Virgin Media has worked with the UK Council for Child Internet Security (UKCCIS) to develop five top tips for parents regarding child safety. I am new to Virgin Broadband and noticed I cannot access any adult content despite removing child safe. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. If it is a shared device and you would like to make sure settings are not altered, tap Use Screen Time Passcode. We know that children, particularly. This is only on my mobile account. Child safe is marked as off on my account, however however websites are being blocked. 1. To turn parental controls on simply call 0345 6000 789 from your child’s mobile phone or visit Virgin Mobile ’s account page and log in using your Email address and Password. Click the big on/off icon to connect. Toggle the Parental Controls switch to ON. It stops all kind of rubbish from popping up which we’re now stuck with. The Parental Controls area in My Virgin Media will be updated once the service has been activated or deactivate. Parental controls block websites and applications that you think are unsuitable for your child. Another major thing to consider is Kaspersky Safe Kids’ lack of message monitoring. I was told it was a vpn issue on a device but when I tried it on an iPad we. To mute just enter the group chat, tap the name of the group to enter ‘Group Info’ and then ‘Mute’ to toggle how long you want it to be muted for. They come in all shapes and sizes, from stand-alone software to customisable settings within your computer’s operating system or web browser. 2. See where this Helpful Answer was posted. No setup fee is available on all bundles, broadband & phone, and broadband only packages. Click: My Apps. If you go to is the AS Name reported as Virgin Media?-- I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Child safe issues, Virgin Media customer service is appalling in. However, you may still want to set up your Virgin Media PIN code for added security. Options. 8. I'd like to take a look into this for you. Top five tips for parents. Child safe is stuck off on my account despite it looking like it's active on my settings page. A £2 monthly discount for each SIM you add to your Virgin Mobile Family Plan up to a total of £8. Training and events. When you see the ‘Starting Up’ screen, you can pull the tab out of the remote. Feel confident in letting your child learn and play online, with parental controls through Virgin Media’s Web Safe. It’s easy to customise by clicking on the Categories, Websites or Set timer filters. It may provide pain relief for minor earaches. For fraudulent e-mails, forward to phishing@virginmedia. It is managed from the Virgin Media online account. 8. My child safe settings are off but are currently blocking sites regardless. on 18-01-2023 20:59. Go to Account Settings >> Online Security >>> Websafe >>> Child Safe ( Off / On ) 1 Kudo. By turning on and opting in to Child Safe, Virgin Media will block the following unsuitable site categories automatically: Pornography; Violence; Crime; Hate; Drugs; Hacking;. You then can choose a period of time to set for a reminder, say 30 mins or an hour. Select ‘Customize your bundle’ then under. . At Virgin Media, we want all of our customers to be able to surf the net without worrying about nasty viruses and malware. Child safe switched on but adult content still accessible in Networking and WiFi 23-08-2023; Unable to access adult content in Networking and WiFi 03-03-2023; Ntlworld account been hacked in Email 03-03-2023; How to remove block on adult content in Networking and WiFi 18-01-2023; Wifi parental controls in Networking and WiFi 04-01. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. At Virgin Media, we pride ourselves on our parental controls. Plug your device into a power source and connect to the internet with Wi-Fi to avoid eating into your data allowance. #3. Hi JoeM1959. 1 for Families |. If you watch shows through apps through Stream, such as Netflix or BBC iPlayer, they may have their own PIN or Parental Control settings. Faced. 123,8. Your daughter has correctly learnt that Child Safe is only a DNS redirection process and as one can easily change the DNS of a device the Child Safe filter can be bypassed in seconds and the VM Hub does not have options. 2. . this is what I want for the child when on there devices. I have the same problem as well, I have just checked my online security controls and it's all turned off. Login to the Virgin Media online account. First you need to set up a new Netflix account by following these easy steps: Register or sign in to My Stream Plan; Head to Add subscriptions and on the Netflix option, click Set up; An Add Netflix window will pop up. There is. Go to Account Settings >> Online Security >>> Websafe >>> Child Safe ( Off / On ) 1 Kudo. STEP 3: Remove SafeWeb adware with Malwarebytes Anti-Malware. If you lock a channel, a PIN will always be needed to access it. Highlight the channel you want to lock or unlock. Accessing Websites Blocked By Virgin Media. Child safe is on under account settings -> online security. To deactivate Virgin Media Parental Controls select ’DEACTIVATE’. To remove a PIN, go to the Channel 4 website and fill out the online form. How to disable Virgin Media Web Safe While we’d recommend keeping Web Safe active, the choice to use Web Safe is up to you, and there may be situations where you don’t. 1. No setup fee is available on all bundles, broadband & phone, and broadband only packages. To activate Virgin Media Parental Controls select ‘ACTIVATE’. Plug into the wall socket. . Partner with us. Training and events. Training and events. How to manage cookies in Chrome. Switch on Child Safe. Choose "This is My [Device]" or "This is My Child's [Device]". Virgin Media and O2 ; Keeping children safe online ;Consider trying the following: refreshing Web Safe page by pressing Ctrl + Shift + R to bypass browser cache; in a browser's Incognito / Private window; an alternative browser; If issue persist post back here to have issue flagged to forum team. Virgin Media Web Safe allows you to restrict. Learn more Have I helped? Click Mark as Helpful Answer and solved, or use Kudos to say thanks . net, pubg. It offers parents the ability to control what their children can do online, as well as parental controls that can help ensure that their children are safe and secure when using the internet. try going to if Web Safe is on this site should be blocked. 255. 1) Login with your username and password (default will be shown on the Hub itself) on the left side of the page. We can certainly help you. 255. Child safe locks auto- enabled can’t change? in Security matters yesterday; Child and Web safe - cannot access some sites in Security matters Sunday; Child Safe not working in Security matters a week ago; Child safe not working in Security matters 2 weeks ago; Child safe issues, Virgin Media customer service is appalling in Security matters 2. 05 ml of olive oil to one ear every night for 6 months actually had greater wax buildup in that ear than in their non-treated ear. This setting is useful if you want to turn off parental controls on a child’s iPhone. Just sign in to My Virgin Media and change your settings. Get Internet Security powered by F-Secure on unlimited devices for £30 a year, with your first 3 months free. They have come together to produce these helpful video guides to help you to download and set-up the controls offered by your provider. These terms and conditions set out the agreement between: (1) you (“you” or “your”); and (2) Virgin Media Limited (“us”, “we” or “our” or “Virgin Media”) in relation to your access and use of Virgin Media Store (“Virgin Media Store”, “Store” or “Service”). . Why does my phone a lg rumor touch from virgin mobile say im not able to recieve multi media messages?. Press the microphone button on the side of the remote if you have Virgin TV 360 or Stream from Virgin Media and say, ‘Box sets and movies. IP address 192. Clear searchParental controls block websites and applications that you think are unsuitable for your child. 3. This age limit applies to most social media sites and has been dictated by US law through the Children's. Children under 13 can use the site but their account must clearly state in its bio that it is being managed by a parent or guardian. 8. Los1709. Here are our top tips to help you on your way. Just got the router today and want to remove every block on website, thanks for the reply anyway I’ll try your link. You can use our internet security on as many devices as you want and pay nothing for the first 3 months of protection. Plug in your Virgin Media router. I am trying to turn on Child Safe using slide button here: - 5265678. All Rights ReservedOpen the Netflix app on your Virgin TV box and select the Netflix banner. , fortnite. Once you’re done, launch your browser and you’ll be able to access previously blocked sites. Next to where you can see your email address, select Edit. I have confirmed this via phone call with virgin media. If you can set up using a Self-Install pack, but choose to use an engineer for. 3. Child grooming. Eliminate numerous email messages from a single. I tried using the "Blocked Websites" feature to add websites that we always want Child Safe to block access to. Having said all that, the pointlessness of these kind of laws is only surpassed by their ineffectiveness. 222. Method 1: Remove Virgin Media’s Web Filters. If you haven’t got an account click the ‘Create Your Account’ button. 1. Virgin Media and O2 ; Keeping children safe online ; SustainabilityTrying to turn off child safe and it keeps popping up with the message "sorry the changes you made haven't been saved". The service is headquartered in Bucharest, Romania, and is subject to its jurisdiction only. To confirm private browsing is on, you will see the word inPrivate beside your address bar. 4 weeks ago. If it’s your child’s iPhone. ; Once you’ve chosen your. Reset Mail app. ct Mark as Helpful Answer. If you see two software update options available, choose the one you want to install. The internet is an amazing place. This happens while browsing on virgin media in all my devices (desktop, ipad, mobile), but not when I'm on 4g. Nobody in the group will know you have them on mute. Set up and change your Direct Debit details. Get Internet Security powered by F-Secure on unlimited devices for £30 a year, with your first 3 months free. Child and Web safe - cannot access some sites in Security matters 11 hours ago; Child Safe not working in Security matters Tuesday; Child safe not working in Security matters 2 weeks ago; Child safe issues, Virgin Media customer service is appalling in Security matters 2 weeks ago; Child safe not activating in Switched On Families 2. What’s more, it’s compatible with all. 220. Virgin Mobile package. Although both apps are safe for kids to use, it’s still worth reviewing and monitoring your child’s profile from time to time. We give all our customers a complete, market leading security package called Virgin Media Security, free. Apps and technology are changing quickly, and it can be hard for parents to keep up. I called there 2 times, lost 2 hours, the problem was supposed to be solved and it still isn't. Go to Account settings, then Account details b. Just sign in to My Virgin Media and change your settings. With this service, you use the Virgin Media Cloud to save and access your files from anywhere on an unlimited number of devices. Web Safe. You know what the issues are. Child Safe into working in Security matters 4 hours ago; Child Safe not working in Security matters a week ago; Child safe not working in Security matters a week ago; Child Safe Not Working in Security matters 2 weeks ago; Web safe not working when enabled in Security matters 2 weeks agoRe: Child Safe - Sorry the changes you made were not saved, please try again. Head to the Active subscriptions section, select the TV pack you’d like to remove. Foster carers and adoptive parents. 8. Even more Information About How to Remove Parental Control Virgin Media This means that Net Nanny’s Internet filtering is able to keep up with the fast-moving world of the Internet and can keep your kids safe while they are online, giving parents peace of mind. If you have purchased one of our Smart Home bundles with Google Nest (below) between 2/11/2020 - 20/11/2020 and you have a technical question then please call our dedicated Smart Home Help team on 0345 604 8859 *. Subnet prefix length 255. Go to one of our shops with photo ID (passport or driving licence). . With Child Safe stuck ON expect errors or unexplained failures with Teleconf Calls. We are aware of this issue and have our support team working on getting this resolved ASAP. Lines are open 12pm-10pm, 7 days a week. Just signed up for virgin media and have had a nightmare setting it up online, have a 3 week delay on tv & internet installation and cant switch off the child safety settings, (i literally have turned them off via virgin online but they are still blocking everything, even half of. I am sorry to hear about the issues you are having with web safe. 8. Virgin Media Web Safe and Virgin Media Internet Security. 0 Kudos Reply 用心. If you changed the computer's network settings to use any Public DNS does that re-gain access. Child safe is stuck off on my account despite it looking like it's active on my settings page. Virgin Media. clicking on the Cloudfair at the bottom, does not take me to a site that i. Option 2 A: Looping to remove every lastChild:. Virgin Media’s Child Safe lets the account holder block websites they consider inappropriate for children. Open the Play Store app and tap the Menu button. See your balance and make quick payments. Expand the Email option. Child safe not working in Security matters 2 weeks ago; Block websites by pattern in Switched On Families 3 weeks ago; A website is blocked in Switched On Families 3 weeks ago; Child Safe show is off but it's on and can't change it. Stream from Virgin Media. Got a question about our services or need a troubleshooting tip? You might find exactly what you need right here, quickly and easily. To mute just enter the group chat, tap the name of the group to enter ‘Group Info’ and then ‘Mute’ to toggle how long you want it to be muted for. 4. Adjust the settings according to the level of protection you want. These are two settings – Virus Safe and Child Safe. Best wishes. It seems to be a common problem that websafe and child safe cannot be turned off which is why im here! I also cannot contact virgin media any other way except phone call which i dont have time for so please can someone fix webchat and alao help me with turning off websafe and childsafe as my broadband is. You can even reboot your Hub from the comfort of your sofa. You can actually reach out to Virgin Media and. On the remote press the Menu button. Press the Home button on your remote control. Virgin Media and you have confirmed Child Safe is on. Remove any unwanted software that may have been installed. Ip address being blocked so i cant acces some web sits. Some things you can do are: View your current and previous bills. Doesn't work in Igconito, Chrome Browser, Edge or Safari. For Virgin Media customers armed with a TiVo ® box, a V6 box, powered by TiVo ®, there’s the Virgin TV Control app for Apple and Android. The default settings will block the websites between 16:30 hrs and 18:00 hrs or you can set your own time period anytime between Monday to Friday or 7 days a week. Create a PIN. 1 for Families |. Options. Learn how you can change Web Safe settings to turn. when i download new apps from the play store, it completes 100% and then shows me an I have a g-rexx tab-800 by google android. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Use the first option ‘Remind me to take a break’. Options. CyberGhost VPN is operated by Kape Technologies – the company behind PIA. , fortnite. If you changed the computer's network settings to use any Public DNS does that re-gain access. AS Name. 2. You can customise your Child Safe settings by clicking on the Categories, Sites or Timer filters and choosing the protection you need for you and your family. There's no firewall settings that I can see, and one time I got to see a page saying. I’m sorry to hear of the issues that you’re having with your child safe settings, this is a known issue and is currently being investigated by our team, we don't have any further information at the moment but hope that we can the issues resolved very soon. This also applies to some Startover programs on the 360 box, if you have missed the start you can watch live without a pin, but if you watch from the start you need a pin. I will pop you a PM across now, please keep an eye out for the purple envelope in the top right corner of your. 4. Within the app itself, there are two settings that can provide a pointer. We'll go over how to set up the filter, what. You can also call 0345 6000 789 on the mobile phone used to activate parental control to deactivate it. Safe remote learning hub. I've switched it off and on multiple times using the slightly different looking version of the website (not sure why it appears differently sometimes) and I'm not using an alternative DNS service. 8. Doesn’t seem to be any other option than to comment on this forum to get them changed!If you have been experiencing online abuse, the best thing to do is report it. The Virgin Media Connect app is the control unit for your WiFi that helps keep you connected, and it’s available to anyone with a Hub 3, 4, 5 or Hub 5X. This includes restricting children from accessing inappropriate or adult content. Virgin Media’s Child Safe lets the account holder block websites they consider inappropriate for children. Snapchat doesn’t have the means to verify their identity or their age, so fooling. To bypass it, you just need to change the DNS. 1/help for specific device where Web Safe is not working. I'm afraid we don't send anyone out to remove cables or boxes. I have the same problem as well, I have just checked my online security controls and it's all turned off. Hi there @Ceri1 👋 Welcome to our forum and thanks for your post 😊 Sorry to see you've been having issues saving your Child safe settings. Abdelmonem. However, adult sites are not blocked. Please help. The All 4 PIN is linked to the Virgin Media TV box, not the account. This is a workaround for when Child Safe & Virus does not or cannot be turned off. From setting your favourite channels, audio settings to renaming the box, find out here. We would need to bring you in for a private message so that we can gain account access and resolve this. Restarting the Hub will not help as it is the VM DNS and not the Hub that is causing the problem. If confident the Child Safe warning is a false positive and the site itself is safe then it can be temporarily disabled by signing in here Login to My Virgin Media | Virgin Media and selecting Account settings > Online security > Child Safe. 0. Hi, The main reason I joined up is that I cannot enable Web Safe/ Child Safe. Options. Usually, malware is installed accidentally. Whenever I turn the websafe off it forgets that I blocked YouTube. You can try it obligation free for the first 3 months as payment details are taken at the end of the trial period. While these are often opportunities for kids and teens to learn, they can also be opportunities for abuse to happen. Hi Abdelmonem, Thanks for your post and welcome to the community. We know that children, particularly. On Demand also has PIN protection based on the watershed hours. 1 useful. Using a VM Web Safe options, the Child Safe controls are enabled / disabled for all devices. 1. From a web browser, go to your Account page. If you have received a Network Vulnerability Alert, then it’s likely your device or network is compromised or misconfigured. google but Child Safe will need that as a. Any website unsuitable for children is blocked by default. @zibizibi1 Have you checked this setting in your Virgin Mobile account settings?. I am more than happy to take a look into this for you. 296. Step 2 Make a copy of one of the below documents to send with your completed form: Marriage certificate. Child safe/websafe in Switched On Families 13 hours ago; Child Safe not working 6 months in Security matters Thursday; Re: Web Safe incorrectly blocking our website in Security matters a week ago; Child Safe/Web Protection off but still blocking websites in Security matters 2 weeks ago; Child safe in Switched On Families 2 weeks agoVirgin Media’s Web Safe blocks access to websites with viruses, as well as protecting you from malicious sites. I tried to check the AS name as advised on the forum , here is what I found. Some things you can do are: View your current and previous bills. Posted: Fri Aug 22, 2014 11:22 am. In this In 2 Tech video, we'll show you how to keep your kids safe online with Virgin Media's Web Safe settings. 3. I'm so sorry to hear you are facing this issue with your services. Training and events. I tested the website to some of my friends VM. Go to solution. Thank you for your reply. I was able to turn it on and off whenever I liked and so watch YouTube myself and block it for my kids when they were home from school. Then re-enter the passcode to confirm. Gateway 192. 296. Hit ‘settings’. on 15-04-2023 15:47. You can use our internet security on as many devices as you want and pay nothing for the first 3 months of protection. For an Android mobile the Private DNS can be set to dns. Sign in to My Virgin Media using your current details. It's easy to turn on. I believe this is because the Silk Browser proxies traffic through Amazon, so the DNS requests are likely being routed to Amazon and not through Virgin Media. To exit a group, follow the same steps to ‘Group Info’ and then press ‘Exit Group’. 168. After switching Web Safe off confirm changes by refresh page, press Ctrl + Shift + R; Child Safe and Virus Safe should be reported as off. I had not changed my DNS or anything, but the Kindle Fire bypassed it. Switch to eBilling and save yourself £21 a year. If you see two software update options available, choose the one you want to install. Unfortunately, the anonymity of the web makes it ideal for those with criminal intentions. Wi-Fi is fine, I have checked on multiple devices. From the device on which Web Safe appears to not be working go to is the AS Name value reported? The following example reports this value as Virgin Media. We would like to show you a description here but the site won’t allow us. I will send you a private. 8. how do you think we should cooperate for 18 months if you can't deal with the. on 11-02-2023 12:31. I am experiencing a. 0 Kudos Reply. You don’t need to be a web wizard to know how to take care of your kids online. on 15-04-2023 15:47. on 20-02-2023 00:49. Issue has been flagged to the forum team; be aware it can take them a few hours / days to respond. Unlimited online protection for all your devices for just £3 a month, powered by F-Secure. Luckily, Internet Matters and Virgin Media are on hand with a plethora of handy tips to keep your devices, and theirs, as safe and secure as your grandmother’s recipe book. Dave. To check go to from the device experiencing issues, and confirm AS Name result reports Virgin Media, as highlighted below: If AS Name is not reported as Virgin Media then either DNS has been manually set on device or, if using Hub in modem mode, third-party router. Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. Just knowing what they’re doing and who they’re talking to is usually enough to guide them from trouble. It may also help to soften earwax, making its removal easier. Legal. We recommend keeping Virus Safe on. Virgin Media Hub 3. Choose Parental Controls. We want you to have a great time online without worrying about viruses, malware, phishing and other nasties. To confirm private browsing is on, you will see the word inPrivate beside your address bar. We can certainly assist you with your web safe issues, we would need to bring you in for a private message to discuss this and resolve. Users aged 13-17 have additional privacy settings. Thank you, I have found where I can change the DNS, but as I am not really sure what I am doing I have put some details in but it won't accept and save. Going to safe changed. Child safe not working. Wi-Fi is fine, I have checked on multiple devices. If you mean all websites which might possibly have a restriction on. Thanks. Could. We would like to show you a description here but the site won’t allow us. Find out more about F-Secure SAFE. Having an open conversation with. Thank you so much for your post and welcome to the community forums. You can customise your Child Safe settings for your family by clicking on the Categories, Sites or Timer filters and selecting the level of protection. No, you can keep using the same phone you’ve always used. Enhance your online life. FYI by default Child Safe blocks access to VPN sites. Hi @Jackpic, Thank you for your post and welcome back to our community forums. Go to My Apps. Click on Account settings below and select Device authentication to see or change your devices. 8. Log in to My Virgin Media. Go to Settings and tap Screen Time. Options. Watch TNT Sports Ultimate, Virgin TV Ultra HD and apps like BBC iPlayer and YouTube. Tick the option for Do not request a PIN. Joining in. We're here to help. Web Safe. Verified account Protected Tweets @; Suggested usersFollow these simple installation steps for your Virgin Media home phone set up.