From the HDD Menu, check the Capacity and Free Space of the hard drive. Complexity: Medium. Scroll down the product page of your unit and locate the. The VMAX® IP G4™ is an NDAA and TAA compliant, easy to use embedded PoE network video recorder (NVR) that allows you to go from power up to monitoring in minutes! Available with 4 Power over Ethernet (PoE). 54 Previous Firmware Version: v1. Quickly find and download information about our products, including. The camera will capture the QR code automaticallyDigital Watchdog DW-EN4K16. 1 by default. 0. The Digital Watchdog Support KB is currently undergoing construction. VMAX A1 G4 (4K) – Recovery Guide-----Affected Roles: Administrator Last Edit: August 3, 2023 System Recovery. Digital Watchdog End of Support Life (EOSL) Products List DW Spectrum - FQDN or Allowlist for DW Cloud Access MEGApix ANPR - Best Practices and Setup Recommendations DW Blackjack RACK - Collecting Dell SupportAssist Logs VMAX IP G4 - Recovery Guide 10/24/2023 - Release Notes - DW Spectrum IPVMS Software Update v5. Unauthorized Dealer Policy. Staff Login. To learn more about DW's industry-leading video surveillance products, visit 1 – Product Sale and Support: The product has been launched and Digital Watchdog will continue to market, manufacture, and sell the product until the current model generation is replaced or discontinued. 10, 2023 / PRZen / CERRITOS, Calif. Third Generation VMAX® IP Plus. 1. 2. Click on the Security tab, then click the Custom Level button. Right-click with the mouse and select Setup Menu from the context menu. x). Troubleshooting articles for the VMAX IP Plus SeriesView recent Digital Watchdog questions, problems, & answers. 0. 0. The File Name that you select is how the . Real-time 960h recording (113 pages) DVR Digital Watchdog VMAX480 User Manual. 17605. VMAX Series (Legacy) VMAX 480 Series; VMAX 960H Series (Core/Flex). 3595 : sales@digital-watchdog. VMAX IP Plus 4-channel PoE NVR with 5 virtual channels Learn more. The new standalone recorders are NDAA and TAA compliant , offer 16 - channel PoE+ built-in and support up to 4K resolution . VMAX A1 Plus Series (5 MP) Use the following flowchart to troubleshoot video backup issues when exporting video directly from the DVR. Default LoginVMAX Series (960H) VMAX A1 Series (2. To use the viewing functions of Pivot CMS, each recording unit must have their own. 2. ※ Contents of this user manual are protected under copyrights and computer program laws. Name your site. 0. However, cameras that are sold in a ‘bundled system’ may not function properly as they are. Replace the top cover of the unit. In the Motion Area column, click on the Set button for the camera. From the HDD Menu, check the Capacity and Free Space of the hard drive. 3595 / Fax: 813. 1. VMAX® IP Plus™ is an easy to use PoE NVR that allows you to go from power up to monitoring in less than three minutes! UNLIKE ANY OTHER™!. Enable the “Use Pathfinder” setting to activate the PathFinder (P2P) service. Troubleshooting articles for the VMAX A1 Plus Series. From the HDD Menu, check the Capacity and Free Space of the hard drive. Connect the NVR’s power cable and power the unit on. 1, the system will keep the same password. Learn More. ) Click the Check button to check for available updates. Up to 60fps @ D1 and up to 240fps @ CIF. Stage 2 – Product End of Life (EOL): The product has been discontinued and. 2 System Setup 1. Digital Watchdog Knowledge Base . DW® VMAX IP G4 NVRs. If you are able to connect with the server through your current network connection, the login page of the server’s web client will display. VMAX IP Plus Series. To enable Pathfinder: At the VMAX® A1, log in as the Administrator. Page 2 BACKING UP FOOTAGE ON A VMAX™ SYSTEM Step 2. 160. The new standalone recorders are NDAA and TAA compliant and support up to 4K UHDoC resolution, making the m an easy upgrade for any coaxial application. Advance Alarms - Oklahoma's 100% Independent Alarm CompanyDW Mobile Plus™ for iPad and iPhone devices is a free app that works seamlessly with Digital Watchdog’s popular DW Spectrum® IPVMS, VMAX® IP Plus™ NVRs and VMAX® A1 Plus™ DVRs. Unauthorized Dealer Policy. Do not disassemble or reassemble the product. Specify any other additional Event types that the user will be notified. Use the following flowchart to troubleshoot a non-responsive standalone DVR or NVR unit. On occasion, recording issues may arise as a result of. DW® Logo Merchandise. 64. VMAX® A1 PLUS™ SERIES DVRS. 1 MP). DW-VAONE = VMAX A1. PSF file will be labeled for computers that will access the footage. Digital Watchdog® Launches VMAX® A1 G4™ DVRs . For more information: DVR Network Troubleshooting. First Generation VMAX® IP Plus Series (Discontinued/Replaced) (S/N begins with “VP”) Last Firmware Version – v1. The Network Video Recorders (NVR) of the VMAX® IP Plus Series have a maximum throughput of 80 Mbps. Follow these details to prevent material damage or personal injury. In the event that the System Administrator forgot, does not know, or needs to reset the Administrator login for a standalone, analog VMAX® Series unit, a special request must be submitted for a password recovery. 31: 12/04/2015: VMAX 960H Core: 28. com . 1. 1. Get help from Digital Watchdog’s Technical Support professionals. from an Internet connection. Network Setup For A VMAX A1 Plus . Configuring the Camera. My Watchdog. 8 MB) · Digital Watchdog VMAX 960H CoreDigital Watchdog Vmax Mac Software Best Mac Photo Album Software Best Software For Floor Plans On Mac Note Taking App With Pdf Annotation Mac Free Messages App On Mac Not Showing Contact Names. Supported/Affected Devices. When using a connected AHD, HD-TVI, or HD-CVI camera, the VMAX A1 Plus allows users to communicate and manage cameras directly at the recording unit or through a web browser. To: DW® Customers Date: June 14, 2022 Re: VMAX® A1 Plus™ Firmware Update VMAX® A1 Plus™ DVR Firmware Update v1. 0. Please wait until the boot process complete s. 31-v6. The IP Camera Setup menu will display. In the Network menu, click the Maintenance button, then select HTTPS/Certificates. 83: 01/29/2016: 29. 00 MB: Download: View All Software. Customer Login. VMAX Series (Legacy) VMAX Flex Series; VMAX 480 Series; VMAX 960H Series; VMAX A1 Series (2. Part 1: VMAX Plus Mobile App Setup. Check for any Bad Blocks or if the drive Temperature is exceeding 65o C. Complexity: Medium. DW Tech Support. 6: Upgrade to 3. 2. 168. If you're still having trouble or need more information, please call us today at (866) 446-3595. 3 VMAX A1 G4™ DVR 1. When the DVR boots up, it will be in manuals for additional information. The VMAX is the most advanced H. The Security Settings window will display. • DW-VG492T4P - 2TB internal storage. DONE !!! 9/18/2022 4:35:41. In the app, locate the Push Notification or Push Set toggle settings (below the viewing channels. When troubleshooting video loss or video issues with the VMAX IP Plus, consider the following: Power Cycle. com Supported/Affected Devices. Click the Upgrade button, located next to the current firmware Version. This will determine how the site. Related Digital Watchdog VMS Apps: C3CMS. Listen. When connecting to VMAX IP Plus using a mobile application or from a computer, communication between the devices is dependent on network connectivity. Affected Model Numbers: 1st and 2nd generation VMAX® IP Plus™ NVRs New Firmware Version: 1. H. The Security Settings window will display. 0. The Real Time Streaming Protocol (RTSP) uses TCP communication for an end-to-end connection between devices. 1 MP) VMAX A1 Plus Series (5 MP) VMAX IP Plus Series . Adjust the REC. The VMAX A1 G4 Universal HD over Coax 4-Channel 5MP DVR from Digital Watchdog records HD analog, HD-TVI, and standard coax signals in up to 5MP resolution. Fcc Information. 6. DW-VMAX480 = VMAX480. The Status at the bottom of the window will indicate if a P2P. 4. Attach the power supply cable and SATA cable to the new hard drive. Complexity: Medium to High. 64, VMAX A1 G4 v1. VMAX® A1 PLUS™ SERIES DVRS. DW Spectrum - FQDN or. 2. Networks are typically. Case Studies. DW Spectrum ® addresses all the primary limitations of managing enterprise-level HD video while boasting the industry’s lowest total cost of deployment and ownership. 446. Resolving Corrupted Database Index for DW Spectrum![][1] Resolving Corrupted Database Index for DW Spectrum ----- **Affected Roles:** Owner, Administrator **Related. Press the Add+ button to create a new site. The VMAX® IP G4™ is an NDAA and TAA compliant, easy to use embedded PoE network video recorder (NVR) that allows you to. If the status shows an error or failure during the port check, Reboot the NVR. To set the Motion Area: From the Setup Menu, click on Alarm, then select Camera Alarm. In the Setup Menu, Select Network, then select the Network menu. Last Edit:. The DVRs offer a seamless upgrade to HD resolution for new ROI from existing coaxial infrastructure. VMAX A1 Plus Rebooting Known Issue watchdog timer v1. VMAX® A1 Plus™ DVRs support HD-Analog and HD-TVI signals up to 5MP, and CVBS up to 960H. Mount and install all necessary cameras and external devices. Password. Digital Watchdog engineering has discovered an issue where the VMAX ® A1 Plus™ is prevented from communicating with our Pathfinder (P2P) service in a timely manner. The DVR is a seamless upgrade to HD resolution for new ROI from existing coaxial infrastructure. Webinars. DW Spectrum (239) DW Cloud (24) Remote Connectivity (7) remote access (3) port forwarding (4) Troubleshooting (74) Remote Connection (1) On This Page. 1. 160. Click on Network, then select the Network menu. If the network issue was caused by a power interruption, power-cycling the NVR. A progress bar will display (appearance varies by model). 4. This delay in communication often results in the DVR becoming caught in a state of constant reboot. 9ch w/4 PoE 12ch w/8 PoE 16ch w/16 PoE DW-VP9P DW-VP12P DW-VP16P DW-VP92T4P DW-VP123T8P DW-VP163T16PPush notifications for DVRs running this firmware is available only with the DW VMAX Plus app. 52). 3595, Monday – Friday 9:00 am-8:00 pm EST. Here is a list of the ports that need to be forwarded for a Digital Watchdog DW-VMAX 8 DVR: Digital Watchdog DW-VMAX 8 - PC. When paired with the revolutionary. (87 pages) DVR Digital Watchdog VMAX A1 DW-VAONE 41TB User Manual. To set up a DDNS address for your DVR: At the DVR, navigate Setup Menu > Network > DDNS. Click the Check button to prompt the HDD Health Check window. TCP/IP Port: 9010. Download the recovery firmware files from the link above. Case Studies. 4. Click the “Get Stream” button, then click the “Setup” button for the REC. Forum. VMAX IP PLUS Third Party 3rd Party Troubleshooting Network ip cameras camera Camera Management Illustra ONVIF DHCP Auto discovery Flowchart: Troubleshooting A Non-Responsive DVR/NVRYou are using an unsupported browser. Click the Apply button to save the site. 0. To report an issue with this product, Self-Publish with Us. VMAX® A1 PLUS™ SERIES DVRS. Troubleshooting. 45-v3. (VMAX A1 Plus)** ----- **Affected Roles: **All Users **Related Digital Watchdog VMS Apps:** Web Viewer **Comple… Setup. The VMAX IP PLUS™ is an easy to use PoE NVR that allows you to go from power up to monitoring in less than three minutes! The VMAX IP PLUS™ is available in 4-*, 8-* and 16-channel models with bonus management for up to *five additional channels. 12:. This will allow you to use and control the user interface (UI) of the recording unit. Supported / Affected Devices: VMAX® Series (Legacy)Home > DW Product Help > DW Recording Servers > DW Standalone Units > VMAX A1 Series > Troubleshooting > Recovery Firmware For The VMAX A1 (2. The new standalone recorders are NDAA and TAA compliant and support up to 4K UHDoC resolution, making the m an easy upgrade for any coaxial application. 9 * Digital Watchdog DW-VMAX 4 20111214_2040_1_2_1_1_55 * Digital Watchdog DW-VMAX 8 2. Stay current with all DW® solutions at: Router 1 3 2 DW’s CCIP (Closed Circuit Internet Protocol) encryption is an exclusive DW technology that provides an encrypted RTSPThe DW mobile viewer for VMAX Plus™ NVR/DVR is a free app that allows users to connect, view, playback, and search Digital Watchdog’s video surveillance solutions anywhere, anytime. Audio1 = Audio-In RCA Port 1) Use 2-Way Audio – enable. Quickly find and. Login. Select Network, then select Pathfinder. To add a new VMAX® A1 Plus™ device- Launch the DW Mobile Plus™ application on your Android® or Apple® smart-phone or tablet. DW-VP12xT8P. It is recommended to use either Google Chrome or Mozilla Firefox with the flowchart. 160 and Gateway – 192. The following information is the default Network and System settings of the VMAX A1 Plus: Local IP Address: 192. VMAX A1 G4 - Recovery Guide ![][1] VMAX A1 G4 (4K) – Recovery Guide ----- **Affected Roles:** Administrator **Last Edit:** August 3, 2023 ----- # **System Recovery. If you're still having trouble or need more information, please call us today at (866) 446-3595. This PDF guide covers all the features and functions of the DVR, from installation to playback. To register a new device, use the dropdown to select Digital Watchdog VMAX. This article will outline the information required for a Password Reset Form. Open a web browser and enter the camera’s IP address into the address bar. Note:It is recommended to use either Google Chrome or Mozilla Firefox with the flowchart. Right-click with the mouse and select Setup Menu. 2. The VMAX A1 Plus (5 MP) and VMAX A1 G4 (4K) DVRs feature Audio-In and Audio-Out (I/O) support, which enables users with the ability to. 0. It is recommended to use either Google Chrome or Mozilla Firefox with the flowchart. If you include the incorrect version or more than one version on the USB, the. 2. Notifications Setup Email DVR Google Email Email Service SMTP VMAX A1 VMAX VMAX Flex VMAX 960H VMAX 480 1 of 2 DW Support Home Contact DW Tech Support Contact DW Sales Support Contact DW RMA DW Password Reset If you're still having trouble or need more information, please call us today at (866) 446-3595. VMAX IP Plus 4-channel PoE NVR with 5 virtual channels Learn more. 9 . Make sure your mouse is plugged in the back. This simplifies the requirements needed to adjust camera settings and to control PTZ cameras directly from the DVR or from a. tv. Supported / Affected Devices: VMAX® A1 Plus Series . Quickly find and download. Full hd network video recorder (2 pages) Network Hardware Digital Watchdog Compressor DW-CP04 User Manual. 3 ®VMAX IP G4™ Cautions Read Before System Operation . 6. 4. When connecting to VMAX IP Plus using a mobile application or from a computer, communication between the devices is dependent on network connectivity. If you are receiving a “Bandwidth Limit Error” message on your VMAX® IP Plus, the total throughput of all cameras connected with your NVR is exceeding the 80 Mbps limit. Below, we will provide the approved Video Stream URL for the VMax A1 2. Digital Watchdog DW-VG494P VMAX IP G4 4-channel PoE NVR with 5 bonus channels, Black. DW Resource Library. If you include the incorrect version or more than one version on the USB, the. Last Edit: March 12, 2020----- Troubleshooting VMAX IP Plus Network Issues . Menu. The PathFinder menu will display the recorder’s PathFinder ID and QR Code. In the event of System errors, software corruption, or display issues, Recovery Firmware files can be applied as a final troubleshooting step. 0. Get help from Digital Watchdog’s Technical Support professionals. DW® Logo Merchandise. Provide the device’s IP address, port, username, password, hardware type, etc. 1 Updated: November 11, 2021. Once logged-in as the Administrator, right-click with the mouse and select Menu. Get help from Digital Watchdog’s Technical Support professionals. Developer's Description. 45: 12/28/2015:. Default ID: admin. The VMAX® A1 Plus™ can record 1080p video at real-time 30fps. Connecting To A Site. Second Generation VMAX® IP Plus Series (S/N begins with “NP”) Last Firmware Version – v1. Universal hd over coax dvrs, 4/8/16-channel (2 pages)Please excuse our appearance! The Digital Watchdog Support KB is currently undergoing construction. Press Releases. RTSP streams offer a secondary backup location for recorded video and smart. Scroll through the Settings section and select either Allow or Prompt for all setting controls under the “ActiveX controls and plug-ins” section, then click the OK button to confirm and close the Security Settings window. Check the port status again after the NVR completes its reboot. Download and install the VMAX Plus mobile application from your mobile device’s application store. Supported / Affected Devices: VMAX® Series (Legacy)I have had this reoccurring problem with all my clients on the VMAX FLEX unit and I don't know what else to try. Connect a local display monitor (HDMI or VGA only) and a USB mouse to the NVR. net as the server. Help Desk Software by HappyFox. Jason, I found the following for DVR Vmax Flex: Reset procedure is as follows, Press and hold the OK button on the remote for 45 seconds, it will beep many times, a screen will pop up and ask you to reset, select YES. Power the DVR off, wait five (5) seconds, then reconnect power to the unit. 1. By default, the NVR is set to an IP Address of 192. Having problems getting it to work on samsung android but works fine for remote monitoring on iPad phone. Complexity: Medium to High. 255. (113 pages) DVR Digital Watchdog VMAX AHD CORE DW-VAC44 User Manual. Subnet Mask: 255. VMAX Series (960H) VMAX A1 Series (2. VMAX Analog Recorders . X Corp. 2. Next, click on “Network” and select the. The DDNS is a static “stand-in” address for your router’s Public IP Address that can be configured through the DVR. Customer Login. Default Password: <no password>. 5. Default ID: admin. Key features include event camera group recording and complete system analysis with real-time system and network status monitoring. Press Releases. 5. VMAX IP 8- and 16CH firmware v5. com digital-watchdog. Enable Use DDNS. Use the power cord, which is supplied or recommended by the supplier, or it may cause a fire. Related Manuals for Digital Watchdog Vmax 960 H. DW®. Use the following flowchart to troubleshoot monitor output issues with your DVR. Page 1 BACKING UP FOOTAGE ON A VMAX™ SYSTEM Step 1. The Mobile Notify menu will display the IP address of the VMAX IP Plus and the unique Device IDs of connected mobile devices that have enabled the Push Notification settings within the VMAX Plus mobile application. Recovery Firmware for the VMAX IP Plus. 0. My Watchdog. Troubleshooting (74) Recovery (19) Firmware Recovery (13) Factory Default (4) USB Recovery (4) Instructions (5) VMAX IP G4 (3) On This Page. If the VMAX® IP Plus does not begin to detect motion and record video, further troubleshooting is necessary. Contact Tech Support. Get help from Digital Watchdog’s Technical Support professionals. 5 or 2. Supported/Affected Devices. Click on the Security tab, then click the Custom Level button. 1. 168. Vmaxd1 advanced h. Premium entry level real-time dvr (62 pages) DVR Digital Watchdog VMAX960H CORE User Manual. 83-v5. DW’s CCIP (Closed Circuit Internet Protocol) camera and recorder encryption is an exclusive DW technology that provides an encrypted RTSP stream between the camera and the recorder , assuring users their cameras, recorders, and data are secured. The board. net or dwddns2. 9 . . 17-Jul-2023. Premium entry level real-time dvr (62 pages) DVR Digital Watchdog VMAX960H CORE User Manual. You are using an unsupported browser. 1. 1. 3. Key features include event camera group recording and complete system analysis with real-time system and network status monitoring. The Security Level will display as Custom. Digital Watchdog has a lot to share about the latest version of their dynamic DW Spectrum® IPVMS, new MEGApix® CaaS edge cameras powered by DW Spectrum® IPVM. Last Edit: March 3, 2021----- Live Stream Latency. 7. Adding A Site To DW ACS For MacintoshAi-RGUS Integration With VMAXTroubleshooting ActiveX Controls for VMAX Web Viewer. Digital Watchdog VMax Flex DW-VF8 User Manual (122 pages) H. 0. Quickly find and download information. Your computer can only have one Cox Business Security Solutions app. DW® | Complete Video Surveillance Solutions. News & Events. Analog to ip signal converter; 4ch network video server (73 pages)Part 1 – Physical Connections. The Setup Menu will display. If you are encountering considerable video latency with an IP camera that is connected directly to the integrated PoE switch of the VMAX® IP Plus, the issue might be caused by:The VMAX IP G4 is an easy-to-use embedded PoE NVR that allows you to go from power up to monitoring in minutes! Available with up to 16 Power over Ethernet (PoE+) ports, the NVRs can record and manage single-sensor IP cameras up to 4K resolution and come with up to 32TB internal storage. The New Connection screen will display. DW Resource Library. By default, multiple Digital Watchdog VMAX products installs with default user. After logging in as the Administrator, the VMAX IP Plus will display the Live View for all connected cameras. 1. Copy the correct recovery file for your model to a blank USB stick (FAT32 format) for you unit. The VMAX A1 Plus can record 1080p video. Help Desk Software by HappyFox. 5 · 1. The DVR can be connected to 16 cameras simultaneously and features an audio input and output, as well as a sensor input and. This article will outline how to test a NIC for a VMAX standalone unit using a Macintosh OS computer. Jason, I found the following for DVR Vmax Flex: Reset procedure is as follows, Press and hold the OK button on the remote for 45 seconds, it will beep many times, a screen will pop up and ask you to reset, select YES. Product Description. DW VMAX IP Plus Video Latency Mar 04, 2021. 1 . Note: If you are experiencing recording issues with your VMAX® IP Plus and do not believe that it is due to the system recording settings, check out Troubleshooting Recording Errors For A VMAX IP Plus. DW Blackjack Servers. 9262 sales@digital-watchdog. Installing the Digital Watchdog App for Computer. PDF manual · 72 pages English. For Immediate Release . First Generation VMAX® A1 Series (S/N begins with “VAH”) (Firmware begins with 7. Summary of Contents for Digital Watchdog DW-VC16 series. A. 1. Extract the contents of the downloaded folder. Learn how to use the H. Please complete and submit a request form through the Digital. 888. Digital Watchdog recommends avoiding connecting an external PoE switch directly to the VMAX IP Plus as this may potentially damage the system. 4. Brand: Digital Watchdog | Category: DVR | Size: 2. Digital Watchdog's (DW) Inferior Image Quality and Analytics Tested on Feb 02, 2023. The Security Settings window will display. DW University. 2. Software. RTSP provides a live video stream for live streaming applications between DW VMAX® G4 recorders and third-party software applications. DW Spectrum - FQDN or Allowlist for DW Cloud Access. Complete the form below and a DW ® technical support representative will be in touch or check the status of your existing support ticket. 866. EXPERT TECH HELP: Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting and much more. Click on the Pathfinder Use dropdown and select On. Carefully place a hand on the hard drive, to hold it in place, and turn the DVR over. (127 pages) DVR Digital Watchdog VMAX 480 Quick Start Manual. The VMAX A1 PLUS is a product series from Digital Watchdog that offers high-quality video surveillance solutions for various applications. Supported/Affected Devices. To connect, enter the IP Address and Web Port of the HD Spot Module into the address bar of the web browser.