The Virgin Superhub 3 is a powerful router that provides a fast and reliable connection to the internet. From here, you’ll need to navigate to ‘advanced settings’, then click ‘wireless’ and finally ‘WPS’. The customers riding inside the. I checked my router and it has a flashing blue light. Red light on hub 3. In itself that’s not really an issue especially if everything is working OK. Connect the Hub’s power cable with the blue tab. 4 and 5 GHz wifi bands by renaming them in the settings In the settings, find and switch off "channel optimisation" and "Smart wifi” and “ apply and save the settings. Sorry to hear of the hub issues and the red light, we appreciate you taking the time to raise this via the forums and welcome to the community. Double O2 mobile data. Another potential fix for the flashing green light problem is resetting your Virgin Media hub. Hello Ewelina1, many thanks for reaching out on our help forums and for your first post here. The first person I spoke with had never heard of the Blue Light Card, was put on hold and then cut off. Power is on. If you wish, you can choose to protect WPS with an eight-digit pin that has to be entered on any device you’re connecting. So you won't have to worry about running out of space to store all your favourite TV. Please pop back to us at your earliest convenience and we'll do our very best to help. Virgin Media customer service can be. So still having issues so Virgin customer service say they do not have to activate they can’t solve and sending a engineer out to look at the pod which seems a bit crazy as the internet hub is fine . What the lights on the modem mean. If the TV box feels hot, let it cool down completely, and remove anything that’s placed on top of the. 0 has got a constant orange light and our internet is working intermittently. I’ve checked all the connections and they all seem ok. But fear not, as Virgin Media WiFi Troubleshooting does not have to be difficult. Connect the white cable properly to the Virgin media wall socket. viczig. First, turn the switch at the back of the box to be on. the latency has gotten worse though. The green light might be flashing because of a faulty link. Solved: My Wi-Fi dropped so i restarted the router but I’ve now had a blue flashing light. on 16-10-2022 14:35. on 03-04-2023 12:28. Most likely this is a failure of the multi-colour LED control circuitry, but because this light is also the overheating indicator when red, it isn't acceptable to have the LED malfunction. Just joined. Normal working, anything between white to yellow to orange. Put your hand on top of the router once it's been powered on a while, it should feel hot - not enough to burn but you can tell its working if it's physically warm. it's possible that your's still needs activating. Router has a solid red light on. MY virgin 360 TV box stopped working had a red light on it then orange and wouldn't go beyond welcome page tried all suggestions and none worked THEN I changed the batteries in the remote control and it worked straight away thought I'd post this to see if it helped anyone out who has the. If it's ambient, sounds like the hub may have died. I called Virgin Media and tried everything it asked me to do, that is, turned it on and off at the wall; checked all cables, switches etc for loose connections; pressed reset button. Best done from a wired connection. The Virgin Media hub lights have a meaning, and understanding that meaning can make troubleshooting internet problems much more straightforward. Suddenly this morning we have a green flashing light with no internet. media hub is showing an orange front light instead instead of the usual white one. Make sure you use the wifi one for devices connecting to the wifi and the settings/admin one to access the Hub. As per the advice from @nodrogd, this will need to be replaced. Flashing Red – Updating firmware. On a Hub3/4/5, you could first try separating the SSID's of the 2. Hi my virgin. 0800 953 9500. We would like to show you a description here but the site won’t allow us. Solid Red Light on Router on Hub 3. I have checked all connections and rebooted several times but still the same. Red is overheating and magenta modem mode. As you connect the power supply to the wall and to the Hub, make sure that it is tightly connected. • Ensure the Hub is upright, in a well-ventilated location and out of direct sunlight, if possible. Have followed the instructions to the letter on set up and it is not working. Wi-Fi Bands Getting the most from your Wi-Fi. 0. After plugging in the box for the first time on the 12th October we noticed the box had an orange light. My Tivo V6 box has 3 lights: The Power/Status light to the right of the Virgin infinity symbol and two small lights to the left of the infinity symbol. It is in an airy space; I've reset; I've rebooted and turned off for 10 minutes. What Do Lights Mean on Virgin Media? Virgin Media is a leading provider of broadband, television, mobile and landline services in the UK. Your network has been fixed Otherwise noth. A Virgin Media hub’s white light has a special meaning. Read resolutions for removing the orange light from my hub3 box. With 6 recording tuners, the chances of there being a problem with clashes are vastly reduced. 19-05-2021 10:33 - edited 19-05-2021 10:35. Keep the community. 1 ACCEPTED SOLUTION. Contact us. This can be with the wifi symbol, the power light or on the Hub 4, it actually means that your router is downloading a software update. Between 18:00 and 21:00 on an evening the internet regularly but intermittently varies from 132mbs to as little as 4mbs and we’re often unable to perform a. 5x red flashing light. Online Light: This light will be green when the box is. on 16-02-2023 20:29. These light indicates whether the Super Hub 2 is able to make a wireless connection. My hub 3 is showing a solid red light instead of a white light and it keeps dropping connection intermittently I’ve tried the pinhole reset and turning off and on but still showing solid red light is there anything I can do. It was a black screen with the info that the channels were updating etc. Flashing Red – Telephone connection issue. Switched On Families. Back a step. On Hub 3 a flashing green Wi-fi icon could mean the router is trying to connect over WPS. The other green lights will turn come back on (I. 168. I have two main 360 boxes. Hi, hub 3 has the solid red light that a lot of people have been experiencing on here. . i haven’t pressed the wps, i’ve tried turning it off and on again, i’ve also tried the pinhole reset but nothing has worked. on 05-07-2023 11:06. On a Hub3/4/5, you could first try separating the SSID's of the 2. perhaps the hub is not been added to your account. Accordingly, the Virgin media hub 4 offers a great range of features and options. Provide 10 minutes for it to do any required updates. It's almost 2 weeks. Since yesterday, my virgin media Hub 5 has been on a rotating solid blue light to flashing blue light to flashing white light. My hub4 will not connect to the internet, I have tried resetting, turning off, checked all the wires. Power Light The power light on the Virgin Media router indicates. I have not had any impact on my internet speed, even when the light was red, everything seemed normal. I have tried re-setting the Hub and turning it off and on but the red light remains. The lights on the front of your Hub tell you what’s on and connected. The flashing yellow light on Virgin Media equipment indicates that there is an issue with the service. My pictures constantly pixelates on certain and recorded channels too. Didn’t even know the reset button was there. Be grateful for your help. 0 red led light. My virgin broadband router internet light is flashing red and green what does the red blinking light mean on cricket usb modem? 4 pics 1 word- soccer ball surrounded by blue light, red light, stage with multicolor lights, another stage with more lights? Blue heart on virgin box. Here's what each one means. Make sure all cables coming into and out of the Hub are pushed in firmly. 0 Kudos. Hey my box still works etc but the power light doesn’t come on?Go to solution. Yes you do! Now it is more likely the the red light is down to the 1p components that the manufacturers used and are starting to fail rather than it being a genuine overheating issue - but we can't be sure, and even if that was the case, imagine that in the future your hub were to overheat, how could you tell?We would like to show you a description here but the site won’t allow us. Entertain me; Broadband Deals. We would like to show you a description here but the site won’t allow us. 7 Repeat the process to pair your other Boosters. 1) Try the “check service,”Area status webpage" (link at top right of this forum) 2) Then also try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. If it’s not a technical issue you need help with then we’re here to support you on. Neither of the 360 boxes suffer from any issues. The Wi-Fi light: If this is flashing or solid green, the Wi-Fi is working as normal; For more information and solutions to Virgin Media Hub. Any attempt to reset or hard reset it have failed and. These lights provide a visual indication of the box's current state. The white light at the bottom of the router will then intermittently flash before stopping and remaining on. Hello, everybody, i have question regarding my router and internet, i have set my router and tv box up and i have the virgin 360 box and my router light has been orange since i set it up 2months ago, it says in the set up guide the light should be white which mean everything is running right, does the orange light mean i. The Virgin Media Hub 5 light at the front let's you know what is g. Hub 3 in modem mode was Solid Red light and indeed with Hub 5 is a Solid Green light. Faster Virgin Media broadband. This article will explain how to go about claiming a refund and what to do if there is an issue with your refund. Now a ‘white’ LED is actually made up of a red, green and blue component, and for reasons which are far too boring to go into here, the blue part tends to fail first, especially on ‘cheap’ components, and the VM hubs aren’t exactly built to say, Apple. My router has a constant solid red light I have done full reset checked all cables wifi works most of the time but I stil keep having random outages but when running checks online it comes up all OK and can't get any further . Chatter and natter. Virgin Media says customers should plug the Pod in somewhere between the router and the blackspot in your home. Thank you. Not applicable. We would like to show you a description here but the site won’t allow us. Reply. My TiVo box tried to run an update. On the Hub3 the bottom LED will change to magenta, on a Hub4 the LED band will be green, on a Hub5 the LED will be green. However, there's two ways. • Switch the hub back on at the power. 1, sign on and put it into modem mode. Options. Please look out for the purple envelope in the top right of your screen. on 05-04-2023 07:59. Hub 3. Hi @Kamila81. and tells you of more local issues down to street cab/ postcode level. on 11-06-2023 18:32. If that fails: Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Hi, My virgin WiFi Hub 3. The lights on the front of your Hub tell you what’s on and connected. Hub3 flashing green lights. So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides and answers – like our billing and payments help guides. I followed the install instructions but they all seem to suggest that when I plug it in I will get a white flashing light. Your Hub 4 has four lights and the configuration that they represent on your hub shows you exactly what is going on with your current network status. Hi Adri, the modem light has remained white, whenever I have checked it. I recently upgraded by bandwidth and a hub 5 arrived today. Wait at least a full minute for the router to reboot. Green Light. - pressed reset button for 15 seconds. Best done from a wired connection. . 2) Turn off the hub and disconnect any Ethernet cables. But fear not, as Virgin Media WiFi Troubleshooting does not have to be difficult. I have: - turned it on and off at the wall. Flashing green arrows. Tried switching it off for a while and resetting it but the red light still remains. I have just checked the modem temperature and although it didn't seem that hot when the light was red, it is noticeably cooler now the light is white. Did you mean: Virgin Media Community. One of them has a red light, the other has an orange (amber) light. ) d HUB 5 Flashing Blue Light. For the last 2 days our Superhub 3 has the constant deep orange/red light where this used to be white. called customer svc who are sending a pod. on 06-09-2023 10:32. Tech Chatter For all digital device, tablet, computer and tech talk. A guide to the lights, reading from top to bottom, can be found below. The Power Light: This light should be a solid green when the router is powered on. If you are using WiFi you may also find this light comes on if the WiFi connection is lost. WiFi box has had a flashing green light all day. my vm hub is showing a constant red light instead of the normal white light having tried 3 or 4 times disconnecting the power cable to reset the hub the red light still appears although i have internet connection it worries me that vm say there is no issues the can find when they do a systems check. 1), navigate to Advanced Settings, Wireless, and disable the WPS options. I have seen similar posts on the boards and have followed all instructions. Broadband deals; Broadband, TV and phone deals; Broadband and phone dealsHi @ol6556 . Dear Virgin Team, Our router (Hub 3. They change to white when the connection is. We're pleased to announce that we've strengthened our partnership with Netflix. Connect the white cable properly to the Virgin media wall socket. Here is a handy guide to the light on your Hub 5. my router has had a red light on for over a week now. From top to bottom, this is what the other lights on the Super Hub mean: The “Traffic” light: If this is twinkling blue or green, everything’s working. Tried re booting and still constant red light. 1. If you spot any issues, try our Troubleshooting tips on page 10. Ensure that the hub is in an open space and not overheating and reboot it. Solid Red – Internet connectivity issue. Go to solution. If the Hub is in a clear area and is cool to touch and the red power light remains on the Hub must be replaced. Virgin Media Super Hub 4 Lights. The Hub should now operate normally. After it, click on the WPS. in Medway Kent . Options. 4Ghz and 5Ghz Wireless networks. Anyone got the same in the area?on 04-06-2023 14:48. In the Wi-Fi settings, you will be able to see both 2. Sorry to hear of any concerns the constant red light on your hub may be causing you. Hi, my V6 tv box has a constant red light for months, ive looked on line and it says it could be over heating but its not that hot to touch , i have tried switching it off for hours at a time but when i turn it back on its still red. If the power button is flashing amber, your hub is in recovery mode. Hello. Thanks for the reply. This includes: The Stream box. With this knowledge, you’ll be better equipped to diagnose. 1. The equipment is usually pre-activated, however you might need to call 0800 953 9500 to activate the hub. Also not warm/hot to the touch. Internet LED. No lights are on. I know work as been going on today but I still have a red flashing phone light on my hub 3. On Hub 3 a flashing green Wi-fi icon could mean the router is trying to connect over WPS. 0 red light constantly on. I would suggest you call Virgin, 150 from your Virgin phone, mobile or landline, or 0345 454 1111 from any other phone to report a fault. In order to have this rectified, we'd need to. If after rebooting, the V6, TiVo, or TV 360 box is still not working, try running a quick diagnostics check to find the root cause of the issue and how to fix it. There's no official status of an orange light on the Hub 3. Do this now if needed, as it's a £25 fee if done later. Then turn on the V6 again whilst keeping hold of those buttons for a further 30 seconds. The technician will resolve this, adjust the power levels and will move the Hub to wherever you need it. There are a few things you can try to fix this issue: First, check to see if there are any scheduled maintenance windows or outages in your area. Turn the power switch off on the back of the Hub. For example, with a Hub 3 device, a flashing red light means your device is on but your WiFi. What do the lights on my Virgin Media router mean? Virgin Media Broadband Hub; Virgin Router Lights; What Do The LEDs Indicate? Virgin Media Hub. Virgin Media Hub 3 Lights Meaning. Virgin MediaThanks for this. Sorry to hear of this issue with your hub 3 main light being amber instead of solid white, we're eager to best assist with this. The most common light you’re going to see on your Virgin router (hopefully!) is a green light. Options. I have subsequently tried rebooting it and also resetting it. I have tried switching it off for a few hours to let it cool down, that made no difference. What do the Colours mean on Virgin hub? It is possible that the internet is out of range or there is no internet at all. Sorry to hear of the solid red light on the hub, and thanks for attempting to remedy this matter. Try our TV troubleshooting tool now. You can call it in on 0345-454-1111 or else wait for the forum team. Once you reach the WPS settings, you’ll need to disable both WPS options and press save. Keeps flashing a white light. intermittent. When your Virgin Media router lights are flashing green it means the router is updating its firmware. Our 1TB TiVo box has six times the storage of our V+ HD Box, giving you around 500 hours of standard TV or around 100 hours of HD TV. If the Hub is in a clear area and is cool to touch and the red power light remains on the Hub must be replaced. One of the key ways to troubleshoot your connection is by understanding what the different router lights mean. The hub does not feel overly warm and it sits on top of my desk with air circulating freely round it. I have tried a pinhole reset twice now but the light remains orange. Modem mode = Magenta, which can appear red. If the Hub is working okay, just leave it. You will need the hub serial number, and your account number and area code. It provides phone, internet and TV services to its customers. Virgin Media offers four multi award-winning services across the UK: broadband, TV, mobile phone and landline. on 17-12-2022 17:27. In itself that’s not really an issue especially if everything is working OK. Two LEDs on each RJ45 LAN socket (left = amber. Please advise. Options. • Switch the hub back on at the power. Hi my virgin hub 4 has suddenly started to flash blue so Iv got no internet, I have restarted it but it’s still goes back to the blue light I need help to get my job 4 back up and running Has anyone had this problem before? The only way it works now is to connect it via Ethernet cable. 168. Now that you understand the reasons and what different lights mean, we should try the fixes below to resolve the issue. not sure if this is normal or not. I got a virgin media intelligent WiFi pod sent out to me a week ago and it doesn't seem to make any difference. As you've already tried the recommended steps, including a pinhole reset of the hub, I would like to take a closer look on your behalf. zaenapill. Ensure that the Hub is in a well ventilated area and nothing is blocking the vent holes on the sides of the Hub. The service status in our area shows no issues. 4 and 5 GHz wifi bands by renaming them in the settings and at the same time switch off "channel optimisation/Smart wifi” “ apply and save the settings. Hub is at least 5 years old if that helps which one it is etc. Red flashing arrows is an indication that the box has lost the connection to your Virgin hub & hence the internet. On the hubs 4 and 5 a red light means there’s an issue with the cable connections. I don't work for Virgin. There is no connection to the VM network. If it’s flashing green, it’s starting up. If it's in modem mode then that's normal. BD20. If the Virgin Media button is glowing a purple colour, it means that your Super Hub is in Modem Mode. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. Amber/Yellow. If you move the Pod too far away it will loose connection. Understanding what each of these lights mean can help you diagnose and troubleshoot network issues. Make sure the white cable is plugged firmly into the Hub and at the Virgin Media socket on the wall. I've been using the Blue Light Card Discount now for a couple of years. Launched almost a year ago now, the redesigned Hub 3. Its in router mode. Not any SSID’s being broadcasted. Regards, Daniel. Options. Tried resetting everything, unplugging everything and plugging it all back in and it didn't seem to solve anything. Tech Chatter. In response to feedback that the colours indicating ‘standby’ and ‘on’ were too similar, the colour of the ‘standby’ light on the front of your Virgin TV 360 box is changing from light-blue to red. Find your router’s power button and press it to do this. Tudor. Just got a solid white light and nothing would change, resetting etc. White power light is on and Internet lights are flashing. Got to 3 out of 3 and then box restarted again. Virgin Media O2 has today refreshed its top packages, the Ultimate Volt bundle and the Biggest TV bundle, to include a Netflix Standard Plan, offering customers all of their favourite entertainment in one easy and convenient place. In this article, we will discuss the meaning of the lights on a Virgin Media Hitron router. Joining in. Full Playlist Here: think this just about says it all. When the connection light is flashing red and the power lightWe would like to show you a description here but the site won’t allow us. I have checked all connectors, unplugged, reset the router and the light is still red. Use the Virgin TV Go app or website on up to 5 of your devices to manage your telly and keep up with your shows, when you’re in another room or out and about. Find out what all the different lights mean on your Virgin Media Ireland Hub. Hi all, I got my service installed on Tuesday and has been working great. Have tried resetting the hub but issue persists. It came on all of a sudden this afternoon and restarting and checking wires hasn’t fixed it. Then find the SSID boxes an type new names in there (Smurf_2 & Smurf_5 - same passwords) - save/apply. Understand what each of the lights on your hub means, and learn how to reboot it . • Turn the power switch off on the back of the Hub. The hub flashing red light. on 22-09-2023 23:20. It should then pulse slowly as it connects to your Hub. Mumfordd04. Meanwhile the Wi-Fi drops out the same amount of times. HUB 4 Bricked - Solid white light. 1 ACCEPTED SOLUTION. On the Hub3 the bottom LED will change to magenta, on a Hub4 the LED band will be green, on a Hub5 the LED will be green. Continuing problems can be resolved by contacting Virgin Media customer service. Nothing seems to help. QuickStart, set up and connections. Wi-Fi / arrows) apart from the phone symbol which will flash red before eventually turning green and all three symbols disappear (the green phone symbol is the last to turn off). Check out the envelope in the top right hand corner, for a private message from me. The orange (amber) is just the LED showing it's age, they do tend to change colour, the same with the lights on the hub 3. However, all the pods are doing is flashing a white led and jot connecting in anyway shape or form . All user-configured settings are deleted, and the router restarts using its factory default settings. No downtime reported in our area either. Do a simple reboot switch off at the mains for 15 sec and switch on give at least 15 for the reboot to preform. 02-02-2023 02:25 - edited 02-02-2023 02:25. This can happen after a software upgrade. One of the most common. Options. One of the smaller lights is a WiFi symbol so I don't expect that one to light up as it is not connected to WiFi. But in most cases, a green light will mean something else depending on which light is green. The three lights are: Power, WAN, and Ethernet. - pressed reset button for 15 seconds. 5. Unfortunately no issues with broadband in my area according to this. The Virgin Media Hub 3 is a wireless router that is used in many homes and businesses for internet access. All in one super nifty tool. how can i get a co; Virgin mobile samsung galaxy s2 wont turn on keeps blinking blue light? No internet access but blue light on virgin Lights up when your Hub’s turned on, then fl ashes and changes colour during set up. Hi I have a constant red light on my router 3. Since upgrading to 360 on both of my V6 boxes, the box I use most (in the lounge) seems to lose its power light after a period of time left on standby (like you go out for the day or overnight). Base LED This should flash when the Hub powers up, then stays lit during normal use. If it's still red then you need a replacement hub via a VM engineer. Ethernet: Indicates the connection to the modem is working. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. The cheap LEDs colour ages. Router now has a permanent orange light on front. White power light is on and Internet lights are off. Options. on 26-09-2023 17:25. My old Tivo box was faulty so I got a new V6. on 15-07-2023 08:47. In this article, we will cover the meanings behind the various lights on your Virgin Media router, including the Virgin Media Hub 3, Hub 4, and Hub 5. 0 is constantly showing orange light. I have already done a power down of the router and a 60 second reset as advised on previous forums,. • Turn the power switch off on the back of the Hub.