You’ve ended a call with a prospect who is weeks, months, or a. Cookies help to provide a more personalized experience and relevant advertising for you, and web analytics for us. Find Automation > Sequences under Automation in your HubSpot account. Thanks for the reply. . Cookies help to provide a more personalized experience and relevant advertising for you, and web analytics for us. Use case specifically outlined: We receive a ton of inbound leads that we prequalify based on a set number of criteria. finn. All Groups Hangouts Study Groups. (Knowledge base: Enroll and unenroll contacts in sequences using workflows) When enrolling Contacts in a Sequence using a workflow, the automated emails cannot currently be sent dynamically "from Contact Owner". If a contact meets a workflow goal while still in the middle of the workflow, they will be unenrolled. @dennisedson Can't say that I know enough about sequences to answer that question and outside of "hs_latest_sequence_enrolled" I'm not seeing anything usable out of the box. In your HubSpot account, navigate to Reports > Dashboards. Hi , You can find a full list of automatic enrollment criteria here:Edit an active sequence; Enroll and unenroll contacts in sequences using workflows; Enroll contacts in a sequence; Limit access to your HubSpot assets; Manage the contacts enrolled in your sequence; Re-enroll a contact in a sequence; Share sales content with users and teams; Troubleshoot Sequence Enrollment Issues; Understand your. CRM & Sales Marketing Service RevOps & Operations Developers Partners. It is not possible to trigger a workflow via the enrollment into a particular sequence. Trigger the workflow based on the contact being associated to an activity with type "Email" and with the subject line from the sequence. You should not automate sequence enrollment in less targeted situations: karstenkoehler Apr 21, 2023 12:03 AM Follow Add a Sequence within a workflow Hi @rmaza, It is in contact-based workflows, see here but it requires a Sales Hub Enterprise or Service Hub Enterprise subscription. It's sorted by most recent. Reply. Using Sequences, you can tee up your follow-up for the appropriate day and time. Many are LinkedIn connections and conversations, which we still want to manage with a multi-step, time-based sequence. See the screenshot of a contact-based workflow below: Your workflow could look like this, I picked a closed won deal as an enrollment trigger to unenroll from a sequence: Let me know if you have any questions! You can help others find this information by accepting this as a solution. Solved: Is there currently a way in a workflow to use the deal owner as the one who is the sender of a sequence for automatic enrollment? Currently I JavaScript must be installed and enabled to use these boards. Click the name of the workflow. While Sequences mainly serves a very specific need of sending semi-automated series of sales emails. An 'Enroll in sequence' action and an `Unenroll from sequence` action. View all posts. Scroll down to HubSpot Asset Membership and Enrollment > Click. Enroll contacts in sequences right from Gmail or Outlook for desktop so you never lose touch. For example, I enroll contacts in sequences and send emails as the marketing manager but the email signature is the contact owner which is a sales rep. You can use workflows to enroll contacts in a sequence based on targeted criteria. In beta for Sales Hub Enterprise and Service Hub Enterprise are 2 new actons in Workflows. Hi @CSic. the workflow I have set up has the contact being added to two sequences one after another. For these contacts we still want to enroll them in a "call only" sequence. Enrolling a list in a workflow. Unfortunately not, no. One workaround is using workflows to enroll contacts/leads in a Sequence if you have. In this case, if you're looking to enroll deal almost instantly when e. If you'd want to get on a quick call so we pick our brains on finding a more elegant solution, let me know. Allow cookies. Step A - Create emails. Allow cookies. After the convo, we usually change the leadstatus. Here are some common starting points to consider -. First, it appears that we can't change the enrollment workflow in order to add a delay. Unenrolling contacts from a sequence in HubSpot is a common request - but how do you do it the right way? There are 3 main ways and we'll show you how in thi. You can enroll individual contacts from either their contact records or the sequence tool in HubSpot. You can use workflows to enroll contacts in a sequence based on targeted criteria. A sidebar menu will appear, allowing you to search for different contacts to add to the sequence enrollment. g. 2. Choose the checkbox next to the name of the contact you wish to enroll in the right panel. If you select more than one reenrollment criterion, then each of those. Of course you are correct, Hong. Actions are functions that the workflow will execute for enrolled records. Make sure to think hard about which contacts to exclude from this, especially those who have "experienced" a sequence before. Hi @AAadland,. When the workflow is turned on, our backend systems will check for contacts that meet the enrollment triggers. In the upper right of the tab, use the search bar to search for the record. @PamCotton Thanks, so I'm aware of that. The user visits LP. Automating follow-ups. We have created a one-to-one sales email follow-up sequence that we enroll contacts in after we have sent them a proposal. HubSpot has tools you can use to simplify the process. In the upper-right corner, click Create workflow. We need it to action once the stage has changed and not a specific stage as the stage has its own workflow that would be deleted by this workflow. This challenge sounds interesting. Records would be delayed until the next day, and we can use 00:15 to allow for buffer in. Hi! When a customer is un-enrolled from a sequence, but we see the need to keep them in the same sequence, I'd like a way to quickly re-enroll them at the same step (or next step) with the same dates without having to reset the steps and dates of the sequence again. Thanks for this suggestion! I would like to add contacts who receive a certain email sequence to the Target Account list - which is basically the same issue as described above. if they go to our website and submit a form they are still enrolled. In the right panel, the enrollment history will be displayed in reverse chronological order, with the most recent events appearing at the top. Here are some common starting points to consider -. The lead enters my workflow. If someone views. All available options for unenrollment are. Enrollment trigger: Contact gathers a certain number of HubSpot points. 'Unenroll from Sequence` - unenrolls a contact from any Sequence they are actively enrolled in. My suggestion would be to leverage a workflow to enroll the contact into the next sequence (note, you do need Sales Enterprise to unlock the capability to enroll into a sequence from a workflow. The selected user/sender must have a paid Enterprise Sales or Service Hub seat. The ability to configure automatic enrollment and unenrollment for a sequence based on preset criteria. For example, if you know how many people you'll enroll in a typical week, you could just set up as many splits as you want to keep you under the sending limits. When you go into this particular bucket, it will show some of the past metrics here from other sequences, other emails I've sent out in this particular sequence, and more related to the messaging. HubSpot's sales sequence tool is a valuable way to make prospecting more efficient and effective for your sales team. If you're reading this article, chances are you know how. To learn more, and to see a full list of cookies we use, check out ourWe use cookies to make HubSpot's community a better place. ) I'd like to be able to use a hubspot workflow to enroll (and trigger) a contact into a sequence in the CRM. Workflows automatically enroll records based on the criteria set in the enrollment triggers. English English Español Português Français1) When creating your landing page, you have the opportunity to send a follow-up email at the time of the form submission. To learn more, and to see a full list of cookies we use, check out our Cookie Policy (baked goods not included). My solution was to add a property to HubSpot and then add it to the Workflow Enrollment Criteria. Sometimes we get a call back from the prospect and do a discovery. . I'm curious as to whether the workflow passes the enrollment as the action (causing the contact to move on immediately to the next step), or the completion of the sequence as the action. 1. I'd recommend requesting this from the HubSpot product team in the HubSpot Ideas section of. Enter your sequence’s name and click the “Create” button. This limitation is insane. Choose what type of workflow it is and then give it a name at the top, then click Next. In the top right, click Create sequence. suppression list settings. If you decide you want to send the sequence without customization and personalization. Use HubSpot's workflows to automate business processes and be more efficient. Automated enrollment for the sequence through workflows works only with automated personalized emails (custom. `Enroll in Sequence` - enrolls a contact in a sequence of choice based on workflow criteria. I'd like to execute a sequence we've built in our HubSpot CRM when a contact property changes. 'Unenroll from Sequence` - unenrolls a contact from any Sequence they are actively enrolled in. 2. Learn more about setting enrollment triggers in workflows. We have an app that we use at conferences, and we enroll people into a 4 email drip campaign after the conference. Can you confirm if you have an Enterprise account or. I import lists on a daily basis that go through a workflow to send emails. If the contact is not enrolled in a Sequence, nothing will happen, the step. To do this, I am trying to create a list of those who have completed the abandon basket workflow, then have that a. If you would like to automate this, this is possible through a custom code action (available as a template here) which requires a Operations Hub Professional Subscription. Good catch. Click the name of a contact-based workflow. But this is not shown as an option at all. Discussions. You would need a Sales Hub or Service Hub Enterprise subscription to enroll contacts in a sequence via a workflow. Also, while creating sequence s, you always have to use sales email templates, but you will. eg; when contact property is set to 'X' trigger sequence 'Y' This workflow tool will allow you to send and streamline your marketing emails directly through HubSpot. Aug 19, 2023. Visual Editing. . My solution was to add a property to HubSpot and then add it to the Workflow Enrollment Criteria. You can simply add the criterion "AND Now in sequence it not equal to True". Must've been smokin crack when I originally answered this thread. Unfortunately, this is only available to Sales Hub Enterprise customers, which means it's out of reach of all but the largest customers. It's common for us to have multiple deals/projects for the same contact. I realiezed that there is no such option as setting the contact owner as sender of (emails in) a sequence, I have to pre-define sender here: Enroll contacts in a sequence without an email address. Action 1: Contact's lifecycle is changed to Lead, MQL, or SQL (depending on how high their score is) Action 2: If/then branch—if lifecycle becomes SQL, change contact owner to a member of the sales team. You can then use this property for reporting or list building. lead status changes from outreach attempted to contacted) and if that occurs, the following action is "unenroll contact from sequence". Hello, I need help building a workflow that is based on a static list. I realized that using "enroll into another workflow" feature can help greatly reduce the number of YES/NO branches need to use. Cookies help to provide a more personalized experience and relevant advertising for you, and web analytics for us. Cookies help to provide a more personalized experience and relevant advertising for you, and web analytics for us. Click on the “Add email” button to add an email to your sequence. Thank you Karsten, This is a good workaround but won't work for my use, unfortunately. Click Enroll contacts at the top right of the sequence page. Does anyone know if a workflow is possible that has a lead status cause unenrollment from (specific. Can i create a workflow based on a sequence? for example when a user click on a link on one step (email) and create a workflow to notify a user?Limit the number of contacts in a workflow. Possible but more risky. On the left, choose Contact-based. Choose the type of workflow you want to create and select “Email Sequence” as the starting point. In the top right, click Create Sequence. Depending on the type. (These call criteria. In the workflow editor, click Set up triggers. Once you've navigated to contacts > lists > create list, select the "workflows" filter. So in short, we'd like to unroll users after a while. 3. Learn more about event triggers. Cookies help to provide a more personalized experience and relevant advertising for you, and web analytics for us. To enroll contacts into the sequence, click on the sequences name. Manual emails => a task to send an email Automated enrollment for the sequence through workflows. I'm not sure what whe are missing. Like many things, it can be achieved with custom code actions in workflows which require development. (They won't be unenrolled unless they meet a goal criterion, enter an exclusion list etc. `Enroll in Sequence` - enrolls a contact in a sequence of choice based on workflow criteria. . if No --> Enroll into Workflow 3. The Workflow is ON switch will be toggled on in the top right. Provide Professional tier customers with the ability to automatically trigger a sequence to enroll or unenroll based on different contact criteria or engagement. . 1) Create the list. When using the property filter is known for re-enrollment, objects can re-enroll in two. Only "now in a sequence is equal to True. It will allow you to send a series of email templates to your contacts. Some may very short term sequences such as every 2 days for a service call estimate, or a long term sequence for a larger Cap X project where we follow up every 4 to 6 weeks. ----- This is now in public beta! If we can't connect, we enroll the prospect in an email sequence. Contacts can also be entered manually with a list. Cookies help to provide a more personalized experience and relevant advertising for you, and web analytics for us. Resource HubSpot Knowledge Base What is a workflow goal and whyThat way, you would only need to enroll those who hadn't gone through those steps in the original sequence. Through the regular enrollment options, this cannot be changed. Hi , You could adjust the delay in the workflow to match the length of your sequence. Eventually, I managed to manually enroll my personal email into the workflow, but even though my personal contact was mentioned in the history section, it did not receive the email itself. And yes, I made sure the re-enrollment settings were set. Hi , I would approach this using two workflows: a deal-based workflow and a contact-based workflow. that bride can only be enrolled in one sequence (even though she reached out to multiple clubs for info). In the workflow that you want to trigger a sequence, click the + icon On the left in the actions panel, under External communication select either Enroll in a. g. If we manage to get a contact on the phone to discuss. I'd like to be able to use a hubspot workflow to enroll (and trigger) a contact into a sequence in the CRM. This helps us out a lot. Proceed to select the type of workflow you want to create. They will remove the contact from the same workflow. In your HubSpot account, navigate to Automation > Workflows. Hi HubSpot, I'm experimenting with automating first interactions and call invitations of our sales team via a toolset consisting of lead processing workflow and sequences. Personalisation => based on custom fields. Next post. Please note:. The account. Enrollment trigger: Contact is member of Webinar Registrants. Note that you will NOT be able to access emails created in the. We use cookies to make HubSpot's community a better place. A few hundred would be sufficient for us. " Once this is saved and processed, the list. I've made a modified workflow that uses the Last Contacted HubSpot contact property to do a rolling date for when its been. You can then use a contact-based workflow to enroll contacts with this value and unenroll them from the sequence. In the right panel, click the Re-enrollment tab. Allow cookies. They'll execute i asynchrounously so long as the enrollment criteria is met by the CRM object. In the top right of the sequence page, click Enroll. Further to these researches we add them to the contacts. Hi all, I'd like to set up my conference delegate onboarding workflow so that it will progressively skip the earlier emails in the sequence the nearer an enrolment gets to the event date. . Hi @sarahdecarlo - I see what you mean; alternatively, if you have access to automation, you could use a workflow to enrol contacts in the sequence as someone else. You can create enrollment triggers off of marketing email clicks inside of a HubSpot workflow like so: 1. Many are LinkedIn connections and conversations, which we still want to manage with a multi-step, time-based sequence. Do you need help setting that up or were you just checking to see if it was possible? I would recommend adding a delay in the workflow before the action to enroll in a sequence. Hi OK, with 7 different properties, I will try setting the workflow: Worry 1 is known --> trigger SMS sequence 1 --> At the end of sequence 1 I. If you would like to automate this, this is possible through a custom code action (available as a template here) which requires a Operations Hub Professional Subscription. ----- This is now in public beta!The send limit set by Sequences protects you from hitting your inbox's send limits, but if you want to avoid hitting the limit set by sequences, here are a few tips: Personalize at least the first email of every sequence. You will be the sequence user, meaning any tasks assigned to the sender will be assigned to you, and you won't be able to filter sequence statistics based on sender. If you want to make bulk updates to existing records, it is best to make those changes using the. In the workflow editor, click the + plus icon. In the. Only "now in a sequence is equal to True. . (This is preset based on the date you chose on the previous screen, but can be edited. Hi , I would approach this using two workflows: a deal-based workflow and a contact-based workflow. The workflow will then execute a series of actions on the enrolled record or associated records. You can then use a contact-based workflow to enroll contacts with this value and unenroll them from the sequence. Allow cookies. The email will be sent immediately and simultaneously to the contact being redirected to the thank you page. Here’s a step-by-step guide to setting up email sequences in HubSpot: Log in to your HubSpot account and navigate to the “Workflows” section. Depending on the time, the actions in that workflow will be on hold or execute. We use cookies to make HubSpot's community a better place. In the right panel, select the when an event occurs. Using a date reference ("is today") adds a bit of complexity since you're asking HubSpot to compare to characterics instead of just. So basically if a client visits the page we specify,. To learn more, and to see a full list of cookies we use, check out our Cookie Policy (baked goods not included). Select Workflows. You'd re-enroll contacts into the workflow when "Last sequence enrolled date" is known, then use the "Increase property value" workflow action to increase the value of the number property +1. The workflow will then execute a series of actions on the enrolled record or associated records. Go to Workflows. Manual emails => a task to send an email. To learn more, and to see a full list of cookies we use, check out our Cookie Policy (baked goods not included). The selected user/sender must have a paid Enterprise Sales or Service Hub seat. However, the contact is still enrolled in the sequence. We enroll these contacts in this sequence from the deal: Deal > Emails > Create Email > Sequences. Enroll from a workflow. Sometimes we get a call back from the prospect and do a discovery. To further refine your trigger, click Add refinement filters. To learn more, and to see a full list of cookies we use, check out our Cookie Policy (baked goods not included). Hello Yes I agree with you on this but as you had mentioned that you need a delay of min 2 days in sending SMS sequences if a user has filled out more than 1 worries, then I think in this case you can easily manage the delay. Rather, a specific Owner with a Paid Seat must be selected. The reason why deals were not re-enrolled is that the value in 'Last sequence enrolled' did not change. Cookies help to provide a more personalized experience and relevant advertising for you, and web analytics for us. Just using the endpoint to enroll allows my contacts to be re-enrolled to the workflow via the API endlessly. 9 Useful HubSpot Workflow Examples. So that if a contact is added to the "in-market". Click the button. It's great that with workflows users are now able to auto-enroll and un-enroll from sequences, but it would be SUPER helpful to be able to create a workflow where if a contact meets a certain criteria, that they will be unenrolled from only a specific sequence. eg; when contact property is. The selected user/sender must have a paid Enterprise Sales or Service Hub seat. Placeholder Sequence Workflows. Some uses of lists in HubSpot include: Sending a marketing email to a list of contacts. Create and manage workflows. To learn more, and to see a full list of cookies we use, check out our Cookie Policy (baked goods not included). . We use cookies to make HubSpot's community a better place. the workflow I have set up has the contact being added to two sequences one after another. In beta for Sales Hub Enterprise and Service Hub Enterprise are 2 new actons in Workflows. . In the left panel, select Start from scratch or select a pre-made sequence template. Unfortunately not, no. We then combine this with 1 or 2 follow-up phone calls. SarahMayo1. HubSpot Workflow Examples to Convert SQLs into Customers. In fairness, HubSpot has improved one aspect of this situation since my original cry for help. Enroll a contact in a sequence. In the workflow that you want to trigger a sequence, click the + icon. Something that feels like a massive hole in HubSpot is the ability to task reps with triggering a specific Sequence. To learn more, and to see a full list of cookies we use, check out our Cookie Policy (baked goods not included). Can you confirm if you have an Enterprise account or an Enterprise trial? Than. 1. A workflow is a great way to allow this process to take place, but a successful workflow must have a delay in order for this to occur. After assigning a Lead to a HS Sales User, I'd like to start a Sequence on their behalf, such that the email in the sequence has the FROM email of. Simply click the sequence name. Use bulk enroll for specific use-cases, not for prospecting. These teams usually receive a lead that goes through an automatic cadence (like a sequence), but on workflows, instead of waiting for the salesperson to enroll the contact on a sequence. Here are some common starting points to consider -. HubSpot Updates. You can access the sequence ID by look at the sequence URL:. Thanks, DianaHi , You can use the contact properties "Last sequence enrolled" and "Last sequence ended date" for this. Create a workflow from scratch and set the enrollment trigger to “Custom date property is known”. In the left panel, select the when an event occurs. Delays and actions are based on the action before it, not the lead's enrollment date. (Knowledge base: Enroll and unenroll contacts in sequences using workflows)When enrolling Contacts in a Sequence using a workflow, the automated emails cannot currently be sent dynamically "from Contact Owner". I thought out plan allowed for that. If there is a chance that a contact might land in another sequence and should be re-enrolled again, it should look like this: That means that a contact will re-enroll when the number of deals changes an. To learn more, and. wrote: What I would like to do is that all contacts enrolled in any sequence would have its lifecycle stage updated to Sales Qualif. I'm curious as to whether the workflow passes the enrollment as the action (causing the contact to move on immediately to the next step), or the completion of the sequence as the. e. You can simply add the criterion "AND Now in sequence it not equal to True". Out of the box, without custom development, workflows do not have any cap / throttling features. So to give more clarity. You can also use contact based workflow to automatically unenroll contacts. So that if a contact is added to the "in-market" workflow they're. Second, I went into HubSpot and made a workflow that had the enrollment trigger as "Start Date" property is "known". Scroll down to HubSpot Asset Membership and Enrollment > Click on Workflow Enrollment and then choose your workflow. When meeting certain criteria in workflow A, contact is. To give a user Delete access, they must be given Edit access. Learn more about the Workflows API in the Workflows API overview . Hi , The easiest way to exclude contacts who are in sequences from marketing workflows is via the workflow enrollment criteria. sure, but then you are just sending a generic email and we get 100's of. `Enroll in Sequence` - enrolls a contact in a sequence of choice based on workflow criteria. 1. An 'Enroll in sequence' action and an `Unenroll from sequence` action. But while using sequences, you need to send emails from your connected inbox. To learn more, and to see a full list of cookies we use, check out our Cookie Policy (baked goods not included). So if we apply your suggested 5 min or similar delay to the relevant workflows and then our initial workflow has a 1 min delay and has the steps. We'll probably go ahead w/o the delay but we'd prefer to add a 30 minute-delay to make it auto-enrollment seem. Identify product qualified leads. (I'd appreciate it!) Have a great dayThe sequence is the first point of contact we have with prospects after they enquire. Placeholers => required to be manually personalized before enrollment. This is a contact property. Example: Create a single checklist property called "XYZ Import" Add XYZ Import is any of Yes to the enrollment criteria in the workflow Run of order / Priority on workflows. @RYaqoob To Dennis' point, I wonder if this is something you can do when enrolling the user into the sequence? Rather than listening for an email to be sent? For. (Add enrollment triggers > List membership > select list) Action 1: Specify a date the workflow is centered on. In the top right, click Create sequence. Contacts already met the workflow goal. Make sure that you have re-enrollment enabled. An 'Enroll in sequence' action and an `Unenroll from sequence` action. It waits for the first workflow to set 30 day re-enrollment trigger to "Yes", clears the property, waits 30 days and then sets it to "Yes" again – which will make the deal re. But we need to enroll contacts into sequences programmatically. Hi HubSpot, I'm experimenting with automating first interactions and call invitations of our sales team via a toolset consisting of lead processing workflow and sequences. Automating follow-ups. Oct 20, 2022 9:57 AM. Generating awareness on this issue is likely the best option; explaining to them that they shouldn't bulk enroll in batches of 50 but maybe 25, spacing them out by a. Upvoting here will alert our. Click the name of a workflow. Hi everyone, We have a renewal pipeline. There are multiple types of workflows in HubSpot based on your end goals. We'd like to be able to create a sequence and enroll a Contact List instead of having to add contacts one by one, bulk or via workflow. eg; when contact property is. Set an action to manually enroll into Workflow A. Hi , Automatic deletion is not available as a default workflow action. You can select additional properties to refine the objects that you would like to enroll in the workflow. The first option will unenroll the contact from the workflow they are currently in; the workflow where they are currently completing actions. From what I understand it is not possible to customize automatic unerollment from a sequence, and it's also not possible to reference sequence enrollment from a workflow. Enroll contact into a workflow. Last SMS) --> Delay 2 days --> Enroll into Workflow 3. Use contact-based workflows to automate sequence enrollment and unenrollment. Rather, a specific Owner with a Paid Seat must be selected. Manually unenroll multiple contacts from the sequence summary page. They'll execute i asynchrounously so long as the enrollment criteria is met by the CRM object. In the left panel, select Ticket-based to enroll your workflow for tickets. 3. )This is a contact property. In your HubSpot account, navigate to Automation > Workflows . Standard workflows are triggered when a contact in your CRM meets the starting condition (s) of the workflow. It will allow you to send a series of email templates to your contacts. Below that, the feature is not available. We would like to enroll contacts who complete this workflow but do not order into a long-term nudge campaign (new workflow). See more ideas labeled with:We use cookies to make HubSpot's community a better place. For large Teams with many users, this means you must create a specific if/then branch for every person on your team who might need to be the. I'd like to be able to use a hubspot workflow to enroll (and trigger) a contact into a sequence in the CRM. However when we discovered that right now you can only enroll in a sequence from a contact-based flow, it was a bit of a setback. Once you've navigated to contacts > lists > create list, select the "workflows" filter. If not, the best that you can do is to create an active list that would capture these people and enroll that list in a workflow that assigns the task to the contact owner to enroll t. Generating awareness on this issue is likely the best option; explaining to them that they shouldn't bulk enroll in batches of 50 but maybe 25, spacing them out by a. For large Teams with many users, this means you must create a specific if/then branch for every person on your team who might need to be the Sender of. The best way for me to illustrate this is to describe the problem I've just run into. Alternatively, follow these steps for the automatic setup:. Before you can set this up, you would first create a new custom contact property called, for example, "Renewal reminder trigger", a single checkbox. Personalisation => based on custom fields. Example: Create a single checklist property called "XYZ Import" Add XYZ Import is any of Yes to the enrollment criteria in the workflowRun of order / Priority on workflows. A webhook workflow will need to be created in Hubspot for the deals that you'd like to export. How should one use the "Last Sequence Enrolled" and "Last sequence ended date" properties to check if the contact has responded? Would we check if the sequence ended before the expected end date?In the upper right, click Create workflow button and choose From scratch option.