One of the best things about Web Safe is that it is so easy to use! It’s either on and doing its best to protect you, or you can choose to turn it off. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. M125 was boosted from M100 last year, when the package received a speed upgrade of 22% from 108Mbps to 132Mbps. Web Safe occasionally flags innocent content as well, which is why so many people want to know how to bypass Virgin Media’s block features. Staying safe online with Virgin Media Web Safe. Virgin Media accepts no responsibility for personal online activity. com (blocked by Web Safe), bestvpn. I believe this is because the Silk Browser proxies traffic through Amazon, so the DNS requests are likely being routed to Amazon and not through Virgin Media. Web Safe does not block all unsafe or inappropriate online content and is intended only to assist parents with keeping their family safe online. com. If you don’t have any online security yet, you can try our Virgin Media Internet Security on PC or Mac. Users can change their settings at any time in My Virgin Media. We want you to have a great time online without worrying about viruses, malware, phishing and other nasties. 0. Options. Best VPNs for Virgin Media. Malware can also record or steal information like bank details or account logins. In this In 2 Tech video, we'll show you how to keep your kids safe online with Virgin Media's Web Safe settings. Step 3 If the fraud originated from a text message, forward the text free of charge to 7726 and we will work to block the number from our network. Our Virgin TV V6 box, where awesome entertainment comes together. Virgin Media also offers an additional security tool called F-If a user visits a blocked site within the United Kingdom, the user will be forwarded to which includes the list of blocked domains and court orders. These are two settings — Virus Safe and Child Safe. Learn more. Virgin TV V6 Box - Awesome Entertainment | Virgin MediaOur Virgin TV V6 box, where awesome entertainment comes together. Follow these easy steps: 1. Subscribers complained about the snafu on Twitter, where many people claimed that they could barely access anything over Virgin Media's network. 168. Virgin have agreed to switch to network-level filtering of content in early 2014. I can not get websafe/child safe to work on any device. They come in all shapes and sizes, from stand-alone software. - Inappropriate sites that are included as default. Get Internet Security powered by F-Secure on unlimited devices for £30 a year, with your first 3 months free. For some customers the Web Safe adjustments are not functioning. Web Safe; Virgin Media Internet Security; Google One; Upgrades & products. Virgin Media offers Web Safe which is router level online protection with its broadband and TV packages. 0 Kudos. In order. 100 and 194. Lee_R. Up to 3 WiFi Pods if needed. Users can change their settings at any time in My Virgin Media. CyberGhost VPN – Tools optimized to fix Virgin Media VPN issues. Below are workarounds for when Child Safe & Virus Safe does not or cannot be turned off in the Virgin Media online account. We'll go over how to set up the filter, what. Click: Web Safe. Web Safe will automatically be turned on for customers joining Virgin Media after 16 May 2018. Virgin Media. Excludes broadband faults and broadband network outages. It works with any device connected to your home network to block websites with viruses or malicious and unsuitable content. make sure you are using Virgin Media's DNS; if you go to 1. Re: Can’t access web safe. Website being flagged by Virgin Media's "Web Safe" security feature. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. * Call costs may vary. They’ve got it all with value-packed mobile plans to affordable, unlimited Internet, to live and on-demand TV, all at sweet prices. Use a vpn or change your device dns settings to Cloud flare in the meantime. com, I get the "Virgin Media has blocked this website" screen. 1 — the Internet’s. Form Popularity . Web Safe is not automatically turned on for customers joining before this date. The service is headquartered in Bucharest, Romania, and is subject to its jurisdiction only. Abdelmonem. £8p/m extra or included with Gig1 or Volt. Found out that if you disable Child Safe in the Virgin media Web Safe settings, media will start playing again. Virgin Plus helps Members talk more, stream more, play more, and ultimately live more. Using Web Safe with Virgin Media - 3806298. Available with M50 broadband or faster. 168. Users can change their settings at any time in My Virgin Media. 0 that contains your default network information. Security matters. Web Safe will automatically be turned on for customers joining Virgin Media after 16 May 2018. Try both Mac and Windows. Try computers with Cisco’s OpenDNS using 208. They come in all shapes and sizes, from stand-alone software to customisable settings within your computer’s operating system or web browser. For the best protection on your most-used devices, install F. 1. And finally, you can add timing restrictions. From blocking viruses to malicious or inappropriate content, find out how web safe protects hereHi - has anyone else found that since the My Virgin Media app was updated a few months ago, the new Web Safe settings are really - 5001408My website: scolexrobot. Superstar. If VM block your own server, then maybe it's on a blocklist of known spam IPs, meaning your own VM IP is listed as bad. Unfortunately it has the Web Safe. Can I then enable Web Safe on just that guest network and not the main one? I don't want to enable Web Safe on the main one as it doesn't allow VPNs but I need to use a VPN. Unlimited online protection for all your devices for just £3 a month, powered by F-Secure. After that, it’s just £3 per month (or £30 a year). Set the computer / mobile / etc, to use a Public DNS to bypass Child Safe and Virus safe. Advanced Virgin TV 360 set-top box with a wide range of blockbuster content, great features and exclusive add-ons. In the meantime consider trying the following temporary workaround options: use a VPN service or Opera web browser's inbuilt (free) VPN service. To check go to from the device experiencing issues, and confirm AS Name result reports Virgin Media, as highlighted below: If AS Name is not reported as Virgin Media then either DNS has been manually set on device or, if using Hub in modem mode, third-party router. So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides. Get Internet Security powered by F-Secure on unlimited devices for £30 a year, with your first 3 months free. Just bear in mind this would reset everything. For fraudulent e-mails, forward to [email protected] Media is the market leader in the UK when it comes to broadband speeds, with average downloads of 1130Mbps from its range-topping Gig1 package. Priced at just £26. 1 or whatever else you like. QuickStart, set up and connections. Top offers; Discover Virgin Media; Broadband deals; Broadband, TV and phone deals;Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. When I try to mess with the settings on My Virgin Media I get a message saying “ Sorry the changes you. You can try it obligation free for the first 3 months as payment details are taken at the end of the trial period. Web Safe consists of Virus Safe and Child Safe. ” This is generally a useful feature; however, it can sometimes deem VPNs as unsafe and will block them. Web Safe is not automatically turned on for customers joining before this date. Still I'm getting "AccessDeniedAccess Denie. . Select the Settings cog in the top right-hand corner. . Up to 3 WiFi Pods if needed. com We also provide broadband customers with Web Safe, which is designed to automatically block access to sites it believes are either unsuitable for children, fraudulent or contain viruses. If you want to know more, the updated sections are 6. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. Click: My Apps. Virgin Media Internet Security works by scanning each file downloaded onto your PC and attempting to block any malicious website before it reaches your computer. This includes restricting children from accessing inappropriate or adult content. 9. Networking and WiFi. Take a look at the pull-out tab on the side of the Hub 3. I'm going to send you a private message so we can look into this for you. Vodafone Makes sure your dns settings on your computer are manually set - 8. I activated it yesterday, & it confirms my settings. 67. 168. We created Web Safe for our customers to make browsing safety a no-brainer. I’m sorry to hear of the issues that you’re having with web safe settings, I would be happy to take a further look into this for you but would need to confirm a few details via private message, please look out for my message and we can get started. --. com. Your account. Afterward, click Apply and save your settings. Click here to see the listingsPrivateVPN: Very fast and excellent at unblocking streaming services, including Virgin Media, Amazon Prime Video, and others. I’m new to Virgin but trying to access websafe to control the parental control settings but the page just sends me back to the home page - 5241832. Move message to Spam folder (default) Flag a message as. There’s not much point protecting your WiFi, Hub, TiVo and passwords if you don’t look after your devices as well. The service is headquartered in Bucharest, Romania, and is subject to its jurisdiction only. Log in to your Virgin Media account using your email address and password. When clicking on the Websafe - Manage settings buttons it just takes you back to the home page and says "Somethings's gone wrong". Forgot your email address ? If you’re not using your own device, read our help on private browsing before you sign in. It works with any device connected to your home network to block websites with viruses or malicious and unsuitable content. com and we’ll look into them. Virgin Media customers can get unlimited online protection. If you changed the computer's network settings to use any Public DNS does that re-gain access. My website is clean and free of any viruses and malwares. Staying safe online with Virgin Media Web Safe. 67. This means that first port of call should always be each and every Vendor that's listing your site. 220. That can be turned off, or just don't use Virgin Media DNS. More about Virgin Internet Security. 1. 168. Hi, I've noticed the VM web safe is not working properly. Go to My Account and register for Virgin Media Internet Security to start your three-month trial today. It happens, and mine is listed on 3 at the time I write this, and it's from a previous user of the IP address. Learn how you can change Web Safe settings to turn Child Safe off. 220. So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides and answers – like our billing and payments help guides. It works with any device connected to your home network to block websites with viruses or malicious and unsuitable content. For best. Parental controls are a set of tools designed to protect and keep children safe online. Check in your account settings on their website. The results of queries to the Virgin Media DNS server gave the following results. 6 - 6. You may also benefit from performing a PIN hole reset on the Hub to see if this gets things working again. Virgin Fibre Areas only. Discover the web for yourself. And we don’t mean wrapping them in bubble wrap. To disable Virgin Web Safe and access sites and services blocked by it: Sign in to Virgin Media. Browse Virgin Media Virgin Media Community. Switched On Families. Virgin Media has today become the last of the big broadband ISPs to launch free Parental Controls (Web Safe), which support the Government demanded network-level filtering technology to help censor “potentially age-inappropriate websites“. It's also 5GHz compatible (unlike BT's Home Hub 3 and routers from other providers). Move message to Spam folder (default) Flag a message as. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. To set Virgin Media’s parental controls, go to My Virgin Media and select Sign in in the top corner. 99 a month for two years. The Virgin Media blocking method. Remember that parental control settings are only one part of online safety. Web Safe does not block all unsafe or inappropriate online content and is intended only to assist parents with keeping their family safe online. Virgin Media; My Virgin Media; Shop; Help;. Find out more about our fastest, smartest, smallest TV box. @blueyonder. I have just spent hours online with one of your agents and they couldn't give any more details about it except to say they were sure it would be better in a few hours. When I go to the Web - 5155296. I see that you can create a guest network with Virgin Media. Virgin Media. Child safe not working. You may want to start by seeing what your site report looks like using a tool like Blocked. 0. Login to the Virgin Media online account in a web browser. Parental controls are a set of tools designed to protect and keep children safe online. appreciate the help. Virgin Media and you have confirmed Child Safe is on. 6 - 6. 222 and 208. Currently the child safe settings are completely inactive at my home - this is a child safety issue and should have been fixed far more quickly than this. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. com is accessible to all other network provider except Virgin media. 222. * Call costs may vary. Get extra security on your devices, too, and sign up to Virgin Media Internet Security powered by F-Secure – our award-winning security tool that gives online protection on unlimited devices. Access your bills, diagnose faults and manage your package. If you are not the main holder and are using a My Virgin Media sub account you will need to contact the main account holder. 1. 220. com. 1. 67. Black Friday deal: Save £522. Below are workarounds for when Child Safe & Virus Safe does not or cannot be turned off in the Virgin Media online account. , Virgin Media Web Safe) that monitors outgoing connections and could be throttling your bandwidth?We would like to show you a description here but the site won’t allow us. When I go to the settings page and click to turn on, I get the message " Sorry the - 5319009. Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband with parental controls. Here you’ll find all the help you need for Virgin Media related problems and issues. -- I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. My Virgin Media, making managing your account easier with all your information in one place. Changing network settings to use any Public DNS should re-gain full access for the device. Plug in your Virgin Media router. 9. Try computers with Cisco’s OpenDNS using 208. 10. They will be able to check what email address you are using by going. Forgot your email address ? If you’re not using your own device, read our help on private browsing before you sign in. Note: the number of licenses you have on your current subscription and the amount you have in your credit are displayed on the left. View Apps > Web Safe > manage your Web Safe settings - takes me. Web Safe protects against malware and phishing scams that try to infiltrate your devices and steal your personal. 1. Get NordVPN - the #1 VPN for Virgin Media. Encryption means that the WiFi signal is scrambled so that unauthorised computers and devices are unable to understand the data being transmitted across your WiFi network. Web Safe turned off but still blocking websites. How to access advanced settings. Expand the Email option. Select the Settings cog in the top right-hand corner. Set the vpn to port 80 or 443 - these are the ports that 99% of all traffic goes through so they don't block them. Virgin is still working on a more flexible system. If you want to know more, the updated sections are 6. 1) I thought the results wouldnt show but they did. 1. Unlimited online protection for all your devices for just £3 a month, powered by F-Secure. And possibly the best thing about Web Safe is it comes with all our broadband packages, absolutely free. If your household is with both Virgin Media and O2 and you have Volt benefits and you’ve forgotten the username or password for your My O2 account, follow the ‘Forgotten your username or password’ steps on the My O2 sign in page. We think it’s a great way for you to control what your kids see on the web. Virgin Media Internet Security is an award-winning antivirus software that offers customers safe browsing without the threat of viruses, malware, phishing and other dangers. These are two settings — Virus Safe and Child Safe. on 15-04-2023 15:47. Apps and extras. What’s more, it’s compatible with all. 9. £8p/m extra or included with Gig1 or Volt. 1. 222. Either the customer can't move the sliders or they can but without effect. This includes restricting children from accessing inappropriate or adult content. We'll be more than happy to assist from here! Your online account, will give you access to your bills, show your package details, diagnose any possible faults and monitor any orders and appointments you may have. Anyway, I recently moved house (August) and kept the same package. You need to appreciate though that ISP's like Virgin Media don't decide to block sites unilaterally. Virgin Media; My Virgin Media; Shop;. Although Child web safe settings are turned on , it is not working and adult sites are still accessible even without the incognito mode. Protect every device connected to your home WiFi – no matter which mobile provider you’re with – with Web Safe, which comes with all of our broadband packages at no extra cost. While your intentions are good, no ISP would allow this sort of thing due to the inevitable data protection implications. 123. For best protection, we recommend using Virgin Media Internet Security and Web Safe. Networking and WiFi. At Virgin Media, we want all of our customers to be able to surf the net without worrying about nasty viruses and malware. Navigate to the My Apps tab and select Web Safe from the menu. g. Virgin Media Web Safe: Home phone: Optional: Anytime calls: £10/mth (inc. on 19-07-2023 09:00. I’ve called VirginMedia several times and they have not been able to help. I have just joined Virgin Media and I am trying to access some websites but get a message saying child safe settings have blocked these sites. So whether it's technical issues, hub problems or you need support, we’ll help you with our. Every computer on the internet must have a unique. I have just spent hours online with one of your agents and they couldn't give any more details about it except to say they were sure it would be better in a few hours. To check if a device is configured in the DMZ on your Virgin Media Super Hub 1, 2 or 2ac. Billing and payments. Email address. You are able to customise your settings, for example block access to known fraudulent websites or those that aren’t suitable for children. Access your bills, diagnose faults and manage your package. All Rights ReservedVirgin Media takes online safety seriously. 4. Email address. You can use our internet security on as many devices as you want and pay nothing for the first 3 months of protection. not very safe!! nobile Posts: 574 Forumite. The filters can automatically block pages by IP addresses or by examining keywords. try going to if Web Safe is on this site should be blocked. With Child Safe stuck ON expect errors or unexplained failures with Teleconf Calls. So if I search, as a random example, Pornhub, I get "no search results", just as I should. We provide a unique service allowing you to choose the level of support you require, with an integrated solution for both connectivity and data security. Step 3 If the fraud originated from a text message, forward the text free of charge to 7726 and we will work to block the number from our network. Make sure to keep having regular conversations about their online lives to stay on top of any issues that come up. 10. Excludes broadband faults and broadband network outages. Compare our best Fibre broadband deals in your area with average download speeds of up to 1130Mbps. We also provide broadband customers with Web Safe, which is designed to automatically block access to sites it believes are either unsuitable for children, fraudulent or contain. on 26-08-2022 16:41. Email address. You are able to customise your settings, for example block access to known fraudulent websites or those that aren’t suitable for children. NordVPN: Our #1 pick for Virgin Media customers. It’s important to remember that Web Safe protects all your devices connected via your router, whereas anti-virus software only protects the device it’s installed on. Click: Settings. (Virgin Media got back to us saying that they are currently working with the Hub 3. 8. 1 on your browser. 65% of young people aged 11-16 are in favour of the. Virgin Media’s Child Safe lets the account holder block websites they consider inappropriate for children. Does Web Safe work on Virgin Media WiFi Web Safe only works when you’re connected to your Virgin Broadband at home. org. 168. Virgin Media: Web Safe. /web-safe. Hi thank you fir the reply. There are two. Instead they use the information provided by the various security vendors in order to determine whether a site is safe or not. Virgin Media Business can support your organisation’s digital transformation journey by helping you move to the cloud securely. Once logged in, select ‘My apps’ tab’. I’m sorry to hear of the issues that you’re having with web safe settings, I would be happy to take a further look into this for you but would need to confirm a few details via private message, please look out for my message and we can get started. Virgin Media. uk. It will block lots of things because it does categorisation type blocking, same as OpenDNS or other filters in a corporate environment. html The two options for this: Child Safe - the "family friendly" filter. WiFi hotspots. From blocking viruses to malicious or inappropriate content, find out how web safe protects hereIf you log into your online account through a web browser, go through to Account settings > Online security > then from this page you can see and manage Web safe. More than nine in ten parents of 5-15s who use parental control software consider it useful ¹. You can actually reach out to Virgin Media and. Once logged in you will see 2 filters; Virus Safe and Child Safe. Just as I should. 8. e. By comparison, BT’s Fibre Essentials, with the same speeds, is £30. If you need more licenses for your F‑Secure subscription you can follow these guidelines: Log in to My F‑Secure with your account username and password. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. thanks for the fast confirmation Graham_A and newapollo. Parental controls block websites and applications that you think are unsuitable for your child. A managed firewall solution dramatically reduces the size of that problem, easing the pressure on already stretched IT departments while. Web Safe is not automatically turned on for customers joining before this date. By default Web Safe is on and it requires your device (s) use Virgin Media DNS. Sky Broadband [25]Enter your account details. What specific content can I restrict?Virgin Media customers were hit by an annoying network cockup on Saturday, after the cable company's smut-filtering Web Safe system stupidly blocked lots of websites. Virgin Media also offers an additional security tool called F-Our Virgin TV V6 box, where awesome entertainment comes together. From blocking viruses to malicious or inappropriate content, find out how web safe protects hereI am having the same problem that has been reported by others, I want to enable Child Safe in my Web Safe settings. Unlimited online protection for all your devices for just £3 a month, powered by F-Secure. Virgin Media Security is a top of the range internet security package that helps keep you and your family safe and secure online. Further exclusions & legal stuff apply. Web Safe: Available to all new Virgin Fibre customers who signed up after 27th February 2014. For residents in Ontario and Quebec, Virgin Plus offers an. VM BB TV Landline. 1 or 192. Broadband. 220. If your websafe option is off, then the toggle will be greyed out. Vonage 2nd line. 1. 1 into the address bar of your browser. Best VPNs for Virgin Media. ” This is generally a useful feature; however, it can sometimes deem VPNs as unsafe and will block them. Reply. I am also experiencing the same issue. Excludes. Virgin Fibre Areas only. My question is why are so many Virgin media users seeing these Access Denied issues compared to other service providers? 0 Kudos Reply. net Email address stopped working and been locked out for 5 days in Email a month ago Constant T3 Timeouts in Networking and WiFi 11-09-2023 Weird dropouts every 30 minutes in Networking and WiFi 16-01-2023Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. and see if you are able to save the changes; if successful then use that page in future until Virgin Media decide to solve the issues with the new Web Safe page. on 06-03-2023 16:05. All of them would fall under a "Proxy/VPN" type category. We want you to have a great time online without worrying about viruses, malware, phishing and other nasties. We are able to update this setting for you manually too, we just need to confirm a few account details. At least 30Mbps download speeds in every room or £100 one-off credit. Hi timcollier1965 Thanks for posting and welcome back to the community. Free Virgin Media Hub 5 Wi-Fi router. Now costing just £27 per month on an 18-month contract, Virgin Media’s M350 broadband-only package is discounted by a whopping 52 percent this Black Friday, down from its normal price of £56 per month. It works with any device connected to your home network to block websites with viruses or. For more tips on how to keep your kids safe online, visit Internet Matters. I do not pay the extra £3 a month for the internet security. It won’t cost you anything to send messages to 7726 and it means we can investigate the sender. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. SpeedVirgin Media’s Web Safe blocks access to websites with viruses, as well as protecting you from malicious sites. Unless virgin is specifically blocking the IPs of your. Here are our top tips to help you on your way. . They come in all shapes and sizes, from stand-alone software to customisable settings within your computer’s operating system or web browser. Thirdly, Virgin Media. 100. The computers and devices you wish to authorise are set up so that.