I’ve tried resetting the hub, switching off pod and even moving it to same room as my hub, ive even plugged it directly into the hub via ethernet, however it’s still starts with green light then goes to to constant blue light flashing. Check your Hive Hub is placed correctly by following the guide here. can please look into this. If it has. Green flashing base light for hours, no internet. Both have had the wifi light continuously. I'm unable to connect to the hub whatsoever through Ethernet or WIFI. I *think* it meant downloading updates, but it's annoying there is no 'handbook' to tell us what these lights mean. Thanks 4 helping. On the back of the Hub 3. Hi I have had the same issue. When the power light is solid white, it indicates that the hub is on and working correctly. We would like to show you a description here but the site won’t allow us. Stopped working about 11pm and hasn't worked since. We would like to show you a description here but the site won’t allow us. You can use a pen or paper clip to do this. I use an NTL TV socket for broadband. . We would like to show you a description here but the site won’t allow us. Flashing red light. Wait a few minutes for the Hub to clear its settings and reboot. We would like to show you a description here but the site won’t allow us. on 09-09-2022 21:47. On the back of the Hub 3. Options. If you don’t have issues with anything other than what you’re describing here, you’re unlikely to notice a significant difference. 168. 08-01-2023 22:03 - edited 08-01-2023 22:06. 2 Internet Light. The Virgin Media Hub 5 light at the front let's you know what is g. If the light is red, it means there is an issue with the WPS connection. on 20-09-2023 09:55. 2. So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides and answers – like our billing and payments help guides. Bottom – WLAN (green/blue). This means the Hub is switched on, but your WiFi has not been activated. They have upgraded the hub 4 to hub 5 and managed to connect 1 pod. It alternates between a solid wifi and lower green light symbol with flashing green arrows and another state where the wifi symbol is solid, the lower bar is. Suddenly this morning we have a green flashing light with no internet. Away from large bodies of water (e. Alternatively, you can hold down the standby button on the front of your box for five seconds or unplug it from the main power supply, wait 20 seconds and then plug it back in. Do this now if needed, as it's a £25 fee if done later. We would like to show you a description here but the site won’t allow us. You may have a loose connection somewhere along the line. Pressing the button for two seconds will prepare the Hub 3. Two green arrows . I got the green power light flashing and WiFi light is green. Some users on the Forums are reporting days to complete for whatever reason. In normal operation the power light will be on and the connection light will be off. We had a Virgin broadband outage for most of Saturday, and since then the Hive hub wont connect to the Internet. But in most cases, a green light will mean something else depending on which light is green. 1. Solid White; Red Light; Dim White Light; Green Light; Blue Light; Flashing White; Slow and unresponsive internet; Understanding Your Router Lights; Conclusion: LEDs And Their Meanings; Hub 4 Features at a Glance 4 Ethernet ports. Wait 5-10 minutes for the Hub to reboot itself. Got to 3 out of 3 and then box restarted again. The POWER LED and CHARGING LED light should be ON. We would like to show you a description here but the site won’t allow us. To address this problem, follow these steps: Turn off the router. Understanding the meaning of these indicator lights can help you troubleshoot any issues you may be having with your internet connection and ensure that your Virgin Media Hub 4 router is. The Virgin Tivo box has several lights located on the front of the box. In this article, we’ll explain how to disable WPS on your Virgin Media box, stopping that annoying green light from flashing at you. If it’s flashing green, it’s starting up. Make sure there aren’t any damaged wires/cables. The WPS button is just above the Virgin Media logo. We have had a Hub 3 for a year with no problems. I have tried the WiFi troubleshooting and still nothing. I'm not sure what else i can do to fix this any help would be amazing. If the remote has stopped controlling the volume and you’re using. on 01-04-2023 20:55. The reason that your Virgin Media router is flashing green is that it is searching for WPS. Joining in. Last Wednesday I had Virgin Media fitted and within 6 days I seem to have had the dreaded flashing green light on the modem which has meant I cannot get internet access. Our internet connection is working though, generally 40mbs - yes it's slow but is quite normal for us. We would like to show you a description here but the site won’t allow us. Sounds like the cable is disconnected either in the Omnibox outside, or at the street cabinet. Hi, my wifi's been down for over a day now and my Hub 3's been interchanging between either a flashing arrow light and a solid base light, and a flashing base light with no arrow light. I’ve reset and rebooted the hub multiple times, unplugged and plug in all cables from both sides multiple times and I’m just getting no Wi-Fi. It’s likely to be a loose connection in your home. I have also fairly recently moved up to 650Mb broadband to combat these issues. I logged into my virgin media account by typing in my gateway into internet explorer and then using the password on my router. Options. I've done the usual remedies (turn on and off, 10 second reboot, 60 second reboot) but I'm still faced with the internet arrows flashing green. Flashing lights can be caused by environmental or device issues. We would like to show you a description here but the site won’t allow us. Options. When batteries are fully charged, the CHARGING LED will be OFF. iconiccm @iconiccm. Removed hub 3 and followed the installation instructions for the hub 5 only to be greeted with a flashing green light. Tuning in. On our wavelength. Won't connect. DO NOT reboot the hub but allow it 8 to 10 minutes to boot up and settle down. I hooked up and had virgin send the signal hours ago. In this. Having searched around I. 1) Call the equipment activation number and see if the Hub has been activated correctly on your account. on 07-01-2023 13:02. We would like to show you a description here but the site won’t allow us. Hey. Suddenly this morning we have a green flashing light with no internet. Technically the colour is supposed to be "magenta", but as the LED package is a cheap and short life affair, the blue output of the RGB diode package fades and the resultant attempt at magenta looks red. The power plug on the back. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. We would like to show you a description here but the site won’t allow us. This includes: The Stream box. I didn't need an engineer to come as I had the. Any help greatly appreciated. We would like to show you a description here but the site won’t allow us. Virgin media tv remote green light stays on My gtpl stb nl-c5017g remote stopped working due to change in remote settings which is under system tools,now problem is that in through stb i can`. We would like to show you a description here but the site won’t allow us. I’ve reset the hub and checked all connections countless times and still nothing. 1 ACCEPTED SOLUTION. WiFi LED This fl ashes during setup, then stays green for 2 minutes when you’re done. Had my Internet completely drop. I did have a billing issue, but that has been solved. Tried resetting everything, unplugging everything and plugging it all back in and it didn't seem to solve anything. 351ms. The power light will remain on. Wireless – Solid or blinking green when WiFi is on. Virgin Phone Switchover. I've a flashing green light on my hub, no broadband or phone. I also wrote a full article about Virgin Hub 5 issues and the LED lights for common issues. how can i get a co; Modem lights all on. I’ve just moved into a new flat and obviously made sure that virgin was compatible with the property (which they said it was) before buying it. Vonage 2nd line. Hey folks. All in one super nifty tool. 0800 953 9500. Wait at least a full minute for the router to reboot. We would like to show you a description here but the site won’t allow us. Don't have a VM wall plug, but have one of the old NTL ones. Hub 5 blinking green base light. Note: the red light on the Virgin. See full list on practicallynetworked. Telewest wall socket: no visible power to be switched on. We would like to show you a description here but the site won’t allow us. Got my new hub today, after installing it it had a white flashing light for hours, I made sure to call support and activate it (I got 2 messages saying that my hub is activated) after the second message the white flashing light turned red. The “Ready” light: This LED shows that you’re connected to the Virgin Media network and should be on 24/7. Then, all you need to do is hold down the Info Button until the green light at the top of the remote starts flashing. No internet - Green flashing internet light. My Tivo V6 box has 3 lights: The Power/Status light to the right of the Virgin infinity symbol and two small lights to the left of the infinity symbol. Super hub - Status lights and control buttons. Virgin Media has four different routers depending on when you became a customer and the type of broadband. 1 ACCEPTED SOLUTION. TFTP/recovery blink (issue with bootloader) RAPID BLINK LOOP. I first plugged the wifi cable into the wall and this is what happened. The service status in our area shows no issues. For a brief period, press. Manage Your Account. We would like to show you a description here but the site won’t allow us. 1) Call the equipment activation number and see if the Hub has been activated correctly on your account. It was a black screen with the info that the channels were updating etc. As you connect the power supply to the wall and the Hub, make sure it is tightly connected. For £76 a month this shouldn’t be happening. . Expect a few minutes of reboot time once the download completes. We would like to show you a description here but the site won’t allow us. But in most cases, a green light will mean something else depending on which light is green. I have switched it off and on and reset it a few times. We would like to show you a description here but the site won’t allow us. The Wi-Fi light: If this is blinking or solid green,. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. If its the latter it is more than likely an activation issue, which customer services should be able to resolve over the phone. White. Started yesterday and mega slow internet. We would like to show you a description here but the site won’t allow us. Dim to Bright to Dim cycle takes 2500ms. Virgin Phone Switchover. Can you please ensure the following: Out in the open. 0 to connect to compatible WPS devices. First, you have the Wifi Light. This light fl ashes green when the Hub’s downloading a software update. Home Phone. Got home from work and the hub is flashing a yellow/green colour. I followed all instructions and I can see green wifi icon and green light blinking. The faq says: This means the Hub is on, but your WiFi isn’t. We would like to show you a description here but the site won’t allow us. I went into modem mode and then back out. Let’s try the signal. The power light should switch on and start flashing; Next, hold the WPS button on the booster and hold for 10 seconds, then release; The wireless and power lights should start to blink; Next, hold the WPS Virgin Media button on your hub until the light starts blinking, this will copy the details from the hub to the boosterRe: Flashing green light hub 5. The slow pulsing typically lasts up to 10 minutes before turning off when ready. The top wifi light is solid green, the internet connection - 5396739. I’ve installed 3 maybe 4 VM Hub 3 wifi boxes before but I’ve never experienced this issue. Stopped working about 11pm and hasn't worked since. 5x red flashing light. FPL ON Call box attached to AC flashing green light, not solid green light. Running modem mode and your own router is a good idea for a number of other reasons, e. 0 and after setting it all up, the power light has been flashing green all day. Flashing Red: Uh-oh, there’s a problem. If the wi-fi doesn't work on your device, it could be a problem with your laptop or phone. After 40 minuets I try the reset button for 30 seconds. Everything has been connected and the base light has been flashing green for 3+ hours. Please check this setting and enable cookies (if disabled)0800 953 9500. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. The table below shows the meaning of the lights: Green. Hub 5 green flashing light. All Rights ReservedThe reason that your Virgin Media router is flashing green is that it is searching for WPS. All Rights Reserved Hold the pinhole reset button for 10 seconds on the back of the Hub. Options. Thank you. A green light. I'm a brand new customer to Virgin and I just received my Home kit today. The solution to this is to disable WPS, which should stop the green WiFi light from. Virgin Media's official documentation on the lights for the Hub 5 doesn't explain this very well. The green light might be flashing because of a faulty link. Customer Support are on 150 or 0345. 1 ACCEPTED SOLUTION. Since then I have checked the physical connection and rebooted the hub multiple times but no change. First installation and flashing green light. Do I plug the broadband into it now? - 5444812. Tried reset button, nothing. Flashing White – Connecting to Virgin Media network. We would like to show you a description here but the site won’t allow us. Hello. If there is an area fault, VM won't send a tech until it is fixed or they may book one for you and another part of the VM system might automatically cancel the visit while any general fault is in place. But while it is working, the line is fine as well. It isn’t on during normal use, but turns red if there’s a problem. We would like to show you a description here but the site won’t allow us. Options. Blue: The router is engaged in channel bonding on the downstream connection. I’ve installed my hub 3 router for the first time today and the green light just keeps flashing. Any help greatly appreciated. Joining in. Green . We would like to show you a description here but the site won’t allow us. The information provided by some here isn't quite correct. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones. The service status in our area shows no issues. We would like to show you a description here but the site won’t allow us. One of the smaller lights is a WiFi symbol so I don't expect that one to light up as it is not connected to WiFi. Have tried resetting: holding reset button for 60 seconds; no dice. If the light is red, it means there is an issue with the WPS connection. We would like to show you a description here but the site won’t allow us. Green, flashing: The router is searching for a downstream frequency on the CABLE connection. Hub 3, green flashing light (+ wifi green) - usual fixes unsuccessful. If you’re using a splitter, make sure that’s firmly. Joining in. This worked! Thank you. Virgin Mobile. Options. The “Ready” light: This LED shows that you’re connected to the Virgin Media network and should be on 24/7. It was a black screen with the info that the channels were updating etc. Its a Hub 3. WiFi Light. 5x red flashing light. We would like to show you a description here but the site won’t allow us. Flashing Green & Red = possible power cable issue. Flashing Red – Updating firmware. To fix a TV green screen: Unplug your TV from the wall and wait 60 seconds. I can connect but there is no internet connection. We would like to show you a description here but the site won’t allow us. The only way it works now is to connect it via Ethernet cable. We would like to show you a description here but the site won’t allow us. Aug 02, 2023. We would like to show you a description here but the site won’t allow us. The green light will also illuminate if you’ve pressed the WPS button to connect another device to the wireless network. Off: There is no downstream activity on the. No internet -hub 4 flashing yellow light. Solid green wifi light, flashing green arrow and power light. After connecting the white cable that the previous occupier had used for virgin as well as plugging the hub into the hall the green power light has been flashing and the WiFi symbol has stayed green but still no WiFi. HELP! The arrow light isn't on at all. Remember: Once the Hub is reset, it will. Wait. This’ll only take a few minutes,. It keeps flashing green and then flashing white and my connectivity is still in and out. 08-01-2023 22:03 - edited 08-01-2023 22:06. Green flashing base light for hours, no internet. BD20. It's happened 2 other times (always after power outages) and I've been able to get it working, but this third time I can't get it to boot up. A flashing green light on your Virgin Media hub typically indicates a problem with your internet connection. The TV displays Starting up…. i’ve tried pulling the plug out, turning off the mains and pulling the lead out of the hub to try and reset it but nothing has worked. HELP! : r/VirginMedia. on 08-02-2023 19:25. A red light means there is an issue with your connections even though the Hub is on. When the device begins to pair, the system light can flash red. The Virgin connect app just says no pod detected. Check for a known local fault on 0800 561 0061 - it is an automated service. We would like to show you a description here but the site won’t allow us. Switch on the power button. This’ll only take a few minutes, depending on how many WiFi Pods are connected. Any attempt to reset or hard reset it have failed and. 83 per day if we don’t install your services on the promised day until installation’s completed. We would like to show you a description here but the site won’t allow us. Options. The base light on right corner was red this morning so I restarted the hub and it is now blinking green but still have no internet nor phone and can't even connect locally to the hub now. Checking the Indicator Lights. Late Saturday night the internet started to drop. If the Hub is slowly flashing green, it’s in the process of downloading a software update. Red Light. Flashing green: The Hub 3 is starting up. We would like to show you a description here but the site won’t allow us. MBBBear. In this case you have a solid white light at the bottom which means and upstream and downstream lock has been achieved, which is only possible if the connection and levels are good enough (even if they may need minor adjustments or not). I've recently installed my quick start package and since then the hub has been flashing green, i have reset it and made sure all wires are in tight as well as in the right places. Got to 3 out of 3 and then box restarted again. Internet checker says my area NN3 has no issues, phoning CS recorded anouncement says intermittent issue, CS agent says issues won't be solved until 6th June. We would like to show you a description here but the site won’t allow us. Power on. Options. Step 4: Hold down the ‘Home’ button for five seconds on the remote you are trying to pair. The WiFi light will flash green for 2 minutes during this process. The power light at the bottom of the device is the only light that should shine if everything. It can be quite frustrating when your internet goe. Power Light: This light will be blue when the box is switched on. Manage Your. I then did a pinhole reset which it. Flashing Green – Booting up. 23 April 2009 at 1:34PM in Broadband & internet access. We would like to show you a description here but the site won’t allow us. Tuning in. HUB 5 Flashing Blue Light. However, if you see a red light, it means that there is a problem with your internet connection. Now, navigate to the Advanced Settings, then click on Wireless. You have a problem connecting your router to the CMTS. I am having the same issue with my modem solid red light all working ok but I am concerned about it can you help thanks. Have tried rebooting: switching off power for 10 seconds and switching on again; no dice. Try a 60 second pinhole reset and don’t reboot the Hub. Having a similar problem to other users - our Hub 3 router is showing a green flashing light (the wifi icon is also glowing green). A red light means an issue with your connections even though the Hub is on. Joining in. This may take up to 2 minutes. Step 5: Once the remote can be seen on the list, use your phone to select it, completing the pairing process. The green light might be flashing because of a faulty link. Our hub 3 is online and connected to the wifi however there is no internet. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. My Super Hub 4 has been trying to update since yesterday lunch time and hasn't be able to update. The lights on the Hub 5 and Hub 5x serve as indicators for various states and conditions of the device. We would like to show you a description here but the site won’t allow us. Options. Try restarting it, and if the problem persists, contact Virgin Media support. I have also fairly recently moved up to 650Mb broadband to combat these issues. Virgin Media Hub 4 Lights and Their Meanings. _____________. Check with Area faults on 0800 561 0061 If you have a VM landline 150 this goes down to post code level. This might result from a faulty cable connection, a modem-mode. 83,840. We would like to show you a description here but the site won’t allow us. We’ve all been there: there’s a Virgin Media Flashing Green Light on your router, and you have no internet. No downtime reported in our area either. You will see a solid white light ring if you have a Hub 4. If the light is flashing green, the WPS feature is used to establish a connection. Hi All. stays green for 2 minutes when you’re done. Recording in progress. on 18-09-2023 15:45. 3. I have followed the help tools by rebooting the tv box, I have c. Then relocate it to halfway between the hub and the blackspot. I'm on a Superhub 3. But on install I’ve experienced this green flashing power light with the wifi symbol staying a solid green. I couldn't call Virgin for help due to the signal where I live being down the past few days and could continue to be down. It keeps flashing green and then flashing white and my connectivity is still in and out. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. . White . Rebooted several times, and waited for hours to download the update. 33 per day for a total loss of service after 2 full working days from registering the loss of service to us. Flashing arrows doesn't always mean no connection. Follow the steps below: Step 1. To ensure a strong Wi-Fi signal and reduce interference, consider the following tips: Bandwidth Management on the Virgin Media Hub 5 Virgin Media Hub 5 and Wi-Fi Security Alternative Connection. As you connect the power supply to the wall and the Hub, make sure it is tightly connected. If so try two things. 02-02-2023 02:25 - edited 02-02-2023 02:25. Internet has been down for a day, our router is flashing yellow. It’s like a. It’s been 4 hours but still green light is blinking but it says that it should be setup in 30 minutes to 2 hours and light will go white but after 4 hours I still see green light blinking. Make sure the white cable is plugged firmly into the Hub and at the Virgin Media socket on the wall. Try a pinhole reset (I think you'll find the pinhole on the base of the hub 5). Ive unplugged the hub but its still happening. 1 ACCEPTED SOLUTION. If the WiFi Pod’s light is double-blinking quickly and repeatedly, it’s in the process of improving your WiFi. WPS – Solid green for 2 minutes when someone connects with WPS. Options. Bad plug contacts are most likely to blame for the problem. Try a reset as this.