pause WiFi on individual devices or a group. With a few taps you can see how much you’re using on your BT landline, broadband, TV and mobile, check your current broadband status and pay your bills quickly and easily. It's free for all BT Broadband customers. Existing customer with a BT Hub. However, if you don't have one, you can still use Content Controls, but you must make sure you’re using BT DNS settings. How to return the 4G Mini Hub. However, with BT Parental Controls there’s a way to limit access to YouTube across apps, smart TVs and websites. I have followed all of the recommended advice from BT and the community forum. Follow these easy steps to set up BT Parental Controls to block YouTube:Hi, I've spent about 1. BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. Impressively, the TP-Link Deco X60’s close-range performance was better even than the Netgear Orbi WiFi 6, the Deco X60 beating its top download speed of 60. BT Sport; Mobile Plusnet Mobile; Sim only deals. The default PIN is 1234. My online account says it's activ. Access Control on the new BT Smart Hub brookheather . BT Sport; Mobile Plusnet Mobile; Sim only deals. BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. That would be quite useful functionality. There are a range of filters to choose from to block. My Smarthub keeps adding additional Mac addresses into the Access control page and then turning off all devices connected on wifi. Help & support2. As an alternative to upgrading to Halo. Providing your BT Parental Controls are switched on, your filters are on by default 24 hours a day, 365 days a year. Unfortunately there are no current plans for parental controls on the BT Business hubs, though I fully appreciate the need, especially in the current climate, I do apologise about that. 2. Use your parental control PIN to control access to programmes with an age rating. See the diagram opposite. Are you a business user? BT Parental Controls are not working having previously worked without issue in our house with our Smart Hub for the last couple of years. There have been a few issues with parental controls not activation due to data mismatch. 1 254, as BT chap suggested). I can still turn off Parental Controls by fully logging in etc, although the original feature worked well. If you delete your account – your settings will be lost. Flexible and affordable sim only deals with no contract. 1. YouÕve got smart dual-band wireless The BT Home Hub 5 uses Smart Wireless to connect to the best signal on either the 2. There are a range of filters to choose from to block content and usage. These upgrades are sent to the Hub automatically over the internet, and add new features and important security fixes. Turn on Windows 10 parental controls, then select Start > Settings > Accounts > Family & Other People > Manage Family Settings Online. You’ll be able to watch box-sets in no time,. How can I report this? I have BT Parental Controls turned on, but search engine results and images are inappropriate - why aren't these blocked? BT Parental Controls isn't blocking YouTube videos that could be deemed inappropriate. Open a new web browser. We have gone from no sites being blocked even though the filter level was set at light, to now nearly all sites being blocked as it says we have strict filter level. Release the Reset button and wait for the Broadband light to glow green. A master reset will delete all personal configuration settings on your BT 4G Home Hub. Advanced parental controls: Creating and managing separate Wi-Fi networks has limitations around number of networks and. BT Parental Controls Help to keep your family safe online by filtering inappropriate content. BT Parental Controls is a network based solution designed to help parents protect their children online. The Parental Controls are slightly different in that you need to click. BT Business Smart HubParental Controls not working. BT Parental Controls are not working having previously worked without issue in our house with our Smart Hub for the last couple of years. ) (Make sure you’re connected to your home network. Using BT TV. Banda. It’s also important to consider installing anti-virus software and parental controls:HI, I recently upgraded to Fibre 300 and have the Smart-hub 2. To find out how to use it, just click on the dropdown for your Hub. Log in to My BT Log in to get the most out of your BT Broadband Now you're online you can log in to My BT and set up your Extras such as: BT Virus Protect - Keep your computer. Click the Settings tab, at which point you’ll be asked to enter your admin password. You can also select Settings from your remote control, Home Menu or with voice control. 1. 1. These filters will. You could disable Wi-Fi on the home hub, and use a wireless access point instead, which has filtering. I've seen this happen before when a Fibre upgrade has been delayed and it is due to a mismatch with our system records. 5. A site is being blocked incorrectly by BT Parental Controls. ThanksBT and other internet providers have made a commitment to the government to ask all of our customers to decide whether they want BT Parental Controls. They are easily over come and are device specific. This will explain why the hub is losing the details you are putting in. You’ll find it in Hub Manager or the My BT app if you’re on Smart Hub 2. How can I report this? I have BT Parental Controls turned on, but search engine results and images are inappropriate - why aren't these blocked? BT Parental Controls isn't blocking YouTube videos that could be deemed inappropriate. Do I need to g. Tap the button to toggle on Amazon Kids and follow the in-app prompts. Defeated Thank you for you input, appreciate it!A site is being blocked incorrectly by BT Parental Controls. There are two kinds of PIN for BT TV. If you delete your account – your settings will be lost. Re: My BT App not showing Parental/Device controls in the app I was persuaded to upgrade my router to the latest Smart Hub 2. I have followed all of the recommended advice from BT and the community forum including restarting the hub, factory reset etc. The Light, Moderate and Strict filter levels give a good range of pre-set options for families who want to set something up quickly, although. 254 into a web browser, or simply click on our link. Tap the wheel icon in the upper lefthand corner to open the device’s settings. If you are setting up a BT hub for the first time, it's very simple to set up parental controls. Here s what s in this guide What s in the box 2 Get to know your BT Smart Hub 3 How to set up and get connected 4 Get more with My BT 6 Get ready with your BT Extras 7 Troubleshooting 8 Hub Manager 10 Need some help? 11 Other information 11 BT Smart Hub Power cable and plug (in two parts) Filter Broadband cable (grey ends) Wireless. Mini Hub switch pdf manual download. BT Parental Controls help keep your children safe online. You may want to keep your Mini Hub plugged in to make sure your home stays. Re: Whole Home Mini Disc Wifi Extenders and Parental control. As was previously mentioned you don’t need to switch off the firewall you just need to switch off the 5ghz network on the Smarthub. Bolt-ons. 1. The tool is quick and easy to set up and simple to manage. If you’ve lost the password. SEE SUPPORTED ROUTERS BEFORE PURCHASE • Take Control of your WiFi. FREE Broadband Extras: The stylish BT Smart Hub 2 with all fibre plans - The UK's most powerful wireless router (also enables you to pause/control individual device access to the internet - which I found to be very useful as a parent), BT Virus Protect with Norton Security - Safeguard up to 15 of your devices from viruses, phishing & other. But also let them know that they can talk to you to discuss why certain settings are in place. . . It'll also work when you're out and about in the UK and you use your BT ID to log in to BT Wi-fi. Existing customer with a BT Hub. . - BT Community. Compatible with Velop Whole Home Wi-Fi System, Parental Controls via Linksys App, Works with Alexa) Click For Price: TP-Link: AX5400:Combating that is one of the best uses of Xbox parental controls. 99/month. Use your parental control PIN to control access to programmes with an age rating. Parental controls wont turn off. There are a range of filters to choose from to block content. BT Smart Hub Aerial cable (not supplied) Go straight to step 2 if you don’t have an aerial and are going to stream via the internet. But if you're having problems, you can try creating another wireless network by splitting your Hub's SSID. There is likely a data mismatch on the system that puts the controls on your broadband and we'll be able to get a case raised to get that looked into. . You'll find it on the back of the Hub if you haven't updated it. A scan will show all available SSIDs on the band that is currently in use. Home phone including Digital Voice; BT Mobile; Email. My BT is the easiest way to check your recent usage, view and pay your bills, get help when you need it and much more. BT Smart Hub and Ultrafast Smart Hub - switch off access controls. Here's how: Log in to My BT with your BT ID Scroll down to the 'My Extras' section and click Personalise your settings in the 'Parental Controls' panel Slide the button to ‘Off’ in the BT Parental Controls section and your BT Parental Controls will be switched off To turn them back on slide the. Page 5 When you connect a device to your Hub for the first time, your web They’re on the back of your Hub. Re: Smart Hub 2 - control wifi access open to abuse. Follow the instructions in the Meet your Mini Hub booklet and take a look at these FAQs if you have any issues. Hub firmware version is v0. It seems no matter what you do kids can get around it, it’s really frustrating Thank you tho I appreciate you taking the time to respond. Proxies bypass filters on your internet by diverting the traffic to another server, masking your computer's address in the process. From reading all the Q’s about this on this forum and the B. Here’s our BT Smart Hub review. com, reset hub, phoned bt customer services, but nothing works.