can you reverse mpesa after 24 hours. 2#STEP, Click in the top right corner on the Deposit button. can you reverse mpesa after 24 hours

 
2#STEP, Click in the top right corner on the Deposit buttoncan you reverse mpesa after 24 hours  Enter Business no

Buy KPLC tokens: 10+ ways to buy KPLC tokens conveniently. Safaricom onlin e. Safaricom will get back to you to confirm that the issue is being handled and that your money will be reversed within 24 hours; Mpesa Reversal method 2 – Calling Customer Care. How to access M-PESA services / menu on your device. L sent money to wrong till number l need you to help me reverse it please l will be so much thankfully… QDD2BWY28A Confirmed. Before you can be able to link PayPal Kenya M pesa, you need to create an account for PayPal, if you do not have one, in order to enjoy the benefits of PayPal and Mpesa. How To Avoid Sending MPESA money to Wrong Paybill,Till number or to a wrong personal number. Click inside the file drop area to upload WEBP images or drag & drop WEBP image files. If you don’t have their contact, then call safaricom customer care through dialing 100 and provide them with your details. MPesa & other Mobile Money: You can also fund your account or withdraw funds via MPesa. Although RTGS works 24 hours a day in foreign countries, it works as a same day process in Kenya, except on Saturdays. It’s also possible to recover your money after a wrong buy goods till transaction. The number you can use to get in touch with a Safaricom Mpesa. You will be asked to confirm your M-PESA details, by keying in your M-PESA PIN to authenticate that the number you are using is indeed yours. The reverse process for a Mpesa agent, on the other hand, is straightforward. can i do another withdrawal before i get the lost cashTo reverse money sent from Equity to Mpesa, immediately contact Equity Bank customer support at 0763026000 or through Equity Bank Facebook Message Twitter DM. 2. This implies that if you borrow Sh100 today, you will pay Sh101. Call the numbers 234 or 100. Dial *234# on your phone to access the MPesa menu. Also remember Customer care will never call you and then send you to the nearest agent for a reversal. Twitter: @safaricom_care. Select ‘Withdraw to Mpesa’. I guess thank you UPWORK?? However, please make these delays stop for good. KUCCPS has developed an online system to cater for the inter university transfers in Kenya. It is important to note that your balance is reflected in every SMS you receive after an M-Pesa transaction. Think. 5 Reverse MPESA sent to wrong number by sending the MPESA confirmation message to 456. 1 MPESA Withdrawal charges from MPESA Agent. You can perform on-line banking right from the comfort of your home or office. However, another OTP can be generated from the M-PESA statement Menu on USSD which the customer can use to verify their email address. How to reverse Equity to Mpesa transaction. PesaPal ranks 69th among Payment Gateway sites. 5# Step, you will be redirected to a secure payment gateway where you have to fill in your. We and selected third parties use cookies or similar technologies for technical purposes, to enhance site navigation, analyze site usage, assist in our marketing efforts, and for other purposes as. Safaricom may ask you to be patient as it is likely that the process of reversal may take up to 2 hours. . co. 820201. Newsroom. Against each transaction you can find the reversal icon on their top right corners. This method involves calling a Safaricom customer care representative through their number. 11, unlike before when it cost Ksh. Transfers. If you are sending to multiple recipients, your combined daily limit for all transfers cannot exceed KES 140,000 for M-pesa users - KES 1,000,000 for Equitel. If the reversal fails, do the following: Reach out to Safaricom’s customer care. Please take note of this: Ensure you have entered the right. If you still haven't received the funds after 24 hours, let me We and selected third parties use cookies or similar technologies for technical purposes, to enhance site navigation, analyze site usage, assist in our marketing efforts, and for other purposes as. Enter the Amount. You can also chat with Safaricom from their selfcare site or twitter handle. Safaricom adjusted its M-Pesa rates for lower value transaction band by up to 45% after the expiry of the zero-rated M-Pesa transactions period implemented because of Covid-19 pandemic. In case of any queries, you can use the contact information below to access their professional customer care agents. Send the whole message to SMS number456. Note: The OTP generated is valid for 24 Hours from the time of request. We and selected third parties use cookies or similar technologies for technical purposes, to enhance site navigation, analyze site usage, assist in our marketing efforts, and for other purposes as specified in theYou can get the best discount of up to 78% off. In case you realize that you have mistakenly send money to a wrong number, you can start the reversal process by following these steps: Go to the M-pesa confirmation SMS of the wrong transaction. the transaction IDs are as indicated below. This is a request I think most Kenyan freelancers will support wholeheartedly. Categories How to Tags Can you reverse Mpesa after 24 hours?, How long does it take to reverse money from Mpesa?, How to reverse Mpesa after 24 hours, Requesting for Mpesa reversal via social media, Requesting Mpesa reversal by visiting an Mpesa agent, Reversing Mpesa transactions with Safaricom online Leave a comment You will need the transaction code for any changes or amendments you make for your courses. For the Account Number, enter your KCSE Year and KCSE Index Number (no space) Enter the required amount i. 3. Enter the KPLC prepaid business number 888880 and press OK. The reversal of your Mpesa transaction may not take a long time. I received an email that the withdrawal was processed but I have not yet received any money in my MPesa wallet. On day bought Airtel credit via Mpesa and instead put my PIN as the airtime amount. To get a refund through KUCCPS, you will to contact KUCCPS directly through its customer service number and they will process the refund for you. No, you cannot do so after 24 hours. Enter Transact ID (as appears on send money confirmation SMS) 7. The reversal of your Mpesa transaction may not take a long time. what happens when M-Pesa. WHY IS IT THAT NOBODY IS ADDRESSING THIS ISSUE. Fill out the form with accurate transaction details, including the recipient’s M-Pesa. All you have to do is call the Equity Bank helpline at 100 (if using Equitel) or 0763 000 000 (if using other networks) and select the reversal option. 0205137400. Request the person calling to forward the message to 456 or to call Safaricom customer care for assistance. Do you know that now you can easily receive you M-Pesa statement of any period you choose. Yes, and I have withdrawn again via Mesa, now I am just here having anxiety if it is going to delay again:smileysad:Note. 24 hours. Enter 800088 as the Business Number. 500 or depending on your account type. If you wish to use it, dial *384*3 # if you wish to use it. You can contact any of the Safaricom’s social media pages and they will contact you immediately. ) Maximum Daily Transaction Value is KSHs 140,000. You will have to be patient for the customer service representatives to complete their due diligence. You can request an Mpesa statement by dialing *234# and selecting the “Mpesa Statement” option. My funds have reverted to Upwork. Best Top 5 and Bottom 5 Schools in Every County. Forward the transaction code to 456. Mpesa registration is free and there are no charges when you generate your Mpesa statement. Your phone number is the account number. Through KCB mobile banking, you can transfer your money from KCB bank to your MPESA account and vice versa. You will be asked to confirm your M-PESA details, by keying in your M-PESA PIN to authenticate that the number you are using is indeed yours. ke Student Portal Do. Phone. To reverse an M-Pesa transaction sent to the wrong paybill, you have to forward the Mpesa transaction SMS or text message you received to the shortcode 456. How. Method 1 ( USSD Code ) 2. You should receive an SMS from Safaricom alerting you on the initiation of the reversal process. What You Need to Link Your PayPal Account to M-Pesa. Press 'Request cancellation'. By Abioloa July 18, 2023 August 24, 2023 If you believe that its easy to send money from M-Pesa to Airtel Money then you must note that as per a recent survey by FinAccess, it is found that nearly half of the Kenyan who has been using Mobile money to send or receive money has fallen victim of fraud or mistakenly they sent money to wrong recipient!1. Please note that M-PESA transactions may take 24-hours to reflect in your account. Categories How to Tags Can you reverse Mpesa after 24 hours?, How long does it take to reverse money from Mpesa?, How to reverse Mpesa after 24 hours, Requesting for Mpesa reversal via social media, Requesting Mpesa reversal by visiting an Mpesa agent, Reversing Mpesa transactions with Safaricom online Leave a commentThe PayPal M-PESA Pay Bill number is 800088. Select Pay tab. Request for an MPESA reversal via SMS to 456. The procedure of reversing wrong till number transaction. Then you can actually put in the correct amount (500) the next time you try to buy airtime from M-PESA. How to register fo fuliza. Twitter: @safaricom_care. Validation of PesaLink users will happen at the banks. g 202112345678901. Can I have a reversal? So that I can withdraw with my local bank, please. You will not incur any cost to send the message to 456. Wrong Till Number- (Buy Goods and Services) If you have sent money to Safaricom MPESA till number, it’s possible to reverse but not easy as it is when you send to Safaricom mobile number. Go to the M-Pesa menu. If the transaction still hasn't reflected on your account after 24-hours, you can come back here, and we'll assist you further. Here is an example text with instructions on how to reverse an M-PESA > Buy Airtime transaction: ‘NHJ7YI56TR confirmed. Can I reverse airtime to M-Pesa? If. For you to reverse your Mpesa transaction on the phone, dial 100 at no charges. Mpesa reversal usually does not take a long time. On the space, enter the Standard Chartered Bank Paybill number 329329 and press enter. can i do another withdrawal before i get the lost cashYou can send payments using your bank channels by going to the PesaLink menu on the bank. Select Lipa na M-PESA then choose the PayBill option. In case you realize that you have mistakenly send money to a wrong number, you can start the reversal process by following these steps: Go to the M-pesa confirmation SMS of the wrong transaction. Imaging Resize. Go to your phone’s M-PESA menu. One can be able to receive funds of up to KES 999,999 any day and time 24/7 hours 34. 4 within first 24-48 hours after reversal, consider additional 5-10 mg IV vitamin K Recheck INR 30 minutes after Kcentra®/FEIBA® given, then q6 hours for 24-48 hours Recheck INR the next day after vitamin K administered . 320072705. However, M-Pesa provides a process to reverse. Via Safaricom’s customer service. That's waaaaaay past the 24 hours plus one business day rule! I've reached out to Mpesa and support here, but nobody seems to know where the delay is. Safaricom will investigate the fraud. The agent will assist you with the reversal. Kindly work on it. I did withdraw money from Upwork to Mpesa. It’s as simple as that. The phone numbers to use for KUCCPS Mpesa reversals are: 0723954927. In the meantime, please read up on this help article for more information about M-PESA fees and timings. Enter Business no. 92 after 24 hours. Pay schools fees for your loved ones to over 10,000 schools countrywide directly from your account. When the funds have been credited to your account, you will receive a confirmation SMS from MPESA and an email from PayPal. 100,000. Yes, you can reverse payments made wrongly on condition the recipient is yet to use the funds. on 13/4/22 at 5:07 PM. Select Pay Bill. After this, you will be required to share the amount sent and the wrong number you sent the credit. Enter the desired size for your WEBP image. 5 with the MPESA information. I know the frustration. Step 2: Click on your Account's Balance on the top-right corner. You can upload maximum 10 files for the operation. Transfers from Wise to Mpesa can take as little as 30 minutes, but sometimes the conversion can take up to two working days. Vooma app is available on App store and Play Store. What if I transferred money to wrong account?If you have paid a bribe using Mpesa and you want to reverse then you will have to follow the normal procedure of reversing money sent via Mpesa. Loans and Savings. This article delves into the essential methods and steps on how to reverse mpesa transactions, exploring various scenarios where reversals may be needed, such. In mpesa to individual reversal, if the contact is unreachable, the funds are automatically reversed after 24 hours, assuming it hasn't been withdrawn. ke Student Portal Do Safaricom Lines Expire? However, the process is not as simple as it is to reverse a payment sent to the wrong Safaricom mobile number. It’s also possible to recover your money after a wrong buy goods till transaction. . You can send a minimum of KES 1. Sorry, looks like nobody gives a whack around here. Safaricom is constantly seeking to find new innovative ways to put more and more control into the customer’s hands and with the version 1. If you haven't already, please check that your M-Pesa account is fully activated and complete the necessary verification process. You can easily convert the credit back into. LOOKS LIKE IT'S NOT JUST ME. Fill out the form with accurate transaction details, including the recipient’s M-Pesa number. Dial 234 or 100 to contact Safaricom Mpesa customer care and ask them to initiate the Mpesa reversal. 10/= 15. Safaricom Wholesale. Both accounts should be in in-service condition. Alternatively, you can perform a reversal using the USSD code *234# as follows: Dial *234#. Go to M-PESA on your phone. It had announced plans. Choose Lipa na M-Pesa option and then select Paybill. Send it to 456 and wait. Select Raise a Dispute option and fill in the required details. The 456 reversal can only work within 24 hours of transaction. Choose the statement type. However, I havent received the cash yet! what could be the issue, because normally it takes less than an hour. Opening Two paypal account with one email. How To Avoid Sending MPESA money to Wrong Paybill,Till number or to a wrong personal number. Contact the original place of purchase. The leading communications company in Kenya with the widest Network coverage, Best data,voice & SMS network, affordable prepaid and postpaid services & cheapest 4G smart phones in. KUCCPS - The Kenya Universities and Colleges Central Placement Service wishes to announce that the online application system opens for the second revision of degree, diploma and certificate choices. Whether it’s sending cash to your business partners in Rwanda, sending pocket money to your college going children in Uganda, sending. Enter 4 digits Exam Year followed by 11 Digits Index Number as your account number. There is also the option of calling Safaricom on 234 or 100. This is a service which allows M-Pesa customers to hold/reverse money which has been transferred /received within 2 hours by mistake. Hi John and Collin, I apologize for the delay in receiving an update. This is the top leading site where you can earn money from online surveys in Kenya. Leading telecommunications provider Safaricom has announced that its subscribers will now be able to reverse cash sent to unintended recipients through text messages. Enter your M-PESA PIN and click Send. You can call 100 or contact them on. You can use this procedure: Sms the word ‘reverse’ to either 234 or 100. Remember to carry your correct meter number, national identity card and the transaction details. Safaricom Kenya Mpesa transfer and withdrawal charges depend on the amount in the transaction. Form must fully signed & Stamped. Students can transfer from one university to another or one college to another. Before you get to link your PayPal account to M-Pesa, there are several things that you should at least have. Enter Business Number 800088. 17%. If the owner confirms that they offered a. I have contacted MPESA but they have asked me to contact Upwork ( my Service provider). After making the mpesa payment, wait for about 5 minutes before submitting the code. Enter the amount you wish to withdraw according to the range provided. 7. Now, use the Mpesa code to complete your Kuccps. The 456 reversal can only work within 24 hours of transaction. To request for an M-PESA reversal on the M-PESA APP: The transaction must have been done by the customer himself/herself. Enter the Amount. M-PESA Sim Tool Kit. Here are the 5 methods you can use to reverse MPESA: Using 456 SMS code. You can resort to visiting their twitter account and share the transaction message. Check your message to see if the money has been reversed. There are several ways to initiate the reversal process. You will get a comprehensive response upon sharing the message to abovementioned number. The problem should resolve itself after 24 hours. IS ANYBODY FROM UPWORK ONLINE. On the dialogue box click Ok. KUCCPS; How to make an application for KUCCPS inter university or college transfer. Go to your transfer activity. 3. In that case, you are requested to repeat the same process after waiting for 24 hours. How to reverse MPESA using 456 code. You can also chat with Safaricom from their selfcare site or twitter handle. Input your email address. I have contacted MPESA but they have asked me to contact Upwork ( my Service provider). I checked your account and I can see that you`re communicating with our team on your ticket. In simple terms, you have to be very keen while conducting transactions. Hakikisha (Confirm the Recipient First) Safaricom now has the Hakikisha plan to allow you. After the transfer has been confirmed, it takes between 2 hours to 3 calendar days to process a withdrawal from your PayPal account to your M-PESA account, depending on the transaction value. Charges from Mpesa to Airtel Money for amounts between Ksh. If it has been more than 24 hours then you will need to contact Safaricom for reversal. That's waaaaaay past the 24 hours plus one business day rule! I've reached out to Mpesa and support here, but nobody seems to know where the delay is as Upwork says contact Mpesa while Safaricom, Mpesa's parent. Course Application/Revision Fee Payment Procedure - KUCCPS Mpesa Paybill Number. 1. The Mpesa reversal time limit is 24 hours. If the name displayed doesn't match the intended recipient, you can cancel the transaction by sending any number or letter. The customer service number is available all day. Top reasons to Use M-Pesa M-Pesa Faida M-Pesa Self Reversal . UPWORK really needs to look into their MPESA payments processor because this problem seems recurrent. Go to the M-Pesa menu on your phone. Mpesa Reversal till Number: M-Pesa Reversal for Pay-bill. 140,000 per day to your person M-Pesa account, which holds a maximum of Ksh. The estimated time will be presented to you before confirming the transaction and the status of the transaction shows as "completed", please reach out to. Instagram: SafaricomPLC. At dbskenya we only reserve airtime to mpesa if safaricom fails to reverse as. They will call the recipient and request them to return the money. Enter Business no. Enter the email address connected to your PayPal as the Account Number. Key in the amount you wish to withdraw, your operator id and your password. CRB CONTACTS AND HOW TO KNOW IF YOU ARE IN CRB. 08-17-2020 07:28 AM. You are responsible for making sure that M-Pesa provides the services you need before you transfer money. Enlisting the Help of an M-Pesa. Next, select Fuliza M-PESA to opt in for the service. Dial *234# >> "My account" is option 7; choose it. Send the message to 456. It is. You can: Call 234 on your Safaricom line. It could take a few seconds or even up to 24 hours. Method 1 ( USSD Code ) 2. Click on send money. Change the resampling type and output image format, if necessary. MPESA should work within seconds or minutes as it always does. If you have stopped your debit order here, you can still reverse the payment. Immediately after realizing that you sent money to the wrong Safaricom Mpesa Number, do the following: Go to the SMS you received from Mpesa for the affected transaction. After the M-Pesa transaction is complete, forward the transaction message to 456. Facebook: SafaricomPLC. Average cost: $5. Choose whether you want to transfer cash to Own Number or Other Number. Fill a Reversal Request Form: Request a reversal form from the Safaricom shop agent. You can also ask for a reversal direct from the Merchant for the Wrong Paybill by first calling Safaricom directory via 191 to give you the mobile number of the Merchant if you don't. Via Safaricom’s customer service. It is however not be able to be reversed if the wrong person receiving the money has already withdrawn the money by the you the time you reverse the transaction. Check your message to see if the money has been. Newsroom. 0 Upvotes Reply. On your phone, follow these steps: Go to your M-PESA menu and select “ Lipa na M-PESA ” then the Pay Bill option. commented Dec 27, 2021 by Adut Deng. 200,000. Here are some vital facts regarding the Mpesa maximum account balance and other vital necessities. The reversal will then be initiated within 2 hours. Reversing involving 3 steps: Step 1. 2. Enter 4 digits Exam Year followed by 11 Digits Index Number as your account number. This is a special number that you’re given when registering your till. Storo bonus. Within 24 hours of sending the SMS to the Mpesa reversal code 456, the refund will be processed. Select M-Pesa Services 4. Hi Caleb, Did you receive your MPESA withdrawal? I also withdrew my money on Friday and I have not received a coin?The funds will be processed to your MPESA account in 2 hours to 3 calendar days after transaction confirmation, depending on the value of the transaction. M-PESA customer care will call the merchant in charge of the till number and ask a few questions. You will see all the transactions that have taken place. Thank you. The M-PESA transaction id Time you send the money on MPESA Your ID number Your full names The procedure There are several ways to initiate the reversal. In case you send money to the wrong MPesa number, use the following steps to try and reverse the transfer. We can convert to mpesa from as low as 50 to 50000 airtime per user. . This is free of charge. Key in your ID or passport number. Three people with diabetes followed a diet program of three 24-hour fasts. This way, you can avoid. While contacting the recipient may not work in this case, you should call Safaricom Customer Care at 234 and ask them to assist you with the reversal process. Facebook: SafaricomPLC. One would then receive a response from “Reversal” that the request for a reversal has been started, and that an update will be shared within two hours. How to Reverse Mpesa after 24 Hours. e. Be wary of messages from unknown senders saying you have won or they can give you cash or help. However, you have two options to deal with reverse calls if they are a bother: 1. You can even access it on bank holidays in effect 365 days a year. The reversal will then be initiated within 2 hours. Normally it takes less than 3 hours before I receive my cash. M-PESA asks you for your M-Pesa PIN. Get started. You can only send up to Ksh 150,000 per transaction and a maximum of Ksh 300,000 per day. If it has been more than 24 hours then you will need to contact Safaricom for reversal. Can You Reverse M-pesa After 24 Hours? Can You Reverse Mpesa After 24 Hours? Can You Reverse Paybill? Can You Transfer From One University to Another After First Year? Ceo Kuccps Contacts Complete Guide to Making Kuccps Mpesa Payment Complete Guide to Making Kuccps Mpesa Payments Distance. All you need is the student name & the admission number. This will open up the Mpesa menu on your screen. We have been consolidating the different interfaces our developers have expressed interest in to enable innovation around M-PESA and allow for third. 44. Respond with option 1 – Reverse. You can reverse Mpesa money sent to the wrong number by forwarding the transaction message to M-Pesa. Then forward the transaction sms received from M-PESA to the number 234. If INR ≥1. 24 hours. If you happen to buy Safaricom credit by mistake via MPesa, do not be worried. Step 2: Send the word Reverse to 100 or 234 followed by transaction SMSif you withdraw again will it disappear? my money isn't refleyimg on mpesa since saturdat. There are several ways to reverse transactions that have already occurred and you may be able to get your money back. Swagbucks. Learn how to. Firstly, you need to forward the M-Pesa SMS or text message that you received after making the transaction to the shortcode 456. Introduction. This is the KES amount you need to transfer from your M-PESA account. Wrong Till Number- (Buy Goods and Services) If you have sent money to Safaricom MPESA till number, it’s possible to reverse but not easy as it is when you send to Safaricom mobile number. Send it to 456, the official safaricom's reversal number. Hi Mercy, I am sorry to hear about this. Your M-Pesa statement may take a while to arrive. How do you reverse a transaction? You can request a reverse transaction by sending the transaction message to 456, using the M-Pesa app, chatting with Zuri, or via the mySafaricom App. Safaricom Foundation. MPESA is one of the most used mobile money tranfer platform in the country. WE NEED SOMEBODY TO AT THE VERT LEAST. You will also receive a refund of M-pesa charges that had been deducted when the transaction was initiated. Enter Business Number 800088 and your. Enter the amount you want to send (it should be within your Fuliza M-Pesa limit), then enter your M-Pesa pin and click "OK. As per the changelog provided by the telco, the update brings one very important feature – the ability to reverse send money M. The moment you realise you have made a wrong Mpesa transaction. 39. Option 2: You can call 124 (for Vodafone prepay customers), 125 (for Vodafone postpay customers), or 123 (charged service); and for Inkk users, either 444 (Inkk Prepay) or 443 (charged service) and provide the following details:-Your Full name-Your date of birthHow to Access and Download MPESA Statement via Email. The above procedure also answers the question on can you convert airtime to cash. I have had two of my transactions reversed and was wondering if the mpesa payment system is back to normal? We and selected third parties use cookies or similar technologies for technical purposes, to enhance site navigation, analyze site usage, assist in our marketing efforts, and for other purposes as specified in the Cookie Policy . For further assistance get in touch with our Contact centre,. I'll go ahead and follow up with the team handling your case and you can expect to receive an update on your ticket directly. 100 and Ksh. The fastest way to request a cancellation is through the website or app. When you receive a message that has allegedly come from M-Pesa , please verify that it’s from M-Pesa rather than from a. We are unable to do this for you. 5 stars from 18 reviews, indicating that most customers are generally dissatisfied with their purchases. You can now access M-PESA via. Dial *456# to use your M-PESA account. The KUCCPS Transaction Code is the code you receive when you pay via Mpesa. When you do this ,the reversal process begins and a refund should be made within 24hrs. Step 2: Send the word Reverse to 100 or 234 followed by transaction SMS Here is a step-by-step guide on how to reverse a Safaricom Mpesa transaction sent to the wrong number: First of all, you need to have your transaction number. This method involves calling a Safaricom customer care representative through their number. 4# Step, from all the available deposit methods, choose Mpesa, select the amount you want to deposit to IQ Option and click continue. If the method is slow, you can contact customer service, but first top up your airtime if you have any. However, we are closely monitoring the situation with any newly initiated payments. Without further ado here is how to transfer or send money from Mpesa to Kcb Account Step 1: Dial *522# on your phone or use the toolkit. You will be required to listen and follow the instructions carefully, pressing the prompted numbers until you are directed to the self Mpesa reversal. How to reverse a PesaPal transaction. This article delves into the essential methods and steps on how to reverse mpesa transactions, exploring various scenarios where reversals may be needed, such as after 24 hours of the transaction and in cases where money is sent to the wrong account. The money usual takes 24hrs to 48hrs to be reversed. Paste it onto a blank message. Where can I get more information about KCB M-PESA • Call : 0711 087000 or 0732 187000 • WhatsApp : 0711 087087 • Visit the KCB Bank website or Safaricom website • Visit your nearest KCB Bank branch in Kenya. You need to listen carefully and follow the prompts. 888 888 for postpaid users. Hi Nyakundi, My friend’s phone was stolen on Friday 8PM.