From there, you can book a service engineer and have them come out to assist you with either repairing your faulty Virgin Media wall socket or installing a new one for you. To progress with your broadband switch from Virgin Media to Sky, go to Sky’s website to order your new Sky broadband service. Faster Virgin Media broadband. The installation didn't take very long and the engineer was very nice when he came to do it. After that you're free to discontinue the service by giving us 30 days prior notice. On the agreed activation date, plug your router into the master phone socket using the cables provided. . All it takes is a few clicks and a few minutes filling in details, and you're all set. Find information about Complete Wi-Fi, BT Halo and installation during Coronavirus. from the Street Cabinet to your house, then of course to wire your house up, where you would want everything. What does Virgin Media HomeWorks include? Your own IT team – on call 24/7 . Sky Broadband Superfast, Superfast 35 and Ultrafast will use Full Fibre if it’s available where you live. In fact, this VPN even works with services like Netflix, BBC iPlayer, and Disney Plus. The average time it takes to install Vodafone broadband is around three to four weeks. Kind regards. Everything you need is posted to you. The equation for calculating download time is: File Size in bytes / (Download Speed in bits / 8) = Time. How long does it take to install fibre broadband? Just half an hour or so, if QuickStart 's available at your address. This will give you a clearer idea of how long each. Even so, these new rights could give many renters the same access to the full range of broadband services already enjoyed by property owners. I have no issues with Virgin about the challenges of getting council approval to undergo construction work outside my property, but every time I call the pre-installation team, they have very. £5. Reply. Experiencing Virgin Media broadband issues? From broadband setup to slow internet problems, find everything you need to know with our broadband help & support page. It will handle the switching process for you. How long does a Virgin Media installation take? If your home has previously been connected to Virgin Media broadband, the whole signup to up-and-running process can be done in a few days. However, if your property has been connected to Virgin Media’s cable network at some point in the past three years, you could do a much quicker broadband setup with the Virgin Media self-install. Step 3 - Label the box – a letter came with the. They’ll call you within five working days to welcome you, check your order details and explain the next steps. Weestimate a maximum of 40 minutes for a Fibre installationand up to 1 hour 15 minutes for a Fibre, TV and phoneinstallation. You can use our internet security on as many devices as you want and pay nothing for the first 3 months of protection. Tell your technician about any known dead spots in your house. uk How long does the install take to complete? It usually takes between 30 minutes and 2 hours for an engineer to set up your Virgin Media services, this all depends on the services you’re having installed. I sense I'm stuck in some sort of automated workflow. From £ 38 a month. When it comes to set-up costs for Sky, these usually start around the £20 mark and can reach as high as £50, plus an. In some areas the Openreach phone lines are fed from poles, in others they are fed underground. How long does CollectPlus take to deliver? Your order will usually be delivered to your collection point within 3 working days. Internet Members can add Virgin Plus TV to an eligible unlimited Internet plan, starting from $35 /mo. 3. Step 2: Order your Sky Broadband service. TERM AND RENEWAL . You will likely receive a refund in your final bill for your old address and a little extra in your first bill at your new address – this is simply due to stopping and restarting your connection. If you have had a Cable service before. Perfect for streaming. Problems came back - engineer visited then pixelation on tv. It usually takes 1-2 weeks for new customers to get setup if you need an engineer to visit to install a Virgin fibre cable. Team Spirit contract is separate to your Virgin Media Broadband and/or TV contract and is billed separately. 4. Once you’ve picked your service, Sky will confirm your activation date. Plusnet's basic Fibre package, offering standard fibre optic broadband at average speeds of 66Mbps, costs £24. How long is my Contract for my Services? There is no set period unless you and Virgin Plus agree to a contract term of greater than one month (for example, 12 months) (a “Fixed Term”) for particular Services. This promotion means you won’t pay the usual setup fee of £35. So you won’t need to hop around. During this time, an engineer will come to visit your property. How long does internet installation take? In most cases, broadband installation takes between five and 14 days, although this depends on the type of connection and the provider you choose. When you switch, you’ll be provided with an adapter, which you can use to plug your phone into the Hub – that’s all there is to it. Leave it off for about 10 seconds. When you see the ‘Starting Up’ screen, you can pull the tab out of the remote. how long to successfully install broadband? The se. A new line should be installed before you move in, but it’s best to add a third week onto the traditional 14-day timeframe. You’ll find some simple step-by-step instructions telling you how to set up each of your services. There may also be a £9. Speed. At least 30Mbps download speeds in every room or £100 one-off credit. co. Plus, we won’t put up your prices mid-contract like other major providers. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. Using a how-to video and clear help guides to upgrade or install your new TV, home phone and broadband service yourself. For £12. At launch, Stream is available to both new and existing customers who take a Virgin Media broadband only or broadband and home phone package, offering a quick and easy entertainment add on that pairs perfectly with the company’s lightning-fast broadband – offering speeds up to 22x faster than the. Virgin Media O2 has gazumped Sky by getting its internet TV platform to market first. That’s why we offer award-winning Virgin Media Internet Security powered by F-Secure. 5/5. Scam calls. from the Street Cabinet to your house, then of course to wire your house up, where you would want everything. Choose one of our great value broadband packages. 1. The long and short of how long it takes to get your new internet service connected. Existing Intelligent WiFi Plus customers will be individually informed when they are moved to WiFi Max. Virgin Media is famous for its fast internet speeds. If you’re thinking of replacing your old free router, take a look at our guide to using your own router for broadband. Cash - Up to five working days (or 10 if you pay through your bank) Internet banking / Bank transfers - Up to five working days Cheque - Up to seven working daysThis promotion means you won’t pay the usual setup fee of £35. Or stream, control and manage. TalkTalk broadband requires a minimum of 14 days’ notice if you want to move your existing broadband deal to a new home. You’ll use the My Virgin Media app to manage your subscriptions, which will then appear on the Stream service. A great internet experience can move you. Legend 148 Views Message 2 of 6 Flag for a moderator. Does Sky Broadband use Virgin cable?. However, if your property has been connected to Virgin Media’s cable network at some point in the past three years, you could do a much quicker broadband. Make UNBELIEVABLE savings on Virgin Media Broadband . Here’s how to do it: On the back of your hub, turn the A/C power switch into the off position (with the “O” pressed in). After that you're free to discontinue the service by giving us 30 days prior notice. Let’s take a closer look at each one. Just a few easy steps to install Virgin Internet yourself. Check broadband speeds for your area. Last updated: 16 November, 2023 | Estimated Reading Time: 10 Minutes Can you install broadband yourself? In some cases, you will be able to install the. The issue predominantly, but not. . No setup fee is available on all bundles, broadband & phone, and broadband only packages. How long does it take to install fibre broadband? Just half an hour or so, if QuickStart 's available at your address. On us. How long does it take for the speed upgrade to happen? If you was already a 02 customer you would have to bolt using the 02 app and can take 14 days. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. Virgin Media confirmation usually comes after O2 and it can take up to 14 days for the Virgin Media speed boost to be active on your account. On the day of the installation, you’ll normally need to leave around 2-3 hours available for the setup. 12 23:53. There are also no upfront costs or setup costs. How to switch broadband. This includes TV, Broadband, Wi-Fi Boosters, Phone and Wall Sockets. If you have took out a new package and getting new eq for eg a new hub or stb once you receive the eq and install and activate that’s when the boost will happen. If it’s available where you live, you’ll see full fibre plans in your deals. . So, a 50 minute broadband, TV and phone. In advance of your broadband service switching over, Virgin Media will send you a new Virgin Media Hub through the post. 360 box. But if none of the flats have VM they may have to get VM to a point outside the flat from where they run the cable into the flat. No rubbish, no boxes, no furniture, no bikes and vehicles. If all wayleave permissions are granted, we would then begin planning, cabling, and construction before then installing. £8 a month add-on or at no extra cost for Ultimate Oomph, Gig1 and Volt customers. If intervention inside the home is required, our Internet technicians will provide equipment in boxes at the door and guide Members through the necessary steps over voice or video call directly from their service vehicle. Joining in. S. Discover how Virgin Media services are installed. Super easy install for our super-fast Internet. Charges for moving home with Sky. Push the white cable (from the old Hub) into the back of the new Hub. From £ 38 a month. Back a step. Find out how to do it yourself, or how to get one of our engineers to help. 168. If you want to know how fast your current broadband connection is, then take our quick broadband speed test. 99 per month at the time of writing. I'm guessing my prefered date may be altered. Step 2: Order your Sky Broadband service. Feel free to pause at other times, too! First, we need to get you activated. Use the search or browse our articles. Thanks. It’s much simpler to use the download time calculator above, especially when you get into the hundreds or thousands of megabytes. With a landline: 14 days. Also the bolt on sim o2 contract with Virgin Ultimate Volt bundle states it’s unlimited data , unlimited mins and text however it’s only saying 250gb per month on my o2 app, I’ve rung o2 and they confirmed what I said and made a note and advised to check on my first bill for any changes but I’ve already checked my first bill and it. Up to 3 WiFi Pods if needed. Virgin Media installation: self-install with Quickstart kit. Do I have to sign for the equipment? Yes, but if you’re not available, someone aged 18 or over can instead. They’ve come a long way in the last few years and, although they’re still not as fast as a wired connection, they let you go faster and connect more devices than ever before. 1. How long does it take to check my internet speed?. 5 mins. If you're on Universal Credit or receiving other financial benefits, you can find a much cheaper broadband deal with these. Broadband speed. On the website it says you must book a slot no more than 10 days away. How long does it take to switch broadband provider? Depends on your installation date. You don't need one of the. Then just connect your various devices to the dongle. Also available to existing M500 and Gig1 Fibre Broadband customers with no speed tier. If we can’t activate your broadband remotely, we’ll book an engineer to install your line. As predicted, my 'broadband' appointment date is just incrementing daily without anything seemingly happening. Is it taking a while to activate your network?looks like it will be a FTTP install going on your street instead of the more common coax install by Virgin. Your post is waiting for approval from FasterBroadband. The work itself will likely take less than a day to. Virgin Media Internet Security powered by F-secure Troubleshooting Get more from your kit Get more from your kit. Mbps average. WiFi hotspots. No setup fee. It usually takes from 30 minutes to 2 hours for an engineer to set up your services, depending on your home. The new Virgin TV 360 set-top box and Mini box. How long do Virgin Media take to answer a complaint?. 3. Once you've got your equipment home, you may need some help setting it all up. Super Fibre – average speed 63Mbps. How long does Virgin Media take to install? between 30 minutes and 2 hours. We’ll give you a switching date – normally within 2 weeks, unless you choose a later one. Virgin Media scores a seemingly low 2. Virgin Media Wall Socket Example 2. Take the telephone cable that came with the broadband package and plug it to the DSL port on the splitter. That’s including a 10 minute break while the Virgin Media WiFi Hub starts up. How long does it take to install fibre broadband? Just half an hour or so, if QuickStart 's available at your address. 60 a month for new customers when you take a mobile service, which could save you over £100 a year. It's not done from the power lines. How long will the QuickStart installation take me? WiFi Hub - 30 mins; Phone line - 5 mins; TV box - 15 mins You'll also receive your contract either by email or by post to check and sign. Here’s how to do it: On the back of your hub, turn the A/C power switch into the off position (with the “O” pressed in). £70 Gift Card. last week I noticed a few blokes with virgin media/working with virgin media high vis jackets. They may take photos during their visit. Step 2: Plug your DSL or cable modem into your router with an Ethernet cable. So it has taken a fair old time to get some infil work signed off (costs / planning / pre-construction work), looking at 6-7 months, and by the time the network is all setup and I can get the home install booked in (tee to home), looking at March / April, which takes us to upto around 8 months. This can take up to 24 hours, but usually happens a lot quicker. That says a service should be performed within a reasonable. Although in this instance it looks like you might be connected by 2. 99 for a new landline, but it’s free if you already have one. That’s why we use a different type of cable than the copper wire mostly used by Sky and BT. You give us the right to connect. Just a few easy steps to install Virgin Internet yourself. If you're switching from a non-cable provider (like Sky, BT or Plusnet) we'll work with your current provider to transfer your phone line. You might have to use microfilters to connect your landline phone as well as your broadband. Virgin Media Essential Broadband offers average download speeds of 15Mbps for £12. Recycle or return your kit. Troubleshooting, managing your account, billing and much more. The equation for calculating download time is: File Size in bytes / (Download Speed in bits / 8) = Time. ; If we’re coming to do any external work separately, that our engineer can get access to the outside of your property. Right now, you can get Virgin's 250Mb Broadband package for only £30 per month for 18 months. gaz31efc Gig1 • 4 yr. A QuickStart self-install kit can arrive in 4 days (standard) or up to 14 days if we need to close someone else’s Virgin Media account at the property. If it takes longer than the cooling off period for it to be installed you still have rights under the Consumer Rights Act (CRA). 5. Web Safe only works when you’re connected to your Virgin Broadband at home. If you take a bundle with both Virgin Media and. Getting ready Here are a few things. Fast. Available to Virgin Media residential broadband customers on M50 broadband or faster. Email. Installation Steps. The installation should take around an hour. I booked an engineer to come and install broadband at my flat. They will run the cable underground. On your installation day, your engineer will arrive in a. In this article, we’ll look at how home broadband services are set up in the UK and how long you can expect it to take to get your home broadband service installed. New contract can be arranged – look for your next broadband, TV and home phone deal by signing in My Virgin Media > My Account, or My Upgrades & Offers; or Your Account for your next Virgin Mobile Free to switch providers – 30 days’ notice is all you need to give should you wish to leave. If you're staying at the same address and changing product (for example, Broadband, Superfast Fibre or Fibre 100) it should be 1-2 weeks. Use your own TV remote to turn on your TV – pressing the Input, AV or Source button. Nov 14, 2021. Have a router location designated and clear of all clutter. The positive reviews for Virgin Media. Once you’ve got all the bits and bobs in the right place, you can call our activation centre to activate your services on 0800 953 9500. And lastly, if you leave Virgin Media’s broadband at any point – the Stream box will stop working, and you will need to return it. Our Ultra package is just £21. My first bill is higher than I was expecting? When your services are installed / activated you’re assigned a billing cycle in our system. TV box - 15 mins. Step 4. If you choose another Netflix plan, you’ll only have. how long does virgin media take to recycle phone numbers and is it possible to call in and ask for the number back, my details are still associated with this. Excludes Essential broadband customers. Available with M50 broadband or faster. Once your existing Netflix plan ends, you can add Netflix to your Virgin Media bill when you restart your plan – either on the Virgin TV box or in. On or about the 12 May 2010, you installed a cable leading to my next door neighbour’s property (). It’ll take a few weeks to sort out with admin, but only a few hours on the day the engineer visits. How to install Virgin Media broadband If your home is Virgin Media ready, you could. Monday to Friday, 8am -9pm, weekends and bank holidays, 9am - 7pm. Once you’ve picked your service, Sky will confirm your activation date. #2. Find the Broadband Best Offer for Your Home. You can control your Virgin TV 360 box from your device with the TV Go app. Please contact the Virgin Media Group Compliance Officer at 500 Brook Drive, Reading, RG2 6UU if you want to receive details of the relevant fraud prevention agencies. If you’re installing broadband, TV, and a phone line, the process. Discover how Virgin Media services are installed. Full Fibre 900: 900Mbps download, 110Mbps upload. Locate your fiber network terminal. Install your Boosters. Both your fibre cable and Wi-Fi. Virgin will usually get a plug and play self install kit out to you within around 3 days of ordering. Virgin TV. In laying this cable your contractors dug the cable into my driveway and flower bed causing damage to both, including the concrete driveway itself and also several well established plants. • Install future proof-technology, investing now for the next 50 years! • Huge capacity to allow all devices in a home to connect seamlessly and without compromise • Enabling consumers to have access to more fibre-broadband providers • Providing a new level of service with high-speed connectivity for download andSetting up your Vodafone broadband is easy and can be done in just a few simple steps. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. 2. We would like to show you a description here but the site won’t allow us. So, a 50 minute broadband, TV and phone. . Installation can take up to four hours – our engineers will test your service to make sure you’re connected. 50 per month. You’ll have to pay the fees first and will then need to send a copy of your final Virgin Media bill along with your proof of payment to Sky in order to claim your £100 credit. Turn your TV on and get connected. At Virgin Media, we want all of our customers to be able to surf the net without worrying about nasty viruses and malware. Installs the ONT (Optical Network Terminal) Make sure a grounded outlet is accessible. 3. You'll see this icon when we think it'd be helpful for you to pause the video. That’s including a 10 minute break while the Virgin Media WiFi Hub starts up. Fastest average delivery: 4 days – not Sundays or UK Public Holidays. Stream from Virgin Media. Re: Changing from virgin fibre to bt fibre. Step 1 - Empty the new equipment out the box – when you receive the QuickStart kit. Locate your fiber network terminal. Ask the BT Community. Further exclusions & legal stuff apply. The time for Wi-Fi installation varies based on the provider, with self-installation generally taking under 30 minutes and professional installation ranging from 1 to 6 hours. Stream from Virgin Media. If you're staying at the same address and changing product (for example, Broadband, Superfast Fibre or Fibre 100) it should be 1-2 weeks. ”. Online chat: You should see the option to start a chat on Virgin Media's website. (Sky and Virgin are both terrible). Have had broadband issues on and off since Nov 22 Engineer visited - looked as if things had been remedied. Virgin Media O2 has gazumped Sky by getting its internet TV platform to market first. 01/09/14 - 13:14 #2. Step 3: If possible, place your router or gateway in a centrally located part of your home so the Wi-Fi signal can travel better. When you see the ‘Starting Up’ screen, you can pull the tab out of the remote. 360 Mini box. The quickest way to do this is to call TalkTalk on 0345 1720 088 . The cost of a new landline is around £140, while the cost of reactivating an old line is £. Here’s how: For iOS, tap the Connect to TV icon at the top right hand side of the screen. Yes! When you join Netflix, you’ll get to choose your Netflix plan. 1. 1. Apps and extras. TV. This timescale may be slightly longer if you need a new line installed. Aforementioned beauty of using a QuickStart self-install kit for nope extra cost will so it’s fast, easy and can save you building a £30 installation appointment. Runs wires from ONT to the router. They may take photos during their visit. What you get in your QuickStart pack depends on what Virgin Media services you ordered. Ultrafast. No setup fee is available on all bundles, broadband & phone, and broadband only packages. Virgin Media broadband customers, as well as those on other non-copper networks, will be able to switch more easily from April 2023 using new 'one touch switching' rules that will be brought in by telecoms regulator Ofcom. You’ll need to return your Virgin Media Hub if asked. After we’ve installed your service, your Order Manager will be in touch again to make sure everything is working. Plug the other end of that telephone cable and connect it to the back of the modem/router provided. ago. TalkTalk has a one-off charge of £60 for transferring home broadband to a new address. We’ll install an Optical Network Terminal in your home if you don’t have one and order a Sky Broadband package that uses full fibre. Save over £100 a year on top-rated broadband. *If you’re with Virgin Media, the best thing to do is talk to us and Virgin to try and line up the switch in service. Next, wait for the SIM to connect to the Virgin Mobile network. Activation: The engineer first needs to turn on the cable that runs from the street cabinet to your property. You can use our internet security on as many devices as you want and pay nothing for the first 3 months of protection. Your My Virgin Media account gives you the access you need to manage your products, pay your bills and get support, making things so much simpler!At Virgin Media, we want all of our customers to be able to surf the net without worrying about nasty viruses and malware. As fibre optic technology evolves, you'll already have everything that you need in your property to get the benefits - upgrade or downgrade your speed without ever needing an engineer to visit your home. Enter your details including your Account number, Name, Email Address, Mobile Number, and Delivery Address. What Virgin Media broadband speeds can I get? All Virgin Media's broadband packages are fibre optic - handy if you've a need for speed. For areas limited to FTTC broadband, you have a choice between the Openreach and Virgin Media networks. Even so, these new rights could give many renters the same access to the full range of broadband services already enjoyed by property owners. This promotion means you won’t pay the usual setup fee of £35. Does it really take 2-3 weeks to get connected or are those just reference dates? Update: so I ended up choosing KPN. PICK UP; CONTACT; Virgin broadband how long to install. 3. How long does CollectPlus take to deliver? Your order will usually be delivered to your collection point within 3 working days. How long will the QuickStart installation take me? WiFi Hub - 30 mins. Big news. Main menu. How long does Virgin Media take to install? between 30 minutes and 2 hours. Connect the Virgin TV 360 HDD box or MRV 360 box to a co-axial TV outlet and connect the HDMI cable to the TV. If you have a gateway, move on to Step 3. 4. If you have had a Cable service before. Our team of specialists will contact you to confirm what additional work is needed and how long this will take, usually within four weeks from the date your order was placed. Virgin Media told us it had to wait for a permit, which delayed completion of the required works, but it should have communicated this to you. haven't seen them look at the. Have you rebooted your router. Good to know All our monthly broadband membership prices include line rental. Once you've chosen a service provider, they'll need access to your apartment to install your broadband service. For more information, select the type of broadband service you're planning to switch to on Sky: Essential Plus Broadband. For modems, continue to Step 2. As such it can offer you a broadband connection without the required. 7 minutes 9 seconds (100 Mbps) 1 minute 25 seconds (500Mbps) 47 seconds (900Mbps) 1 hour, 19 minutes 32 seconds (9Mbps) We are rolling our full fibre broadband out across the UK as fast as we can. It doesn’t need to take long to install a new phone line on your property. If you can get it, you should see the faster packages when you do a broadband comparison. Fab Fibre – average speed 36Mbps. From all I have seen on t'interweb the second box requires a cable connection for the TV side of things but you can use WiFi or Powerline adapters in place of an ethernet cable to connect the box to the Virgin hub for the broadbandy bits. I guess my apparment was already connected to the network. It doesn’t need to take long to install a new phone line on your property. ago. Virgin Fibre Areas only. For years, it has offered ultrafast broadband to more properties than any other provider in the UK. Connect your phone to one of the ports on the ADSL splitter labeled “Tel. Like a choose-your-own-adventure, but for awesome Internet. Although we do our best to provide families with excellent parental controls, technology cannot provide 100%. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. The UK’s most popular channels, Catch Up services and built-in apps, in one place. A number of Virgin Media’s UK broadband ISP customers have been left frustrated after they were promised the provider’s latest Hub 5 router (Sagemcom F3896LG-VMB) with their package, but instead ended up being sent an inferior Hub 4 (Arris TG3492LG-VMB) and with no clear promise to rectify the issue at a later date. Technically if there has already been virgin installed at the property they can install it at the same place and make you pay £99 for a relocation. I have created a networking and hifi equipment hub underneath my stairs, which is obviously where my existing router and all hifi equipment is located with cabling then connected through the wall and under the floor to TV and speakers in my. When it arrives, you’ll have 10 days from the delivery date to pick it up. This means that you’ll get more speed than you could with DOCSIS. By: Neil Cumins. This includes TV, Broadband, Wi-Fi Boosters, Phone and Wall Sockets. You will likely receive a refund in your final bill for your old address and a little extra in your first bill at your new address – this is simply due to stopping and restarting your connection. Step 4. I'm guessing my prefered date may be altered. Having a landline phone will likely require a connection charge of £20. Both your fibre cable and Wi-Fi router will be plugged into this. and Virgin stall have no idea when they might be able to connect. Wikipedia, so there’s no need for a phone line when installing our broadband. Keep in mind Even if you have a phone socket in your home, you might still need an engineer visit to get your line up and running. You’ll use the My Virgin Media app to manage your subscriptions, which will then appear on the Stream service. However, some people may experience delays due to factors such as location or availability. (18 month contract applies) 54. Available to Virgin Media residential broadband customers on M50 broadband or faster. Once you’ve placed your order. So you've settled to join Virgin Media and thee want until know to ins and outs of the installation process. No phone line. If you have a white modem follow these instructions . On your installation day, your engineer will arrive in a. However, I do agree with returning equipment. No need to contact your current provider – we’ll do that for you (unless you’re with Virgin Media*). Phone line - 5 mins. You can purchase a mobile internet dongle from a number of UK networks. If you had an Ethernet cable and/or a phone cable previously connected, plug those in too. Once you've got your equipment home, you may need some help setting it all up. It doesnt have to go where the hole is tho. No setup fee is available on all bundles, broadband & phone, and broadband only packages. Hi @col1305 . You may not have access to BT’s full fibre broadband packages in your area. Post: You can send a letter to Virgin Media, Sunderland, SR43 4AA. per month and watch the hottest live and on-demand content, anytime and anywhere. No, don't cancel the BT account. Superfast Broadband. Maggy. Broadband. There's also a technology known as G.