Root Cause Changes. Automatic Incident Triage. Contact Info: info@bigpanda. For many years now, as established in a 2016 Forester report, the majority of customers prefer self-service because it offers the least amount of interaction. Updated 29. Product Releases. Solutions. , provider of the first Autonomous IT Operations platform, today announced the expansion of their partner program to address a growing demand from the market for. BigPanda’s Partner of the Year annual awards program recognizes the top-performing organizations that demonstrate excellence in innovation, customer service. BigPanda cuts through the complexity of your monitoring stack and consolidates alerts from all of your monitoring systems. org, an online community for customer education professionals. By watching these eight ten-minute videos, you now can learn how to easily set up BigPanda’s Event Correlation and Automation. Real-time Topology Mesh. Enterprise Cloud Platform. The CMDB keeps information that observability and monitoring tools don’t have, including the geographical location of the asset, ownership, purpose, and priority. Enterprise Cloud Platform. Unified Analytics. Root Cause Changes. Solutions. Hybrid cloud. Unified Analytics. In addition, the company is working toward fully autonomous incident management to automate as much of the first-line incident management process as possible. Automatic Incident Triage. Root Cause Changes. Real-time Topology Mesh. This drives remarkably effective event correlation. Root Cause Changes. 5000 list for 2022, the most prestigious ranking of the fastest-growing private. If you are considering AIOps, particularly in light of the recent Dell. Unified Analytics. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065Automatic Incident Triage. Root Cause Changes. Unified Analytics. Per Chernock, BigPanda’s first impact came in the way our platform combines sources of IT information. Product Releases. He's spent 15 years in IT Operations and ~ 20 yrs in Enterprise IT. BigPanda’s Incident 360 console reveals statistically significant changes linked to each incident, enabling users to confirm matches before initiating incident triage or. Incident 360 Console. Root Cause Changes. Incidents: Update BigPanda incident tag to use HTML anchor link CMDB: Support for inactivating individual tables, which can be used to test the addition of new tables. BigPanda provides multiple tools to isolate the IT incident’s root cause quickly. Real-time Topology Mesh. Read about the leading trends and what the Blizzard had to say about us. In the world of IT, there are two main approaches to managing changes—the information technology infrastructure library (ITIL) and continuous integration and continuous delivery/deployment (CI/CD). BigPanda’s own VP of Product Marketing Mohan Kompella and Syapse’s Chief Data and Product Development Officer Vinod Subramanian talk about what is and isn’t working in. As your business grows and adds applications and digital offerings, BigPanda helps you scale IT operations without increasing complexity or cost. BigPanda’s customers aren’t just working in microcosms. Root Cause Changes. BigPanda AI automatically identifies the factors causing IT incidents and suggests actions in real-time how to resolve them. Enterprise Cloud Platform. by BigPanda | May 2, 2023. Transformation initiatives. Today’s incident pipelines are noisy. BigPanda has integrated with over 300 unique IT Operations tools and its. Incident 360 Console. Learn more about Automatic Incident Tags. Unveil the power of Automated Incident Triage in driving efficient, well-informed actions for swift incident resolution and minimal disruptions. Real-time Topology Mesh. Unified Analytics. Root Cause Changes. Root Cause Changes. In this webinar, BigPanda’s own VP of Product Marketing Mohan Kompella and Syapse’s Chief Data and Product Development Officer Vinod Subramanian talk about what is and isn’t working in healthcare ITOps and how AIOps fits into healthcare. Product. Real-time Topology Mesh. Enterprise Cloud Platform. Product Releases. Annual Customer Festival Offers Stories of How BigPanda’s Industry-Leading AIOps Solution Helps Organizations Modernize IT Operations . Yet, it’s extremely progressive in its AI capabilities. Keeping these two systems separate from each. Root Cause Changes. At BigPanda we understand the importance of. Real-time Topology Mesh. Unified Analytics. Designed for AI/ML-driven event correlation from the beginning, BigPanda helps modern enterprises reduce IT noise by 95%, enabling incident detection in real-time. Enterprise Cloud Platform. Contact Info: info@bigpanda. Root Cause Changes. Product Releases. Enterprise Cloud Platform. Product Releases. We are doing this now to. Product Releases. Solutions. See how Fortune 500 companies are reducing IT costs. , the leader in Incident Intelligence and Automation powered by AIOps, today announced it has been named to Inc. While Datadog gives teams end-to-end visibility, it works even better together with AIOps from BigPanda – development teams gain insights into outside application dependencies and reliance on other systems. SAN FRANCISCO, April 7, 2022 — BigPanda, Inc. Instrumental in AI Root Cause Analysis, however, is access to a. Unified Analytics. Unified Analytics. Root Cause Changes. By deploying BigPanda, organizations can reduce their IT operating costs by at most 50% and MTTR by 50% or more. To help reduce the burden on first incident responders, and to help their enterprises reduce MTTR, we’re excited to announce the latest enhancement to our Event Correlation and Automation platform: Automatic Incident Triage. Root Cause Changes. Unified Analytics. Easy incident management - Solve problems quickly by triaging and remediating incidents within the BigPanda UI. Automatic Incident Triage. It can also act as a smart assistant for ITOps, SREs, and DevOps teams, greatly reducing stress and improving incident response. Solutions. Automatic Incident Triage. Dig into Incidents in BigPanda. Enterprise Cloud Platform. Application modernization. Enterprise Cloud Platform. Using a CMDB like ServiceNow’s is an ITIL best practice and enables IT teams to manage the relationships between configuration items (CI), maintain asset data, and for IT asset management. Real-time Topology Mesh. Unified Analytics. Root Cause Changes. ITOps and DevOps teams need a clear roadmap to design, implement, and operate the incident management process; IT incident management best practices provide a framework for managing IT. Nearly 85% of incidents and outages are caused by software and. Root Cause Changes. Product Releases. Incidents in BigPanda provide context to issues, and allow you to quickly identify, triage, and remediate problems before they become severe. First – improved NOC. Real-time Topology Mesh. “BigPanda Generative AI empowers our Ops teams by providing faster incident detection and independent resolution. Real-time Topology Mesh. Solutions . With alert enrichment and correlation, BigPanda brings incident details together into a single pane, making it easier for teams to quickly analyze tech stack impact and identify potential causes. Unified Analytics. Securing organizational commitment enhances the quality of alerts and incident response. Real-time Topology Mesh. BigPanda surfaces and suggests the changes that are likely to have caused the incident, constantly learning and improving based on your responses. First Response. 0%), and UX designers (2. Embrace. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065by Assaf Resnick | May 9, 2016. Incident 360 Console. In a typical CI/CD pipeline, code changes are automatically built, tested and deployed to a staging or. Incident 360 Console. Incident 360 Console. Securing organizational commitment enhances the quality of alerts and incident response. For an opportunity to participate, don’t hesitate. Product Releases. AIOps is typically used to reduce alert noise, identify incidents across the tech stack, and automate incident management workflows. Root Cause Changes. Root Cause Changes. Optm offers more than 20 years. Unified Analytics. SAN FRANCISCO, October 21, 2021 — BigPanda, Inc. Unified Analytics. BigPanda’s Automatic Incident Triage helps IT Ops and NOC teams solve this pain point, improve NOC productivity and reclaim high-value L3 and DevOps FTE hours. Real-time Topology Mesh. The incident feed is always just a click away. AIOps also grants devs automatic access to feedback from the end-user when something isn’t working as expected. Real-time Topology Mesh. DevOps and SRE. Incident 360 Console. Real-time Topology Mesh. Solutions. Incident Intelligence enables faster incident detection, accelerated triage, and reduced escalations. CTO and co-founder at BigPanda, to find the answer. Real-time Topology Mesh. Enterprise Cloud Platform. Product Releases. Contact Info: info@bigpanda. Solutions. BigPanda Event Enrichment Engine Success of AIOps tools, relies heavily on the quality of data fed to their AI/ML algorithms. Product Releases. BigPanda has been named the best IT management solution of 2022 as part of the annual SIIA CODiE Awards. Automatic Incident Triage. Unified Analytics. Real-time Topology Mesh. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065making delays. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065Automatic Incident Triage. Unified Analytics. “Time is one of the biggest. Real-time Topology Mesh. SAN FRANCISCO, Nov. Strategic initiatives create IT Ops challenges. Unified Analytics. Moreover, it streamlines incident response with automatic incident triage, bi-directional ticketing, and notifications. Check out the full session. Hybrid cloud. Real-time Topology Mesh. – Tribal knowledge of the internal infrastructure. Unified Analytics. Eliminating errors and streamlining the incident management process are top priorities for many ITOps, NOC, SRE, and DevOps teams. Root Cause Changes. Real-time Topology Mesh. Real-time Topology Mesh. Real-time Topology Mesh. The BigPanda Topology UI API allows users to structure the visual appearance of the topology between. Unified Analytics. We reduce the large number of alerts to a manageable number of incidents that can then be resolved by the NOC and escalation teams. Incident 360 Console. Data Shows Costs Correlate With Business Size, With Outages Costing Large Enterprises More Than $1. Root Cause Changes. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065The bulk of the $210m in venture funding that we raised in 2022 is being invested in product innovation, furthering the BigPanda use of AI to enable autonomous IT operations. Enterprise Cloud Platform. Solutions. Solutions. See how Fortune 500 companies are reducing IT costs. Automatic Incident Triage. Automatic Incident Triage. The compression ratio from noise to actual incidents can range from 10:1 to 50:1, or even 100:1. Incident 360 Console. The event. , the leader in Incident Intelligence and Automation powered by AIOps, today announced it will host a user group event on March 21 at Shoreditch Treehouse in London. Incident 360 Console. SAN FRANCISCO, May 9, 2023 — BigPanda, Inc. Automatic Incident Triage. BigPanda for ITOps pros. Enterprise Cloud Platform. Product . The ServiceNow Configuration Management Database (CMDB) is critical for running processes like incident management, problem management, or change management. Incident 360 Console. Product Releases. Enterprise Cloud Platform. Root Cause Changes. Enterprise Cloud Platform. Automatic Incident Triage. Product Releases. Real-time Topology Mesh. Enterprise Cloud Platform. Real-time Topology Mesh. The BigPanda Topology UI API allows users to structure the visual appearance of the topology between. IT incident management is a systematic approach to detect, evaluate, resolve, and prevent IT incidents to reduce their adverse effects on business operations. Root Cause Changes. Product Releases. Contact Info: info@bigpanda. Automatic Incident Triage. We at BigPanda are proud to share that Gartner has selected BigPanda as a "Cool Vendor" in Availability and Performance category. Unified Analytics. Target an area with. , the leader in Incident Intelligence and Automation powered by AIOps, today announced it has been named to Inc. By deploying BigPanda, organizations can reduce their IT operating costs by at most 50% and MTTR by 50% or more. BigPanda, Inc. See how Fortune 500 companies are reducing IT costs. Target Resolution/Workaround. BigPanda makes it simple to integrate with any monitoring alert sources with Open Integration Hub. Root Cause Changes. Rather than continuously monitoring these streams, individuals are notified when significant events or alerts occur. These ML and AI enabled IT Ops tools are often eyed with suspicion and skepticism, because unsuccessful products and projects in the past have created lack of trust. Enterprise Cloud Platform. Unified Analytics. Navigate to Settings > Incident Enrichment. Real-time Topology Mesh. Solutions. BigPanda believes that automation is critical, but at the same time, that enterprises and their IT Operations teams should be able to successfully adopt AI/ML-enabled automation at their own pace. Product Releases. by Joel McKelvey | Aug 3, 2023. BigPanda’s Workflow Automation service leverages automated notifications and ticketing to accelerate incident investigation and resolution. Automatic Incident Triage. This includes detection, triage, and routing of incidents—with the ultimate goal of reducing the need for human intervention. Event moderator and BigPanda Regional VP of Professional Services Sales Jordan Gamble carried the sinking ship analogy a step further. AIOps is typically used to reduce alert noise, identify incidents across the tech stack, and automate incident management workflows. Enabling integrations. Automatic Incident Triage. SAN FRANCISCO, Jan. “Time is one of the biggest. First, it allows your ITOps and NOC teams to create custom incident tags in BigPanda that capture business context and business metrics. Root Cause Changes. SolutionsAutomatic Incident Triage. Real-time Topology Mesh. Unified Analytics. Automatic Incident Triage. Real-time Topology Mesh. Creates shared awareness for ITOps, NOC, DevOps and SRE teams by providing a 360-degree overview of each incident detected by BigPanda. How BigPanda automates Root Cause Analysis The first advantage of incident triage automation is self-evident in all that was just discussed, mainly a shorter incident lifecycle – leading to improved performance and availability for apps and services. , a leader in Algorithmic Service Operations solutions for enterprise IT, today announced that in 2017, it successfully completed SOC 2 Type II audit and attestation. Contact Info: info@bigpanda. Root Cause Changes. Contact Info: info@bigpanda. Step 2: Concentrate on your sphere of influence. Automates different aspects of the incident management lifecycle. BigPanda’s Automatic Incident Triage helps IT Ops and NOC teams solve this pain point, improve NOC productivity and reclaim high-value L3 and DevOps FTE hours. Autodesk uses BigPanda’s Event Enrichment Engine to accelerate their IT Ops. Automatic Incident Triage. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065Automatic Incident Triage. BigPanda was architected from the ground-up to provide best-in-industry uptime and performance. Root Cause Changes. Automatic Incident Triage. Automatic Incident Triage. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065Our first offering from BigPanda U is now available: the “Getting Started with BigPanda” video series, that walks customers through a detailed tutorial of the main setup procedures of the BigPanda platform. SAN FRANCISCO, Feb. Because the company must rely on “different [best-of-breed tools] that. Incident 360 Console. Our advanced AIOps technology redefines incident management, prevents service disruptions, and elevates customer satisfaction – and I couldn’t be more. Real-time Topology Mesh. Product Releases. It takes a while to get your head back in it if someone’s standing around asking. All organizations want to reduce downtime and outages, but the solution is often to simply hire more staff which inevitably creates. As we all adjust to this new normal, many organizations are faced with the prospect of having. Their job is to essentially stop the bleeding of revenue and costs. Magazine’s annual Best Workplaces list for 2023. Real-time Topology Mesh. Real-time Topology Mesh. And when they do escalate, the additional. Enterprise Cloud Platform. Real-time Topology Mesh. org recognized our efforts to create resources for our customers. BigPanda’s AIOps platform helps ITOps teams prevent, manage, and resolve IT incidents with intelligent automation. Enterprise Cloud Platform. , a provider of Event Correlation and Automation solutions powered by AIOps, is releasing Automatic Incident Triage, a new platform component. Automatic Incident Triage. It shows the 23 correlated alerts and the descriptive metadata that enriched the incident, which includes application impact, dependencies,. Real-time Topology Mesh. Root Cause Changes. Unified Analytics. Real-time Topology Mesh. This data is filtered, correlated and presented in the context of the incidents you are working on. Enterprise Cloud Platform. DevOps and SRE. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065Company Delivers Higher Scores Than the Average Finalist as Employees Identify Collaboration as the Main Strength of the Work Environment. Root Cause Changes. Real-time Topology Mesh. Real-time Topology Mesh. Incident 360 Console. Simplifying and automating it can significantly improve IT Ops across the board. Incident 360 Console. 8 Hours. How? Watch this video to learn more. Root Cause Changes. Incident 360 Console. BigPanda is proud to announce its newest partnership with Optm, a leading next-generation services and solutions provider. Use BigPanda together with your best-of-breed monitoring and observability tools to shorten your incident management lifecycle and dramatically improve your MTTR. Real-time Topology Mesh. Unified Analytics. Incident 360 Console. It allows you to have consistent and reliable data. Real-time Topology Mesh. Who: Jason Walker, the company’s chief customer officer, and Cari Jaquet, BigPanda’s vice president of marketing, will host in MTV “VJ” style across the live streaming two-day event. Unified Analytics. Enterprise Cloud Platform. Automatic Incident Triage. BigPanda Alert Intelligence service helped SIE to get a comprehensive view of their IT environment that eliminated the need for the NOC to switch between multiple monitoring dashboards when responding to an incident. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065We take privacy and security seriously at BigPanda. , the leader in AIOps Event Correlation and Automation, today released the findings of a new report titled “The Modern IT Outage: Costs, Causes and Cures,” which. Automatic Incident Triage. Solutions . Why BigPanda? Read Overview. In the meantime, BigPanda will continue to focus on automation and optimization for real-time predictions. Contact Info: info@bigpanda. Real-time Topology Mesh. Automatic Incident Triage allows Ops teams to handle higher volumes of actionable incidents themselves, without having to escalate as frequently. Enterprise Cloud Platform. Real-time Topology Mesh. Incident 360 Console. Product Releases. Unified Analytics. Incident 360 Console. Incident 360 Console. It’s hard to sell that way, and customers can tell when you don’t know. Incident 360 Console. Root Cause Changes. Enterprise Cloud Platform. Anomaly detection. Unified Analytics. Product Releases. and thereby enabling easier and faster incident resolution. Product Releases. This process outlines who the concerned stakeholders for responding are, how incidents are detected and conveyed to the IT team, and the various tools used for resolving the incidents. Solutions. Enterprise Cloud Platform. Unified Analytics. Enterprise Cloud Platform. BigPanda, for example, normalizes information from fragmented monitoring tools into a common data model, so that alert correlation can start as soon as. SolutionsAlgorithmic alert correlation is an intelligent way to make sense out of this deluge of machine data and separate the signal from the noise. Correlating alerts accelerates incident resolution, which leads. Root Cause Changes. Root Cause Changes. BigPanda’s recent coronation as a Unicorn has prompted its leaders to look to the future of IT Operations and how it relates to artificial intelligence (AI) and machine. Incident 360 Console. Product Releases. Contact Info: info@bigpanda. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065Automatic Incident Triage. Just click Incidents in the menu at the top. Contact Info: info@bigpanda.