Hubspot manually enroll in workflow. . Hubspot manually enroll in workflow

 
Hubspot manually enroll in workflow  This one is similar to the suppression list, except that goal lists serve a different purpose

I activated a workflow without selecting the existing deals and now need to enroll the previously existing deals in the workflow. Manually enroll yourself. There is a lot of manual work involved in having to assess these contacts and. . In the right pane, set an unenrollment trigger. I'm hoping we can get the actual workflows up and running!. Contact support. Your best option is usually to build a contact-based list that contains contacts which were enrolled in the workflow but not successfully sent the email. We’ll cover: - How to use workflows in HubSpot- How to use Sequences i. Since recently, sequence enrollment can be automated via workflow: This is what a workflow would look like: Under Last sequence enrolled, the ID of a sequence needs to be put in, not the name, unintuitively. The record doesn't meet the workflow's enrollment triggers. Subscribe. Cookies help to provide a more personalized experience and relevant advertising for you, and web analytics for us. Hundreds of deals are enrolling at the same time which is making the search API hit its limit of 4 requests per second. I'm trying to set up a workflow to do the following: When receiving an event from our custom app, fire an email. Setting unenrollment, exclusion or goal criteria are effectively all doing the same thing. It'll also help you report on data across company and contact objects. I'll also be asking clarifying questions along the way. Cookies help to provide a more personalized experience and relevant advertising for you, and web analytics for us. Use HubSpot's workflows to automate business processes and be more efficient. Cookies help to provide a more personalized experience and relevant advertising for you, and web analytics for us. Trigger a Recipe based on events (such as a customer filling out a form). Or, learn how to create a new workflow. –Ralph. HubSpot workflows aid in: minimizing errors when a large number of emails are sent manually, following up on leads easily, managing marketing initiatives effectively, enrolling leads and nurturing both old and new prospects, setting your end goals, tasks/things you plan to achieve like a conference or a. Eventually, I managed to manually enroll my personal email into the workflow, but even though my personal contact was mentioned in the history section, it did not receive the email itself. If you are enrolling a contact into a sequence, select the Sequence you want to enroll them in,. Can you send me your App ID, and the HubID of the account you're doing your automation through workflows in? If you just need to re-enroll you contacts into the workflow each time a timeline event is created in HubSpot, you should simply be able to. These. Please make it possible, it could be as easy as having us clear the 'enrolled in sequence' property and then set it to 'No' while setting up the workflow, and an option like above for a bulk unenroll option will. Within a CRM, workflows are automated actions within the system that can move the sales process forward. Un-enroll from HubSpot Workflow. Now I need to fill in some of the properties manually. In the workflow editor, click Set enrollment triggers. Cookies help to provide a more personalized experience and relevant advertising for you, and web analytics for us. Source: HubSpot. 1) Enrollment trigger: Manual, enable re-enrollment. Make sure that you have re-enrollment enabled. I tweaked it slightly to "Number of associated deals has been updated in the last 1 day" and it picked up all the pending company records and enrolled them. Choose Contact-based as the workflow type and select the appropriate workflow type for your needs, then select Next. This allows you to take the appropriate actions to test out the different branches. You would have to find. The user must complete one form. To learn more, and. )What is a HubSpot workflow audit, and how can it help your business? In this blog, learn a few steps to review workflows and reduce errors. We use cookies to make HubSpot's community a better place. Because the confirmation email was triggered. ) If you can share screenshots of what you're seeing. Contacts can also be entered manually with a list. Trigger a sequence to enroll or unenroll automatically (Sales & Service Professional) Currently 'In development', this will provide the ability to automatically trigger a sequence, or set criteria for unenrollment on an indvidual sequence. Then create a second workflow where the trigger is the change in a specified contact/deal value (i. Discussions. Existing contacts ACTIVE in Contact Workflows will keep their place. In the workflow editor, click Set up triggers. OneSignal Integration. Workflows, on the other hand, are designed for. Cookies help to provide a more personalized experience and relevant advertising for you, and web analytics for us. I have removed them from the list automatically created for people who submit the form but they are still showing in the email automation workflow. When using the contents of an auto-populated field, like IP Country, in a workflow, I always include and additional 'is known' check, as I too have been burned by empty fields just after contacts have been created. See the screenshot of a contact-based workflow below: You could enroll contacts into this list based on their list membership. this is automatically set by HubSpot for each contact). HubSpot does not have any feature that lets you re-enroll "unsuccessful" contacts. As of Monday 10th May many of my users have not been able to see or use the manual workflow enroll button as they did previously. Set event enrollment triggers. I'd like to execute a sequence we've. Ex: Form submission, contact property update, deal creation. Once the workflow gets triggered, an enrollment is created and the workflows engine begins to execute the actions in the workflow. If you want contacts to re-enroll if the leave and re-enter the list, click into the tab re-enrollment. not sure there , do you happen to. Out of the box, without custom development, workflows do not have any cap / throttling features. As long as you do not enable re-enrollment on that company lifecycle stage property, and when activating the workflow do not enroll companies that already meet the criteria, then the workflow will only trigger once, the first time a company becomes a customer and only email the contacts associated at that time. The selected user/sender must have a paid Enterprise Sales or Service Hub seat. One trick I use - for temporary Workflows (e. Resource HubSpot Knowledge Base What is a workflow goal and why By default, once you've chosen to allow contacts to be reenrolled, contacts are automatically eligible to be reenrolled manually. In beta for Sales Hub Enterprise and Service Hub Enterprise are 2 new actons in Workflows. . Select the Allow contacts who meet the enrollment triggers to re-enroll when any one of the following occurs checkbox. Standard workflows are triggered when a contact in your CRM meets the starting condition (s) of the workflow. We use cookies to make HubSpot's community a better place. Hello, I am wondering if you can set up a workflow to automatically add users to a list. e. 2. I am trying to create a simple workflow to test sending an email to a specific user after they've completed a form. Remove from all other workflows optionin Unenrollment and suppression. In this article, we'll walk you through four of our favorite parts of the Workflows tool you might have missed. To unenroll contacts from a sequence with a workflow: In your HubSpot account, navigate to Automation > Workflows. I like to copy a property like "Inbound or Outbound" from the Company or Contact property to the Deal property. ) The custom code action could delay further actions if a defined contact. We use cookies to make HubSpot's community a better place. We use cookies to make HubSpot's community a better place. Select a filter type for your Enrollment Trigger from the right pane. Create and manage workflows. After creating your workflow and setting enrollment triggers, choose actions to add to your workflow . I know "is known" is supposed to include ". Depending on the time, the actions in that workflow will be on hold or execute. In cases like these, utilize the “enroll” button on the top right of your workflow to manually enroll a specific contact. Unlike sequence, workflow doesn’t let you unenroll contacts automatically. My solution was to add a property to HubSpot and then add it to the Workflow Enrollment Criteria. When I manually enroll contacts, it works as intended. @Saravanan90 workflows cannot be enabled in a test (or trial) portal, but you can still manually enroll a contact using the test workflow feature. I have created a developer account for doing an integration with HubSpot, and when I tried to activate a workflow, it said that it can’t be activated in trial Please let me know for other options to activate a workflow. Solution: allow the ability to manually override the workflow contact merge setting. Napsauta valintaikkunassa pudotusvalikkoa ja valitse työnkulku. 0 Upvotes. Set enrollment criteria. Visual Editing. I have not used that + feature yet, but I may try it soon. (The exact list criteria depend on your workflow actions. Cookies help to provide a more personalized experience and relevant advertising for you, and web analytics for us. Custom Object List manual workflow enrollment You can manually enroll lists of Contacts into a live workflow but this is not possible for Custom Objects. We use cookies to make HubSpot's community a better place. In contact-based workflows, you can. How to create a simple hubspot workflow. You can add automated emails, or create email, call or general task reminders. In cases like these, utilize the “enroll” button on the top right of your workflow to manually enroll a specific contact. From the workflow editor, you can check which actions require changes or have encountered errors. Email 1 - "Hey we want to get some feedback on x" Contact Response - "I'm not the right person to ask" Unless I personally un-enroll the user, they will get the second and third email. e. To get started creating a workflow: In your HubSpot account, navigate to Automation > Workflows . Do you know what happens to contacts that are currently enrolled in the workflow if I turn the workflow off? Will. Allow workflow re-enrollment for deal properties. The enrolment means the contact gets enrolled and runs through the whole workflow. If I have to manage recipients and template data I'm 90% to just sending it out from our own email infrastructure. Hi all, I put together a workflow for a webinar my agency is putting together, but when the initial email went out, only 203 of the 800 contacts enrolled in the workflow recieved the email and only 203 were sent. A contact from my database registered for an. By default, records are only enrolled in workflows the first time they meet the workflow enrollment triggers or are enrolled manually. You can also take action on associated records. Workflow ID: 3732306 The enrollment criterion is set up - it's supposed to enroll whenever the custom. A HubSpot workflow is a tool inside of HubSpot that allows you to automate parts of your marketing, sales, and customer service efforts. This workflow will clear the close date property as soon as you click "Create deal" at the bottom of the creation form, or as soon as another process creates a deal. Click the nameof a workflow. So far so good. To learn more, and to see a full list of cookies we use, check out ourRight now I have a workflow that can find those enrolled in a sequence and create a task, but I still have to manually unenroll them. In beta for Sales Hub Enterprise and Service Hub Enterprise are 2 new actons in Workflows. Records can only be enrolled in a workflow that is turned on. Source: HubSpot. 1. Cookies help to provide a more personalized experience and relevant advertising for you, and web analytics for us. Cookies help to provide a more personalized experience and relevant advertising for you, and web analytics for us. To learn more, and to see a full list of cookies we use, check out ourGot it @lasseschou, thanks for the clarification. That way, your original enrollment critera remain intact AND enrollment effectively stops. Enroll from a contact record In your HubSpot account, navigate to Contacts > Contacts. Just using the endpoint to enroll allows my contacts to be re-enrolled to the workflow via the API endlessly. Once that property is manually set to the right value, the workflow. ; Academy Certification Courses A collection of lessons and practical exercises leading to an industry-recognized certification in HubSpot’s tools or strategy. trigger is " job title is known". In the top right of the sequence page, click Enroll contacts. If I enroll them, they will have to go through the delay, alt. I had set up the workflow to run within certain hours. Please correct. I've switched to the classic trigger type, selected my form as re-enrolment condition and everything is wo. Cookies help to provide a more personalized experience and relevant advertising for you, and web analytics for us. Contacts who are manually enrolled in workflows do not have to meet the starting conditions to be enrolled. Workflows API Overview. Manually enrolled records will execute the workflow immediately. EG: I have a flow where there's a delay, and I want to enroll a member manually. Set your action to send the email to the contact. Click over to the Performance section, and you’ll see the following screen: The top section summarizes overall performance of the workflow, with the number of contacts ever enrolled, the number of active contacts, along with the conversion rate. An 'Enroll in sequence' action and an `Unenroll from sequence` action. I'd also like a bit more control on the workflow of sending of a registration mail; I'm uncomfortable with the idea that publishing a page kicks off an automatic "transaction mail" asking people to register. We use cookies to make HubSpot's community a better place. Thanks a bunch for the advice!!! RebeckaHi Thanks for reaching out. In the right panel, select the checkbox next to the name of the contact you want to enroll. Manually Enroll Deal into Ticket Building a credit control function against live deals to commuincate with clients over missed payments. Click the pencil icon edit to give your workflow a name, then click Create workflow. The lead status contact property is blank as default, so use this simple workflow to update. Then, whoever is currently in the workflow will finish, but no contacts will. Hi , Can you please share a screenshot of your workflow? If you can't, are there delays, how long does it take for a contact to go through the workflow from start to finish? Have you maybe set working hours in the workflow settings? Generally, a contact cannot be re-enrolled while they're still. Step 1: Establish your workflow enrollment triggers and map out your desired steps. When a contact meets the set goal, they’re automatically unenrolled from the workflow. Criteria options might include: contact property, company property, deal property, list membership, form submission, email, page view, custom event, workflow status, and call-to-action. We use cookies to make HubSpot's community a better place. This allows you to take the appropriate actions to test out the different branches. If they meet the goal prior to the workflow enrollment attempt, they will be ineligible for the workflow. On the workflow details page, click the Action logs tab or the Enrollment history tab. 1. Cookies help to provide a more personalized experience and relevant advertising for you, and web analytics for us. Delete all enrollment criteria. There may be other workflows that run off of deal creation, or a sales rep may manually update the close date a bit after creating the deal, that overrules this step. Choose your email type to start a new thread or reply to a previous email. This workflow should be able to trigger another workflow and based on the result and passed request object select required email template, substitute values and send an email. Empezar desde cero. We use cookies to make HubSpot's community a better place. To learn more,. Let's start with a hot-off-the-press addition to your Workflows tool: The visual editor. To learn more, and to see a full list of cookies we use, check out our Cookie Policy (baked goods not included). e. . The Workflows engine at HubSpot has to handle traffic from millions of workflows every day. In the workflow editor, click the + plus icon to add an action. Go to Workflows. Huge traffic spikes and slow response times from our dependencies are a fact of life. Best regards!Hi Connor, What happens if I have a workflow with this enrollment trigger: "Credit refill occurred less than 2 days ago", and I add the We use cookies to make HubSpot's community a better place. Click the name of the workflow to remove the object from. In this video, we explain the differences between a Workflow and Sequence in HubSpot. This blog post is part of our How to Use HubSpot series focused on helping our readers get the most out of their HubSpot portal with tips and tricks on best practices within HubSpot. In the right panel, select a filter type for your enrollment trigger and set up your enrollment criteria. To learn more, and to see a full list of cookies we use, check out our Cookie Policy (baked goods not included). Then make the last step in the Workflow to unset th. Create a workflow that enrolls them in the sequence (i. Use sequences properties and activity as Contact filters in List and Workflows. Obviously, there are a lot of ways this could go wrong. You can’t use the HubSpot sales tool functionality within Workflows, but you can send sales-looking emails automatically to leads without manually enrolling them. 1. Add actions for your contacts, companies, deals, quotes, and tickets. Click the Settings and notifications tab. You should be able to complete this with just one workflow. It would go like this: If a contact has at least one active policy, don't enroll; If a contact switches to zero active policies (custom contact property) and now has 1+ inactive policies (custom contact property), enroll in win-back workflowI'm trying to create a workflow that assigns a "HubSpot team" (an out of the box property) to a contact based on the specific form that was filled out and the page on which that form is published. Get a HubSpot CRM account Get a HubSpot developer account Community. Correct me if I'm wrong. While I have yet come across similar use cases, We use cookies to make HubSpot's community a better place. We use cookies to make HubSpot's community a better place. 2. You could set up a new workflow to re-engage them or manually put them back into the workflow, but there’s a better solution—using re-enrollment triggers. Inbound marketing can be tricky, especially when you're not using any software to help you. From a workflow's Settings tab, you can manage when actions should execute, set unenrollment triggers, add associated campaigns, allow Salesforce enrollment, and configure workflow related notifications. Even when I manually try to enroll my work contact, it will not work. Here's an example of such a workflow: Enroll all companies where Name is known, copy company Name into contact property Company name field of all associated contacts. The Workflows API allows for full CRUD access to workflows in your portal. Remember that the users must have their email inbox connected to HubSpot with sales pro+ paid seat and have access to the sequence in question so it can be sent as them. With today's change, you can now create re-enrollment criteria for all workflow types. Here's an example of such a workflow: Enroll all companies where Name is known, copy company Name into contact property Company name field of all associated contacts. Note: This should only be set to true if segmentCriteria is empty. . To learn more, and to see a full list of cookies we use, check out ourNice work Channing, There's a few gotchas with Workflows so patience, and lots of testing, is often required. Workflow Enrollment: Manual and Automatic. I'd like to be able to use a hubspot workflow to enroll (and trigger) a contact into a sequence in the CRM. I've built the workflow in HubSpot. English English Español Português FrançaisThanks Karsten, your screenshot pointed me in the right direction. 4. To enroll contacts from a list, you would choose this option: If you choose an active list, contacts that enter the list after the workflow is turned on will also enter the workflow. HubSpot support is available via chat, email, or phone for Marketing Professional accounts and above. In your HubSpot account, navigate to Automation > Workflows. Enrols contact list manually only in bulk or individually. If I enroll them manually then the workflow runs and I get a Slack notification and all the other actions. If I have to manage recipients and template data I'm 90% to just sending it out from our own email infrastructure. Don't want to run trigger off page views or time last seen as they may visit multiple pages in one web session. Unfortunately not, no. ; Hover over the workflow, then. This is the main reason why there are various webmail services can you check for complete information here. In the right panel, select a filter type for your enrollment trigger and set up your enrollment criteria. Cookies help to provide a more personalized experience and relevant advertising for you, and web analytics for us. It should be possible to manually send an email if it is saved for an automation or a simple workflow. To edit an existing workflow, hover over the workflow, then click Edit. Do you have a ticket number I can refer to for a support case? happy to be your main POC hereThis includes if the contact opted out, or they were unsubscribed by a HubSpot user or workflow. Note: This should only be set to true if segmentCriteria is empty. This workflow brings consistency to your data, regardless of whether you prefer organizing by companies and accounts or by individual contacts. The following workflows would be deal -based. Servers cost. 1. Creating a step that points to the workflow where I wanted to enroll the contact. However my contacts ar. I see no good example of why this would be a good idea. . Event triggers can't work retrospectively, you can however simply use the traditional trigger of filter > marketing emails > clicked link or CTA click depending on if you used CTAs or buttons in the email, which. Lead Generating Websites That Drive Results. We use cookies to make HubSpot's community a better place. This one might seem obvious, but we’ve all been. Hi all, i've a question with workflow enrollement. clickEnroll from a. We use cookies to make HubSpot's community a better place. The workflow is not turned on. They all had read access to workflows but COULD still manually enroll contacts in workflows. Several collegues followed the same walkthrough and did confirm. The easiest way to do that, in my opinion, would be creating a first list of contacts who have been sent the email and a second static list of contacts who have been enrolled in t. You can then enrol these in a new workflow, but I don't think you will be able to re-enrol them in your original workflow with out sending them emails or having them complete the actions that have already passed once. Hi @Isaac_Takushi, I hadn't tried it this way around and it works out even better. Instead of using mul. Cookies help to provide a more personalized experience and relevant advertising for you, and web analytics for us. There it can be accomplished with a contact-based workflow. To further refine your trigger, click Add refinement filters. I'd like to be able to publish a. Manually enroll contacts into a workflow and have them bypass any steps. You can use the contact property Date of last meeting booked in meetings tool for this. then I changed to anytime. Napsauta oikeassa paneelissa, Työnkulun jäsenyydet-osiossa, Hallitse. If you want contacts to re-enroll if the leave and re-enter the list, click into the tab re-enrollment (see screenshot above) and click the checkbox for the list. I know I could manually enroll contacts by creating a list, but my enrollment criteria is very complicated, and I have several workflows that need to be adjusted – this would be a tedious workaround. You can create enrollment triggers off of marketing email clicks inside of a HubSpot workflow like so: 1. Allow nodes to merge. This means that contacts can only be enrolled manually, i. You can also enroll individual contacts into workflows from the contacts panel. In the workflow editor, click Set enrollment triggers. We use workflows extensively for the sales team as a way for them to add data. Granted we did have 117 people on the email lis. To learn more, and to see a full list of cookies we use, check out ourWhen I manually placed my contacts in the List that triggers enrollment, the notification tells me "Your contact wasn't We use cookies to make HubSpot's community a better place. Manually relaunch a workflow. I created a custom property since we have different NPS for different products. General In the General tab, you can manage the days of the week and times that actions can execute for all workflow types. Use workflows to automate your marketing, sales, and services processes in HubSpot. Step 1: Establish your workflow enrollment triggers and map out your desired steps. Click on Create. Manually enroll yourself. they are already. Hi Rick, I import lists on a daily basis that go through a workflow to send emails. I have re-enrollment switched on: I have tens of submissions; They don't get enrolled the second time when they fill a form. Capture form submission date in contact. Knowledge base articles , covering everything from setting. Otherwise, register and sign in. In the top left of the workflow editor, click Details. To be able to clone a branch and use it on a separate branch, especially I'm using the same parameters/conditions, it can save so much time by allowing copying and pasting, instead of building the branch from the start of adding time delay and adding conditions and actions afterwards. (Add enrollment triggers > List membership > select list) Action 1: Specify a date the workflow is centered on. Is it possible when creating a workflow through the api, to enable it and enroll existing contacts in the list at the same time. - When that field is changed to Yes, a new ticket is created in a relevant pipeline stage. Oct 22, 2021 3:56 PM. 2. The goal attainment rate stays at 0%. The ability to automate HubSpot sequence enrollment started gaining traction in 2017 with the following post on the HubSpot Community forum. Contacts already met the workflow goal. On the other hand, in sequences, you can enroll a contact manually only, either individually or in bulk. My solution was to add a property to HubSpot and then add it to the Workflow Enrollment Criteria. Hope this helps. This video shows you how to manually unenroll a contact from a sequence in HubSpot. With workflows, HubSpot can automatically copy the value of one property to another — which can be really helpful since HubSpot doesn't automatically sync properties between associated records. ('is known' is equivalent to 'has changed' in HubSpot workflows. We use cookies to make HubSpot's community a better place. then I changed to anytime. Configuring in the workflow settings "Unenrollment and suppression" --> Remove from a. Alternatively, follow these steps for the automatic setup: Go to the workflow editor and select “Set up triggers”. If you want to make bulk updates to existing records, it is best to make those changes using the. You can set triggers and contacts will be enrolled in the workflow once they meet those triggers. Choose the Lambda function you created in step 2. In the right panel, click the Re-enrollment tab. Something else worth nothing may be there was a previous version of this same workflow that was ope. Hi @RebeccaShultz, Out of the box this is currently not possible. There is no way to turn this off. (The exact list criteria depend on your workflow actions. save your action and have it nest your existing workflow under the Not Met branch in the modal box. Solved: Hi! Anyone knows a way to enroll a contact in an advanced WF stage? (not from the beginning) Thanks! Clone your workflow. One quick workaround for a once off enrollment would be to create a static list of the contacts you want to enroll, then set an OR on your workflow. In the workflow editor, click the + plus icon to add an action. Hi , Can you please share a screenshot of the entire re-enrollment settings? Simply enabling re-enrollment doesn't mean that re-enrollment will be triggered by the form submission, just that it is generally allowed. Sequences consist of more targeted emails, so it only offers manual enrollment, whereas workflow allows both automatic and manual enrollment. In HubSpot reports, create a new dashboard and selectBecause admins can manually add contacts to a workflow, it's super frustrating that we can't also manually un-enroll them once the workflow is JavaScript must be installed and enabled to use these boards. Think of it like an “unenrollment” trigger. . 2. It was supposed to go out to all 800. You just toggle the enrollment trigger settings to "Enroll Manually" in the workflow. We use cookies to make HubSpot's community a better place. If you're creating a Zap from scratch, search for and select HubSpot as your app, Find Contact as your event, and click Continue. You'll need to temorarily TURN OFF your actively running workflow before the "Review" button will appear in the upper right corner. That means less manual work and time back in your team's day. We use cookies to make HubSpot's community a better place. Sometimes that trigger is a list membership or a form submission. Click the name of the contact to enroll. As of today, more people have been traveling through the workflow and receiving the. For example, in a deal-based workflow, you can select Deal properties | Amount | is less than | 1,000 to unenroll or exclude deals with amounts less than $1,000. manually enroll your contacts and they'll skip to the middle of your workflow where you set your go to action. Napsauta Rekisteröi. You can also take action on associated records. Limit the number of contacts in a workflow. If there aren't any contact properties that are suitable, you'd have to work with a custom contact property. lead status changes from outreach attempted to contacted) and if that occurs, the following action is "unenroll contact from sequence". Cookies help to provide a more personalized experience and relevant advertising for you, and web analytics for us. hubspot. e. . With that, your workflows are complete and you can. This is awesome, I am going to go through the workflow now and try to find the trail as to why this occured. . converted on a form, opened your recent marketing email and more!). The Workflows API allows for full CRUD access to workflows in. Set your action to send the email to the contact. Contacts already met the workflow goal. Hover over the workflow, then click Edit. There should be an option or workaround to manually enroll the records in bulk. ) Best regards! Hi , To enroll contacts from a list, you would choose this option: If you choose an active list, contacts that enter the list after the workflow is turned on will also enter the workflow. Allow cookies. Yea Joanna, the process is a little convoluted now. But you DO notice when reviewing the workflow, because a clear notification appears at the first step. I was using the BETA "When an event occurs" trigger with form submission, but that doesn't give you the re-enrolment option. `Enroll in Sequence` - enrolls a contact in a sequence of choice based on workflow criteria. If so, I call an API which redistribute contacts in others classics worflows with manual re-enrollment. 5. Cookies help to provide a more personalized experience and relevant advertising for you, and web analytics for us. Hey @PriyankaPrakash hmm, I'm not sure why you can't enroll existing contacts to be honest! I would need to take a deeper look into your workflow settings to troubleshoot further. A record that is already enrolled in a workflow won't re-enroll while it is still active in the workflow. Cookies help to provide a more personalized experience and relevant advertising for you, and web analytics for us. by another workflow using the enrol in workflow action.