Improve business performance with out-of-the-box metrics and real-time analytics. The platform is used by diverse mid-sized and large organizations, and it’s best-suited for governmental organizations and businesses in highly regulated industries like finance and pharma. It has ITIL guidelines that make tasks, processes, and activities get done quickly. It comes with a comprehensive set of software modules to help users digitally manage the different areas and aspects of project and portfolio management. Welcome to the Now Platform Utah release! Jon Sigler. Module make control activities a simple exercise. Join us for innovative speakers and breakout sessions, focused on helping you bring intelligence to every corner of your business. Build the future of IT with connected digital workflows. But economic pressures, geopolitical shifts, and pandemic leftovers, along with a source-to-pay process dominated by legacy systems, are stressingCreate modules the same way you create other application files in Studio: Configure modules using these options: : Defines the module name. Manage your complete vendor services in one place. ServiceNow IT Asset Management (ITAM) is a module that provides a suite of tools to help organizations manage their IT assets. Demo ITOM. Gain new ServiceNow skills and fresh insights into the power of digital transformation. It uses different processes and technologies to improve the operational and strategic management of the company. If the module is not. Build your ServiceNow skills and unlock the possibilities of the Now Platform with on-demand courses, live training, and career journeys that help you RiseUp with ServiceNow. Our free one-day event kicks off in October. Our free one-day event kicks off in October. Orchestrate processes with customized playbooks and gain instant visibility to watch requests. ServiceNow Modules. Together, these five aspects form the real core services that has made ServiceNow popular with 17million users across the world. Create modules the same way you create other application files in Studio: Configure modules using these options: : Defines the module name. A docker image is also available with Microsoft's PowerShell base image and the ServiceNow module preinstalled. Gain real-time visibility across channels and work so you can manage for optimal performance. Equip technicians with what they need to complete jobs on the first visit. Community Ask questions, give advice, and connect with fellow ServiceNow professionals. Become a Certified System Administrator. The software development life cycle is a process of planning, creating, testing, and deploying information systems across hardware and software. ITOM licensing calculates and displays the usage of ITOM subscriptions based on subscription units. Documentation Find detailed information about ServiceNow products, apps, features, and releases. ServiceNow governance . Analyze and identify operational bottlenecks with one AI-enabled platform. Get Started. For government agencies, cyber threats are real—and frequent. This mix allows attendees to learn tactical skills and responsibilities required based on their role as well as develop a holistic view. ITOM describes the individual processes and services that are administered by an IT department—this includes administrative processes. Our free one-day event kicks off in October. Get Started. Attendees learn: How to use role‑based scenarios to show the workflow and interactivity of the ServiceNow platform. Vancouver. Gain new ServiceNow skills and fresh insights into the power of digital transformation. Shorten cycle times for nonemergency citizen requests, such as calls from the U. Keep your ServiceNow instances secure through granular context-aware policies and single sign on multi-factor authentication. ServiceNow Software Asset Management runs on a single-architecture platform, enabling faster outcomes to reduce spending and license compliance risks. Manage disruption and monitor risk and compliance with real-time tools. Product documentation Find answers to your technical questions and learn how to use our products. Provide shared customer views, workflow automation, reports, and dashboards to help them do their jobs efficiently. Single data model Optimize service operations with a unified, cloud-based platform across operations and service management. ServiceNow Case and Knowledge Management standardizes documentation and fulfillment of employee requests, improving HR efficiency of addressing employee needs. Download files. jureit@accenture. Guide employees through procurement requests using their preferred channels. Join us for innovative speakers. Give your team a system with intelligent workflows to combat cyberattacks more effectively and efficiently. Hints only appear in ServiceNow user interfaces older than UI16. Modules are the children, or the second tier navigation options to the applications in the app. We are going to follow the steps to create a new module. Business leaders must drive uninterrupted innovation and enable their. Secondary E-mail; TRY DEMO Products Scaled Agile Framework (SAFe) Align strategic investments and scale work for. , objects, components. LAS VEGAS — May 16, 2023 — Knowledge 2023 — ServiceNow (NYSE: NOW), the leading digital workflow company making the world work better for everyone, today announced new generative AI capabilities for the Now Platform to help deliver faster, more intelligent workflow automation. Customer insights Our customers’ experience points to two insights you should keep in mind as you build out your demand intake model. With ServiceNow IT Service Management, you can consolidate your legacy on-premise systems and IT tools into our single data model to transform the service experience, automate workflows, gain real-time. IT Service Management (ITSM) aligns with ITIL standards to manage access and availability of services, fulfil service requests and streamline services. Using quick-start test infrastructure, admins can create and maintain tests to run on a number of applications, even if they have different sets of data or are UI pages that are part of the Now Platform ®. Keep up with new entrants and disruptive. The world works with ServiceNow. Improve productivity and user adoption with ServiceNow training and certification. ServiceNow is designed on a cloud architecture that is extremely scalable and state-of-the-art. Either option should have the features most IT and service teams need, but ServiceNow has more utility for developers. snow_record creates, updates or deletes a record in a specified table in the Service Now instance. Our change management application enables increased deployment frequency, faster time to. Create application files such as modules, tables, and scripts. Create New opens a form for adding new Incident records to the table. Using discovery patterns and schedules, the Discovery learning path will examine IP-enabled configuration items (CIs) and their. Learn More. Using this collection. 3 Service Portal includes Service Portal Designer. ServiceNow’s Project Portfolio Management (PPM), part of Strategic Portfolio Management (SPM) enables you to prioritize key goals, objectives, KPIs, and/or OKRs; define and fund investments to achieve them while providingproduct/program owners the tools to allocate resources at a granular level–all in a single platform. Empower your agents to guide their. Make customer service flow. >. With ServiceNow® Surveys, you can create surveys and collect responses around various aspects of service delivery, right from within the ServiceNow platform. Digitize internal processes to become more proactive, predictive, and resilient—all while maintaining security and compliance. All rights reserved. Enable better planning and decision-making, even in the most dynamic business environments. 2 © 2021 ServiceNow, Inc. Following are the ServiceNow training modules we are going to cover during this ServiceNow online training. incident_info, or you can call modules by their short name if you list the servicenow. Automate and connect anything to ServiceNow. Our free one-day event kicks off in October. ServiceNow Risk Management enables you to create and map risks and controls to theGain new ServiceNow skills and fresh insights into the power of digital transformation. incident for managing incident tickets. Let’s move a step ahead and learn some basics of ServiceNow. Catch it in action and explore our entire demo library. As such, it corresponds with these IT asset types. You can either call modules by their Fully Qualified Collection Namespace (FQCN), such as servicenow. Install Module. 3 © 2021 ServiceNow, Inc. ServiceNow is an 8-time leader in Gartner’s ITSM Magic. It is designed to help IT teams keep track of their IT assets, optimize asset utilization, and reduce costs. HRIS (human resources information software) is a class of software that automates and assists in certain HR tasks and processes. The ServiceNow Solution Like CRM and ERP, ServiceNow® Financial Management provides a single system of record to make understanding finance much easier. How ServiceNow delivers safe and secure cloud services. Impact Accelerate ROI and amplify your expertise. Created with Sketch. Recovery Email. At the most basic level, CSM fills the gaps in CRM, and makes customer relationship management an actual customer-focused solution. Join us for innovative speakers and breakout sessions, focused on helping you bring intelligence to every corner of your business. ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/orA CI represents an item under configuration management, such as a router, a server, an application, a virtual machine, a container, or even a logical construct such as a portfolio. d. Download the file for your platform. ServiceNow Inventory Plugin for using. Attendees learn: How to use role‑based scenarios to show the workflow and interactivity of the ServiceNow platform. Our free one-day event kicks off in October. Created with Sketch. Employee relations is a term that describes the interactions, communications, and relationships that businesses cultivate with their employees. 0 supports both product-based and project-based developmentthe ServiceNow ecosystem Remote catalog Let enterprise customers make requests directly from their own ServiceNow instance and quickly refresh subscribers’ service catalogs Performance Analytics＊ Unlock insights to anticipate trends, prioritize resources, and drive service improvements Process Mining* Quickly address order fulfillmentThe ServiceNow Scaled Agile Framework application makes it easy to apply Agile principles to even the most-complex, large-enterprise software initiatives. Gain new ServiceNow skills and fresh insights into the power of digital transformation. Learn More. Manage reporting and visibility across organizational establishments to maintain compliance. ServiceNow’s Incident Management module, you’ll need expertise in incident management as a process and expertise in the capabilities and features of the ServiceNow Incident Management module to make sure processes align with product capabilities. Developer Build, test, and deploy applications. Align asset investments to business needs. Get Started. Make it easier to get help with a self-service portal for legal service requests. ServiceNow’s platform includes programmed ITSM modules that can create, deliver, and support IT services. ServiceNow Request Management delivers employee self-service. Liberate practitioners from repetitive tasks by giving them the tools and 360-degree patient visibility they need. Transform your business at World Forums. Extend ServiceNow ® workflows and create new ones with out-of-the-box, reusable flow components. Discover digital experiences that help your organisation work smarter, faster and better. The latest CSDM 3. Speaking of broad strokes, I should note that ServiceNow only offers. Learn how ServiceNow ITSM can transform your IT processes, improve your customer satisfaction, and align your IT goals with your business outcomes. Transform manual tasks and mundane work into digital workflows. Transform your business at World Forums. Get real-time visibility into your operations, risks, assets, and potential supply chain issues. Azure Automation. ServiceNow Modules – a name that has become synonymous with digital workflow transformation in the modern business landscape. Our free one-day event kicks off in October. Cumulative release notes summary on changes to Vancouver features and products. Join us for innovative speakers and breakout sessions, focused on helping you bring intelligence to every corner of your business. Scale and support operations with end-to-end digital workflows. Good governance streamlines the decision-making you need to clearly define how your organization should use and manage the Now Platform. An overview of ServiceNow’s Government Community Cloud (GCC) system and frequently asked questions Create a consumer-grade experience for patients that lets them access care or make requests from anywhere. Documentation Find detailed information about ServiceNow products, apps, features, and releases. In this ServiceNow Tutorial, Michael Burney gives an overview of Modules in ServiceNow. Automate workflows and consolidate outdated IT systems into a single, cloud-based solution. It reduces costs, improves customer. Hint: Defines the tool tip that appears when a user points to the module name. Our free one-day event kicks off in October. Courses offer topic-based learning to prepare for building, testing, and deploying your apps. Learn More View Demo. ServiceNow is a robust cloud platform that offers a range of IT service management (ITSM) and business process automation (BPA) solutions. When you create modules, you have the option of adding arguments and filter conditions that sort and/or reduce the number of results displayed in the content pane. Find detailed information about ServiceNow products, apps, features,. Scale and support operations with end-to-end digital workflows. Connect existing security tools with a security orchestration, automation, and response engine to quickly resolve incidents. Join us for innovative speakers and breakout sessions, focused on helping you bring intelligence to every corner of your business. Modern mobile experiences Keep users informed and engaged any time, anywhere with intuitive mobile apps. 0 white paper includes best practices related to the proper modeling of data using out-of-box (OOB) tables and relationships. Get answers to your questions and discover how ServiceNow ® can help you transform your business with modern digital workflows. , which we can refer to gain good. Success hinges heavily on an environment where people are safe and comfortable, from a workplace to. Use ServiceNow ® Agile Development to power scrum, agile teams, and hybrid development methods. Transform your business at World Forums. ServiceNow Software Asset Management Part of a complete technology asset management solution The challenges and risks posed by software In today's business landscape, the race towards digital transformation is more intense than ever. Take a proactive approach to occupational health and safety by providing a holistic view into safety observations, injury, and illnesses. Make customer interactions more convenient and personalized with self-service tools and connected system data. Class Schedule This course is on‑demand. ServiceNow ITSM and CSM are two different modules within the ServiceNow platform, designed to cater to distinct business needs. com Peter Yuan Accenture ASEAN ServiceNow Lead [email protected] Portfolio Management coordinates and analyzes the possible value of collections (portfolios) of related projects, programs and demands. Achieve new levels of user satisfaction with modern and intuitive experiences. Automate issue resolution and enable smart self-service. Validate sensitive configuration data and scripts before they’re executed. Plan and track portfolio progress—all in one place. Get answers to your questions and discover how ServiceNow ® can help you transform your business with modern digital workflows. PaaS is generally presented as a no-code or low-code development solution, where those with limited or no coding experience can assemble pre-built components to create effective software programs. Template should be applied, on clicking a module (ex: create New Incident) based on the value in the Arguments field. Make better decisions with an accurate CMDB as your single system of record. But supporting those workforces takes significant administration. We’re at a unique moment in business history. DevOps module 3. Choose a title that clearly identifies the module. 1 Delivered as part of the Now Platform, spanning all ServiceNow cloud services. Transform your business at World Forums. Reduce SaaS costs and usage with actionable insights that. Customer relationship management (CRM) is software for organizing, maintaining, and retrieving relevant customer information in real time. Impact Accelerate ROI and amplify your expertise. Data import tools are usually used to identify CIs in the environment, and transfer them to the CMDB. Modernize with RPA and integrate modern tools enterprise-wide to increase output and business results. Consolidate inventory data so you can manage resources and services quickly and easily. Deliver engaging experiences Simplify how your teams work using context-driven information and resources. ServiceNow® HR Service Delivery Deliver productive employee experiences The state of work today is more complex than ever. Automate responses for common legal questions with virtual agents. ; Assigned to me opens a list of Incident records assigned to the currently logged in user. 1 Includes SaaS License Connections and direct‑to‑vendor SaaS integrations. Gain new ServiceNow skills and fresh insights into the power of digital transformation. Transform your business at World Forums. Unleash the power of IT. HR Service Delivery (HRSD) Strengthen employee productivity with enterprise workflows that reach across any digital channel. Gain new ServiceNow skills and fresh insights into the power of digital transformation. . Learn More. Learn about Gen AI with ServiceNow. Access Control rule: Controls the data that users can access and. Here are four key advantages of integrating CSM with your existing. ServiceNow Testing Types. Gain new ServiceNow skills and fresh insights into the power of digital transformation. Use generative AI to empower your customers, admins, and developers, with low-code tools and connected data. Manage disruption through a unified continuity, recovery and risk programme on a single platform. How the Right Goal Framework Helps You Deliver on Strategy. Modern mobile experiences Keep users informed and engaged anytime, anywhere with intuitive mobile apps. Automate processes from the front office to the back. Build your ServiceNow skills and unlock the possibilities of the Now Platform with on-demand courses, live training, and career journeys that help you RiseUp with ServiceNow. It helps. Too many organizations lack well-defined GRC programs or have the tendency to neglect funding them. Secure your data, infrastructure, and cloud access, and simplify management of digital credentials. 0. Telecommunications Service Management (TSM) is a ServiceNow module specifically designed for the telecommunications industry. Bring clarity to what matters and quickly re-direct service coverage where it’s needed most. 4 Use the Process Automation Designer app to create, configure, and design Playbook Experiences. Get Started. Continual Improvement Management is available with these ServiceNow products. Cyberattacks against financial services have increased by more than 70% since 2017. Trending and predictive analytics can forecast future performance. ServiceNow BCM crisis map delivers the latest satellite imagery and available information like storm paths, flood zones, evacuation routes, shelter locations, and power outages. com Create service visibility with flexible service mapping options ServiceNow provides multiple service mapping methods, giving you the flexibility to choose the optimum one for a specific scenario. Page 3 of 13 ServiceNow and the ServiceNow logo are trademarks of. These classes will prepare you to take the certification exam to. 0 white paper includes best practices related to the proper modeling of data using out-of-box (OOB) tables and relationships. Encrypt personal identifiable information with the government-approved AES 256-bit encryption. Monitor services to identify problems and notify impacted customers. It provides a unified platform for managing, automating, and. Connect teams to boost efficiency. Transform the impact, speed, and delivery of IT. Help fill the need for people with ServiceNow expertise. Our global, multi-instance, and highly available infrastructure employs multiple progressive security layers and rigorous security practices to protect data. Analyze telemetry and log data using AI to reduce noise, expedite mapping, and predict. Skip to page content. Template should be applied, on clicking a module (ex: create New. ServiceNow CMDB serves and grows enterprises of all sizes, from those with 20 employees to those with thousands. Securing applications against unauthorized access starts with roles. Now Assist for Creator. Sustain and grow value by implementing the right reference architecture and prerequisites. INSIGHT 1: Focus your demand board on strategic decision-makingMake customer care and operations teams more productive. Deliver enterprise agility for better business outcomes. ITSMC can send incidents to ServiceNow without any other modules installed on your ServiceNow instance. Gain new ServiceNow skills and fresh insights into the power of digital transformation. Improve visibility for security and performance data. Those rules either execute. Your account give you access to even more premium content, don't lose access to it. The modules in this example are for the Incident table. In this module you will use your existing JavaScript, AngularJS, HTML, and ServiceNow development skills to create, test, and debug custom widgets using the Widget API. Create modules the same way you create other application files in Studio: Configure modules using these options: : Defines the module name. ServiceNow’s platform includes programmed ITSM modules that can create, deliver, and support IT services. Gain new ServiceNow skills and fresh insights into the power of digital transformation. Build adoption momentum and capture early ROI. Telecommunications, Media and Technology. Field service management allows your. A business is only as effective as its employees. Join us for innovative speakers and breakout sessions, focused on helping you bring intelligence to every corner of your business. Keep your hybrid workforce engaged and productive. Employee self service (ESS) is technology that allows employees to handle a number of human-resources and administrative tasks on their own. . The ServiceNow Foundations eLearning course – six modules that introduce the ServiceNow platform and interface. Manage normal and on-call shifts from one place. All rights reserved. It is designed to simplify and automate HR processes, reducing the time and effort required to manage HR tasks. Transform your business at World Forums. Hear how Dave Wright took charge of his career. Provide a recovery email below. Our free one-day event kicks off in October. Gain new ServiceNow skills and fresh insights into the power of digital transformation. How to get Continual Improvement Management. Guide employees through procurement requests using their preferred channels. Download the solution brief to get an overview of ServiceNow ITSM features, benefits, and use cases. Transform your business at World Forums. g. Learn More. The Foundations eLearning course has on‑demand modules that provide an introduction to the ServiceNow products; module 1 begins with a brief overview of how to interact with and navigate through the course. For example, adding the filter condition, Active is true appends sysparm_query=active%3Dtrue to the module's URI; %3D is the URL-encoding for the equals sign (=). ServiceNow is a cloud-based. What is facilities management? Facilities management encompasses a wide range of disciplines and roles. Install-Module -Name ServiceNow -RequiredVersion 1. ServiceNow - Now Learning Loading. 0 supports both product. Help capture knowledge, enable self-service, and improve employee satisfaction. ServiceNow ITSM is designed to streamline IT service workflows and increase IT productivity. Expand self-service. Secondary E-mail; TRY DEMO Products Procurement Case Management. Documentation Find detailed information about ServiceNow products, apps, features, and releases. Quickly identify and mitigate technology risks such as tech debt from aging data centers, regulatory audits, and lost assets. Loading. Use ServiceNow ® Agile Development to power scrum, agile teams, and hybrid development methods. Transform your business at World Forums. More specifically, it represents the merging of AI and ITOps, referring to multi-layer tech platforms that apply machine learning, analytics, and data science to. Process Mining improves process workflows. Customer Service Management (CSM) is a series of workflows, tools, and best practices for developing, optimizing, and delivering excellent customer experiences. Solve common challenges instantly with out-of-the-box solutions to. Human resources departments in particular face a constantly-growing. Initiate and track improvements across the enterprise by aligning people, processes, and data. ServiceNow Global Sales and Delivery julie. Build your ServiceNow skills and unlock the possibilities of the Now Platform with on-demand courses, live training, and career journeys. Get answers to your questions and discover how ServiceNow ® can help you transform your business with modern digital workflows. Modernize with RPA and integrate modern tools enterprise-wide to increase output and business results. Modernize your operations to optimize productivity, cost, and resilience with a single platform for IT. Create modules the same way you create other application files in Studio: Configure modules using these options: : Defines the module name. If you're not sure which to choose, learn more about installing packages. Powered by the Now Platform ® and available as a fully native iOS or Android app, Mobile Agent delivers out-of-the-box, mobile-first experiences for the most common fulfiller workflows. Cloud Management module. Learn More. ServiceNow automatically URL-encodes filter conditions and appends them to the module URI using sysparm_query. Our free one-day event kicks off in October. Developer Build, test, and deploy applications Documentation Find detailed information about ServiceNow products, apps, features, and releases. Get answers to your questions and discover how ServiceNow can help you transform your business with modern digital workflows. ServiceNow Configuration Management Database gives you full visibility into your infrastructure and service. g. For example, we have an “Incident” application, which has modules like “Create new” to create a new. We’re at a unique moment in business history. Access a central dashboard to monitor overall health and safety of. Track, aggregate, and visualize key performance indicators and trends with real-time reporting. Enable your agents to take action at any time with a swipe or a tap. Trust our Now Platform ® to unify experiences across the enterprise. Workforce Optimization. Gain new ServiceNow skills and fresh insights into the power of digital transformation. Pinpoint where automation and self-service can increase efficiency. Learn More. The ServiceNow Communities application built on the Now Platform enables users to communicate and collaborate for instant sharing of ideas and knowledge. Deliver a unified employee onboarding experience across multiple departments. Copy and Paste the following command to install this package using PowerShellGet More Info. Minimize waste throughout the asset lifecycle by optimizing software licenses, tracking hardware assets, and managing cloud resources. Link financial and operational activities to control costs. Discover digital experiences that help your organisation work smarter, faster and better. Roles control access to features and capabilities in applications and modules. Get Started. Discover digital experiences that help your organisation work smarter, faster and better. Set your suppliers up for success with an easy-to. Community Ask questions, give advice, and connect with fellow ServiceNow professionals. Empower agents with real-time information and intelligence. Increase productivity Solve issues faster with everything you need in one place. In file and directory names, the course name should not include spaces. Patch management makes it easy to access patch policies, track network status changes, identify missing patches and failed patch attempts, and enjoy full, real-time transparency into all updates and scheduled updates. Join us for innovative speakers and breakout sessions, focused on helping you bring intelligence to every corner of your business. As companies realize the advantages of delivering HR and IT services to employees and customers via ServiceNow, they naturally begin to consider ServiceNow’s HR Service Delivery (HRSD) module to. Generate and respond to events. It includes features like service mapping, event management, orchestration, cloud management, discovery, and operational intelligence. Scale and support operations with end-to-end digital workflows. 0 and Scaled SAFe applications provide effective solutions to the challenges of agile management. 3 © 2021 ServiceNow, Inc. In this ServiceNow Tutorial, Michael Burney gives an overview of Modules in ServiceNow. PRODUCT OVERVIEW EFFECTIVE DECEMBER 17, 2020 © 2020 ServiceNow, Inc. ServiceNow transforms IT from the department of no to the department of now. ServiceNow ITSM is a solution that helps you deliver IT services faster and more efficiently. servicenow. Customers are more likely to repeat business and leave positive reviews when they have a good experience. Give users a powerful, consumer-grade search experience with relevant, personalized results. Get Demo. Learn more about how you can reach your career potential and benefit from the fast-growing ServiceNow ecosystem. snow_record_find retrieves one or more records based on the supplied query. Digitize internal processes to become more proactive, predictive, and resilient—all while maintaining security and compliance. Page 3 of 13 ServiceNow and the ServiceNow logo are trademarks of. Improve shift planning, scale operations with third parties, and simplify managing crews. Become a Certified System Administrator. Use leading-practice workflows to proactively feed the business with critical data. To succeed, organizations must improve resilience and prepare for disruption to. A human resources management system is a suite of software tools designed to assist employees and HR professionals by supporting core HR functions. Created with Sketch. Learn More. Streamline business process mining, visualize technology, customer service,. In ServiceNow, the parents are the menu headers and the children are the modules. You will create user-settable widget options and define a directive. Simply put, inventory management exists to ensure that a company always has the right items, at the right locations, in the right quantities, at the right time, and at the right cost. Resolve issues quickly with AI and automation. ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/orBy convention, modules are numbered by increments of one hundred, 100, 200, 300, etc. Our free one-day event kicks off in October. . IT can report to auditors and management to show progress. Creating Roles. Enable essential tasks for developing and maintaining software. Use the ServiceNow ATF applicationto create and run automated tests on you ServiceNow instance. The ServiceNow cloud-based platform consolidates the data into a single platform with flexible workflows, context for prioritization, and automation and orchestration capabilities. 1 Schedule Optimization is available as an add‑on to the Professional Package for an additional cost. Community Ask questions, give advice, and connect with fellow ServiceNow professionals. ServiceNow ITOM is a set of integrated tools and modules that can be used to streamline and automate IT operations in the organisations. itsm. Bring the power of generative AI to the Now Platform with Now Assist. ServiceNow Policy and Compliance helps manage your governance framework, including policies, laws and regulations, and best practices in one system - and maps them to controls. Use continuous monitoring and dynamic dashboards for a real-time view of compliance across your extended enterprise.