Solutions. Includes ready-to-use ITOps reports and dashboards and provides end-to-end insights into health trends and ITOps KPIs. Strategic initiatives create IT Ops challenges. Automatic Incident Triage. Product Releases. Incident triage and remediation traditionally involves dozens of manual actions to notify and coordinate teams. Automatic Incident Triage. Solutions. Enterprise Cloud Platform. The CODiE Awards recognize the. Real-time Topology Mesh. Solutions . We at BigPanda are proud to share that Gartner has selected BigPanda as a "Cool Vendor" in Availability and Performance category. Unified Analytics. AI and automation. ” There is no better way to describe our partnership with. Real-time Topology Mesh. SAN FRANCISCO, May 9, 2023 — BigPanda, Inc. Our early adopters found it greatly reduces. Contact Info: info@bigpanda. Product Releases. Automatic Incident Triage. Automatic Incident Triage. He's spent 15 years in IT Operations and ~ 20 yrs in Enterprise IT. It quickly identifies patterns in a fully customizable manner to isolate critical issues. However, tech also was hit hard with software engineers (3. Automatic Incident Triage. Root Cause Changes. Root Cause Changes. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065The bulk of the $210m in venture funding that we raised in 2022 is being invested in product innovation, furthering the BigPanda use of AI to enable autonomous IT operations. Incident 360 Console. The problem is real, and as. Unified Analytics. , the leader in AIOps Event Correlation and Automation, today released the findings of a new report titled “The Modern IT Outage: Costs, Causes and Cures,” which. Product Releases. Root Cause Changes. Automatic Incident Triage. Real-time Topology Mesh. Enterprise Cloud Platform. Incident 360 Console. Incident Intelligence enables faster incident detection, accelerated triage, and reduced escalations. Incident 360 Console. Incident 360 Console. 2023 Trend: Using automation to improve efficiency. And after a careful and thorough search and. Incident 360 Console. Unified Analytics. Real-time Topology Mesh. Just click Incidents in the menu at the top. Adopting BigPanda’s Event Correlation and Automation platform, powered by AIOps, has helped Expedia in its modernization journey, with quantifiable results: Enabling DevOps. Enterprise Cloud Platform. Real-time Topology Mesh. Solutions. org recognized our efforts to create resources for our customers. “More is not better. Unified Analytics. Automatic Incident Triage. Product Releases. BigPanda Captures Market with Domain-Agnostic Event Correlation and Automation of IT Ops Data from All Monitoring, Observability, Change and Topology. Solutions. BigPanda is continuously investing in keeping our offering at the forefront of AIOps innovation. Why BigPanda? Read Overview. Solutions. Real-time Topology Mesh. Enterprise Cloud Platform. Solutions. Simplifying and automating it can significantly improve IT Ops across the board. Real-time Topology Mesh. by Amy Brennen | Oct 5, 2023. 7, 2023 — BigPanda, Inc. Using a CMDB like ServiceNow’s is an ITIL best practice and enables IT teams to manage the relationships between configuration items (CI), maintain asset data, and for IT asset management. Incident 360 Console. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065The new Connect framework makes it easy for BigPanda to deliver more value in the exact place where users are already conducting incident triage. Incident 360 Console. BigPanda’s Partner of the Year annual awards program recognizes the top-performing organizations that demonstrate excellence in innovation, customer service. Alert Correlation Platform Continues Growth Trajectory Fueled by New Customer Acquisitions and Partnerships. BigPanda simplifies incident response for IT Operations, with pre-built integrations and an easy learning curve for operators. BigPanda’s Autonomous Operations platform does just that. With that success,. BigPanda helps IT operations teams improve service availability, drive operational efficiencies and reduce the costs and risks associated with. Solutions. Solutions. Unified Analytics. Enterprise Cloud Platform. BigPanda’s. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065Automatic Incident Triage. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065Leader in AIOps Takes Home the Prize for Best Cloud Automation Solution. This empowers IT Ops to fix issues quickly and focus on what matters. Incident 360 Console. Algorithmic alert correlation can also be automated and create system-generated patterns through machine learning. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065Mohan is the VP of Product Marketing at BigPanda. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065BigPanda helps these organizations by making sense of the enormous amount of disparate information, allowing them to take action on incidents through automated incident management and workflows and. “Time is one of the biggest. Using the cost of an outage as an. Real-time Topology Mesh. BigPanda provides many levels of user-defined automation in the detection, classification, correlation and resolution of incidents. BigPanda Alert Intelligence service helped SIE to get a comprehensive view of their IT environment that eliminated the need for the NOC to switch between multiple monitoring dashboards when responding to an incident. Product Releases. Enterprise Cloud Platform. The average enterprise deals with at least 15 different monitoring and observability tools that create thousands of alerts a day, often overwhelming and drowning their IT operations. BigPanda’s AIOps Event Correlation and Automation platform converts this data into actual incidents that have context and are actionable right now. BigPanda’s Event Enrichment Engine allows users to easily edit and change this order through a drag-and-drop UI. Solutions. With Incident Intelligence, combine AI-driven alert correlation with real-time incident triage for faster detection. Algorithmic alert correlation can also be automated and create system-generated patterns through machine learning. Unified Analytics. DevOps and SRE. AIOps is typically used to reduce alert noise, identify incidents across the tech stack, and automate incident management workflows. Real-time Topology Mesh. Root Cause Changes. Ready to speed up incidents? See how Automatic Incident Triage significantly simplifies and shortens your triage and significantly lowers your MTTR. Real-time Topology Mesh. Enterprise Cloud Platform. Root Cause Changes. correlation extraordinary effectiveness in recognizing which events can reasonably be grouped into a single event for triage. Most organizations suffer from some form of alert noise, shares Adam Blau, senior director of product marketing at BigPanda. by Corina Payne | Feb 7, 2023. Real-time Topology Mesh. Unified Analytics. Enterprise Cloud Platform. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065Step 4: Recover and Reset. BigPanda is proud to announce its newest partnership with Optm, a leading next-generation services and solutions provider. With organizations using multiple tools in their IT stack, manually finding the right. Product Releases. Incident 360 Console. Transformation initiatives. Automatic Incident Triage. Real-time Topology Mesh. Automatic Incident Triage. Our customers like this approach, and they’re telling us that this is the way to go. BigPanda’s Incident 360 console reveals statistically significant changes linked to each incident, enabling users to confirm matches before initiating incident triage or. Automatic Incident Triage. Product Releases. Leader in AIOps Takes Home the Prize for Best Cloud Automation Solution. Product Releases. Automatic Incident Triage. Enterprise Cloud Platform. Incident 360 Console. SAN FRANCISCO, March 21, 2023 — BigPanda, Inc. Real-time Topology Mesh. Real-time Topology Mesh. Unified Analytics. Product Releases. , the leader in AIOps Event Correlation and Automation, today announced it placed No. Real-time Topology Mesh. Both have their own benefits and drawbacks, so it’s important to understand the difference between them before. Unified Analytics. Automatic Incident Triage. Embrace. This minimizes the burden on personnel to document. Root Cause Changes. Unified Analytics. Contact Info: info@bigpanda. Automatic Incident Triage. It’s chaos. See how Fortune 500 companies are reducing IT costs. How BigPanda automates Root Cause Analysis The first advantage of incident triage automation is self-evident in all that was just discussed, mainly a shorter incident lifecycle – leading to improved performance and availability for apps and services. It ingests and correlates alerts into a small number of insight-rich. PT each day. This process outlines who the concerned stakeholders for responding are, how incidents are detected and conveyed to the IT team, and the various tools used for resolving the incidents. Unified Analytics. Product Releases. Accelerate incident triage AIOps employs advanced algorithms and machine learning to swiftly analyze and prioritize incoming incidents based on their potential impact and urgency. by BigPanda | Sep 10, 2020. Real-time Topology Mesh. Unified Analytics. Real-time Topology Mesh. IT incident management is a systematic approach to detect, evaluate, resolve, and prevent IT incidents to reduce their adverse effects on business operations. Unified Analytics. Oddly. ITOps and DevOps teams need a clear roadmap to design, implement, and operate the incident management process; IT incident management best practices provide a framework for managing IT. Learn more about Automatic Incident Tags. Enterprise Cloud Platform. Product Releases. Learn more. Root Cause Changes. Enterprise Cloud Platform. Real-time Topology Mesh. In short, MTBF is a vital incident metric. It’s event storms. In contrast, ServiceNow IT Operations (ITOM) focuses on managing and. Automatic enrichment - Set up criteria to automatically enrich incidents with additional contextual information via tags. BigPanda surfaces and suggests the changes that are likely to have caused the incident, constantly learning and improving based on your responses. io | (650) 434-8011. Enterprise Cloud Platform. Event moderator and BigPanda Regional VP of Professional Services Sales Jordan Gamble carried the sinking ship analogy a step further. However, these initiatives create complexity for IT Ops teams. Product Releases. On average, our customers sent us 2. Read the skinny for a brief summary, then either lean back and watch the interview, or if you prefer to continue. In the right pane, the tag details will include a list of any previously configured automatic enrichment. Triage Incident triage is the process of quickly evaluating a new incident and determining the next steps. Solutions. See how Fortune 500 companies are reducing IT costs. Navigate to Settings > Incident Enrichment. The content in this post has been. Root Cause Changes. Unified Analytics. Incident 360 Console. Enterprise Cloud Platform. A tool rationalization head start with BigPanda. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065Automatic Incident Triage. by BigPanda | Jun 26, 2023. We are doing this now to. Root Cause Changes. Product Releases. With alert enrichment and correlation, BigPanda brings incident details together into a single pane, making it easier for teams to quickly analyze tech stack impact and identify potential causes. BigPanda for C-suite. Perhaps you and your IT team are struggling with constantly buying new. To see the full 2023 product roadmap, reach out to your customer service agent (CSA) to. BigPanda’s Incident Intelligence service provides a powerful AI/ML-driven alert correlation engine that can help identify incidents in real-time, accelerate triage by adding business context and business logic, and surface probable root cause. Real-time Topology Mesh. Automatic Incident Triage. Root Cause Changes. BigPanda Appoints Matt Biehler and Nisa Spyker as Directors of Alliances and Channel Sales to Guide Growth through Partners. Enterprise Cloud Platform. Root Cause Changes. Real-time Topology Mesh. Where: Online registration for the. Incident 360 Console. BigPanda shines at Gartner IOCS. Incident 360 Console. Unified Analytics. Automatic Incident Triage. Incident 360 Console. Automatic Incident Triage. 5 Business Days. In this webinar, BigPanda’s own VP of Product Marketing Mohan Kompella and Syapse’s Chief Data and Product Development Officer Vinod Subramanian talk about what is and isn’t working in healthcare ITOps and how AIOps fits into healthcare. SAN FRANCISCO, May 16, 2023 — BigPanda, Inc. But BigPanda is unique in its sales team’s communication for the betterment of the customer. Root Cause Changes. Unified Analytics. Incident 360 Console. Incident 360 Console. Contact Info: info@bigpanda. Application modernization. Root Cause Changes. Incident 360 Console. Unified Analytics. At the end of the day, AI and machine learning is a design philosophy. Many incidents escalate into crippling outages that impact users and customers only because. Incident 360 Console. Unified Analytics. Enterprise Cloud Platform. Incident 360 Console. BigPanda’s Event Enrichment Engine creates high-quality incidents that deliver tangible benefits to ITOps, NOC and DevOps/SRE teams across the incident management lifecycle. This minimizes the burden on personnel to document. BigPanda cuts through the complexity of your monitoring stack and consolidates alerts from all of your monitoring systems. Enterprise Cloud Platform. Hybrid cloud. Solutions. Real-time Topology Mesh. AIOps also grants devs automatic access to feedback from the end-user when something isn’t working as expected. Enterprise Cloud Platform. Root Cause Changes. Based on this enriched information, teams can either immediately resolve the incident,. By deploying BigPanda, organizations can reduce their IT operating costs by at most 50% and MTTR by 50% or more. , the leader in Incident Intelligence and Automation powered by AIOps, today announced it has been named to Inc. The BigPanda Incident Console has been reimagined to deliver a more intuitive incident feed with improved usability and performance. Incident management; Configuration management; Quality management; Event correlation is tied to the incident management process, but it is interwoven with all six processes because event correlation provides the contextual information needed to understand the impact of a change, diagnose a problem or track the progress of a. Root Cause Changes. Enterprise Cloud Platform. Real-time Topology Mesh. Unified Analytics. Solutions. Enterprise Cloud. Root Cause Changes. Automatic bi-directional syncing ensures that all teams have access to the latest incident. Self-service analytics: This was the. Incident 360 Console. Solutions. The Incident Feed. Event triage: AIOps platforms enhance incidents with business and operational context, enabling rapid triage. Here you can track and manage all of your active incidents – no matter what system they’re coming from: Nagios, New Relic, Pingdom, Zabbix, CloudWatch. Product Releases. Cloud-based IT incident response solution purpose-built for large enterprises. Unified Analytics. Solutions. Automatic Incident Triage. Real-time Topology Mesh. by Amy Brennen | Oct 5, 2023. Unified Analytics. BigPanda’s Automatic Incident Triage helps IT Ops and NOC teams solve this pain point, improve NOC productivity and reclaim high-value L3 and DevOps FTE hours. Incident 360 Console. Enterprise Cloud Platform. It can also act as a smart assistant for ITOps, SREs, and DevOps teams, greatly reducing stress and improving incident response. Enterprise Cloud Platform. Enterprise Cloud Platform. by Anirban Chatterjee | Dec 2, 2021. Real-time Topology Mesh. Instrumental in AI Root Cause Analysis, however, is access to a. Incident 360 Console. solution does today is the roadmap and vision that we are pursuing as we drive closer and closer to fully autonomous IT incident management. Contact Info: info@bigpanda. Rather than continuously monitoring these streams, individuals are notified when significant events or alerts occur. Accelerate incident triage. Real-time Topology Mesh. Unified Analytics. Automatic Incident Triage. As your business grows and adds applications and digital offerings, BigPanda helps you scale IT operations without increasing complexity or cost. Automatic Incident Triage. Incident 360 Console. To help reduce the burden on first incident responders, and to help their enterprises reduce MTTR, we’re excited to announce the latest. Creates shared awareness for ITOps, NOC, DevOps and SRE teams by providing a 360-degree overview of each incident detected by BigPanda. Incident 360 Console. The BigPanda Incident Tags Definitions API is able to create and update incident tags, as well as get incident tag definitions. Join Elik Eizenberg, BigPanda’s CTO, in a discussion about the role of ITSM and ITIL in today’s hybrid cloud environments. Incident 360 Console. Watch now. Enterprise Cloud Platform. Incident 360 Console. Employment Verifications: voe@bigpanda. Enterprise Cloud Platform. Streib previously developed her tech sales expertise at Datadog where she worked for four years, rising from a sales development representative to a senior account executive. Unified Analytics. Incident 360 Console. Unified Analytics. MTBF helps us anticipate how likely a system, application or service will fail within a specific period or how often a particular type of failure may occur. Automatic Incident Triage. Automatic Incident Triage. Root Cause Changes. Product Releases. Enterprise Cloud Platform. Real-time Topology Mesh. By turning 20 alerts into 1 incident, BigPanda reduced alert noise by 95% in this one instance, and it didn’t rely on a CMDB to do it! Enrichment – a more powerful example. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065Company Delivers Higher Scores Than the Average Finalist as Employees Identify Collaboration as the Main Strength of the Work Environment. Incident 360 Console. Enterprise Cloud Platform. Automatic Incident Triage. Solutions. Automatic Incident Triage. Enterprise Cloud Platform. Root Cause Changes. In order to reduce disruptions, an incident commander needs to protect the integrity of the resolution effort by keeping people from asking the wrong questions at the wrong time. Automatic Incident Triage. Contact Info:. BigPanda streamlines incident response with automatic incident triage, bi-directional ticketing, notifications and creation of war rooms. Root Cause Changes. Incident 360 Console. Real-time Topology Mesh. The BigPanda incident feed is now available on mobile devices, making it easier than ever to find and view incidents, drill down each one, and take action while on the. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065Automatic Incident Triage. Unified Analytics. It allows you to have consistent and reliable data. Incident 360 Console. Product Releases. Solutions. Unified Analytics. The service reduced fragmented alert noise from each monitoring tool and enriched the alerts with Sony’s requirements for. Hybrid cloud. The effects of BigPanda’s most recent round of funding—amounting to $190 million—will be reverberating throughout the company for years to come. BigPanda’s Take: Algorithmic Service Operations solutions can serve as a single-source-of-truth repository to capture all relevant human and machine data associated with IT events, including major incidents, beyond in-the-moment process automation. , the leader in Event Correlation and Automation powered by AIOps, today announced the availability of. BigPanda’s Area Vice President of Value and Adoption, Craig Ferrara, says the importance of data hygiene—putting good data in to get good data out—is the core of alert. Incident 360 Console. The goal of CI/CD is to reduce the time it takes to get new features and updates into the hands of users. Incident 360 Console. In addition, the company is working toward fully autonomous incident management to automate as much of the first-line incident management process as possible. Incident 360 Console. Unified Analytics. , the leader in AIOps Event Correlation and Automation, today cemented its leadership position in the AIOps market with a new $190 million funding round. Enterprise Cloud Platform. Unified Analytics. BigPanda has been named the best IT management solution of 2022 as part of the annual SIIA CODiE Awards. Use BigPanda together with your best-of-breed monitoring and observability tools to shorten your incident management lifecycle and dramatically improve your MTTR. Streib’s strengths combine technical knowledge with a keen understanding of the importance of creating and. Real-time Topology Mesh. Connections to third-party runbook. Root Cause Changes. Solutions. Real-time Topology Mesh. Providers like BigPanda sit in a pivotal position between these data generating tools and the business units that consume the output. Yet, it’s extremely progressive in its AI capabilities. Generative AI works in near real-time to automatically add the correlated alerts’ summary, title, and root cause analysis to ITSM tickets or chat collaboration channels with specific L1/L2/L3 teams – without manual intervention. Root Cause Changes. Product Releases. Let’s explore how the new integration maps to BigPanda’s product announcements from earlier this year. Unified Analytics. Application modernization. Our advanced AIOps technology redefines incident management, prevents service disruptions, and elevates customer satisfaction – and I couldn’t be more. We’re thrilled CustomerEducation. Unified Analytics. Event triage: AIOps platforms enhance incidents with business and operational context, enabling rapid triage. Product Releases. , the leader in Incident Intelligence and Automation powered by AIOps, today announced it will host a user group event on March 21 at Shoreditch Treehouse in London. They are in complex industries that are. Enterprise Cloud Platform. Real-time Topology Mesh. Enterprise Cloud Platform. Ready for a self-guided tour of BigPanda’s Event Correlation and Automation platform? Our product team put together a virtual environment to give you an idea of the capabilities we offer and the use cases we solve. Unified Analytics. Unified Analytics. Unified Analytics.