With Covid-19. I moved into my new home on the 15th July and had my broadband (FTTP) connected up on the 26th July. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. Bills & Packages; Sign In Forum HelpIt's a FREE service for all broadband customers that lets you filter the sites and content you don't want your family to see. The new system uses 802. 2 Contents Set-up summary Set-up summary 2-3. BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. BT Virus Protect works on compatible PC/MACs. It takes into account the first part of the site address, such as; "and not the information after this. There are three predefined filter levels (strict, moderate and light) available or you can customise your protection. How can I report this? I have BT Parental Controls turned on, but search engine results and images are inappropriate - why aren't these blocked? BT Parental Controls isn't blocking YouTube videos that could be deemed inappropriate. My BT App The quickest way to manage your BT account on the go and get help with your BT products if you need it. Remember that parental control settings are only one part of online safety. I am trying to override a blocked site but BT. BT Security & Parental ControlsI've recently started using a Hub 4. Disable it, and you are no longer presented with the Smart Setup screen on your devices, but more importantly do not have your speeds constrained by the parental controls. BT. I have parental controls turned on for media streaming which I assume is causing the problem. So initially i had a BT hub 2 and two discs which were working without issue, absolutely flawlessly out of the box - apart from parental controls were not working. Hi I have a BT Home Hub. Recently we realised that they weren't working on the home iMac. The 4 big internet providers in the UK – BT, Sky, TalkTalk and Virgin Media – provide their customers with free parental controls which can be activated at any time. It works by looking at the main purpose of the site. Come on BT this is hardly responsible family friendly behaviour in the mi. Its probably being blocked by parental controls or BT Web Protect. READ: BT Home Hub 5 hands-on. Let me know if this fixes the problem or if you are still unable to get the controls to work. BT. Three. A gamer's hub. 00. From the app, click More then select Your wi-fi network. Then we’ll switch off the Mini Hub. 0. I was impressed by the Hom. However, since BT Parental Controls are designed to block or allow whole websites, you may find that adult-focused streaming services are blocked, while some services such as Netflix may be allowed since they. With Covid-19 requiring all the schools to be closed, our kids are now doing their schoolwork from home, via the business hub. You'll then receive a confirmation screen and your service will be working within two hours. My online account says it's activ. Thanks, Paddy. Providing your BT Parental Controls are switched on, your filters are on by default 24 hours a day, 365 days a year. I have read of similar issues posted in this Com. On the plusnet hub it wouldn't show. BT parental controls. You will be activated with the 'light' filter setting. this Black Friday. I have tried changing the RJ45. It’s also important to consider installing anti-virus software and parental controls:I am using a FTTP Smart Hub 2 which has been factory reset and I have also tried a different Smart Hub 2. Re: Smart Hub 2 - control wifi access open to abuse. A site is being blocked incorrectly by BT Parental Controls. . Compatible line required otherwise £49. For more information, please visit this page. What is the Guest Access feature? The Guest Access feature is a way for guests in your home to use your internet connection without having access to your other computers or. Parental Controls on BT Home Hub. Unfortunately there is no way of setting it up those controls on a Business Hub. Turn on Restrictions. - see in the dark – the app comes with night vision. Some more links on the ISP's blocking content (Virgin & BT Customers): BT and other internet providers have made a commitment to the government to ask all of our customers to decide whether they want BT Parental Controls. Non worked and the advisor raised a report promising a solution within 72 hours. any ideas why or do I just need to change it to go off at 9. your devices to your Home Hub, we’ll turn off the data to your Mini Hub. Pay nothing until Spring 2024. If you’ve not changed it previously, it. . When using Netflix I keep getting errors and am unable to connect. The BT Home Hub 5 supports high-speed 5GHz wireless 802. BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when. Set up and use Parental Controls. Community; Community;. You cannot do anything on the BT Home hubs. Children's experiences online are unique and constantly changing. Fibre 1 with Landline Install anti-virus software. BT Home Hub Parental Controls causing Script Errors Setting up a Kids Profile for DroiX® How to use Quick Support. Restarting the home hub gives you a new IP address, and once this is re-associated with your account, the site is blocked again. Many others have the same problem. These are the safety systems in place at the point at which the internet enters your home. BT Home Hub Parental Controls causing Script Errors Setting up a Kids Profile for DroiX® How to use Quick Support. Mumsnet Logo. Check BT Broadband status. This is a nuisance as I use LinkedIn a lot for work and I cannot do what I need to do from phone/iPad. We’ll be ready to reactivate it. The default PIN is 1234. Even if I specifically block a site like BBC (as a test) I can still access it on any device logged on to the home wifi network. Enter your admin password. As you cannot alter the DNS settings on the home hub, its not really practical for most users. TP-Link Deco M9 Plus Whole Home Mesh Wi-Fi with Built-in Smart Home Hub, Up to 4500 sq ft Coverage, Works with Amazon Echo/Alexa, Wi-Fi Booster, Antivirus and Parental Controls, Pack of 2. A site is being blocked incorrectly by BT Parental Controls. Push the hub’s Power button. 168. Providing your BT Parental Controls are switched on, your filters are on by default 24 hours a day, 365 days a year. In fact the site I was attempting to visit was fine earlier today. The Netgear does the job I bought it for and I am happy with the speeds I get when multiple devices are connected. 0 Ratings. 3. Sadly he has found out that by simply turning the smart hub off and on disables the parental controls giving full access. Thanks will do. Compatible line required otherwise £49. Includes a BT Home Hub (unless BT has already provided you with one). BT Parental Controls can help limit the potentially harmful content that your children watch online. Sort it out BT this is not responsible behaviour in a lockdown. 07. You can change it at any time. BT BT include parental controls within their broadband package. I have a brand new Smart Hub2 received this month after moving house. We’ll be ready to activate it. The more savvy visitors have worked through this, but to avoid anticipated stress when the main holiday season starts. 3. With Covid-19 requiring all the schools to be closed, our kids are now doing their schoolwork from home, via the business hub. BT Virus Protect works on compatible PC/MACs. The access controls in the HH5 allow restrictions on a time basis - is there any way of setting different time limits on different days? Eg I want to restrict access on school days but be less constrained during the weekend. Go to MyBT and log in using your BT ID and Password. Connect the BT 4G Home Hub to your computer via a cable or Wi-FiThe new Wi-Fi Controls, which can be managed via the MyBT app or via the account settings on a browser, come as standard, for free, on the Smart Hub 2 and give parents or guardians greater control. It's free for all BT Broadband customers. Help us improve our process for when you experience home Wi-Fi issues. Internet Matters supports parents and professionals with comprehensive resources and expert guidance to help them navigate the ever-changing world of child internet safety. Banda. Then we’ll switch off the Mini Hub. I've also got a Wi-Fi disc setup. Follow the instructions in the Meet your Mini Hub booklet and take a look at these FAQs if you have any issues. 254 into a web browser, or simply click on our link. The process is simple and when the internet is accessed for the first time the account holder needs to decide if they wish to filter their internet at a. You can use it to totally protect anyone in your home, or lower. Updates software etc but still get asked for pin only happens on subscripton channels. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select Manage Settings under BT Parental Controls and choose the Set filter times tab. Reply. Once activated, the filters will be live on the network within two hours. Scroll down to and click on the Manage your extras button. Tap Activate Parental Controls. I have asked a moderator to provide assistance, they will post an invite on this thread. Next, select the first device that you want to control and choose the days and times for which you want. The BT Home Hub cause a few issues, which can be easily fixed with a few simple steps seen in the video below. Hi - we have used BT parental controls on our home wifi for over year with no problem. 0 Ratings. 2 Contents Set-up summary Set-up summary 2-3. - record clips and take snapshots of what’s happening when. BT Parental Controls. For the Smart Hub 2, the 5GHz channel has a maximum throughput of 1733Mbps and the 2. It has two WAN ports – one is an RJ11 port for the built-in ADSL. Re: How to Disable BT Wi-fi on my Home Hub. . When i log ontoFolks, Just joined BT and am disappointed by the Parental Controls. BT also offer the following functionality: with this Mini Hub. If you’ve not changed this, you should find it printed on a card mounted on the back of your router. When I look in the MyBT App > More > Your wi-fi network, I can see both my Hub and Disc listed, along with an option to setup a new disc and Manage your wi-fi settings. Configure your home hub to not do DHCP on your network anymore. Do I need to g. . Open the web browser on any device, preferably a PC or laptop, and type 192. Providing your BT Parental Controls are switched on, your filters are on by default 24 hours a day, 365 days a year. BT Wi-Fi Get free unlimited access to our wi-fi hotspots. My BT broadband parental control is suddenly broken for more than 1 week now. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. Getting your T8 set up at first use. BT Virus Protect works on compatible PC/MACs. Going to "Manage your extras". By default, Restrictions will be turned off. To charge your Mini Hub Use the Micro USB cable or other suitable charger. Open a search engine of your choosing. Re: Parental Controls / Custom Filters OFF Everything still blocked : (. Please would someone post the fix in words as an answer to this. I have restarted the Smart Hub but still does not work. 168. Here's how: Log in to My BT with your BT ID Scroll down to the 'My Extras' section and click Personalise your settings in the 'Parental Controls' panel Slide the button to ‘Off’ in the BT Parental Controls section and your BT Parental Controls will be switched off To turn them back on slide the. Some more links on the ISP’s blocking content (Virgin & BT Customers):Otherwise it’s a quick four-stage setup which you carry out in your browser which allows you to set up things like parental controls. Getting your T8/T8-S set up at first use. Re: Does Halo 1 still allow you to use Parental Controls? @juddster27. So I've been browsing the web this evening when suddenly I have a site that is being blocked by BT Parental controls. If you haven't got one, sign up here >. Bills &. 168. Getting your T8 set up at first use. However, if you don't have one, you can still use Content Controls, but you must make sure you’re using BT DNS settings. (13 pages) Switch BT Home Hub Quick Start Manual. (13 pages) Switch BT Home Hub Quick Start Manual. Scroll to Parental Controls. Scroll down to BT Web Protect and click Switch on BT Web Protect. Logged back in and it's still deleted. BT Virus Protect works on compatible PC/MACs. You'll then receive a confirmation screen and your service will be working within two hours. Re: How to Disable BT Wi-fi on my Home Hub. Re: Parental Controls. Then click on Configure. Here are some answers to help you. Help setting up with EE Guides. Hi I have a BT Home Hub 5a running OpenWRT 19. It’s designed for the majority of users who just want simplicity; for power users, it’s not the right solution. BT Home Hub Parental Controls causing Script Errors The BT Home Hub cause a few issues, which can be easily fixed with a few simple steps seen in the video below. Then click on Configure. You have had too many unsuccessful attempts to login. Back into the Hub 5 advanced settings, and in the Home Network section there is an option for Smart Setup of new devices which is enabled by default. . Presumably this is BTs idea of a 'fix' to an underlying firmware bug which prevented access controls being saved. We deliver our Fibrefast Full Fibre Broadband directly to your door. BT Parental Controls allow you to restrict certain types of websites on. I moved into my new home on the 15th July and had my broadband (FTTP) connected up on the 26th July. If you need your Mini Hub in the future, contact us. Parental controls wont turn off. BT Parental Controls assess each site that is accessed on your home connection. My BT App The quickest way to manage your BT account on the go and get help with your. Check this box and log in to save your BT ID on this computer (do not use on a public or shared computer). These filters will. Linksys Atlas Pro 6 Velop Dual Band Whole Home Mesh WiFi 6 System (AX5400) - WiFi Router, Extender, Booster with up to 8100 sq ft / 750 sqm Coverage, 4x Faster Speed for 90+ Devices - 3 Pack. To start using parental controls within your Smart Hub (2023) for your family devices: Download the EE app for Android and Apple devices. Put the box into the original mailing bag and seal with the sealing strip. Linksys Atlas Pro 6 Velop Dual Band Whole Home Mesh WiFi 6 System (AX5400) - WiFi Router, Extender, Booster with up to 8100 sq ft / 750 sqm Coverage, 4x Faster Speed for 90+ Devices - 3 Pack. It'll also work when you're out and about in the UK and you use your BT ID to log in to BT Wi-fi. 99 connection charge may apply. Click on the device from the list. If you are not able to acce. Here's how: Log in to My BT with your BT ID Scroll down to the 'My Extras' section and click Personalise your settings in the 'Parental Controls' panel Slide the button to ‘Off’ in the BT Parental Controls section and your BT Parental Controls will be switched off To turn. YouView from BT; TNT Sports on TV, Online. Sites are categorised according to the primary purpose of the site, not each of the individual pages. 99 connection charge may apply. They are the only BT employees on this forum, and are based in the UK. Parental controls leave search sites such as Google and Bing accessible. 2. About your PINs There are two PINs: one for parental controls and one for payments. This means no unauthorised devices can access your wireless network. About your PINs There are two PINs: one for parental controls and one for payments. 08304-BT There’s no way to force the hub to update, but it should happen automatically at some point. TalkTalk rolled out a parental-control system two years before the government required it and has had much better take-up of its offering, with 36% of customers signing up for it. icek June 15, 2020, 11:13am 1. Or so the hype and reviews intimated. Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select Manage Settings under BT Parental Controls and choose the Set filter times tab. The default PIN is 1234. 5. The Parental Controls are slightly different in that you need to click. Proxies bypass filters on your internet by diverting the traffic to another server, masking your computer's address in the process. You might be asked to make a £1 payment. As posted by @licquorice you need to opt out of BTWIFI you cannot just turn off your hub. My parental controls do not work. BT Home Hub Parental Controls causing Script Errors The BT Home Hub cause a few issues, which can be easily fixed with a few simple steps seen in the video below. Re: Please help- no parental control at all. If you run out of sockets, you can connect a. Port forwarding: allowing external access to a device on your home network. Alternatively, you can access the Accounts Settings menu by opening the Start menu, typing "account," and selecting the "Manage Your Account" option. Follow these simple steps to permanently remove BT Parental Controls. Welcome to this user forum for BT Retail phone and broadband customers. 3. ) 1 ACCEPTED SOLUTION. TV parental controls . 30K views 8 years ago. . Hi, I wanted to change my BT parental controls filter but, in order to do this I needed to delete all my settings. It helps to protect young people from adult content. We regularly release software upgrades for our Hubs. Hello, Currently my BT router blocks access to various miscellaneous sites even though parental control is off. Whether your child uses Apple, Android or other devices, it’s important to consider the available parental controls and setting available. Home phone including Digital Voice; BT. $85. The range and stability of the HH5 were both significantly poorer than the HH3 which preceded it. BT Access Control lets you set times when certain devices on the network can't connect to the Internet. . How to open the Hub Manager. Also don’t know which part of the restrictions, I just deactivated it completely. Hi My Parental controls are set and active but do not block any sites on any devises in the house. Each time I click Activate Parental controls or switch on web protect it advises that it can take up to 2 hours. Broadband. BT Smart hub 2 parental controls. BT Home Hub 5: Upgrades and performance. Re: Access Control for BT Whole Home. YouView from BT; BT Sport on TV, Online. Once you save the change it can take up to half an hour for BT connect to your. Like others have said, if you have a virgin media smart hub, get one of these. Home network (24 pages) Switch BT Home Hub Quick Start Manual. How to reboot your Hub > If this still. Welcome to BT’s official support community. BT Parental Controls. This would be my preferred approach however I am keen to use the B. Find ‘Manage your extras’ towards the bottom of the page. indd 1 05/06/2017 14:43Parental controls required on BT TV even though they're set to off Go to solution Everytime i change a channel on sky cinema it states parental control pin needed & requires me to enter my pin, even though parental controls in settings (restrict rated programmes) are set to off. Tried everything, phoned bt customer services, tried all sorts so-called solutions, been a year, NOTHING worked. Broadband. Before running your T8 for the first time, it would be helpful to have a quick look at this video as it shows the first run setup and how to access the settings to set up your network among other things. Save up to £305 on our VIP package. Mumsnet Logo. I decided to change this back. I have the Safeguard on already with lots of items blocked (porn, weapons etc) but it doesn't seem to work so well when I test it out. Activation will take place automatically and households are automatically. 0 Ratings. All Wi-Fi devices have a MAC address and MAC Filtering is a great way to make a Wi-Fi connection more secure. test sites are blocked on PC, but access is allowed via mobile devices. Hi I have a problem, and it seems to be repeated, Our BT Parental Controls are showing as UNAVAILABLE and cannot be switched on or off as there is no tab or other means of accessing the Parental controls page ? We are also getting a message in MYBT that parental controls are being activated and to w. Log in to My BT with your BT ID; Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select 'Manage Settings' under BT Parental Controls and choose the Change filter levels tab“@TherionWare Hi - If you open a browser and enter 192. Hi I set up my hub to switch off for 2 hours. 99 connection charge may apply. Remember that parental control settings are only one part of online safety. We run our business from home on BT business FTTP. Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select Manage Settings under BT Parental Controls and choose the Set filter times tab. We would appreciate it if you could take a couple of. I'm already seeing some worrying things. To find out how to use it, just click on the dropdown for your Hub. We regularly release software upgrades for our Hubs. Every setting is indicating "off". Since moving house my BT parental controls are not working. Find the best signal location in your house - this is often near a window. Slide the button to Off in the BT. Find the best signal location in your house - this is often near a window. Security settings (Parental controls) I joined BT last week and I am still not able to change the security settings through the BT app (or by logging in to my account online). But it only works on Wf-Fi it Blocks websites on my ipad smartphone and Xbox One but not my WWindows 10 PC. Select the child's account to their profile. The issue I'm having is tha. YouView from BT; BT Sport on. I spent 3 hours with a BT advisor trying different solutions 5 days ago. Web Protect. I like the TP-Link’s simple approach to parental controls. How to switch on parental control on Apple TV. Smart Hub 2 - switch on Wi- Fi Controls. Two-thirds of children think parental controls are a ‘good idea’ and help protect them from. Scroll down and click Your Security. - talk to your family with two-way audio. Yes it's expensive, but it means your internet actually works as it's supposed to. This seems same problem than many BT customers have posted here. Search for proxy sites. As an example of what it's blocking, is one. Sites are categorised according to the primary purpose of the site, not each of the individual pages. If you haven't got one, sign up here >. Presumably this is BTs idea of a 'fix' to an underlying firmware bug which prevented access controls being saved. Some more links on the ISP's blocking content (Virgin & BT Customers):BT and other internet providers have made a commitment to the government to ask all of our customers to decide whether they want BT Parental Controls. Hello I have spent considerable time trying to get my BT parental controls to work, reading the BT website FAQs and have spent an hour talking to BT 150 about this issue. The parental controls set for your Broadband Backup may be different to those on your normal hub. This will give you access to the BT Home Hub’s settings screen. Includes a BT Home Hub (unless BT has already provided you with one). Parents can set filters that best suit their family’s needs from one of our 3 pre-defined filter levels – strict, moderate or light, or they can completely personalise the. Thanks for posting about parental controls blocking instagram. This happens even if you have removed or disabled the online parental controls with BT Homehubs as per our FAQ section. Values are below, however, its not working and access is NOT restricted. How to turn off BT Home Hub Smart Setup. How to use Quick Support. Switch BT Total Broadband Home Hub 3 User Manual And Troubleshooting. 0:37. Key points. Click on Plans and device. Page 1 We’ve set light parental controls You can change these by logging in to Hold the power button down for ten Just reset your Mini. Payment by Direct Debit. I'll send you a private message so you can send over your details to the moderation team. Head into the Restrictions option in Settings. Then click 'Setup BT Parental Controls' Cyaose your kids can online 4. How to get started: Plug in and switch on your Mini Hub and wait for it to connect to the 4G network. Parental Controls set-up tutorial for BT Internet ConnectionsHi I am having to reboot my home hub regualrly (on the advice of a BT team member on their helpline). My PC is conntected with Ethernet. Only 5% of new BT customers signed up, 8% opted in for Sky and 4% for Virgin Media. 07. The only option is the BT Parental controls, but they only work if devices are using BTs DNS servers. 1 ACCEPTED SOLUTION. It works on any device in the home that's connected to your BT Hub. Full fibre broadband delivers much faster speeds that are more reliable than copper networks, meaning that you can receive much faster download and upload speeds with Fibrus full fibre broadband. Three predefined filter levels (strict, moderate and light) Personalise your own filter levels. Once activated, all devices connected to your BT Home Hub will have content filtered to your set filter level. More than nine in ten parents of 5-15s who use parental control software consider it useful ¹. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. Browse . So initially i had a BT hub 2 and two discs which were working without issue, absolutely flawlessly out of the box - apart from parental controls were not working. My son uses Xbox live and I have set parental control to the highest level and blocked every type of access from 10pm. 99 Check price. It helps protect every device connected to your BT Hub, or when you connect to a BT Wi-fi hotspot using your BT ID. I have setup the parental control using the firewall rule, with time restrictions. YouView from BT; BT Sport on TV, Online player or App; TV Content including BT Sport; Home phone & Mobile.