Scroll down and select the ‘Web Safe’ tile for parental settings and choose ‘overview’. Same issue as the previous account holders posted. The Web Safe function was working properly for the full year that I was. on 06-05-2023 22:30. While the world wide web has revolutionised and simplified the way we do things, it can be a place of uncertainty, especially for the young people navigating it. So if I search, as a random example, Pornhub, I get "no search results", just as I should. Microsoft Defender Firewall: Microsoft’s long-standing firewall isn’t quite as glossy as those you’ll get from Kaspersky or ESET, but provides capable protection against network threats. Web Safe: Available to all new Virgin Fibre customers who signed up after 27th February 2014. Hi @nikbower, thanks for your post although I'm sorry to hear you're unable to activate Child Safe. * Call costs may vary. SpeedVirgin Media’s Web Safe blocks access to websites with viruses, as well as protecting you from malicious sites. Welcome to our Community Forums! Thank you for your first post and I'm sorry to hear that you're having some trouble amending your Web Safe Settings ! You can read more about Parental Controls on our website. 9. Welcome to the community and thanks for taking the time to post your issue on the forums. You can try it obligation free for the first 3 months as payment details are taken at the end of the trial period. It is turned on but it is not blocking websites. The service is headquartered in Bucharest, Romania, and is subject to its jurisdiction only. All Rights ReservedVirgin Media takes online safety seriously. I contacted support and they turned off the child safe setting but it's the virus safe I needed to be turned - 5369501. At Virgin Media, we pride ourselves on our parental controls. You’ll find these details on your bill or welcome email. Faced. Website being flagged by Virgin Media's "Web Safe" security feature. 11 March 2014 at 10:05PM edited 11 March 2014 at 10:13PM. A new secure password will be generated for you. If you are not the main holder and are using a My Virgin Media sub account you will need to contact the main account holder. Your - 5083340 - 2How to protect your computer | Virgin Media Help. These changes affect all Virgin Media email addresses ending in the. No bank or credit card details are required for the trial. And if I type in the url Pornhub. 6 - 6. Kindle Fires can bypass the Virgin Media Child Safe lock (using the Silk Browser). VM must have some AI that when want web safe off it thinks that was too easy I keep web safe on. Look out for the envelope in the top right-hand corner. Available with M50 broadband or faster. They come in all shapes and sizes, from stand-alone software. Here’s how to turn on or off parental controls on an iPhone. Account - Cable. Learn more Have I helped? Select Mark as Helpful Answer or 🖒 Kudos to say. The computers and devices you wish to authorise are set up so that. Virgin Media accepts no responsibility for personal online activity. Either the customer can't move the sliders or they can but without effect. Virgin Media takes online safety seriously. Bypass Child Safe & Virus Safe. 1 or whatever else you like. How to Watch Porn Safely – 7 Tips. There are no issues reported in the area. For the best protection on your most-used devices, install F. Switched On Families. WiFi on the London Underground: Activation required. on 18-04-2022 18:11. It works with any device connected to your home network to block websites with viruses or malicious and unsuitable content. And finally, you can add timing restrictions. There are two. That’s why we offer award-winning Virgin Media Internet Security powered by F-Secure. SpeedTo recover your email address we need your account number, area reference and date of birth. So I’ve gone in through the Account settings/Online Security and it looks like it works (it confirms that it’s applied the settings) but it does. 1. Vonage 2nd line. If you want to know more, the updated sections are 6. Also check the. Whilst Virgin Media investigate the cause consider manually setting the DNS on specific devices where some form of protection, for. The advantage of an ISP. 222. on 18-10-2022 19:33. Web Safe does not block all unsafe or inappropriate online content and is intended only to assist parents with keeping their family safe online. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. Unlimited online protection for all your devices for just £3 a month, powered by F-Secure. VPN Apps for all devices and unlimited simultaneous connections. Can I then enable Web Safe on just that guest network and not the main one? I don't want to enable Web Safe on the main one as it doesn't allow VPNs but I need to use a VPN. You are able to customise your settings, for example block access to known fraudulent websites or those that aren’t suitable for children. I checked the DNS entries for NordVPN. Unlimited online protection for all your devices for just £3 a month, powered by F-Secure. Internet Explorer) and enter the address If you have enabled modem mode on your Hub 3. To get around this, you need to turn Web Safe off. If you changed the computer's network settings to use any Public DNS does that re-gain access. Will Web Safe affect my Virgin TV Go or Virgin TV parental controls? Web Safe child safe mode only applies to your broadband connection and won’t change any of your TV Go or TiVo parental control settings. Virgin Media is a proud founding member of Internet Matters – a tool designed to help adults keep children (aged 0-14+) safe online. If your household is with both Virgin Media and O2 and you have Volt benefits and you’ve forgotten the username or password for your My O2 account, follow the ‘Forgotten your username or password’ steps on the My O2 sign in page. Networking and WiFi. . I keep getting the message seen in the attached picture. Virgin Plus helps Members talk more, stream more, play more, and ultimately live more. 0 Kudos. @blueyonder. appreciate the help. 0 that contains your default network information. 0 Kudos. Make sure to keep having regular conversations about their online lives to stay on top of any issues that come up. 8. Virgin Media customers can get unlimited online protection for all your devices for just £3 a month, with Virgin Media Internet Security powered by F-Secure. If you want to know more, the updated sections are 6. Whilst waiting for the forum team consider trying the following: when changes fail to save press Ctrl + Shift + R to reload page and confirm current state of Web Safe. Staying safe online with Virgin Media Web Safe. Virgin Media's network mostly still relies on coaxial cable connections to a customer's home, although this cabling is likely to be. For customers joining from 16 May 2018, the Child Safe setting is switched on by default. I want to be able to access a website and therefore need websafe to be turned off but the option does not allow it. CyberGhost VPN is operated by Kape Technologies – the company behind PIA. The filters can automatically block pages by IP addresses or by examining keywords. For fraudulent e-mails, forward to phishing@virginmedia. virginmedia. 67. It blocks child-inappropriate websites automatically, and will. in/myVM . Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Options. Contact the site operator for further help. Reliability: Router: Virgin Media M125 fibre broadband is the provider's new entry-level deal, offering speeds in excess of 100Mbps and some of the market's cheapest pricing. Click on Manage Web Safe. Learn how you can change Web Safe settings to turn Child Safe off. Free Virgin Media Hub 5 Wi-Fi router. I see that you can create a guest network with Virgin Media. Web Safe is not automatically turned on for customers joining before this date. Virgin Media. Web safe provides ultimate protection when using the internet. The Websafe screen has changed - it used to look like the first picture but has now changed to look like the second picture. Find out more about Web Safe. For more tips on how to keep your kids safe online, visit Internet Matters. if Hub is in modem mode and third party router is used then configure router to use Virgin Media. Virgin Fibre Areas only. 1. The Virgin Media router’s modem-only mode may have been one of the configurations you previously accessed using the preceding address. M125 was boosted from M100 last year, when the package received a speed upgrade of 22% from 108Mbps to 132Mbps. Hi thank you fir the reply. 9. Learn more Have I helped? Click Mark as Helpful Answer and solved, or use Kudos to say thanksQuickStart, set up and connections. Superstar. At Virgin Media, we want all of our customers to be able to surf the net without worrying about nasty viruses and malware. Options. 1. 0 Kudos. At least 30Mbps download speeds in every room or £100 one-off credit. The issue of Child Safe being re-enabled by VM is being mentioned more often and once stuck on it breaks many services such as Office VPNs, Zoom, Social Media, Sky TV, Sonos, Games Consoles and much Web Content. After that, it’s just £3 per month (or £30 a year). Our Web Safe settings are : ++ Virus Safe - Enabled ++ Child Safe - Disabled I dare not revisit that page as what we have works for us. Make sure to keep having regular conversations about their online lives to stay on top of any issues that come up. Built to keep internet nasties away from your home devices, Virgin Media Web Safe is available at no extra cost with our broadband. For best. 99 a month for two years. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. NordVPN: Our #1 pick for Virgin Media customers. 9. A managed firewall solution dramatically reduces the size of that problem, easing the pressure on already stretched IT departments while. try going to if Web Safe is on this site should be blocked. It works with any device connected to your home network to block websites with viruses or malicious and unsuitable content. There is no longer a Windows Store TVGO app, however Windows devices can use the website, and install the web app that is offered when visiting the website. 168. @ntlworld. com (connection reset error). Just knowing what they’re doing and who they’re talking to is usually enough to guide them from trouble. Virgin Media. Move message to Spam folder (default) Flag a message as. Web Safe will automatically be turned on for customers joining Virgin Media after 16 May 2018. Email address. Up to 3 WiFi Pods if needed. Black Friday deal: Save £522. --. Protect every device connected to your home WiFi – no matter which mobile provider you’re with – with Web Safe, which comes with. Child Safe not working in Security matters 3 weeks ago; Web safe not working when enabled in Security matters 4 weeks ago; MISOLD AND DIRECT DEBIT SET UP WITHOUT CONSENT WITH O2!!! in Security matters 16-09-2023; Websafe Off but still blocking sites in Security matters 02-09-2023Other features include Web Safe, F-Secure SAFE and the usual DHCP and firewall which can be tweaked. This includes restricting children from accessing inappropriate or adult content. Virgin Media’s Child Safe lets the account holder block websites they consider inappropriate for children. Further exclusions & legal stuff apply. 220. ; Click Next. An extremely fast, security-focused VPN that supports more than a dozen router firmwares. Direct from Virgins help pages. Virgin Media does not come cheap, but sits in broadly the same price bracket as Sky and BT. For best protection, we recommend using Virgin Media Internet Security and Web Safe. You can also stay safe online with the included security tech: Web Safe, F-Secure SAFE and parental controls. Web Safe is an optional setting that does DNS based filtering. AtlasVPN: A fast and secure VPN that is great for streaming. Malware is a type of malicious software, designed to infect your device to manipulate or damage it. Web Safe: Available to all new Virgin Fibre customers who signed up after 27th February 2014. Forgot your email address ? If you’re not using your own device, read our help on private browsing before you sign in. I added it to the 'allowed websites' list, and it's working fine. 222. ” This is generally a useful feature; however, it can sometimes deem VPNs as unsafe and will block them. on 06-03-2023 16:05. 1. Just bear in mind this would reset everything. Solved: I need to get my work VPN working, but I want to keep the family content controls in Web Safe enabled. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. Get, Create, Make and Sign . That can be turned off, or just don't use Virgin Media DNS. use a third-party router with your Hub in modem mode or, if already in modem mode, use in non-modem mod. Virgin Media accepts no responsibility for personal online activity. How to turn on Child Safe. Go to 192. Parental controls block websites and applications that you think are unsuitable for your child. You can find more information about advanced hub settings if ever needed here 👉 How to set up Virgin Media broadband | Virgin Media Help . You are able to customise your settings, for example block access to known fraudulent websites or those that aren’t suitable for children. 8 and/or 1. In the meantime consider trying the following temporary workaround options: use a VPN service or Opera web browser's inbuilt (free) VPN service. Malware & Porn. Excludes broadband faults and broadband network outages. Solved: Hi, I've just had this email apparently from Virgin Media (the email address supposedly used is webteam@virginmedia. ISPs use blacklists to block specific sites as well. I'm sorry to hear there are some problems with your My Virgin Media and the disabling of Web Safe on your service. 0 Kudos. Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband. In this In 2 Tech video, we'll show you how to keep your kids safe online with Virgin Media's Web Safe settings. Sign in to My Virgin Media a. The Virgin Media blocking method. Virgin Stream hub offering money-back for. Virgin Media Web Safe is included within your Virgin Media broadband package to help protect any device that is connected to your WiFi. These are two settings — Virus Safe and Child Safe. Web Safe: Available to all new Virgin Fibre customers who signed up after 27th February 2014. Regards. I had not changed my DNS or anything, but the Kindle Fire bypassed it. Navigate to the My Apps tab and select Web Safe from the menu. How do I do it? - 5157909. Solved: Hi, I can't seem to turn on Web Safe. Surfshark: The best budget VPN for Virgin. 1. To be frank, this is not on Virgin Media to solve this for you. Virgin Media Business can support your organisation’s digital transformation journey by helping you move to the cloud securely. Virgin Media Web Safe is included within your Virgin Media broadband package to help protect any device that is connected to your WiFi. As a new customer, you'll be able to take advatage of a free, three. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. 67. 67. ; Click Next. 3. SpeedWeb Safe: Available to all new Virgin Fibre customers who signed up after 27th February 2014. These changes affect all Virgin Media email addresses ending in the following: @virginmedia. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. My Virgin Media App. We do not use any VPN and I have checked that our AS is "Virgin Media". The Virgin Media Super Hub lets you connect more than 20 different devices so you can play games, download files and stream music simultaneously – and all at rapid speeds. 65% of young people aged 11-16 are in favour of the. They'll be able to guide you through all the relevant options so you'll be able to find the product that's exactly right for you. At least 30Mbps download speeds in every room or £100 one-off credit. Reply. 1. Vodafone Makes sure your dns settings on your computer are manually set - 8. /web-safe. Virgin Media and you have confirmed Child Safe is on. From there the Web Safe can be accessed and configured. See our Virgin Media Fraud & Security Hub for further information and support on broadband security, fraud prevention and troubleshooting queries. com. Changing network settings to use any Public DNS should re-gain full access for the device. Staying safe online with Virgin Media Web Safe. 6 - 6. Surfshark: The best budget VPN for. IPSec Pass-Through. For customers joining from 16 May 2018, the Child Safe setting is switched on by default. I am also experiencing the same issue. select Account settings > Online security and disable Virus Safe and/or Child Safe. For customers joining from 16 May 2018, the Child Safe setting is switched on by default. Click on the Overview tab, where you have two options – Virus Safe and Child Safe. 4. 4. Use a vpn or change your device dns settings to Cloud flare in the meantime. £8p/m extra or included with Gig1 or Volt. You can also stay safe online with the included security tech: Web Safe, F-Secure SAFE and parental controls. UK mobiles) TV: Optional: TV 360 or Stream: Pros Cons; Recently boosted upload speeds: Home phone is expensive without Volt:. Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband with parental controls. In response to lotharmat. Virgin Media’s Web Safe blocks access to websites with viruses, as well as protecting you from malicious sites. Because this blocking is occurring at the network level, it doesn’t rely. My Virgin Media App. Email address. ; Click the Buy more button. 1 into the address bar of your browser. 10. Child Safe. 1 or 192. Lee_R. We recommend keeping Virus Safe on. Your link takes me to the internet security page, and it shows how to switch on parental control. Once logged in, select ‘My apps’ tab’. Virgin Media Web Safe: Home phone: Optional: Anytime calls: £10/mth (inc. on 21-04-2023 13:44. WiFi Max. From blocking viruses to malicious or inappropriate content, find out how web safe protects hereI am having the same problem that has been reported by others, I want to enable Child Safe in my Web Safe settings. Below are workarounds for when Child Safe & Virus Safe does not or cannot be turned off in the Virgin Media online account. Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband. Select the Settings cog in the top right-hand corner. 9. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. net Email address stopped working and been locked out for 5 days in Email a month ago Constant T3 Timeouts in Networking and WiFi 11-09-2023 Weird dropouts every 30 minutes in Networking and WiFi 16-01-2023 Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. Parental controls block websites and applications that you think are unsuitable for your child. We give all our customers a complete, market leading security package called Virgin Media Security, free. If it’s not a technical issue you need help with then we’re here to support you on. 0. For best protection, we recommend using Virgin Media Internet Security and Web Safe. 8. At the time of writing (June 2023), an entry level M50 broadband deal is £38 per month for 18 months. Try both Mac and Windows. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. These are two settings – Virus Safe and Child Safe. Staying safe online with Virgin Media Web Safe. These tools can be installed across all devices, including mobile phones, computers and consoles. Turn on SafeSearch VIP. Get Internet Security powered by F-Secure on unlimited devices for £30 a year, with your first 3 months free. Malware can also record or steal information like bank details or account logins. If you're still having issues changing your settings, please let us know. Bypass Child Safe & Virus Safe. Try again to see if problem persists. Go to My Account and register for Virgin Media Internet Security to start your three-month trial today. Email address. Tap Manage next to Manage your Virgin Media Mail app password under Virgin Media Mail c. Staying safe online with Virgin Media Web Safe. I’m sorry to hear of the issues that you’re having with web safe settings, I would be happy to take a further look into this for you but would need to confirm a few details via private message, please look out for my message and we can get started. It’s important to remember that Web Safe protects all your devices connected via your router, whereas anti-virus software only protects the device it’s installed on. Browse Virgin Media Virgin Media Community. Web Safe occasionally flags innocent content as well, which is why so many people want to know how to bypass Virgin Media’s block features. You can get it free for 12 months by registering or signing in to your My Virgin Media account and go to. Contact the site operator for further help. on 09-09-2023 11:35. I have just joined Virgin Media and I am trying to access some websites but get a message saying child safe settings have blocked these sites. I can't do this. Tested it out today via a simple Google search. Users can change their settings at any time in My Virgin Media. @ntlworld. Does Web Safe work on Virgin Media WiFi Web Safe only works when you’re connected to your Virgin Broadband at home. And finally, you can add timing restrictions. Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband. Switch on Child Safe. They come in all shapes and sizes, from stand-alone software to customisable settings within your computer’s operating system or web browser. 222 and 208. Networking and WiFi. Web Safe is not automatically turned on for customers joining before this date. OpenDNS provide instructions here :. Please enter your email. And finally, you can add timing restrictions. Subscribers complained about the snafu on Twitter, where many people claimed that they could barely access anything over Virgin Media's network. 1 or whatever else you like. The service is headquartered in Bucharest, Romania, and is subject to its jurisdiction only. Re: Can’t access web safe. We provide a unique service allowing you to choose the level of support you require, with an integrated solution for both connectivity and data security. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. At the time of writing (June 2023), an entry level M50 broadband deal is £38 per month for 18 months. Controls & Settings guide Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband with parental controls. For customers joining from 16 May 2018, the Child Safe setting is switched on by default. CyberGhost VPN is operated by Kape Technologies – the company behind PIA. 220. 4. You are able to customise your settings, for example block access to known fraudulent websites or those that aren’t suitable for children. Jim__d. Welcome to Virgin Media’s help and support page. Is a VPN installed on your Inspiron 5559, and do you have any third-party software like McAfee WebAdvisor or an app provided by your ISP (e. Web Safe: Available to all new Virgin Fibre customers who signed up after 27th February 2014. I’ve had technical support try and help but unfortunately the language barrier and me being pretty useless with IT I. 123. Fill form: Try Risk Free. A new secure password will be generated for you. See. Malicious software can be hidden in other seemingly harmless software and downloads, such as torrents, apps or screensavers. You can get it free for 12 months by registering or signing in to your My Virgin Media account and go to. To help protect against online threats, all Virgin customers can get Virgin Media Internet Security for all the family’s smartphones, tablets, or computers. Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. It's also 5GHz compatible (unlike BT's Home Hub 3 and routers from other providers). Can we ask if your child safe is enabled in your Virgin Media account and that you’re not using a VPN. I see that you can create a guest network with Virgin Media. Learn how you can change Web Safe settings to turn Child Safe off. For customers joining from 16 May 2018, the Child Safe setting is switched on by default. Sign in to My Virgin Media a. Web Safe is not automatically turned on for customers joining before this date. SafeSearch VIP will force all users on your network to use SafeSearch on Google Search while still allowing a secure connection via HTTPS. I tried to check the AS name as advised on the forum , here is what I found. Below are workarounds for when Child Safe & Virus Safe does not or cannot be turned off in the Virgin Media online account. I’m losing the will to live. Virgin Media: Web Safe. As far as bypassing Virgin Media IPTV restriction, CyberGhost VPN is as good as it gets. Click on the Overview tab, where you have two options – Virus Safe and Child Safe. Web Safe is not automatically turned on for customers joining before this date. 100 and 194. (Virgin Media got back to us saying that they are currently working with the Hub 3. Virgin Media 'Web Safe'. on 27-08-2023 09:39. It works with any device connected to your home network to block websites with viruses or malicious and unsuitable content. We created Web Safe for our customers to make browsing safety a no-brainer. Navigate to the My Apps tab and select Web Safe from the menu. When I go to the Web - 5155296. Web Safe is an optional setting that does DNS based filtering. Virgin Media also offers an additional security tool called F-If a user visits a blocked site within the United Kingdom, the user will be forwarded to which includes the list of blocked domains and court orders. 1. Any website unsuitable for children is blocked by default. This video is about how to use any website that has been blocked by Virgin Media. Virgin Media. I'm going to send you a private message so we can look into this for you. Expand the Email option. Will Web Safe affect my Virgin TV Go or Virgin TV parental controls? Web Safe child safe mode only applies to your broadband connection and won’t change any of your TV Go or TiVo parental control settings. Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband.