When I try to access certain websites (e. Come on BT this is hardly responsible family friendly behaviour in the mi. 168. Advanced parental controls: Creating and managing separate Wi-Fi networks has limitations around number of networks and. Restarting the home hub gives you a new IP address, and once this is re-associated with your account, the site is blocked again. Since I received this, I have had problems setting up parental controls for one of my daughter's laptop. Once activated, you will then be able to change your filter level to. There are three predefined filter levels (strict, moderate and light) available or you can customise your protection. Check the instructions that came with your router for how to do. BT Virus Protect Download it on your device so you’re protected whenHello, Currently my BT router blocks access to various miscellaneous sites even though parental control is off. 1. Thanks NeilYou have had too many unsuccessful attempts to login. 35 BT Smart Controls | Support | Terms and Conditions | BT Smart Controls Version 1. The guarantee only applies when your Smart Hub 2. Once you’ve clicked on the device, the following screen should appear. There are a range of filters to choose from to block content and usage. Just log in to. (13 pages) Switch BT Home Hub Quick Start Manual. Hi folks. More about parental controls and payment PIN. Tab across to profile > Settings. We'll pop your BT Smart Hub in the post and text you when your BT broadband is activated. Press then go to (Settings) (at the top right of your screen) and select Parental control and payment PINs About your PINs There are two PINs: one for parental control and one for payments in BT Player. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. You’ll be able to restrict the devices that can connect wirelessly to your Hub, enhancing the security of your Hub’s wireless network. 168. You can get BT Parental Controls by accessing them through your My BT account. Any desktop, tablet or phone connected to the BT Home Hub (or whatever. Someone posted an answer to a similar question which was a link to information, but that link does not work. Enter your admin password. The practicality with 3 stroppy teenagers of getting to all of their devices (mix of Laptops, IPADS, Smart Phones) and installing Macafee. Hub firmware version is v0. So I have now bought the excellent Asus RT-N66U. With our Keep Connected Promise for Halo customers, we'll get you back online quickly if your broadband stops working. Go to your Netflix player – if it’s a smart TV for instance you should have a “network setup” page or similar (you may need to consult the manual there) 6. Check the instructions that came with your router for how to do. Hi, Thanks for posting, and welcome to the community. And to help protect your computers against viruses, spyware, phishing scams and other internet threats,. Okay, so in the last few days if i try to access certain site, I get a blue screen telling me I can't because the account holder has enabled a light filter on parental controls. Use your parental control PIN to control access to programmes with an age rating. Flexible and affordable sim only deals with no contract. Please can anyone advise if there is a way to have parental controls using a BT smart business hub? I've used a helpful post from the forum to set the hub up and it's all working, but I can't seem to find any posts about parental controls. BT Virus Protect Download it on your device so you’re protected whenPress the power button HDMI port for Ultra HD Powerline Adapters to the front of your TV Box to turn and HDR. However I kept waiting for it to come into effect and nothing. Controls & Settings guide BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. Select Customise for the Range extender SSID and modify the name. Parental controls leave search sites such as Google and Bing accessible. This has been the case for at least 4 weeks. Includes BT Virus Protect and a BT Smart Hub. There is likely a data mismatch on the system that puts the controls on your broadband and we'll be able to get a case raised to get that looked into. (Image credit: BT) BT has announced a new free update, called Wi-Fi Controls, that allows. Use your parental control PIN to control access to programmes with an age rating. Month 4 from £32. 2. BT Sport; Mobile Plusnet Mobile; Sim only deals. There are two kinds of PIN for BT TV. There are a range of filters to choose from to block content and usage. Network IP on Macbook now shown as 192. Home phone including Digital Voice; BT Mobile; Email. Once activated, all devices connected to your BT Hub will have content filtered to a restriction level that you set. 1. When I look in the MyBT App > More > Your wi-fi network, I can see both my Hub and Disc listed, along with an option to setup a new disc and Manage your wi-fi settings. Restarting your Hub (or power cycling) is simply the controlled shutdown and switching back on of your equipment. Coverage checker. BT access control is based on MAC and hostname. I have done so a number of tim. They remain OFF. or call 08454 123 662 from any other device. Here’s how you can set up a passkey for all purchases. That’s easier said than done if you have no internet connection, but if you do have a smartphone, turn off its Wi-Fi and use mobile data to find out if BT is down in the local area. Page 1 We’ve set light parental controls You can change these by logging in to Hold the power button down for ten Just reset your Mini Hub and you’ll be. Unfortunately there is. BT Access Control will block all incoming and outgoing Internet traffic to specific devices at the times you choose. Press ‘Enter’. This is usually found in your mobile settings. Once activated, you will then be able to change your filter level to. I’ve since upgraded to a Ubiquiti kit. BT Parental Controls have been around for almost a decade, with customers having to actively choose whether to enable them when signing up for their broadband and setting up their Smart Hub. Our network reaches over 99% of the UK, so we've got you covered. The tool is quick and easy to set up and simple to manage. on 11-05-2020 03:27 PM. . It helps protect every device connected to your BT Hub, or when you connect to a BT Wi-fi hotspot using your BT ID. I've tried :BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. Everything is going great but I can't set up BT Parental Controls or Web Protect. 2. Got a bundle, like a BT Mini Hub or BT TV, too? Set up your Smart Hub first before setting up anything else. My previous address with an older. With BT access controls you can manage how your device accesses the internet during certain times of the day. How to get started: Plug in and switch on your Mini Hub and wait for it to connect to the 4G network. BT Employee. I've also got a Wi-Fi disc setup. It comes with 5 antennas, Dual AC Wi-Fi, 4 giga ethernet connections, USB Ports and like all of. I have a brand new Smart Hub2 received this month after moving house. It will also restore the web-based management settings to their default values. BT Broadband . 6. Coverage checker. BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. There are a range of filters to choose from to block. Full Fibre 900 with Halo 3. Everytime i change a channel on sky cinema it states parental control pin needed & requires me to enter my pin, even though parental controls in settings (restrict rated programmes) are set to off. 1. No, this is a major upgrade from its predecessor, the Home Hub 5, that’s a compelling reason for BT customers to recontract. 08304-BT There’s no way to force the hub to update, but it should happen automatically at some point. BT has launched BT Parental Controls to help protect children online, offering internet filters for. BT Business Smart Hub Parental Controls not working. 99. As they use the same technology, if you have both services active and you attempt to visit a website that exists in both the BT Parental Controls. Parental Controls - suggestions how to delete? I am temporarily using BT Mini Hub (after telegraph pole knocked down outside bringing all the lines down, and will not be normal broadband service for several more weeks at least). Get started today. Our guide tells you how to set up and use your hub, and also includes a troubleshooting section. Watch the video to get quick tips on how to manage parental controls on BT Broadband. Go to the URL of a proxy site. 4GHz channel has a throughput of 289Mbps. Press then go to (Settings) at the top right of Version 1. The more savvy visitors have worked through this, but to avoid anticipated stress when the main holiday season starts. I went through 3 of those and to no avail. To get the fastest possible speed with the new Hub: unplug all your old broadband kit, including the old power plug, filters and Ethernet cables. Cancel anytime. Our network reaches over 99% of the UK, so we've got you covered. If the MAC address is changed, then there would be no connection. Other notable elements are the Hub 4’s integrated parental controls, which allow you to cut off any device from your network at set times (such as children’s laptops after bed time) and WPA2. As was previously mentioned you don’t need to switch off the firewall you just need to switch off the 5ghz network on the Smarthub. The Account Holder needs to set up and maintain this service. Simple. For business and public sector; For global business; Here's how: Log in to My BT with your BT ID Scroll down to the 'My Extras' section and click Personalise your settings in the 'Parental Controls' panel Slide the button to ‘Off’ in the BT Parental Controls section and your BT Parental Controls will be switched off To turn. BT Parental Controls Help to keep your family safe online by filtering inappropriate content. Please try after 15 minutes. 30K views 8 years ago. Hi @Abbasbot, welcome to the community and thanks for posting, you'll find access controls for your Smart Hub 2 in the My BT app. Hi My Parental controls are set and active but do not block any sites on any devises in the house. Use your parental control PIN to control access to programmes with an age rating. We know that children, particularly. Plug in and switch on your Mini Hub and wait for it to connect to the 4G network; Follow the instructions in the Meet your Mini Hub booklet and take a look at these FAQs if you have any issues; Find the best signal location in your house - this is often near a window. Here s what s in this guide What s in the box 2 Get to know your BT Smart Hub 3 How to set up and get connected 4 Get more with My BT 6 Get ready with your BT Extras 7 Troubleshooting 8 Hub Manager 10 Need some help? 11 Other information 11 BT Smart Hub Power cable and plug (in two parts) Filter Broadband cable (grey ends) Wireless. 31K subscribers. BT Smart Hub and Ultrafast Smart Hub - switch off access controls. Parents can set filters that best suit their family’s needs from one of our 3 pre-defined filter levels – strict, moderate or light, or they can completely personalise the. Home setup, Wi-Fi & network discussions. When I first started using the. Before upgrading, using the 'old' BT Smart Hub the Parental Controls worked fine. How to return the 4G Mini Hub. Select Quick Setup Wizard. Its probably being blocked by parental controls or BT Web Protect. I've put the BT Business hub back in situ and changed the DNS to the Open DNS numbers but i'm getting the same problem, it works on a normal tab. 08304-BT There’s no way to force the hub to update, but it should happen automatically at some point. Bolt-ons. The BT Parental Controls don't serve my needs - I want to completely restrict internet access - not just some. That’s why we include BT Parental Controls free with all our broadband packages. 1. Bolt-ons. I get an email telling me I have made the changes and have active parental controls, but nothing. With BT access controls you can manage how your device accesses the internet during certain times of the day. 168. You can change it at any time. 5. Ive had a long couple of weeks. The parental controls set for your Broadband Backup may be different to those on your normal hub. • BT Hub/SmartHubs 4, 5 and 6 (Scheduling on SmartHub 6 models) • CenturyLink models. They're now called Wi-Fi controls. You’ll find it in Hub Manager or the My BT app if you’re on Smart Hub 2. I have searched the FAQs but the advice does not match t. no longer works. I am trying to override a blocked site but BT. (9,015) $59. 5. The parental controls have not worked since it was connected. Hi Dave, Mine is working now. SEE SUPPORTED ROUTERS BEFORE PURCHASE • Take Control of your WiFi. 1 4 Welcome to BT Broadband 3732 BT Smart Hub-A User Guide-SI v6 [2]. Get to know your Ultrafast Smart Hub 3 How to set up and get connected 4 Get more with My BT 6 Get ready with your BT Extras 7 Troubleshooting 8 Hub Manager 10 Need some help? 11 Other information 11 Thanks again for choosing BT. It’s easy to set up and manage, but included features. For example, you can control your children's internet use. Re: Amazon Firestick stops working with BT parental controls. Open a new web browser. Re: Parental Controls - Time restrictions. BT Smart Hub (088138) at great prices. Are you a business user? BT Parental Controls are not working having previously worked without issue in our house with our Smart Hub for the last couple of years. Tap Activate Parental Controls. Our network reaches over 99% of the UK, so we've got you covered. 4. Low on minutes, data or texts? Just add one of our bolt-ons. Use your parental control PIN to control access to programmes with an age rating. As part of the Parental Controls service, we have automatically enabled Google and Bing SafeSearch. The parental controls set for your Smart Hub 2 will also apply for your Hybrid Connect. The default PIN is 1234. Yup, using the MyBT app parents can pause the internet for. I have seen other posts with similar issues and have tried the solutions recommended. Help & supportBT Parental Controls. Re: BT Hub Blocking Access to a Website. I have tried changing the parental control settings on my online account and on the BT app but still nothing is blocked. To get the fastest possible speed with the new Hub: unplug all your old broadband kit, including the old power plug, filters and Ethernet cables. BT broadband. Parental Controls set-up tutorial for BT Internet ConnectionsBT Hub's WPS button - the quickest way to connect to wi-fi > 4) Up-to-date software. Using BT TV. If you have more than one child, you can set up different parental controls for each child. 254 in a web browser to open BT Hub Manager. Add devices using the add button and scan to locate the device (it must me on). For new box owners on BT Broadband usi. . Find the best signal location in your house - this is often near a window. I think the answer to this is going to be a big fat resounding, 'NO', but I'll ask anyway. We'll pop your BT Smart Hub in the post and text you when your BT broadband is activated. browser will ask you if you want to activate any of your BT Extras, including BT Parental Controls. Annual price changes and terms apply. It's free for all BT Broadband customers. Use a pin or paperclip to press and hold the recessed Reset button on the back of your hub for 15 seconds until the hub lights go out. BT Mobile uses BT mobile parental controls What levels of protection are available? BT Mobile gives you three levels of content restriction: Strict: blocks content only suitable for the over-12s; Light: blocks content only suitable for adults; Off: allows. In my conversations with BT Tech, they have said it is showing i do not have Parental Controls switched on and have not been able to tell me what the problem is. Storage Humidity: 5%~90% non-condensing. Whenever I try I get the message below with the option greyed out for Parental Controls. I'll send you a private message so you can get in touch and we'll be happy to help. Follow these easy steps to set up BT Parental Controls to block YouTube:BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. 168. Follow these easy steps to set up BT Parental Controls to block YouTube:Hi, I've spent about 1. 4 and 5 Ghz). BT and other internet providers have made a commitment to the government to ask all of our customers to decide whether they want BT Parental Controls. My new BT home hub 5 also arrived yesterday and parental controls don't work with that either. Sadly he has. Re: Whole Home Mini Disc Wifi Extenders and Parental control. However, with BT Parental Controls there’s a way to limit access to YouTube across apps, smart TVs and websites. Parental Controls are set by default on the Min Hub. . My previous address with an. Beware DNS setting override BT parental. From the app, click More then select Your wi-fi network. Your hub might need to update its software. You can adjust these settings in the mobile section of MyBT. Wi-Fi Controls is for those with a Smart Hub 2 only, allowing more control over that device including the ability to stop the internet. Bills & Packages; BT Groups. . BT’s parental controls offer tight restrictions on what your child can see online. 3. I have tried restarting the hub etc but this does not make any difference. It’s also important to consider installing anti-virus software and parental controls: Remember that parental control settings are only one part of online safety. 3. The second. To start using parental controls within your BT Smart Hub 2 for your families devices: Download the EE app for Android and Apple devices. 4. Hub firmware version is v0. I’ve since upgraded to a Ubiquiti kit. Flexible and affordable sim only deals with no contract. Alternatively, you may reset your hub using your Hub Manager: Navigate to your BT Business Hub Manager. They were working fine before. BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. Temporarily turn off parental controls. You'll find it on the back of the Hub if you haven't updated it. When I login online it says Parental Controls are active, although they’re not! Hence my kids have access to anything (mind you,. Step 2 – On the Apps screen, select Settings. Here is how to complete your BT Home Hub's "Smart Setup" network wizard, and then turn off BT parental controls on your DroidBOX. Hi welcome to the community and thanks for posting, I'm sorry to see you're parental controls stopped working after you moved home. Ever since requesting the upgrade, NONE of the parental controls have worked including none of the excluded sites. Page 5 Whenever you connect a device to your Hub for the first time, your They’re on the back of your Hub. Despite multiple restore of the smart hub 2 and re-install of the MyBT app I cannot any longer activate or adjust my parental controls. My BT broadband parental control is suddenly broken for more than 1 week now. Scroll down to and click on the Manage your extras button. There is also a USB port. You can change it at any time. However, with BT Parental Controls there’s a way to limit access to YouTube across apps, smart TVs and websites. This seems same problem than many BT customers have posted here. I've tried rebooting the smart hub and trying in a different browser but there's no chang. ThatÕs why we include BT Parental Controls free with all our broadband packages. . These upgrades are sent to the Hub automatically over the internet, and add new features and important security fixes. Unless of course you have the extra BT Complete Wif black disc, as that only works with the smart hub 2. Here are some answers to help you. These upgrades are sent to the Hub automatically over the internet, and add new features and important security fixes. BT Parental Controls is a network based solution designed to help parents protect their children online. BT Mobile uses BT mobile parental controls What levels of protection are available? BT Mobile gives you three levels of content restriction: Strict: blocks content only suitable for the over-12s; Light: blocks content only suitable for adults; Off: allows. I am trying to override a blocked site but BT. BT Hub's WPS button - the quickest way to connect to wi-fi > 4) Up-to-date software. Tried everything from firmware, resets, settings, ipv6 etc etc. Three predefined filter levels (strict, moderate and light) Personalise your own filter levels. Simply log into My BT and navigate to the ‘TV and Sport’ section under ‘Your products’. With Covid-19 requiring all the schools to be closed, our kids are now doing their schoolwork from home, via the business hub. Unfortunately there are no current plans for parental controls on the BT Business hubs, though I fully appreciate the need, especially in the current climate, I do apologise about that. 1. Slide the button to Off in the BT. BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist vendor. Mobile. You may want to keep your Mini Hub plugged in to make. BT Parental Controls. BT Sport; Mobile Plusnet Mobile; Sim only deals. When I login to MyBT and go to the Parental Controls settin. If you’ve not changed this, you should find it printed on a card mounted on the back of your router. I am the account holder and I haven't enabled this feature, when I log in I can see the parental controls are set to inactive. With a few taps you can see how much you’re using on your BT landline, broadband, TV and mobile, check your current broadband status and pay your bills quickly and easily. 5. All powered by Circle’s award-winning technology, used by hundreds of. 168. You have been temporarily locked out. @nathanrt thanks for posting and welcome to the community, to manage the access controls you need to follow these steps in the MyBT app. Cell Phones. However, after a power cut earlier this month (don't know if it was the cause of my issue or just a coincidence), now the app keeps clearing all the groups. It’s also important to consider installing anti-virus software and parental controls:I haven't enabled any type of parental controls. BT Broadband Parental Controls information Type of guide Broadband & Mobile networks Features and Benefits BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. If you're logged into the app with a BT ID that has account holder status you can manage the Wifi controls on a Smart Hub 2 by following the below steps. I receive emails saying they are ac. 5hrs trying to figure this out. Check BT Broadband status. e. Re: Smart Hub 2 - control wifi access open to abuse. 02. *If you’re with Virgin Media, the best thing to do is talk to us and Virgin to try and line up the switch in service. g. 1 4 Welcome to BT Broadband 3732 BT Smart Hub-B User Guide-SI v7 [2]. View and Download BT Mini Hub quick start quide online. I am not sure if my daughter has done something to her laptop to prevent me from setting time controls as she has some tech savvy f. YouÕve got smart dual-band wireless The BT Home Hub 5 uses Smart Wireless to connect to the best signal on either the 2. The default PIN is 1234. I may need to just buy another router and try to find one that fairly closely matches the specification of the BT smart hub I have today. 99 for the year, and adds more sophisticated functionality to both security and parental controls, the latter being quite basic and mainly manual without. Find out how to fix any problems you might be having with BT Parental. The Account Holder needs to set up and maintain this service. In this case, contact the BOX support team at [email protected] I am having to reboot my home hub regualrly (on the advice of a BT team member on their helpline). . BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. If you do encounter slowdowns in your network, it can be caused by a misconfiguration in your network or on one of your devices. Home phone including Digital Voice; BT Mobile; Email. Connect your new Hub 5 directly to your phone socket using the broadband cable (light grey ends) and filter. Buy TNT Sports Box Office or Sky Sport Box Office events on BT TV; Authorise purchases from BT Player Its not possible to do that on the Smart Hub 2, you would need to use a different router which supports a MAC address "whitelist", so only approved MAC addresses can connect. 02. If your device supports WPS, just press the button on your Hub –. Parental controls and PINs. Coverage checker. There are a range of filters to choose from to block content and usage. Once activated, all devices connected to your BT Hub will have content filtered to a restriction level that you set. There are a range of filters to choose from to block content. Parents be aware that the latest firmware update has removed the ability to manage access control in Home Hub 2. BT Fibre broadband. I The hub manager settings and MYBT settings are all correct and the settings do not work. Parental controls wont turn off. BT Access Control will block all incoming and outgoing Internet traffic to specific devices at the times you choose. You may want to keep your Mini Hub plugged in to make sure your home stays. How can I report this? I have BT Parental Controls turned on, but search engine results and images are inappropriate - why aren't these blocked? BT Parental Controls isn't blocking YouTube videos that could be deemed inappropriate. BT Smart Hub 2 + BT Disc on full fibre 150Meg Halo FTTP Macs and iphones, plus alexa, YouView box, Amazon Fire TV, Apple TV+ CFP project lead. To check if your Content Controls are active at any time, just repeat steps 1-5. . I also tried deleting parental controls (not just switching them off), waiting over 24 hours and then reactivating. From the app, click More then select Your wi-fi network Select Control wi-fi access for yo. The new BT Smart Hub isn’t your run-of-the-mill ISP router offering. Bear in mind that MAC filtering will only work if the MAC address of the connected devices does not change. I know you can get various parental control software for most devices but I honestly. 5. There are two PINs: one for parental control and one for payments in BT Player. Release the Reset button and wait for the Broadband light to glow green. Deco M9 Plus smart mesh WiFi system provides tri-band WiFi for homes up to 6500 sq. Coverage checker. You’ve got smart dual-band wireless The BT Home Hub 4 uses Smart Wireless to connect to the best signal on either the 2. BT Sport; Mobile Plusnet Mobile; Sim only deals. And to help protect your computers against viruses, spyware, phishing scams and other internet threats,. However, if you don't have one, you can still use Content Controls, but you must make sure you’re using BT DNS settings. Go to your Netflix player – if it’s a smart TV for instance you should have a “network setup” page or similar (you may need to consult the manual there) 6. It'll also work when you're out and about in the UK and you use your BT ID to log in to BT Wi-fi. Filter harmful sites and easily manage how much time they spend on apps like YouTube, Roblox, SnapChat and more. BT website deletio. . Sadly he has found out that by simply turning the smart hub off and on disables the parental controls giving full access. . Set up your Smart Hub Plus by following the instructions in the EE app. How can I report this? I have BT Parental Controls turned on, but search engine results and images are inappropriate - why aren't these blocked? BT Parental Controls isn't blocking YouTube videos that could be deemed inappropriate. More than nine in ten parents of 5-15s who use parental control software consider it useful ¹. My kids are way to smart (aren'tI've recently started using a Hub 4. Flexible and affordable sim only deals with no contract. You can then manage your BT TV account and change your Netflix plan. This will give you access to the BT Home Hub’s settings screen. It usually takes around 20 minutes, but it can sometimes take up to 1 hour. Use your parental control PIN to control access to programmes with an age rating. Advanced parental controls: Creating and managing separate Wi-Fi networks has limitations around number of networks and.