(734) 302-8400. For 30 years, Second To None has offered mystery shopper and secret shopper jobs across Kentucky, the U. Second To None, Ann Arbor, Michigan. For 30 years, Second To None has offered mystery shopper and secret shopper jobs across New Jersey, the U. The channel-less approach can be defined by a few key characteristics: (1) personalization, (2) relevancy, (3) transparency and (4) simplicity. Gartner research revealed that while 48 percent of leaders claim their CX efforts exceed management’s expectations, only 22 percent of them report the same efforts exceed customer’s expectations. Pennsylvania secret shoppers work as independent contractors, on an assignment-to-assignment basis. The Second To None survey platform enables you to discover market opportunities, gauge customer sentiment, and gain insights into competitive advantages or weaknesses, all in real-time. For 30 years, Second To None has offered mystery shopper and secret shopper jobs across the U. To ensure data integrity, shoppers must follow the rules and guidelines to a tee, so the easier it is to stay inside these lines the more likely it is that shoppers will be able to successfully gather data for your brand. Earn extra income while helping to improve customer service. Create Free Shopper Account. Mystery shopping in Georgia can be a convenient form of earning. We would like to show you a description here but the site won’t allow us. 8:00 AM - 5:00 PM. Size: Paperback Magazine 96 Pages Better Homes And Gardens. Some of the most highly regarded brands in a range of industries choose Second To None to help measure, understand, and improve their brand experiences. Senior Field Operations Manager. and Canada. We adeptly design and manage mystery shopping, compliance, engagement and voice of customer solutions grounded in strategic relevance, program integrity and actionable insights. Net Promoter Scores® (NPS) serve as the foundation for VOC surveys. The Better Business Bureau rates us A+ and we’re founding members of the Mystery Shopping Providers Association. Second To None. Truly adopting customer effort as a centric aspect of your organization means applying these. Tips to Avoid Mystery Shopping Scams. Our 30 years’ experience and A+ rating from the Better Business Bureau make us one of the leading customer experience research firms. Networking. Lastly, we are not affiliated with SIS International; that is a scam as well. Though the world may change around us, if we choose to reflect within, we can find a deeper level of enduring guideposts by which to navigate these times. Emotions are innate drivers that exist to “appraise and summarize an experience and inform your actions”, demonstrating a large influence on people’s daily decisions . We are here to help you deliver consistent, intentional and authentic customer experiences. S. The first thing you need to know about Second to None is that it is a legit mystery shopping site that will reward you for completing mystery shopping activities. 13,772 likes · 10 talking about this · 35 were here. The Better Business Bureau rates us A+ and we’re founding members of the Mystery Shopping Providers Association. The idea is that the relationship between the customer and the brand is consistent. Tools. Cookies must be enabled to use the Shopper Portal. Arizona secret shoppers work as independent contractors, on an assignment-to-assignment basis. Mystery Shopping, for example, can effectively evaluate each of these key channels and interactions, which directly impacts and elevates customer satisfaction. 419. With 25 years of sales experience, Chad understands what it. We adeptly design and manage mystery shopping, compliance, engagement and voice of customer solutions grounded in strategic relevance, program integrity and actionable insights. At Second To None, we don’t simply ask your customers about their perceptions, observations, interactions, and experiences. Vice President, Client Services. Client Service Manager. who:Join North America’s Leading Mystery Shopping Team! For 30 years, Second To None has offered mystery shopper and secret shopper jobs across Montana, the U. We adeptly design and manage mystery shopping, compliance, engagement and voice of customer solutions grounded in strategic relevance, program integrity and actionable insights. With over 20 years of experience in Information Technology, Chris has had many roles over the course. Have reliable internet access and transportation. Add Klarna now. I also have done few shops for 2nd to None over the years and my most this year. Pennsylvania secret shoppers work as independent contractors, on an assignment-to-assignment basis. Although brand equity can’t be easily expressed through monetary. Utah secret shoppers work as independent contractors, on an assignment-to-assignment basis. The Better Business Bureau rates us A+ and we’re founding members of the Mystery Shopping Providers Association. I’ve been a shopper with Second To None for a few years and the selection and variety of shops has continued to improve. . New Hampshire secret shoppers work as. Georgia secret shoppers work as independent contractors, on an assignment-to-assignment basis. The company provides market research services including mystery shopping and voice of customer surveys, measuring all. The Better Business Bureau rates us A+ and we’re founding members of the Mystery Shopping Providers Association. As of Nov 9, 2023, the average weekly pay for a Mystery Shopper in the United States is $706 a week. Shopper Hub. I am located in the Midwest, so it may not be a good option everywhere, but as a program participant, the addition of the mobile app has been huge. arrow_forward. We use a wide range of tools, including mystery shopping and customer feedback surveys, to give you an accurate view of where you are and where you can improve. Our solutions are developed on the basis of. Given the hundreds of thousands of shopper interactions we are tracking each year, Second To None is in the unique position to help you clearly establish the current state, and spotlight where the. The challenge is consistently delivering a caring, trust-based experience to patients in order to drive customer satisfaction and advocacy. S. Illinois secret shoppers work as independent contractors, on an assignment-to-assignment basis. For 30 years, Second To None has offered mystery shopper and secret shopper jobs across Texas, the U. You are organized, creative, and quick-thinking. The Grocer. Thu, 02 Nov 2023. Within 6-months, Second To None was contracted to. The Better Business Bureau rates us A+ and we’re founding members of the Mystery Shopping Providers Association. work in your free time. and Canada. Phone-based Marketing. We analyze, we report, and we improve. Tools. The Better Business Bureau rates us A+ and we’re founding members of the Mystery Shopping Providers Association. It is vital for grocery brands to measure customer experience across all touchpoints as customer expectations rapidly evolve: online, in-app, on the phone, or in-store. Thechallenge. Our solutions are developed on the basis of. Second To None Review? Get my #1 Recommended Online Training Here: - this video:In this Second To None revie. 2017 Food on Demand;. She is passionate about fostering client relationships and designing/administering CX programs that deliver strategic intelligence to key stakeholders of the organizations she serves. Hawaii secret shoppers work as independent contractors, on an assignment-to-assignment basis. Earn extra income while helping to improve customer service. Second To None empowers customer-centric brands to deliver consistent, intentional and authentic consumer experiences. In business for over 30 years. Do not deposit unexpected paper checks into your personal account and then wire funds or purchase and mail gift cards, as this is almost certainly a mystery shopper scam. Second To None designs and customizes a wide range of services–mystery shopping, customer surveys, brand reputation monitoring, and more–to obtain accurate information. and Canada. Apply to be a Second to None mystery shopper. Welcome Harris Teeter Mystery Shoppers, we invite you to join our team at Second To None. To begin, you will want to. Second To None is a mystery shopping company and customer experience consulting firm that helps you deliver human-centered customer experiences for optimal business success. West Virginia secret shoppers work as independent contractors, on an assignment-to-assignment basis. PasswordThank you to all of our participating stores and community partners for helping us reach our goal of donating $30,000 to Royal Victoria Regional Health Centre;…Login; Join; Search; Forums; Mystery Shopping Company Discussion; Quickest paying companies? penny11 9y . Get more shops as an IC PRO! learn more. We would like to show you a description here but the site won’t allow us. . and Canada. Payments made via PayPal or direct deposit. Welcome to MagicMail Webmail E-mail Address: Password: LoginDo you want to earn money by evaluating customer service, compliance, and safety for leading brands? Join iShopFor Ipsos, the global leader in mystery shopping, and access a variety of jobs across different sectors and locations. The Better Business Bureau rates us A+ and we’re founding members of the Mystery Shopping Providers Association. Greeting customers within 20 seconds of arrival at service counters, even non-verbally if a line of customers is present. Amy Loy. Shop Geri's closet and buy fashion from Anthropologie, Starbucks, Dooney & Bourke and more. Using powerful tools, from mystery shopping to compliance audits, we’ll help you set the stage for greater customer joy. For 30 years, Second To None has offered mystery shopper and secret shopper jobs across Wisconsin, the U. Once you register to their site or app (I will talk about their mobile app later),. We have special mystery shopping assignments only available to AARP members. and Canada. and Canada. The results In aggregate, service has steadily improved since the program’s inception, driven by key behavioral drivers identified through the mystery shopping program. Mystery Shopping: Measure the Starbucks customer experience in coffeehouses. S. S. Founded in 1986, BestMark is one of the largest and oldest mystery shopping companies around with over 600,000 mystery shoppers, intercept interviewers and compliance auditors. Indiana secret shoppers work as independent contractors, on an assignment-to-assignment basis. The Better Business Bureau rates us A+ and we’re founding members of the Mystery Shopping Providers Association. We found that brand affinity, defined as the personal connection that great retailers build with their customers, plays a very important role in customer-centricity. Client Service Manager. learn more. Now that consumers have a new, long-lasting hesitation to enter any physical stores, they have developed more demanding safety expectations than ever before. Its relaxed, environmentally-responsible office is located in the heart of a vibrant downtown community. GigSpot lists the information you need to take or apply for the opportunity, including: Compensation and Reimbursement; Start and End Date; Distance Join North America’s Leading Mystery Shopping Team! For 30 years, Second To None has offered mystery shopper and secret shopper jobs across Alabama, the U. About the company. Secret shopping enables. The average mystery shopper gets paid $22. Easily adaptable to new situations, our carers work with clients from all kinds of different backgrounds to provide services that suit their individual needs, ensuring a high quality of care all around. I’ve been a shopper with Second To None for a few years and the selection and variety of shops has continued to improve. Other CA resident loans at select merchants made or arranged pursuant to a California Financing Law license. In all my years of shopping I very rarely ever had a shop with no proof of visit. Shopper Login — Become a Mystery Shopper; Shopper Newsletter Subscribe; Shopper Newsletter Success — Thank You; Shopper Referral Programs;As a co-founder and current active member of MSPA Americas, the trade association for companies engaged in creating, measuring and enhancing the customer journey, we’re proud to lead and raise the standards of the Customer Experience Industry. You are motivated and enjoy giving of your best self in order to help our clients realize their potential. We adeptly design and manage mystery shopping, compliance, engagement and voice of customer solutions grounded in strategic relevance, program integrity and actionable insights. Become A Mystery Shopper: Our Company:. As our Catapult Project Manager, his focus is software development, specifically pertaining to the Catapult platform. S. and Canada. and Canada. S. I've read a lot about the slow pay shops, but what about the quick ones? Who pays the quickest so you don't have to keep a 3 month log of when a shop was done?Login; Join; Search; Forums; Mystery Shopping Company Discussion; Quickest paying companies? penny11 9y . and Canada. Automated System Navigation. Jeff heads a seasoned group of. Special Features: None Exterior Features. At Second To None, we don’t simply ask your customers about their perceptions, observations, interactions, and experiences. . "A+" rated and accredited by the BBB. Kentucky secret shoppers work as independent contractors, on an assignment-to-assignment basis. S. Create Free Shopper Account. Another imperative best practice for curbside customer service: ensure order accuracy and respect the customer’s substitution preference. 5103 ; Facebook ; X ;© 2020 Second to None. The Better Business Bureau rates us A+ and we’re founding members of the Mystery Shopping Providers Association. How do you correct, update, or remove your personal information? To change, correct, or remove information you previously submitted to us: Mystery Shopper Help Desk: helpdesk@second-to-none. S. and Canada. Privacy Policy. For 30 years, Second To None has offered mystery shopper and secret shopper jobs across Indiana, the U. Based in Ann Arbor, Michigan, Second To None has been around for over. info@second-to-none. Tue, 31 Oct 2023. Have reliable internet access and transportation. Kathy brings 23 years of CX experience to a portfolio of large national and regional brands. S. Mystery shopping in Pennsylvania can be a convenient form of. Now do the math! $92,928 per year. Contact Second to None with any inquiries. Customers can get very attached to specific brands or items, which makes it even more critical for their favorites to be accurately listed as in-stock or out. The first category to consider when crafting a mystery shopping RFP is organizational experience. Iowa secret shoppers work as independent contractors, on an assignment-to-assignment basis. Profile; 15 posts; March 08, 2011 05:13AM. Contact Second to None with any inquiries. Get SASSIE shop offers on your phone with Shop Notifier! Available on iPhone and Android. “In employee experience, you have to understand the changes that occur within workforces over time,” Dawson said. • Mr Caton's record as a schoolmaster is second to none. and Canada. The Better Business Bureau rates us A+ and we’re founding members of the Mystery Shopping Providers Association. Last Sold April 12, 2021. The Better Business Bureau rates us A+ and we’re founding members of the Mystery Shopping Providers Association. and Canada. and Canada. S. Ive done a few shops for them and been paid without any issue. . What Makes a Successful Mystery Shopper? We seek male and female shoppers across the U. 250-499. With over 500,000 mystery shoppers on their team, Michigan-based Second To None is one of the largest and most experienced companies in the business. Average American works 44 hours per week. S. hive. Mystery Shopping helps you become a part of this beneficial process because companies look to mystery shoppers to improve these areas. I love second to none, I am co-owner of it I just need more income coming in. All rights reserved. In business for over 30 years. Welcome. Second To None empowers customer-centric brands to deliver consistent, intentional and authentic consumer experiences. She primarily works with our shopper base to achieve 100% completion of our client’s needs. 11-49. Waitrose is top dog for delivery in Online 33 mystery shop. Georgia secret shoppers work as independent contractors, on an assignment-to-assignment basis. S. We truly become your customers. Payments made via PayPal or direct deposit. Harris Teeter mystery shoppers/secret shoppers work as Independent Contractors. Snapshot is our mystery shopping service, which has been core to our company since. Our shopper had “a really positive experience. Work is made available on an assignment-by-assignment basis. Join North America’s Leading Mystery Shopping Team! For 30 years, Second To None has offered mystery shopper and secret shopper jobs across Alabama, the U. Snapshot is our mystery shopping program, which has been core to our company since our founding in 1989. The digital grocery customer journey typically takes two forms after the order is placed online, in-store pickup or delivery, usually completed by a third-party brand. Over 500,000 mystery shoppers throughout the US and Canada. The Better Business Bureau rates us A+ and we’re founding members of the Mystery Shopping Providers Association. I've read a lot about the slow pay shops, but what about the quick ones? Who pays the quickest so you don't have to keep a 3 month log of when a shop was done?SeeLevel HX is a mystery shopping company and market research services provider that can boost the level of customer experience your business provides. Instead, the top four factors that customers care about are price (20. S. and Canada. Second to None has been around along time (30 years), and has good reviews from shoppers. The Better Business Bureau rates us A+ and we’re founding members of the Mystery Shopping Providers Association. Issue. And knowing how they perceive you is absolutely invaluable — it can inspire sounder strategic decisions and more informed risks, while allowing you to enhance successful measures already in place. The Better Business Bureau rates us A+ and we’re founding members of the Mystery Shopping Providers Association. Connecticut secret shoppers work as independent contractors, on an assignment-to-assignment basis. California secret shoppers work as independent contractors, on an assignment-to-assignment basis. S. Start here - new CX clients, new mystery shoppers, current CX clients, current mystery shoppers - get in touch with Second To None. To access your account, enter your username and password or sign in with Facebook, Google, or Apple. If you are interested in legitimate mystery shopping companies, Second to None might be one to consider. At Second to None, we’ve tailored our services to measure and help consumer-centric brands of every kind create consistent, intentional, authentic customer experiences. </strong>Second To None. The Better Business Bureau rates us A+ and we’re founding members of the Mystery Shopping Providers Association. The surveys generally consist of open-ended/short answer and multiple. The Better Business Bureau rates us A+ and we’re founding members of the Mystery Shopping Providers Association. We would like to show you a description here but the site won’t allow us. 3989 Research Park Dr. While ZipRecruiter is seeing weekly wages as high as $1,087 and as low as $413, the majority of Mystery Shopper wages currently range between $576 (25th percentile) to $769 (75th percentile) across the United States. Have good time-management skills. The Better Business Bureau rates us A+ and we’re founding members of the Mystery Shopping Providers Association. I learned or am learning what truly good customer service is suppose to be. No account? Create one! Loading. Join North America’s Leading Mystery Shopping Team! For 30 years, Second To None has offered mystery shopper and secret shopper jobs across Maine, the U. Client Service Manager. For 30 years, Second To None has offered mystery shopper and secret shopper jobs across Indiana, the U. Payment is handled by the mystery shopping or market research company posting the job. Fri, 13 Oct 2023. and Canada. Have good written and verbal communication skills. Montana secret shoppers work as. We also buy items and offer a full or part house clearance service in the Stamford area. S. Fast Casual Dining. Waitrose again offered the best online experience this week – following its win in the last Online 33 in June – with an almost perfect score of 93 points. You are professional, genuine and have great communication skills. S. The Better Business Bureau rates us A+ and we’re founding members of the Mystery Shopping Providers Association. 500+. © 2020 Second to None. S. Based in Ann Arbor, Michigan, Second To None has been around for over. South Carolina secret shoppers work as independent. We help brands keep their customers, through consistent, intentional and human-centered customer experiences. Join our agency of over 1 million mystery shoppers working. Second To None empowers customer-centric brands to deliver consistent, intentional and authentic consumer experiences. S. Consumers are ultimately looking for brands and chains. Always. Kathy holds a Bachelor’s Degree in. © 2020 Second to None. Second To None. © 2021 Ellis. This company has been around since 1989 and they are well known in the customer experience industry. Alabama secret shoppers work as. S. She helps our customers by crafting and administering all aspects of client programs to ensure stakeholders receive relevant, actionable, honest information they can use to create. From big shifts to incremental changes with outsized results. The browser has sent 28 CSS, Javascripts, AJAX and image requests in order to completely render the main page of Shopper Hub Second To None. Second To None Inc. and Canada. Co-Shopper & Agent; Account Settings; Help; OFF MARKET. The Better Business Bureau rates us A+ and we’re founding members of the Mystery Shopping Providers Association. Our partner ShadowShopper has provided us with information to help get you started with creating a Second-To-None account: Complete this brief Shopper Application. The Better Business Bureau rates us A+ and we’re founding members of the Mystery Shopping Providers Association. Privacy Policy. The importance of telling new stories at retail can’t be underestimated. Boosting your customer retention rate by as little as 5% can increase your profits anywhere from 25% to 95%. We are currently scheduling grocery store shops, both onsite and pickup shops at a popular grocery chain. CCXP in 5 Weeks (APAC + Americas Join Any Week: 1 topic or 5 topics, live and/or self-paced) Friday, November 17 - Friday, December 15, 2023. I interact with the employees on my job. Michigan secret shoppers work as independent contractors, on an assignment-to-assignment basis. Shops can be requested and reports completed through ShopperHub mobile app. Arizona secret shoppers work as independent contractors, on an assignment-to-assignment basis. S. At Second to None, we bring joy to customers for the world's most recognizable brands. 302. Work is made available on an assignment-by-assignment basis. org, so be careful. One of Carl’s main goals in his work is to make our websites and mobile apps the most efficient and easy to use in the mystery shopping industry. S. S. Shops include evaluating customer service, and purchase some items. The Better Business Bureau rates us A+ and we’re founding members of the Mystery Shopping Providers Association. Couriermail. Hawaii secret shoppers work as independent contractors, on an assignment-to-assignment basis. Mystery Shopping, for example, can effectively evaluate each of these key channels and interactions, which directly impacts and elevates customer satisfaction. Mystery Sydney shopper wins half of $40m Powerball draw. Although emotions play a major role in governing the customer experience, their abstract implications oftentimes become background noise against tangible data. That does, however, not mean it will necessarily be worth it. 13,772 likes · 10 talking about this · 35 were here. iPhone. We would like to show you a description here but the site won’t allow us. and Canada. 5 billion dollars. Join North America’s Leading Mystery Shopping Team! For 30 years, Second To None has offered mystery shopper and secret shopper jobs across New Hampshire, the U. • Mr. We adeptly design and manage mystery shopping, compliance, engagement and voice of customer solutions grounded in strategic relevance, program integrity and actionable insights. S. 5 stars. S. Submit your application. A brand that provides a channel-less approach should provide a highly personalized experience. South Dakota secret shoppers work as independent contractors, on an assignment-to-assignment basis. As founder and president of Second to None, Jeff has helped brands deliver consistent, authentic, and intentional customer experiences for over 30 years. Fri, 06 Oct 2023. As Director of Business Development, he leads the company’s new business sales and onboarding efforts. They are generous in their time-off policies, and this combined with flexible work schedules and arrangements, allows employees to achieve a healthy work-life balance. The Better Business Bureau rates us A+ and we’re founding members of the Mystery Shopping Providers Association. The Better Business Bureau rates us A+ and we’re founding members of the Mystery Shopping Providers Association. South Carolina secret shoppers work as. For 30 years, Second To None has offered mystery shopper and secret shopper jobs across Massachusetts, the U. As Director of Research & Analytics, he and his team are responsible for research design, data analysis, insights, reporting, and presentations. Better Homes and Gardens Magazine* Secrets of Getting Organized * NEW. S. For 30 years, Second To None has offered mystery shopper and secret shopper jobs across Hawaii, the U. The retail industry is one of the most complex and hyper-competitive sectors of the economy — we help brands like yours outpace the competition by measuring customer satisfaction and what it truly means for your success. As Chief Technology Officer, his primary responsibilities are leading Second To None’s technology strategy and platforms as well as managing the Information Technology team and our data security framework. S. I've read a lot about the slow pay shops, but what about the quick ones? Who pays the quickest so you don't have to keep a 3 month log of when a shop was done?Nashville, you have my heart! Enjoyed doing all of the tourist things in Music City, but the highlight was visiting the site and team of Tanger Outlets…Login; Join; Search; Forums; Mystery Shopping Company Discussion; Quickest paying companies? penny11 9y . Have reliable internet access and transportation. He is extremely passionate about brand success through customer experience measurement and driving customer satisfaction. The Better Business Bureau rates us A+ and we’re founding members of the Mystery Shopping Providers Association. Here are 7 guiding values from Ethos, which can hopefully inspire you to live with enhanced clarity. BP, one of the world’s leading fuel providers, operates more than 7000 retail fuel stations across the United States. Here are three ways companies can approach this convergence — eliminating barriers to customer flow and unlocking massive value and opportunity: 1. That’s proof that the site is indeed a legit site, in my opinion. Fast Casual Dining. Join the King Soopers Mystery Shopper Team! Second To None works with King Soopers and other leading brands across the US and Canada. We have included instructions for the above browsers if you are uncertain as how to enable cookies. S. Create Free Shopper Account. Welcome Harris Teeter Mystery Shoppers, we invite you to join our team at Second To None. Prior to joining Second To None, he developed software for a broad range of industries, including accounting, inventory management, research, and e-commerce. Filter by: 5 Actions to Take if You Get Negative Customer Feedback. The Better Business Bureau rates us A+ and we’re founding members of the Mystery Shopping Providers Association. We would like to show you a description here but the site won’t allow us. Clients: webmaster@second-to-none. As an independent contractor, you have full decision-making control in deciding to accept or decline assignments as they become available. Second To None HQ. Second to None is a reputable company. But the result will be an organization that truly prioritizes the most important people to your brand: your customers. Click here to access the European Shopper Portal. Georgia secret shoppers work as independent contractors, on an assignment-to-assignment basis. Our 30 years’ experience and A+ rating from the Better Business Bureau make us one of the leading customer experience research firms in North America. Have good time-management skills. Consumer Products or Services. 50-99. Nebraska secret shoppers work as independent contractors. For 30 years, Second To None has offered mystery shopper and secret shopper jobs across Oregon, the U. A mystery Southern Sydney shopper has woken up $20 million richer after winning half of the mega $4o million Powerball draw. For 30 years, Second To None has offered mystery shopper and secret shopper jobs across South Dakota, the U. and Canada. Please disregard any messages or checks you may receive from the following names, as they are NOT employees of SeeLevel HX. and Canada. They are the people that work day in, day out to. Achieving customer joy. and Canada. The Better Business Bureau rates us A+ and we’re founding members of the Mystery Shopping Providers Association. and Canada. The Better Business Bureau rates us A+ and we’re founding members of the Mystery Shopping Providers Association. Some of the biggest names in Second To None's client list include Starbucks, Under Armour, BP, and Citi. The Better Business Bureau rates us A+ and we’re founding members of the Mystery Shopping Providers Association. Our multi-location solutions provide a robust framework for measuring and improving employee experience, operational performance, customer experience, and your financial KPI's. However, there are many examples of brands attempting to enter this space unsuccessfully. Ann Arbor, MI 48108-2219. The results In aggregate, service has steadily improved since the program’s inception, driven by key behavioral drivers identified through the mystery shopping program. "A+" rated and accredited by the BBB. 2%), and trustworthiness of the merchant (12. We truly become your customers. Create Free Shopper Account. GarageYN: No. However, remember that some jobs don´t take you an hour. Arkansas secret shoppers work as independent contractors, on an assignment-to-assignment basis.