This integration enables. Alternatively, you can click on the Marketplace Apps option and. Jive;. KronoDesk offers users more features (7) than BT Documents (3). KronoDesk vs. There is a clear winner in this case and it is KronoDesk!KronoDesk offers users more features (7) than IT Asset (3). 99, KronoDesk is priced a notch under most others and. However when first standing up the system, you may have legacy help desk tickets already in another system or in an Microsoft Office document (e. KronoDesk offers users more features (7) than NetHelpDesk (0). KronoDesk is more expensive to implement (TCO) than Freshdesk, and Freshdesk is rated higher (94/100) than KronoDesk (83/100). The basic plans lack important features, such as skilled-based ticket routing,. Your custom widget will be created. KronoDesk using this comparison chart. 0. KronoDesk provides an online support forum for customers to raise issues with support agents and other community members. S. Estimator is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than Estimator (50/100). Login to your Freshdesk portal as an Administrator. Go to Admin > Chat. Freshworks . Create Freshdesk tickets from forms. If you are looking for a tool that is less complicated but offers some great features, Freshdesk can be a good option. Up to 10 agents. You will find your Freshchat account (s) listed on the following page. Convert all email and social inquiries into tickets and track, prioritize, and reply using Freshdesk. With support for custom fields and workflows you. There are more than 100 alternatives to KronoDesk, not only websites but also apps for a variety of platforms, including SaaS, iPhone, Android and iPad. To create a custom role for a collaborator, Go to Admin > Team > Roles. com) and click ‘Save. Freshdesk; HR: BambooHR vs. In fact, the reason that Freshdesk was founded was in response to Zendesk’s 60-300% price increase. However, your portal will automatically be unblocked after an hour. Pricing starts with the freemium Sprout plan which. Login to your Freshdesk account as an Agent. KronoDesk offers users more features (7) than e-ServiceSuite (3). KronoDesk using this comparison chart. 0, while JIRA Service Management is rated 8. $0. This card will list the number of. 0, while Zendesk is rated 8. Here you can see the list of fields in your service task form by default. There is a clear winner in this case and it is KronoDesk!HCS Connect is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than HCS Connect (56/100). Fishbowl; LMS: Cornerstone vs. Zendesk provides hands-on onboarding and training for a seamless implementation process, protecting against the costs of a cobbled deployment. KronoDesk price starts at $24 per user/month , On a scale between 1 to 10 KronoDesk is rated 2, which is much lower than the average cost of Help Desk software. Starting from $19. Find out what your peers are saying about ServiceNow, Atlassian, ManageEngine and others in Help Desk Software. Updated: November 2023. 6. To access it, click on the Profile picture in the upper-right corner after logging into the helpdesk as an agent, and then click Go to Customer portal. 0. There is a clear winner in this case and it is. For example, here it is possible to match VCC Live’s overall score of 8. TRY FRESHDESK FOR FREE . Compare Freshdesk vs. Go to the Solutions tab and click on the menu icon to access Quick views. KronoDesk offers users more features (7) than Universal Knowledge (5). Help Desk: Zendesk vs. There is a clear winner in this case and it is KronoDesk! Looking for the right Help Desk solution for your. For example, here it is possible to match LiveHelpNow’s overall score of 7. KronoDesk. There is a clear winner in this case and it is KronoDesk! Jitbit Helpdesk offers users more features (8) than KronoDesk (7). 1. Help Desk: Zendesk vs. Go to Admin > Support Operations > Field Service Management. KronoDesk offers users more features (7) than Tele-Support HelpDesk (0). The CEO of Freshdesk felt the company could offer a similar product at a more competitive price. KronoDesk offers users more features (7) than Joist (0). Bottom Line: Which is Better - Maintenance Partner or KronoDesk? Maintenance Partner is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than Maintenance Partner (56/100). Login to Freshdesk as an Admin. The Portals icon (Admin > Channels > Portals) to rebrand your portal. 0, while ServiceNow is rated 8. The best alternative is LiveAgent. 0. 0. Freshdesk is a robust Cloud-based customer service software that houses some reliable Helpdesk Features as well as helpful Automation for efficient customer service. There is a clear winner in this case and it is KronoDesk!KronoDesk offers more features (7) to their users than DocLogix (5). Go to Admin > Workflows > Automations. Similarly, you can check which one has superior general user satisfaction rating: N/A% (osTicket) and N/A% (KronoDesk) to determine which product is better for your business. Enter your search term here. Within Freshdesk, you would have the option to automatically assign tickets to agents within a group, in round-robin. Users can. Easy support metric dashboard creation. IT Incident is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than IT Incident (79/100). Compare price, features, and reviews of the software side-by-side to make the best choice for your business. On the service task details page, click on the “Edit” icon on the top right. KronoDesk offers users more features (7) than DynaFile (0). (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than FAMS (62/100). com Learn about the best KronoDesk alternatives for your Help Desk software needs. There is a clear winner in this case and it is KronoDesk! Compare Freshdesk vs KronoDesk. The JIRA integration for Freshdesk supports both cloud and on-premise variants, from version 7. Read user reviews of OpenPhone, Kintone, and more. Alternatively, you can click on the Marketplace Apps option and directly go to the Apps section to search for the app. Here you will be able to create a new template and view all the article templates available in your knowledge base. KronoDesk offers users more features (7) than Agent. The best alternative is osTicket, which is both free and Open Source. From the 'Tickets' section, open the ticket details page for the ticket you wish to resolve. 0, while Freshdesk is rated 8. Freshdesk; HR: BambooHR vs. ai Software is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than Agent. Please navigate to the Reports tab -> click on the report for which you need to set this up -> click on "Create Schedule" option available next to the Report Name (or) Report View Title. The best alternative is osTicket, which is both free and Open Source. Note: The Trello account used in this step will give access to all Trello boards for the app's functionalities. There is. KronoDesk vs Supportbench. Freshdesk, a. HappyFox vs. Compare price, features, and reviews of the software side-by-side to make the best choice for your. TalentLMS; Phone System: Nextiva vs. KronoDesk vs User. Jive;. Connect Freshdesk to spreadsheet or database apps. The top reviewer of Spiceworks writes "Good low-cost. Freshdesk, by Freshworks, is a leading customer engagement platform that enables people to work together to delight customers at every touchpoint. KronoDesk competitors: Ranking: Ranked 28. Learn to use the Freshdesk API to integrate existing and custom functionality into your helpdesk. Step 5. Login Freshdesk and explore the product. With the help of Capterra, learn about Freshdesk - features, pricing plans, popular comparisons to other Help Desk. Bottom Line: Which is Better - Double-Take Share or KronoDesk? Double-Take Share is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than Double-Take Share (55/100). The best KronoDesk alternative is osTicket, which is both free and Open Source. For example, here it is possible to match LiveHelpNow’s overall score of 7. The customer can sign in the pop-up whiteboard that appears. Hevo Data helps you directly transfer data from Jira and Freshdesk(free data sources) and 100+ other data sources (including 40+ free sources) to Data Warehouses, or a destination of your choice in a completely hassle-free & automated manner. You can sort through tickets based on agents, group type, created time, resolution due date, and other criteria. 4. More information on customization is available here. There is a clear winner in this case and it is KronoDesk!Jitbit Helpdesk offers users more features (8) than KronoDesk (7). HP Service is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than HP Service (76/100). e. KronoDesk is a well-known platform that ranks 83 among all Help Desk Software according to our research analysts and 4 crowd-sourced reviews from 1 source. KronoDesk offers users more features (7) than FAMS (0). Zoho People; Inventory The best KronoDesk alternatives and similar software. It provides personalized dashboards to end users as well as support agents. Turn on the toggle for Automatic ticket assignment or Omniroute and click the check the box to Allow agents to change their availability for automatic ticket. Freshdesk Dashboard. Freshdesk Contact Center, Zendesk, JustCall. Enter your Freshdesk subdomain (e. There are more than 100 alternatives to KronoDesk, not only websites but also apps for a variety of platforms, including SaaS, iPhone, Android and iPad. It provides automation services to help speed up customer support processes. KronoDesk offers users more features (7) than FoxPro (3). Help Desk: Zendesk vs. Freshdesk; HR: BambooHR vs. There is a. There is a clear winner in this case and it is KronoDesk!HEAT Cloud Solutions offers users more features (14) than KronoDesk (7). There is a clear winner in this case and it is KronoDesk!Help Desk: Zendesk vs. Freshdesk emphasizes fast-paced setup—but without a dedicated onboarding team like Zendesk provides, the risk runs higher for issues during the implementation process. Users can. ServiceNow price starts at $100 per user/month + standard ITSM package , When comparing ServiceNow to its competitors, the software is rated 4 - lower than the average Help Desk. Zoho People; Inventory: Epicor WMS vs. 2, while Salesforce Service Cloud is rated 8. Zoho People; Inventory: Epicor WMS vs. You can import up to 10 custom themes and choose from them for each of your portals. Go to Admin > Team > Agents, and find the agent whose profile you want to modify. Bottom Line: Which is Better - Universal Knowledge or KronoDesk? Universal Knowledge is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than Universal Knowledge (76/100). The top reviewer of Freshdesk writes "Phenomenal knowledge base and great for customer support functions, but not suitable if you are trying to solve problems and use assets". 4% reduction in their average handle time. Freshdesk is ranked 6th in Help Desk Software with 16 reviews while Zoho Desk is ranked 7th in Help Desk Software with 13 reviews. IFS assyst using this comparison chart. KronoDesk vs LiveAgent. KronoDesk offers users more features (7) than HR Hiring Portal (0). 4 against KronoDesk’s score of 6. On the top-right corner, click on the Marketplace app icon. The option to schedule a report is available from Garden/Pro Plan onwards, for both On-Demand and Saved Reports. No credit card required. There is no direct way inside Freshdesk to send out an SMS. Zoho People; Inventory: Epicor WMS vs. Add template events. To set up forwarding on your Office 365, 1. ServiceNow is rated 8. Enable customers to help themselves by finding answers on their own. For starters, this web-based tool was made to help customers get fast, reliable, and straight to the point answers. Updated: November 2023. There is a. Fishbowl; LMS: Cornerstone vs. Start your free 30-day trial today! 740,764 professionals have used our research since 2012. Here's what you can do with Freshdesk, Track and manage incoming tickets from multiple channels into one single viewFreshdesk, by Freshworks, is a cloud-based customer support software with an in-built time tracking feature to record your agents’ work hours and productivity. 1. If the email is identified as a reply, Freshdesk performs additional sender email checks to make sure it's not spam. Remove Sample Data & Start Using. You can configure as many. There is a clear winner in this case and it is Freshdesk!Executive Summary. By Nicole Replogle · October 10, 2022. KronoDesk price starts at $24 per user/month , On a scale between 1 to 10 KronoDesk is rated 2, which is much lower than the average cost of Help Desk software. Pricing. Navigate to Automations > Ticket > Ticket Creation > New Rule and set up a rule with conditions as per your requirement. ManageEngine ServiceDesk Plus is rated 8. Available at $19. Threads enable Freshdesk agents to have focused discussions around a specific topic inside the ticket on a chat-like interface without clogging up the main conversation pane. Infor Service offers users more features (15) than KronoDesk (7). Fishbowl; LMS: Cornerstone vs. Bottom Line: Which is Better - Records Management or KronoDesk? Records Management is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than Records Management (52/100). Answerbase is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than Answerbase (75/100). Zoho People; Inventory: Epicor WMS vs. Refrain from overloading the portal with images and branding materials that might overwhelm customers. ) The Canned Response button is the little chat box with a star inside it; when clicked, it will display the. HP Service is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than HP Service (76/100). Freshdesk is ranked 6th in Help Desk Software with 14 reviews while ServiceNow is ranked 1st in Help Desk Software with 26 reviews. The top reviewer of Freshdesk writes "Phenomenal knowledge base and great for customer support functions, but not suitable if you are trying to solve problems and use assets". Enter an endpoint in the (2) URL / JS function name field. EasyVista is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than EasyVista (67/100). com. Compare Freshdesk vs. The top reviewer of Freshdesk writes "Phenomenal knowledge base and great for customer. Once you establish the connection. Setting up multiple languages in Freshdesk (for the support portal and the help widget) Customizing Freshdesk URL - Checks, impacts, and reconfigurations post change. Select “ Add Signature ” in the Edit Task window. In case of a particular update, change, or action in your helpdesk, you can set up a Webhook to automatically push specific information to an application through Freshdesk automations - ticket creation and ticket update rules. Zendesk. If you do not have a Freshchat account, you will find the option to sign up from this page. However, integrations with MOBtexting and Teckst will help you achieve this. Real time support case management. Vivantio Pro is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than Vivantio Pro (75/100). DocControl is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than DocControl (62/100). Compare price, features, and reviews of the software side-by-side to make the best choice for your business. KronoDesk is a streamlined help desk system with knowledge base access and tools for ticketing, customer support, and email automation. KronoDesk offers users more features (7) than Answerbase (5). This automation will ensure that tickets that received automated responses aren't reopened. Login to your Microsoft Office 365 as an administrator. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. There is a clear winner in this case and it is KronoDesk! Looking for the right Help Desk solution for your business? Bottom Line: Which is Better - Agent. This completes the setup. Once your event has been added, click "Manage" and you can then manage all the different areas of your event. If you have signed up before Aug 9, 2021, please click Previous. Login Freshworks Go to Freshdesk. To learn more, read our detailed Help Desk Software Report (Updated: October 2023). Fishbowl; LMS: Cornerstone vs. LiveHelpNow vs. 6, while SysAid is rated 9. Make sure "Allow Slash Commands" is checked in the app configuration page. With Freshdesk, you can also automate workflows, offer convenient self-service options, manage SLAs, and generate reports. KronoDesk offers users more features (7) than Eploy (0). Helping businesses choose better software since 1999 See full list on zapier. Freshdesk is ranked 6th in Help Desk Software with 16 reviews while Spiceworks is ranked 24th in Help Desk Software with 3 reviews. Email Markers Check. Here are four easy steps to build your help desk report on Freshdesk. There is a clear winner in this. KronoDesk offers users more features (7) than HCS Connect (0). Search Login. Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. Freshdesk; HR: BambooHR vs. Hello guys welcome to compsmag, so here we discuss the alternatives to KronoDesk and the best Compare Elementool Help Desk vs. There is a clear winner in this case and it is KronoDesk!Bottom Line: Which is Better - Rent an HR Process or KronoDesk? Rent an HR Process is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than Rent an HR Process (62/100). View pricing plans for Freshdesk. There is a. Here are some best-practice tips to ensure your customer support advisors get the most from it. 727,134 professionals have used our research since 2012. To learn more, read our detailed Help Desk Software Report (Updated:. Freshdesk; HR: BambooHR vs. 741,650 professionals have used our research since 2012. Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. 741,700 professionals have used our research since 2012. KronoDesk offers users more features (7) than E-Documents (3). As an example, here you can examine Jira Service Desk and KronoDesk for their overall score (9. The most basic plan is Time Starter which costs $5. With Freshdesk there is nothing to download or install, you don't have to worry about server' and is a very popular Help Desk app in the business & commerce category. Freshdesk is ranked 6th in Help Desk Software with 14 reviews while ServiceNow is ranked 1st in Help Desk Software with 26 reviews. KronoDesk offers users more features (7) than Vivantio Pro (0). There is a clear winner in this case and it is KronoDesk!DocWorld is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than DocWorld (62/100). 6. We have reimagined our Portal from the ground up for better manageability, accessibility, and effortless customization. Freshdesk is rated 8. Take a look at categories where. This is the story of how I quit my comfortable job and launched my own startup. Use Cases and Deployment Scope. Free. 2. Intercom – real-time chat solution for user engagement. Robust customer service software like Freshdesk includes features for building a client portal and allows you to create and customize it to align with your brand. Hevo is fully managed and completely automates the process of not only loading data from your. KronoDesk vs TeamSupport. Both tools offer the same amount of features. Both tools offer the same amount of features. DocLanding is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than DocLanding (50/100). Login to Freshdesk, an online cloud-based customer service software providing helpdesk support with all smart automation to get things done faster. Bottom Line: Which is Better - e-ServiceSuite or KronoDesk? e-ServiceSuite is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated with the same score (83/100) as e-ServiceSuite (83/100). Place a request to link your WhatsApp business account with Freshdesk through this Early Access Onboarding form. Rebranding your Support Portal to reflect your brand guidelines. There is a clear winner in this. A quick guide for creating an automation rule to run on ticket creation: Log into your Freshdesk account as an Administrator. If you are on the Freshdesk Omnichannel plans, your Freshdesk and Freshcaller accounts are connected by default. 1 and 6. Convert all email and social inquiries into tickets and track, prioritize, and reply using Freshdesk. KronoDesk offers users more features (7) than Records Management (0). PHPKB Knowledge Base offers users more features (9) than KronoDesk (7). Freshdesk is an award-winning help desk platform built to cater to the customer support needs of small to large businesses. A web page will be displayed to allow permissions for Freshdesk to access your Trello account. BMC FootPrints Service Core is ranked 25th in Help Desk Software with 1 review while Freshdesk is ranked 5th in Help Desk Software with 16 reviews. Need alerts and reminders to follow up on open/pending support cases. BMC FootPrints Service Core is ranked 25th in Help Desk Software with 1 review while Freshdesk is ranked 5th in Help Desk Software with 16 reviews. Drag the fields up or down, to rearrange the fields or order them. Freshdesk may temporarily disable access to your portal to ensure account protection and service availability. If you're an Administrator, you can also manage additional settings, add support reps and pay for your Freshdesk account. Help Desk: Zendesk vs. 5, respectively) or their user satisfaction rating (96% vs. Fishbowl; LMS: Cornerstone vs. Jive;. Zoho People; Inventory: Epicor WMS vs. N/A%, respectively). The best alternative is osTicket, which is both free and Open Source. Bottom Line: Which is Better - Mi4biz or KronoDesk? Mi4biz is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than Mi4biz (62/100). A customer service software enables businesses to offer customer support and strengthen customer relationships throughout the customer journey, especially post purchase. Fishbowl; LMS: Cornerstone vs. Freshdesk is a popular customer service management tool for a reason: it simplifies. Click on Install. The top reviewer of BMC FootPrints Service Core writes "A flexible. Enter the privileges that an agent with this role should have by selecting the appropriate checkboxes under Tickets, Solutions, Forums, Customers, Reports, and Admin. KronoDesk® is an integrated customer support system that includes help desk ticketing, customer support forums and an online knowledge base in a single user interface. This allows you to get the entire data in your account which includes your tickets, solutions, forums and the list of customers in the form of XML. Enterprise: $79/user/month. Categorize, prioritize, and route tickets to the right teams by creating your own business rules. Other great sites and apps similar to KronoDesk are Zendesk, Freshdesk, ProProfs Help Desk and InvGate Service Desk. Administration. That's an issue between Power Automate and Freshdesk when trying to connect. Check the box next to Default from Address and select the “from” email address. There is a clear winner in this case and it is KronoDesk! Looking for the right Construction. Freshdesk is ranked 6th in Help Desk Software with 16 reviews while IBM SmartCloud Control Desk is ranked 19th in Help Desk Software with 2 reviews. To find the relevant endpoint for the API, please visit the Freshdesk API documentation. All your data and configurations will remain intact. For example:SysAid offers users more features (9) than KronoDesk (7). Choose the records you need to import from Zendesk to Freshdesk or vice versa. Below, we look at the 11 best Freshdesk alternatives, list the key features of each, and offer some insight into what types of teams each alternative works best for: Help Scout. In the Freshdesk Marketplace, on the left side, click on the "Install" button. . 0, while TOPdesk is rated 7. KronoDesk offers users more features (7) than Agent. 0, while Zoho Desk is rated 8. There is. KronoDesk offers users more features (7) than e-ServiceSuite (3). a Freshdesk account that does not have any fields except default fields). The Helpdesk icon (Admin > Account > Helpdesk Settings) to set up basic settings of your Freshdesk like language, time zone and colour schemes. When they need you, Kronodesk's powerful ticketing system lets them. You can also auto-trigger. 5. 0, while IBM SmartCloud Control Desk is rated 7. Agent Portal - This is the Freshdesk agent interface you see when you log in to your account. . Mail configurations,Notifications, Email Commands etc. Importing from Microsoft Excel¶. For example, here it is possible to match VCC Live’s overall score of 8. The top reviewer of BMC FootPrints Service Core writes "A flexible. Drag and drop the new fields you want into the. There is a clear winner in this case and it is KronoDesk! Bottom Line: Which is Better - PHC Service FX or KronoDesk? PHC Service FX is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than PHC Service FX (58/100). KronoDesk offers users more features (7) than InteGreat EHR (0). Bottom Line: Which is Better - Parature Helpdesk or KronoDesk? Parature Helpdesk is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than Parature Helpdesk (80/100). Freshdesk allows you to associate one contact with multiple companies and also remove companies associated with one contact. Freshdesk is rated 8. 743,467 professionals have used our research since 2012. This tool is so far the best in class at supporting our needs in supporting. Instant support article creation and publishing. ai Software (0). Other great sites and apps similar to KronoDesk are Freshdesk, Zendesk, ProProfs Help Desk and InvGate Service Desk. In the dropdown, select the fields you wish to add or retain on your Table View. Click on the edit icon next to the Table Headers. 0, while ServiceNow is rated 8. When a Freshdesk page takes time to load, or you experience a timeout before performing certain tasks, try logging in to the account via an Incognito Window. Streamline ticket workflows. KronoDesk offers users more features (7) than HP Service (0). Help Desk: Zendesk vs. There is a clear winner in this case and it is KronoDesk! Looking for the right. At Freshworks, we’re 100% focused on delivering cutting-edge technology—from. CareManager is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than CareManager (62/100). Check Capterra to compare Freshservice and KronoDesk based on pricing, features, product details, and verified reviews. 2. More user friendly UI. Freshdesk is ranked 6th in Help Desk Software with 16 reviews while IBM SmartCloud Control Desk is ranked 19th in Help Desk Software with 2 reviews. 4. Freshdesk provides an unrivalled ability to stay on top of client support and issue management. KronoDesk offers users more features (7) than Google Apps Backup (0). Finally, once you are ready to start using KronoDesk, you will want to delete all of the sample categories, products, forums, threads, articles, help desk tickets and users, and then create your own categories and settings. Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. To install this app in your helpdesk, you must have Admin access. The integration with Spira-tools is a welcome and practical to. Freshdesk is an all-in-one help desk software to support the customer service needs of small businesses. Bottom Line: Which is Better - HR Hiring Portal or KronoDesk? HR Hiring Portal is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than HR Hiring Portal (52/100). Freshdesk’s powerful AI, smart automations, in-built collaboration, and an agent productivity-boosting feature bundle can help you reduce your AHT in no time. IFS assyst using this comparison chart. Go to the Solutions tab. No reinstallation of the software is necessary. KronoDesk offers users more features (7) than Estimator (0). Try the following. There is a clear winner in this case and it is KronoDesk! Looking for the right Human. Executive Summary. Other great sites and apps similar to KronoDesk are Freshdesk, Zendesk, ProProfs Help Desk and InvGate Service Desk. The Starter plan is $19 per agent per month billed annually and $29 billed monthly. Other great sites and apps similar to KronoDesk are Freshdesk, Zendesk, ProProfs Help Desk and InvGate Service Desk. Other great sites and apps similar to KronoDesk are Zendesk, Freshdesk, ProProfs Help Desk and InvGate Service Desk. 0, while Spiceworks is rated 6. Login Freshworks Go to Freshdesk.