4 Recognition & Support. relations@teamhgs. Its a company partnered with cigna the call center. Avenue, corner Ortigas Ave, Quezon City, Metro Manila Phone: (02) 3434 5300 ext. . ” Inspired by this, the HGS CSR philosophy is “Work. The average cost of solving a customer complaint or problem is approximately one-sixth of a typical call center interaction, costing $1 rather than $6. Box 20102, Charlottetown RPO, Sherwood, PE C1A 9E3. Apply to Customer Service Representative, Program Manager, Liaison and more!Learn how you can use call center automation, generative AI, call center automation trends and more to unlock potential cost savings by requesting a consultation with HGS. Work/Life Balance. Sagility LLC, formerly known as HGS Healthcare, has added a fifth call centre operation in Jamaica, having spent US$7 million on kitting out space in Angels, St. 9 million (US$ 439. 52 reviews from Hinduja Global Solutions employees about Hinduja Global Solutions culture, salaries, benefits, work-life balance, management, job security, and more. HGS is a global leader in optimizing the customer experience. You can contact the company at (876) 931-9926. Check Capterra to compare HGS Agent X and Salesforce Service Cloud based on pricing, features, product details, and verified reviews. Customer Care Executive (Former Employee) - Indore, Madhya Pradesh - October 2, 2021. " Explore new job opportunities and resources at HGS UK. P. Find call center jobs in Jamaica. Sagility LLC, formerly known as HGS Healthcare, has added a fifth call centre operation in Jamaica, having spent US$7 million on kitting out space in Angels, St Catherine, to accommodate local employees. HGS CALL CENTER. Explore our opportunities, apply online, and check your job application status on our website. Starting from $119, HGS Agent X is priced reasonably and is most applicable for mid-to-large-sized corporations. com. 4 Recognition & Support. Still uncertain? Check out and. We work with private sector and government organisations to drive an enhanced CX and support digital transformation. 2. Daniel B. , to manage your expenses better. Friday. It reduces the IT burden, reduces the need for bricks and mortar, and addresses seasonality fluctuations more efficiently. Rodriguez, Jr. very understanding of life work balance. Must have networking and IT background. For the year ended 31st March 2020, HGS had revenues. Do you think this is a good place to start?CHICAGO –August 24, 2020 – HGS Digital LLC, a subsidiary of Hinduja Global Solutions Ltd (listed in BSE & NSE), today announced its participation as an Amazon Web Services (AWS) Contact Center Intelligence (CCI) solutions Partner program. 4 Culture and Values. Rodriguez, Jr. O. HGS Agent X, an award-winning contact center AI software, helps to improve agent productivity, enhance customer experience, and leverage deeper insights. Head of Technology. New Call Center jobs added daily. We are committed to realizing your potential through a combination of training, education and robust employment policies. 3. We fast-track transformation by leveraging future-fit technology, and our suite of accelerators helps contact centers optimize operations, increase speed. _____We're on the scene, bringing you the latest, keeping you up to date on News, Entertainment, Business & Sports!Constantly working to enhance your viewing. Angry and unreasonable callers are the norm. 4 Professional growth. HGS y el Covid-19. 1-866-640-5236 Here are a few pointers on how you can win in interviews with us, with exceptional answers. COMPUTER SKILLS TEST PRACTICE WITH ANSWERS - Call Center Written Exam, Keyboard Shortcuts // This is the third test practice video we have! I answered comput. 202 followers 201 connections. As HGS continues to focus on. Our people are our biggest investment and they are the voice and heart of our business. Lack of communication. - IVR, or Interactive Voice Response, is an automated telephony system used to gather information about the nature of the call and direct the call to the appropriate departments. $31K-$41K. Coachable. 4 Culture and Values. HGS - India's leading call center is a great place to work with many opportunities. The "Most Likely Range" represents. HGS moved into Jamaica about two years ago after it struck a deal with NCB Jamaica, one of. HGS makes its clients more competitive every day. 4 Recognition & Support. HGS Phillipines. Helpful. HGS USA Corporate Headquarters 4933 Lincoln Avenue Lisle, IL 60532 Toll Free: 1-888-747-7911 Fax: 630-968-7383. 78,399 followers. HGS Jamaica celebrated its 10-year anniversary, punctuated by a fun-filled party. (2) informing us regarding the nature of your request and (3) providing your contact information. FACILITIES TECHNICIAN at EASYACCESS INC /HGS CALL CENTER Philippines. HGS Phillipines. HGS USA Corporate Headquarters 4933 Lincoln Avenue Lisle, IL 60532 Toll Free: 1-888-747-7911 CONTACT CENTER TRANSFORMATION: HGS is a global contact center leader with 50 years of BPM experience. 7 East Trade Way Portmore, Jamaica We are a global leader in business process management (BPM) and optimizing the customer experience lifecycle. P. 2-5 hour flight from major U. HGS makes its clients more competitive every day. Agents will be paid 360 pr hr and Team Lead is negotiable Spots are limited so apply by sending. 266,619 likes · 651 talking about this · 475 were here. We are looking forward to attending the 15th Annual Call Center Week Conference in Las Vegas June 10 – 13. It may not be complete. A free inside look at company reviews and salaries posted anonymously by employees. Avenue, corner Ortigas Ave, Quezon City, Metro Manila Phone: (02) 3434 5300 ext. HGS expects to hire over 150 employees locally across voice and non-voice multilingual service roles as well as corporate support functions by January 2023, and ramp up going forward. 1-866-640-5236HGS Digital creates frictionless digital experiences that solve business problems and improve customers’ lives. Hear their amazing stories. Future-proof your contact center by improving the quality of your customer experience. Call centers are not for everyone but if you have skills for call centers hgs would be top pick for me stil after almost 5 years. You will get to work for global teams serving top clients around the world. HGS Call Center #Kingston is now Seeking Technical Agents and Team Leader. 32,636. 4 Culture and Values. The management of HGS was fine, they always went above and beyond Yet the client they worked for was ruthless, and would often demand good employees be removed from the contract for various reasons. Requirements. Box 20102, Charlottetown RPO, Sherwood, PE C1A 9E3. This is very nice company at Hinduja global solutions at my work place in the future. Still uncertain? Check out. Some positions also offer additional performance incentives. Easily apply. HGS combines technology-powered services in automation, analytics and digital transformation, with deep domain expertise focusing on back office processing, contact centers, traditional and digital customer care, and HRO solutions to deliver transformational impact to clients. February 18, 2022 Whitepaper |. 4 Professional growth. Title Location Req Number No. Here are a few pointers on how you can win in interviews with us, with exceptional answers. Show all locations. Hinduja Global Solutions interview details: 592 interview questions and 570 interview reviews posted anonymously by Hinduja Global Solutions. Home - Jamaica - Saint. 2052"HGS PULSE provides clients with a comprehensive view of their customer and their contact center operations. Call center KPIs are a set of metrics that measure key characteristics of a call center. $26K-$34K. We provide our clients and partners with multilingual multitask delivery optimized by skill-based routing and analytics from onshore and offshore locations for their Business to Business (B2B) and Business to Consumer (B2C) needs. Coachable. Phone: 206-443-2560. Highly engaged agents deliver superior CX that lead to higher customer loyalty. Jul 2023 - Present4 months. If you like being yelled at this is the perfect job for you. 0 out of 5 stars. P. * "Online chat support will be unavailable on all bank and government holidays. As a Customer Service and Sales Representative, you’ll have the ability to work in a collaborative and engaging environment with one goal, helping customers maximize the value of our products and services. A part of the multi-billion dollar conglomerate Hinduja Group, HGS is a global leader in business process management (BPM) and optimizing the customer experience lifecycle. 101 reviews from Hinduja Global Solutions employees about working as a Call Center Representative at Hinduja Global Solutions. Hinduja Global Solutions, Iloilo City, Philippines. 7th Flr Gma Network Center Quezon City, Philippines. These capabilities drive agent productivity and enhance customer experience. A part of the multi-billion dollar conglomerate Hinduja Group, HGS is a global leader in business process management (BPM) and optimizing the customer experience lifecycle. 5 Locations. TPH - TPH, or Transactions Per Hour, is a crucial call center KPI that analyzes an individual or team's transactions per hour. Three language capabilities: English, Spanish, and Portuguese. Connect with our experts >. Shift premiums available for weekend and evening work. I just started and this would be my 3rd week of training. HGS provides a full suite of business process management (BPM) services from traditional voice contact center services and transformational DigiCX services that are unifying customer engagement to. Question: What qualifies as excellent customer experience according to you? Empathy has a large impact on the delivery in the customer service industry. Still uncertain? Check out and compare more Call Center productsAll Locations. loved this job. Grow with HGS Canada and be part of a diverse and dynamic team. Today’s top 852 Call Center jobs in British Columbia, Canada. 832 likes · 2,424 were here. 7 HGS reviews. 4 Salary & Benefits. 24, 2020 /PRNewswire/ -- HGS Digital LLC, a subsidiary of Hinduja Global Solutions. Explore new job opportunities and resources at HGS Philippines. Hinduja Global Solutions Salaries trends. You can contact the company at (876) 906-7658. Have questions? Chat (8:30am-7:00pm EST Mon-Fri) or leave a message with us on or Facebook@HGSUSA. 2052Are you looking for a rewarding career in business process management and customer experience? Join HGS Canada, a global leader in the industry with a presence in seven countries and nine verticals. 19,329 likes · 52 talking about this · 36 were here. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job that’s right for you. Based on 204 salaries posted anonymously by HGS Call Center Representative employees in Cabuyao. Bu yazımızda güncel ve detaylı olarak HGS müşteri hizmetlerine ulaşmanız için sizlere gerekli HGS telefon numaraları ve diğer iletişim bilgilerini sunuyoruz. Managers are great, American express not so much. For the year ended March 31, 2022, HGS had revenues of Rs. Apply today. Compare Hinduja Global Solutions with. Capgemini. JNCBJMKX. 19th - 21st Floor HGS Zeta Tower, Bridgetowne West, E. You’ll give our standard assessment test, which will help us recommend the best possible fit for you to succeed at HGS. HGS operates on a global landscape with around 37000 employees in 61 worldwide locations delivering localized solutions. HGS has over 21,600 employees across 38 delivery centers in six countries, making a. Dan Fernandez, VP Customer Experience Transformation at HGS, details how travel and hospitality companies can implement a smart CX strategy that attracts crucial behind-the-scenes support. Engage Buy Bill Care Repair Retain. Success starts with those who quickly learn, apply and stick to our sales process. 2052 If you are unable or limited in your ability to use or access our careers website as a result of your disability, request a reasonable accommodation by: (1) sending an e-mail to ASKHR-HC@sagilityhealth. All customer care team members receive training. Not sure if Bitrix24, or HGS Agent X is the better choice for your needs? No problem! Check Capterra’s comparison, take a look at features, product details, pricing, and read verified user reviews. job with a minimum of 6 months of customer service experience BPO/Call Center preferred Strong verbal. Starting pay $14. Whereas call centers connect through direct calls for catering requests, endorsing new schemes, offering technical support, and more. 7. <img height="1" width="1" src="/> About. HGS Canada Corporate Headquarters. IVR, or Interactive Voice Response, is an automated telephony system, which is used to gather information about the nature of the call and direct the. (Preferably in a call center environment) Trained to handle multiple call types along with differing customer personalities; In these very uncertain times don’t miss this opportunity to secure meaningful full-time employment. . Job security/advancement. Based on 1 salaries posted anonymously by HGS Call Center Representative employees in Batangas, Batangas City. HGS Canada Corporate Headquarters. About. 19th - 21st Floor HGS Zeta Tower, Bridgetowne West, E. Success starts with those who quickly learn, apply and stick to our sales process. For the year ended March 31, 2022, HGS had revenues of Rs. Access to 50% of your earned income before pay day. 101 reviews from Hinduja Global Solutions employees about working as a Call Center Representative at Hinduja Global Solutions. 2052. Title Location Req Number No. If you answer a call and tell them that you don’t want them to call you anymore on Sunday and they continue to call you 3 or 4 times every Sunday, you are likely to succeed with a claim against. Avenue, corner Ortigas Ave, Quezon City, Metro Manila Phone: (02) 3434 5300 ext. Global Headquarters: GHS, Bommanahalli, Hosur Road, Bengaluru – 560068 Registered Office: Tower C (1st floor), Plot C-21, G Block, Bandra Kurla Complex, Bandra East, Mumbai – 400 051 Start a new career journey with HGS as a Customer Service Representative. HGS is committed to the safety and. Urgently hiring. 60% of employees would recommend working at HGS to a friend and 50% have a positive outlook for the business. Vindhya e-Infomedia is a call center outsourcing in Bangalore that has delivered complex projects and solutions to multinational companies in the microfinance, telecom, banking, insurance, and government sector. 24. 0 open jobs:. Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best. 00 an hour. HGS Philippines was envisioned in mid- 2003 after HGS acquired a pioneer in the Philippine contact center industry to make its first international foray. 1-1000+ users. HGS has over 21,600 employees across 38 delivery centers in six countries, making a difference to some of the world’s leading brands across verticals. The insights generated from HGS PULSE will help to improve the customer satisfaction and reduce the operational cost," said Yasim Kolathayil, Vice President of Data and Analytics, HGS Digital. Some positions also offer additional performance incentives. HGS Call Center . Karnataka PIN – 560068 Phone: 080-46431000AI in contact centers solves customer issues with its fast solutions and results that are made possible through predictive and analytical AI software. Compare. 1-866-640-5236 Latest Jobs. Today’s top 75 Call Center jobs in Jamaica. We deliver digital marketing and social care solutions that help our clients attract the attention of prospects, connect with customers, build their brands. Hi, thank you for your review. HGS may modify this Policy to reflect our current privacy practices. First call resolution using call speech analytics. Appearance. HGS Canada was honored with the Gold Stevie® Award for the “Customer Service Department of the Year” in the 12th Annual International Business Awards At the 2015 Contact Center World (CCW) Awards - Global Finals, HGS was recognized with: o Ranked 11th among Top 20 IT/BPO Employers : HGS India o Best Large Center: Gold – HGS. Cloud telephony works well for small and enterprise contact centers. 0. cities, 10. hgs iloilo philippines troubleshooting and repairs electrical equipment's& aircon units, schedule preventive maintenance of electrical equipment's &aircon units (vrf multi split system), monitor ups status, energy consumption, genset load testing and warm up, monitor and. 401K with company matching contributions. HGS is passionate about the development of our employees. Customer Service Specialist. Combining chatbots with a cognitive contact center helps agents to personalize each interaction. HGS Philippines, Quezon City, Philippines. When you join us, you will be a part of a supportive team, an atmosphere that encourages you to take on new challenges, and countless opportunities to realise your potential as we unite for a common goal—great customer service. The position requires you to answer inbound calls centered on updating, managing, and reporting policy information to the client or broker. HGS has an overall rating of 3. Type: Company - Private. Job Title. 8. Call Center Representative 14 salaries. It is responsible for ensuring that Hyper-V hosts in the fabric are known to the hoster or enterprise and running trusted software and for managing the keys used to start up. Call Us. 19,329 likes · 52 talking about this · 36 were here. All customer care team members receive training, coaching, and. HGS has 23,146 employees across 33 delivery centers in seven countries, making a difference to some of the world’s leading brands across verticals. We optimize your contact center processes, such as routing calls, drag-and-drop call flow designs, dialer configurations, etc. Box 20102, Charlottetown RPO, Sherwood, PE C1A 9E3. An HGS expert will contact you within one business day Global locations USA • UK • Canada • India • Philippines • Jamaica • Australia • ColombiaDas technische Callcenter von Hella Gutmann Solutions gehört heute zu den größten Support-Centern für Werkstätten überhaupt. Global leader in BPM and optimizing the CX lifecycle, HGS is helping make its clients more competitivBPM services include payroll, human resources (HR), accounting, and customer/call center relations. . Özel olarak HGS çağrı merkezi. Save This Job Show More. Learn more about these elements and HGS offerings: #contactcenter #customerservice #. quiries ,spreading up new information etc. The goal is to convert (close a sale) on 30-40% of your calls. You can also check your job application status here. Categories: Office administrative, office support and other business support activities, Management consultancy activities. HGS Health Check helps you understand how to maximize the benefits of your contact center through our proven. Sedgwick – The position available in this company is insurance claims filing. Learn eight proven tactics to take your contact center to the next level. At least 6 months Sales/Customer Service experience and At least 6 months BPO/Call Center experience. HGS - Hinduja Global Solutions. Austin, Texas Metropolitan Area. Global leader in BPM and optimizing the CX lifecycle, HGS is helping make its clients more competitiv HGS Jamaica | KingstonNexus Awards. 4. Learn why smart automation is key to the growth of your business and the happiness. This salary trends is based on salaries posted anonymously by HGS employees. Solutions that offer peace of mind in moments of crisis. Based on 40 salaries posted anonymously by HGS (Canada) Call Center Customer Service Supervisor employees in Canada. Should a call center representative leave a bad impression of the brand. Categories: Management consultancy activities, Office administrative, office support and other business support activities. HGS CALL CENTER. Correct call center staffing: A critical solution to travel’s post-pandemic CX crisis. 19th - 21st Floor HGS Zeta Tower, Bridgetowne West, E. 5 hours from the UK; HGS is 50 minutes from BAQ airport. 4933 Lincoln Avenue Lisle, IL 60532 Toll Free: 1-888-747-7911 Fax: 630-968-73838465 Gran Vista Drive, El Paso, TX 79907. Box 20102, Charlottetown RPO, Sherwood, PE C1A 9E3. 4. 10 open jobs for Call center representative in Victoria. Compare. HGS has earned recognition and awards from partners, industry peers, and clients. Best call centre in western Canada: Big Sky Call Centers Okay, we're a little biased with this one. Positions Date Posted Action; Senior Manager-Training: Kingston; REQ-004118: 1: 24 Nov 2023: View More Apply Now: Human Resource Business PartnerHGS makes its clients more competitive every day. 1-866-640-5236Head of Offshore Business, and Global Head of Operations Enabling Functions. We are committed to our mission to innovate, optimize, and grow our clients’ business with the perfect balance of technology and people. Call Center Representative : avis d'employés chez HGS concernant « Culture d'entreprise »URAC's Health Call Center Accreditation process required an in-depth evaluation of AxisPoint Health's GuidePoint nurse advice service line to verify it meets URAC's rigorous standards for clinical. Show all job titles. - Skill-Based Routing or SBR is a tool used in an organization to. Get started with your new career and apply now! Starting pay at $15. . Rodriguez, Jr. 4 Professional growth. 1 follower 1 connectionThe estimated total pay for a Call Center Representative is $35,173 per year in the El Paso, TX area, with an average salary of $32,613 per year. Get introduced to the contact center industry and learn from tips, guidance and success stories on how you can grow and chart a successful career for yourself. Call Center Representative 1. Know how customers feel in real-time with Customer sentiment. Under the agreement, HGS Healthcare (Sagility) retains all existing healthcare client contracts, employees, and assets associated with its highly successful payer, provider, labs, DME, and pharmaceutical solutions. $130B Fortune 100 financial services corporation. Success starts with those who quickly learn, apply and stick to our sales process. 4 Salary & Benefits. HGS is an Equal Opportunity Employer. A digital transformation has emerged as a critical strategy for brands across all industries. Our customer service centers are located offshore, near shore, onshore and throughout the. HGS Call Center #Kingston is now Seeking Technical Agents and Team Leader. October 11, 2023. jobs - Halifax jobs - Call Center Representative jobs in Halifax, NS Salary Search: Call Centre Operator salaries in Halifax, NS Customer Service RepresentativeAmusement Center; HGS - Hinduja Global Solutions Limited; HGS - Hinduja Global Solutions Limited. Contact us to know more the career path, call center jobs,. Headquarters. Ltd. Helping businesses choose better software since 1999Check Capterra to compare HGS Agent X and NICE CXone based on pricing, features, product details, and verified reviews. 102 reviews from Hinduja Global Solutions employees about working as a Call Center Representative at Hinduja Global Solutions. Coachable. Full-time. Salary/Benefits. Seamless Integration. Check Capterra to compare GoTo Connect and HGS Agent X based on pricing, features, product details, and verified reviews. HGS provides its clients with the perfect balance of technology and people to create transformative customer experiences. We are committed to our mission to innovate, optimize, and grow our clients’ business with the perfect balance of technology and people. Get introduced to the contact center industry and learn from tips, guidance and success stories on how you can grow and chart a successful career for yourself. com. Vancouver, British Columbia, Canada 2 weeks ago. Salary estimates based on salary survey data collected directly from employers. Future-proof your contact center by improving the quality of your customer experience. Performance based bonuses. (Preferably in a call center. O. HRG worldwide is a call center in Scotia square floor 13 in the same building ad drugstore was. Actively Hiring. hourly pay by city, experience, skill, employer and more. Mixed information giving during process. started my day at 9am. Explore new job opportunities & resources to help you learn new skills to. HGS is a global leader in customer experience management. 09:00 AM to 05:00 PM UK Time. Average hourly pay for HGS Call Center Representative: $14. Interested in growing your career – Tuition Reimbursement program (available after being part of the HGS team for one year) Opportunity for advancement – 90% of our management staff started their. Revenue. Only 3 people out of a class of 25 "certified". Get introduced to the contact center industry and learn from tips, guidance and success stories on how you can grow and chart a successful career for yourself. Our people are our biggest investment and they are the voice and heart of our business. The average call center agent gross salary in Kingston, Jamaica is $1,328,554 or an equivalent hourly rate of $639. Write a review. 0. Many of our contact center employees in Jamaica and around the world have successfully transitioned to remote operations. Question: What qualifies as excellent customer experience according to you? Empathy has a large impact on the delivery in the customer service industry. Apply to Retail Assistant Manager, Call Center Representative, Store Manager and more!Jamaican Centers Operating in Jamaica since 2012, HGS currently provides customer care, provider care, Internet banking support and other services on. Learn about Hinduja Global Solutions culture, salaries, benefits, work-life balance, management, job security, and more. 19th - 21st Floor HGS Zeta Tower, Bridgetowne West, E. . 4 Work-Life balance. IntellectX is a BPO company, that manages contact center services for companies across the globe to improve their operations and growth of their business. Global leader in BPM and optimizing the CX lifecycle, HGS is helping make its clients more competitivAre you an ex-employee of HGS? For any queries or further discussion, you can reach out to talk2us@teamhgs. Build your future and career with HGS Canada, a leading BPO company, through training & education, sound employment policies, and giving back to the communities. BCJobs. S. Must have networking and IT background. Average salary for HGS Call Center Representative in Rizal: PHP 19,000. 2-5 hour flight from major U. 11000 WESTMOOR CIRCLE, SUITE 125, WESTMINSTER, CO 80021-2724 USAWith an aggressive acquisition strategy in place, HGS acquired Customer Contact Center Inc. But am very understanding and im being patient for them to get ahold of me#contactcenterworld, @teamhgs, @Gartner_inc Chicago, IL, USA, Feb, 2021 -- Hinduja Global Solutions (HGS) (listed in BSE & NSE), a provider of solutions in business process management (BPM) and digital user experience solutions, announced that HGS has been positioned by Gartner as a Leader in the February 2021 Magic Quadrant for. At least 5 subjects including English A and Mathematics. We are committed to our mission to innovate, optimize, and grow our clients’ business with the perfect balance of technology and people. Saturday. hourly pay by city, experience, skill, employer and more. At least 6 months Sales/Customer Service experience and At least 6 months BPO/Call Center experience. Jobs where I live are fairly limited for IT without me having to move which I really can't afford at the moment. 4. The award-winning firm mainly caters to high growth enterprises in the US, Canada, UK, and Australia. 0 open jobs: $26K-$34K. 19th - 21st Floor HGS Zeta Tower, Bridgetowne West, E. com. 2. Ratings by category. Apply Now. 102 avis de salariés chez HGS sur les thème de la culture d'entreprise, des salaires, des avantages, de l'équilibre vie professionnelle/vie personnelle, de l'encadrement, de la sécurité de l'emploi, etc. More. Virtusa Polaris. 48,095 Reviews. The seamless transition of call center locations has delivered a strong brand experience across multiple contact channels, with innovation playing a significant role in expansion of these channels. Comprehensive health and dental plan after 90 days. No customer prospecting. Join to connect EASYACCESS INC /HGS CALL CENTER (RTC) TESDA Zamora St. The average HGS salary ranges from approximately $31,666 per year for a Customer Service Representative to $31,666 per year for a. Avenue, corner Ortigas Ave, Quezon City, Metro Manila Phone: (02) 3434 5300 ext. 1-866-640-5236Call Centre Representative (Current Employee) - Windsor, ON - 16 August 2022. HGS Canada Corporate Headquarters. 4 Work-Life balance. Box 20102 Charlottetown RPO Sherwood, PE C1A 9E3 1-866-640-5236 HGS Canada Corporate Headquarters. Location. Saskatchewan Bilingual (French & English) Customer Service Representatives. Information Technology Support Services. 5 No. Queue management: A queue is where customers wait to interact with a call center / contact. 52 in 2023.