Reality Based Group is a customer experience firm, specializing in mystery shopping services, video mystery shopping, surveys, pricing audits, & more. Unlike traditional methods that rely on written reports, our video mystery shopping captures real-time interactions discreetly and objectively. Shop, get paid, repeat. As founding members of this organization, RBG has access to the top Gold and Silver-certified mystery shoppers across the globe. A Little About Who We Are. We zijn enorm trots op het serviceniveau dat we onze klanten bieden en we zijn dankbaar dat we zo'n geweldig netwerk van get. Training. Profile; 509 posts; September 20, 2023 01:24PM. Reality Based Group is a Consumer Services, Advertising & Marketing, and Video company located in Austin, Texas with $7. But the practice has a long history and has been pivotal to the growth and success of service and retail providers. Reality Based Group gives you the opportunity to experience your restaurant from a guest perspective. Using calls, clicks or visits, our global workforce of evaluators follow predefined scenarios. And if you get a big check for work you haven't done yet, no matter who it's from, you will be very, very sorry if you cash it and follow the instructions that come with it. We provide Mystery Shopping, Customer Satisfaction Surveys, and Internal Audits and scorecards to customers all across North America, and—through our network. ”. Whether we’re using video mystery shopping or price auditing, we make sure to evaluate your business from all angles so you can get a complete and accurate measure of the data you’re using for evaluation. Report RBG works closely with their home builder mystery shopping clients to help them soar to the top of their game and stay there. Reality Based Group is a premier mystery shopping company that offers various products and services to help businesses improve their customer experience, employee performance, and ROI. That’s where Shoppers Critique International, a division of Reality Based Group (RBG), comes in. InstaShops. The Better Business Bureau offers a few tips to avoid falling victim to this type of scam: Check the Mystery Shopper Professionals Association database. Mystery Shopping Company Discussion; Quick RBG question. Here are the simple steps to becoming an RBG mystery shopper and earning free meals and payment: Peruse Their Accounts. For over 20 years, Reality Check has been helping businesses achieve better financial performance and improve customer satisfaction. Click here to access the European Shopper Portal. • Paul Fleetwood. With RBG’s Mystery Shopping Programs, over 2,000 customers have been. Search online for the outfit's name along with words such as “review,” “complaint” or “scam. Continuous improvement is one of our core values and. RBG pioneered video mystery shopping in 1992 and we have been committed to quality ever since. Our brand evaluations are guaranteed to bridge the gap between your product and its distributors. Apartment mystery shopping is an anonymous evaluation of the on-site leasing personnel and property as seen from the renter’s viewpoint. Location of Corporate Headquarters: Austin, Texas. Our mystery shopper information will prepare you for shops. We are Reality Based Group and we have created this guide to help you learn more about mystery shopping. Whether we’re using video mystery shopping or price auditing, we make sure to evaluate your business from all angles so you can get a complete and accurate measure of the data you’re using for evaluation. Our casino mystery shopper services work hard to help you do that with our expert solutions like video mystery shopping, written mystery shopping, phone mystery shopping, customer satisfaction surveys, and more. We concentrate on your objectives from the start, so you can delight your customers and improve the bottom line. By measuring the important factors for your prospective resident, you can improve your product /service and beat your competition. RBG reaches out internationally as one of the historically influential players in mystery shopping. The Worldwide Leader in Mystery Shopping Software Used by over 150 mystery shopping providers, over 18,000 companies and over 3 million shoppers, SASSIE unlocks your company’s potential to: • Win New Business • Develop Unique Services • Maximize Staff Efficiency • Obliterate the Competition It’s time for your technology to go world class. Up to $25 per shopping assignment: Reality Based Group: Up to $12 per hour: Shopper’s View: Up to $20,000 per year working full-time hours: SeeLevel: Up to $200 or more per day: Confero:Gain knowledge on this legitimate mystery shopping company, sign up and start making money ASAP!. RBG prides itself on recruiting and retaining the best shoppers: those that have fantastic grammar and writing skills, and the highest of ethical standards. Yeah I think this job posting wasn't related to field agent at all. . Research online particular mystery shopping companies you may want to consider contacting to make sure they. The "Most Likely Range" represents. We conduct both written and video mystery shops throughout the United States and Canada and we are constantly growing. Reality Based Group is a customer experience firm, specializing in mystery shopping services, video mystery shopping, surveys, pricing audits, & more. Armed with up-to-date data and analysis, you’ll be able to tailor your automotive selection to match the needs of the consumer. Reply. Reply. More than just a mystery shopping company, Reality Based Group is your customer experience partner. Audits. Get more shops as an IC PRO! learn more. SASSIE Mystery Shopping Systems. 990. luckygirl0100 1k 8y . Furthermore, the following are some actionable ways automotive mystery shopping data can improve your business: Optimize your hours. Become a leader in your pricing rather than a follower. Aside from the dress, mystery shoppers come in all shapes, sizes, ages and backgrounds. Mystery shopping reports are designed to meet the needs of individual builders whose target customers vary by locale, economic climate and assorted demographic characteristics. Don't miss this chance to join the Sentry team!If you want to know what products your retail competition carries, look no further than an undirected audit. Learn more and customize. RBG develops each and every scorecard we design holistically, approaching the design by keeping the end result forefront. See our solutions for customer experience, mystery shopping, online reputation management, brand compliance, and loss prevention. Reality Based Group was founded as GameFilm in 1992 in Houston, Texas by Joe Woskow. Please report any fraudulent listings via our contact form. Enjoy the best brand and customer loyalty imaginable. It is inteded to collect relevant data on revenue-driving. Secret Shopper has been around since 1990, so it’s well-established in the field. 6. Founded in 1992, Reality Based Group™ serves regional companies up to the Fortune 500. I received the following notice today. With RBG’s Mystery Shopping Programs, over 2,000 customers have been able to create meaningful and extraordinary experiences with their customers. Audits. Take a proactive approach to the customer experience with RBG’s amusement park mystery shopping solutions. By conducting shops and providing objective feedback on your experiences, you help our. Like any industry, the mystery shopping industry has made much advancement in the last twenty years. Narratives and recordings on RBG phone secret shopping reports depict in detail the. Mystery shopper is a great part-time and full time jobWelcome To PrestoMap! Find. To sign up to become a mystery shopper, visit our Shopping with RBG page today and create an account. Mystery Shopper Magazine. C. 5103. I interviewed. And if you get a big check for work you haven't done yet, no matter who it's from, you will be very, very. They serve a wide variety of industries, including banking, health & fitness, retail, property management, and many others. Who We Are; Client Partners; Our Team; Industries Served; Blog; Client Login; Careers;. "A+" rated and accredited by the BBB. These surveys can be customized to deploy via receipt, email, or direct mail. Please Login HereLogin Here Reality Based Group is a premier mystery shopping company that offers various products and services to help businesses improve their customer experience, employee. This is just one of many ways we make sure that you have all the resources needed to help make you a successful mystery shopper. Mystery shopping is a great way to measure, analyze and improve the customer experience you deliver your customers and offers many insights and benefits. 1365 | C: 512. Making purchases and compiling receipts. Ipsos: (formerly GfK and Maritz): Offers a wide variety of shops in many. Average Reality Based Group Mystery Shopper hourly pay in the United States is approximately $12. Find help for your bank mystery shopping . Reality Based Group is a customer experience firm, specializing in mystery shopping services, video mystery shopping, surveys, pricing audits, & more. They never want to pay the reimbursements on time. Your bank mystery shopping customer experience program is custom designed. Year Founded: 1992. We know hospitality mystery shopping and have been doing it for more than. 2. CAPTCHA. Reality Based Group is a customer experience firm, specializing in mystery shopping services, video mystery shopping, surveys, pricing audits, & more. At RBG, we specifically concentrate on actionable behaviors that can be trained and coached to for the greatest positive impact on the customer experience. iSecretShop (Most mystery shopper jobs on the platform pay around $5) iSecretShop is a mystery shopping platform that offers both an app and desktop browser. Many of the instructions are boilerplate, such as attention to detail, discretion, objectivity, etc. As Georgia’s capital city and a metropolitan area that’s home to 5. Our comprehensive, customized solutions provide in-depth insights into customer service, store operations, and product availability so that our clients can make informed decisions. The shopper should remain upbeat and positive in dealing with the property manager’s follow-up inquiries and ultimately blame the delayed decision on an unnamed partner or higher up. Unlike traditional methods that rely on written reports, our video mystery shopping captures real-time interactions discreetly and objectively. Their client list has a lot of different types of restaurants ranging from sandwich shops to casual dining, fast food, and even bars! Choose ones that are conveniently located. It’s easy to qualify as a mystery shopper at RBG because they offer many different opportunities. Reality Based Group. The opportunities are endless, see if you qualify to be one our shoppers. BarefootBliss 500 6y . Shopping Southeast Pennsylvania, Delaware above the canal, and South Jersey since 2008. “ I wanted to take a moment to let you know how much Lexus appreciates the nine (9) years of partnership with Shoppers’ Critique International (SCI), a division of Reality Based Group. RBG collects and evaluates data in several ways to help you get the most out of our mystery shopping program. The results were nothing short of extraordinary. Take the mystery out of your CX problems with our vast network of Mystery Shoppers. Reality Based Group is a customer experience firm, specializing in mystery shopping services, video mystery shopping, surveys, pricing audits, & more. Reality Based Group is a customer experience firm, specializing in mystery shopping services, video mystery shopping, surveys, pricing audits, & more. With RBG’s Mystery Shopping Programs, over 2,000 customers have been able to create meaningful and extraordinary experiences with their customers. Are you a mystery shopper or a client of Sentry Marketing Group? Log in to your account and access the tools and resources you need to improve your business performance. The Market Research Society’s Research Buyer’s Guide (provides details of organisations who undertake mystery shopping. Virtual Reality. of Clients Served: 2,000+. Sort. I have done 27 shops for RBG so far in 2023. BestMark is one of the biggest mystery shopping companies, so you can be sure that you’ll get some jobs from them! Your pay depends on the jobs you accept, and they have many industries on the site. We offer mystery shopping and customer experience solutions that will take your hospitality business to the next level. . 9 million people, Atlanta is booming with success. Hours worked per week/ per assignment are far beyond what is actually paid in salary, because the position is salary based. Reality Based Group was founded as GameFilm in 1992 in Houston, Texas by Joe Woskow. Reality Based Group is a customer experience firm, specializing in mystery shopping services, video. Solutions we know will transform your banking business. Reviews from Reality Based Group employees about working as a Mystery Shopper at Reality Based Group. Utilizing the feedback from RBG mystery shoppers, we now have a hyper focused roadmap of what key behaviors to discuss with our frontline associates. RBG is legit, but scammers use the names of real MSCs to scam people. The reports for hotel mystery shopping assignments are somewhat longer and more detailed than other types, but the rewards are worth paying close. This award is voted on by people who complete mystery shopping jobs, and it means BARE was one of their favorite companies to work for. Over time, we have only gotten better at it and provide the most in-depth perspective on how to improve your customer service. Mystery Shopping Our mystery shopping programs allow you access to simple, objective observations of your staff and operations—through the lens of professional, undercover shoppers. Mystery shopping companies in the US generate close to $2 billion a year, and mystery shopping companies like RBG continue to thrive in a highly competitive environment through constantly. All of our programs are tailored to your objectives, while delivering ROI. BARE. Not much input allowed in scheduling or assignments. RBG sales is a professional and well-regarded Mystery shopping Company. We know hospitality mystery. Mystery Shopping Company Discussion; RBG delay in editing. Understanding why they are important to the client and Reality Based Group gives you insight into the purpose of mystery shopping and makes the job more interesting. These women have EARNED their reputations. Seasoned ShoppersReality Based Group (RBG), is evolving customer experience. We have included instructions for the above browsers if you are uncertain as how to enable cookies. Market Force is a mystery shopping company that has been around for several years and has an A+ rating with the Better Business Bureau. I just found out I got disqualified from signing for Niiki Atkins shop at rlms formerly rbg. We will not be. Solutions we know will transform your banking business. Become a secret shopper and help businesses to improve their services. realitybasedgroup. Training. Careful consideration and planning goes into your operations and procedures. We design every program we create with a focus on your specific objectives and goals through every stage of our closed loop system. • Gerard Boyles. Report Why Choose RBG Over Other Airline Mystery Shoppers? With RBG, you gain a powerful ally you can trust when it comes to delighting your customers. of mystery shoppers: 320,000+. Tell us a little bit about your business. Mercantile Systems offers many. Tell us a little bit about your business. We have provided storage facility mystery shopping for more than twenty years, lending you the power of a partner who knows exactly the solutions and tools that will take you to the next level. End up feeling overworked and underpaid. By redefining the parameters of an exceptional guest experience and optimizing their mystery shopping program, Cinnabon transformed this vision into a tangible reality for every guest. We conduct both written and video mystery shops throughout the United States and Canada and we are constantly growing. 4. Video Mystery Shopping FAQ. As a reminder, please see below for all of the great new. As a customer experience expert, RBG will work with you to improve your customer service and turn your customers into loyal advocates. ) they deny you reached out and then give you a 1. Who We Are; Client Partners;. Robin was a good scheduler, she followed the rules, treated shoppers with respect, and when she had to say no, she did, without being rude, condescending, treating them badly or cheating them out of money. Our mystery shopping programs are guaranteed to provide you with the actionable insights you need to improve your website visitor experience. Our unique program is one of our greatest differentiators, one you can count on to deliver the objectives. On average, you can expect to earn about $12 per hour as a mystery shopper with RBG. as often as you need while conducting the test, and beyond into your mystery shopping journey. Based out of Austin, Texas, RBG is one of the four founding members of the MSPA. Find top employees, contact details and business statistics at RocketReach. Once armed with this information, the builders. They complete tasks at an assigned location, such as returning an item or purchasing a product. And even once these clients get to the point. RBG. Whether it’s video mystery shopping or a pricing audit, RBG has access to the most qualified shopper database and trained professionals in the industry so you can count on the data you’re using for evaluation. Mystery Shopping Company Discussion; RBG not reviewing my shops? bradkcrew 100 3m. Aside from the dress, mystery shoppers come in all shapes, sizes, ages and backgrounds. This team reviews evaluations for consistency, legitimacy, and performs proofreading functions, ensuring that your delivered data reflects Reality. We are doing our part to report these scammers, but we need your help!How to avoid secret shopper scams. RBG’s valet parking mystery shopping assignments provide the pleasure of the parking service for free, plus you get paid for your time. The last one was on September 7th. A winner’s spirit. If you’re not a mystery shopper with RBG yet, visit our Shopping With RBG page today and create an account. Last week I got 2 envelopes in the mail with tracking numbers, a letter saying to deposit into your account keep 200 and buy $800 in I'm at cards as a mystery shopper. Reality Based Group is a customer experience firm, specializing in mystery shopping services, video mystery shopping, surveys, pricing audits, & more. Workers can score everything from free food to extra money when they work for a mystery shopping company. 1. Atlanta mystery shopping contributes to the business. Mystery shoppers sometimes get comfortable with evaluating a certain brand and stick with that company because they’re familiar with the report formats and. RBG collects and evaluates data in several ways to help you get the most out of our mystery shopping program. RBG. 5. Reality Based Group is a customer experience firm, specializing in mystery shopping services, video mystery shopping, surveys, pricing audits, & more. We invented video mystery shopping with GameFilm. as often as you need while conducting the test, and beyond into your mystery shopping journey. Home;. Home; About. Reality Based Group is a customer experience firm, specializing in mystery shopping services, video mystery shopping, surveys, pricing audits, & more. As Georgia’s capital city and a metropolitan area that’s home to 5. Find out why our online experience is top rated by filling out our form or get in touch with a professional Reality Based Group team member right now by calling us at 1-877-990-3456. If so, RBG has a solution for you. Jobs Salaries Interviews. Studying accurate customer feedback allows you to retain, delight, and improve your customers’ experience or to determine the reasons for defection. Distance Rating. 3. Reality Based Group, Inc. The platform records the entire shopping experience, providing clients with a complete view of the customer’s journey while maintaining the mystery shopper’s anonymity. Apparently early this year I had a shop where I asked if I. com. Professional development. Congratulations on reaching one of the country’s most renowned mystery shopping service companies. Shoppers Critique International (SCI) was founded over 40 years ago as a mystery shopping evaluation service focusing on excellent customer service across a multitude of industries and sizes. Accept. ReportMystery shoppers for RBG provide all the details builders need to identify the strengths and weaknesses of their sales associates as well as better understand what prospective buyers like and dislike about the floor plans, lots, location and amenities of the houses they’re building and selling. Mystery Shopping Discussion; RBG Scam?? Or nah?? pinchers81 250 7y . Spa mystery shopping with Reality Based Group is one way to make your dream customer experience a reality for your customers. Government Agencies. RBG. 8701 N Mopac Expy #310 Austin, TX 78759. Second to none mystery shopper $300 per task. iSecretShop. Salary information comes from 2 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Their solutions provide client partners a holistic view of their business and a road map to best practices for success. RBG International is a sub-division of RBG Sales. com for assistance. Mystery shopping property management companies is as enjoyable as apartment mystery shopping, just on a larger scale. 3. Our closed-loop approach helps you achieve. Reality Based Group provides simple, objective observations of your staff and operations through the eyes of professional, mystery shoppers. RBG’s bank and financial services mystery shopping programs help banks stay competitive by measuring and improving their overall customer experience. The first one I submitted on the 4th, and the second one on the 7th and neither have been reviewed. The Mystery Shopping Professionals Association (MSPA) is a trade association for the customer experience industry. Audits. Benefits to becoming a mystery shopper include opportunities to: Earn extra. I did two of the web based high end auto shops this month. RBG prides. A mystery shopper is a self-employed evaluator, who seeks to be informed about opportunities to perform projects for third-party clients. Reality Based Group maintains a staff of over 50 professional editors whose sole job function is to review each completed mystery shopping evaluation for quality prior to delivery to our clients. ago. Home AboutAdditional Customer Service Solutions for Restaurants. Experience is everything. com for assistance. Get Started. Welcome to the World of Restaurant Mystery Shopping As an RBG secret shopper, you can enjoy all types of food at new places as well as your favorite places all over town – and all for free! With today’s tight economy, it’s often difficult to find money in your budget for such indulgences. Get Started More Undefeated Content Which Mystery Shopping Program Is Right For Your Business Blog Post. When I got to the 3rd interview with the *** she looked at me like I had. Your team is then guided. Saving money through incorporating mystery shopping into your holiday plans only sweetens the experience. Reality Based Group is a customer experience firm, specializing in mystery shopping services, video. Do contact the issuing bank listed on any check you. Most shops require shoppers to be at least 18 years old – so there are many opportunities across the nation. Get paid to experience the world’s leading brands! The Ipsos Mystery Shoppers are paid to act like regular customers, evaluate and report the quality of services provided at various businesses. Your bank mystery shopping customer experience program is custom designed. Any time you cancel a shop well in advance or can’t complete it (due to a shopping site being permanently closed, not answering phone, etc. An associate’s attitude is usually detectable by their tone of voice, an observation RBG’s seasoned phone mystery shoppers easily identify. We know the words. Customer Surveys Real Feedback™ evolves the customer satisfaction survey and gives you valuable insights into your business. Learn how to become a mystery shopper and earn money by documenting your experiences at various businesses. When mystery shoppers go on assignment to your store, they analyze everything from your customers’ point of view, from site condition to greeting, service, knowledge and parting comments. RBG’s retail mystery shoppers play a key role in keeping retailers viable. Profile; 541 posts; September 20, 2023 01:24PM. Redditmail4me • 2 yr. Individual shops. Looking for mystery shopping opportunities? If so, RBG has a solution for you. 8% for actual online purchasers and then in the 2020 survey, those numbers jumped to 52%. But this is a city unlike any other –– with over 100,000 shade trees planted throughout, Atlanta has been recognized as “the most heavily forested urban area in the. As you will quickly determine, the longer a mystery shopping company has spent in the industry, the better the chance they have of giving you a fair and honest assignment. Reality Based Group’s Post Reality Based Group 1,422 followers 6moBetween calls and reports, you can expect to spend about 20 minutes on a job, and you’ll pay somewhere in the ballpark of $15 (sometimes more, sometimes less). RBG collects and evaluates data in several ways to help you get the most out of our mystery shopping program. Please disregard any messages or checks you may receive from the following names, as they are NOT employees of SeeLevel HX. When mystery shoppers go on assignment to your store, they analyze everything from your customers’ point of view, from site condition to greeting, service, knowledge, and parting comments. ”. Training. Our multi-location solutions provide a robust framework for measuring and improving employee experience, operational performance, customer experience, and your financial KPI's. • Lisa Moreland. On average, you can expect to earn about $12 per hour as a mystery shopper with RBG. Confero. RBG Holdings plc is a sub-division of RBG Sales. BestMark. 3. Reality Based Group is a leader in the customer experience management space, with over two decades delivering solutions to over 15 vertical markets. They are scams. Reality Based Group Shoppers, It has come to our attention in the last several days that there are scammers out there trying to take advantage of professional shoppers like yourself. Training. Real Calls™ – Phone Mystery Shopping Real Calls™ assesses your phone interactions with customers and pinpoints areas for improvement. RBG has a number of storage unit mystery shopping opportunities who depend on shoppers to evaluate their facilities to help them remain. 275. BARE hires mystery shoppers to do in-person or over-the-phone customer chat or video visits. • Thomas Watt. If you have an interest in new cars, signing up to perform RBG auto dealership mystery shopping jobs will not only brighten your day and put money in the bank, it may inspire. Cookies must be enabled to use the Shopper Portal. Why Choose RBG over other Amusement Park Mystery Shoppers? With a partner like RBG, you can trust that you’re gaining a powerful ally in the customer experience world. Our closed loop spa mystery shopping process focuses on. First with the Recruiter, then Operations. Audio and video transcripts are regularly part of shopper reports. Reality Based Group, Inc Reviews ( 2) simply responded in an objective manner without threats and rudeness We pride ourselves on delivering excellence to our customers and her feedback was subjective in nature and the client was very upset with the language that this shopper used in her shop She used the word "Trashy" to describe our clients. First, here’s a little bit of background. If you want to sign up with them legitimately, go to. We don’t often think of the words customer and government in the same sentence but governments provide essential services and. We invented video mystery shopping with GameFilm. 200. Robin was a good scheduler, she followed the rules, treated shoppers with respect, and when she had to say no, she did, without being rude, condescending, treating them badly or cheating them out of money. 3. We stay committed to helping businesses like yours gain insights and gain a competitive advantage through Mystery Shopping. This team reviews evaluations for consistency, legitimacy, and performs proofreading functions, ensuring that your delivered data reflects Reality. Do research a company that offers you a secret shopper gig. A typical project involves the evaluation of one of our client’s businesses through in-person visits, telephone calls, web-based inquiries, or other means by serving as a typical. Before you know it, the bank will declare the check or money order as counterfeit and you’ll be on the hook for any money withdrawn from your account or wired to scammers. From the food to the atmosphere to staff interactions, RBG can. Our closed-loop approach helps you achieve. Most storage unit mystery shopping clients also offer climate-controlled units, so shoppers must be prepared to answer questions about their belongings. near you. No. The process to becoming a shopper is not easy. RBG Mystery Shopper, Clarksville, Arkansas. Do check the job against the online list of reported scams maintained by MSPA Americas. Mystery Shopping in Austin, TX. We know you have amazing secret recipes to delight your customers and through RBG’s restaurant mystery shopping solutions we help you differentiate yourself from the competition with our secret recipes. More Undefeated Content. Serving my area. Mission and values. of mystery shoppers: 320,000+. " I'd be wary of someone giving that much for a shop unless they're expecting you to make a large purchase. Confero: Works with well-respected brands across the US. A free inside look at company reviews and salaries posted anonymously by. And a message with an offer to work as a mystery shopper sent via the professional networking site LinkedIn might seem like a legitimate. Through a prearranged set of questions specifically designed for the insurance industry, shoppers analyze sales and marketing techniques, levels of service, trust and honesty, cross-selling and upselling strategies, and ease of understanding options and benefits. #RealData #MysteryShopping #MysteryShoppers…Mystery shopping is a great way to earn extra cash. Shopping opportunities are being constantly updated and the above may only reflect a partial list of our mystery shops in your area. With a BBB (Better Business Bureau) score of an A+, it is likely you will have a good experience with shopping for this company. The estimated total pay for a Mystery Shopper at Reality Based Group is $48,079 per year. Get paid to experience the world’s leading brands! The Ipsos Mystery Shoppers are paid to act like regular customers, evaluate and report the quality of services provided at various businesses. Links to something they want you to DL. She is a real life karen. Tell us a little bit about your business. A typical report requires assessment of up to three departments. A typical project involves the evaluation of one of our client’s businesses through in-person visits, telephone calls, web-based inquiries, or other means by serving as a typical. 06 per hour for Customer Experience Verifications. This transaction allowed both companies to. RBG collects and evaluates data in several ways to help you get the most out of our mystery shopping program. Mystery Shopper Magazine. A strong work ethic. Mystery shopping is the ideal money-making solution for college students. 55. Distance. Reality Based Group is a customer experience firm, specializing in mystery shopping services, video mystery shopping, surveys, pricing audits, & more. Phone Mystery Shopping Evaluate phone interactions with your customers, frequently the first point of contact for potential customers. Home; About. Tools. The company was given a Shopper’s Choice award from the MSPA in 2019. They’re big on video mystery shopping, but they conduct almost any kind of mystery shopping service you could imagine. . Reality based group — RBG offers all kinds of mystery shopping opportunities, including in-person and video shops, in addition to phone stores. Hours worked per week/ per assignment are far beyond what is actually paid in salary, because the position is salary based. Mystery shopping is used to improve business processes, including quality. Audits. MSPA doesn’t hire or advertise for mystery shoppers. From video mystery shopping to new mystery shopping software, the mystery shopping industry and services have improved both technologically and strategically so businesses stay on the cutting edge of improving the. Learn about.