Options. No virgin socket in QuickStart, set up and connections yesterday; Green light flashing, set up in QuickStart, set up and connections yesterday; Flashing green power light and solid green Wi-Fi light in Networking and WiFi Monday; Internet down/Restart between midnight/1AM in Networking and WiFi Sunday; Broadband. Hi i, my VM broadband hub3 keeps flashing the green light. Can anyone provide a solution (other than calling out an engineer for now). please send the easiest alternative? I have a samsung 335 and when i try to connect wifi to virgin media it show me that is connected but actualy is no working to open no page. I am sorry to hear your are experiencing an issue with the Hub showing a green light, we will be happy to help. Post author: Post published: March 17, 2023 Post category: julia shea hamilton father julia shea hamilton fatherHi my virgin wifi box is flashing green (base light) this means there is no internet connection right? I have checked all cables and nothing has been touched since this happened - all connected as they were before. Sounds like the cable is disconnected either in the Omnibox outside, or at the street cabinet. 2) Then also try the “free & automated” Service Status number - 0800. The information on the Hub Settings all looks normal too. If so try two things. Stay. See full list on practicallynetworked. This is affecting everything in the home including heating and security. I went to the logs in the HUB4 and pulled the following: Cable. Stay safe online. Virgin Mobile. Smug1to. 0 Kudos. com A flashing green color means the device is downloading a software update. I need help flashing a virgin mobile phone to metro pcs (lg optimus v virgin mobile to optimus m metropcs. g. It can be quite frustrating when your internet goe. We would like to show you a description here but the site won’t allow us. Still no connection and flashing green. Options. This is ever since Virgin media were doing some exciting, yet unspecified, maintenance work in my area, last Wednesday. Turn on all V6 boxes: take your current TV boxes off standby and check they’re connected to the internet, ready to download TV 360. . Virgin Media Forums Agent Carley 0 Kudos Reply. I have green light start flashing on my HUB3 , I did restarted few time, unplugged and plugged back few time and still nothing. App showed no fault in area so when I phoned virgin they booked an engineer for Monday. Stream from Virgin Media. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. WiFi LED This fl ashes during setup, then stays green for 2 minutes when you’re done. Any help is wecome. It is important to make sure that the arrows are flashing in order to have a stable connection. Re: Hub 5 Flashing green. How long does it take for the green flashing light to go solid. Even after resets and factory resets. Your Hub 4 has four lights and the configuration that they represent on your hub shows you exactly what is going on with your current network status. _______. Today I've received my hub 5 and green light is flashing for few hours now. I have a solid green WiFi light and a blinking green power light. App can’t find the Wifi Pod. The faq says: This means the Hub is on, but your WiFi isn’t. 1) Try the “check service,”Area status webpage (. . Thank you for updating the thread RoneyCervinski. The box is a safety isolator. I have a lg 42ld 420 c tv with a problem . The most common light you’re going to see on your Virgin router (hopefully!) is a green light. If the light is red, it means there is an issue with your internet connection. A steady white light A red light A blinking red light A dim white light A slow flashing green light A green light A blue light A flashing white light Noticing different. Virgin Mobile. How to fix Stuck / Frozen Virgin Media V6 Box with Green / A…I've a flashing green light on my hub, no broadband or phone. I’ve checked all cables and they seem fine,it’s not. Step 1. If the TV box feels hot, let it cool down completely, and remove anything that’s placed on top of the. I’ve just moved into a new flat and obviously made sure that virgin was compatible with the property (which they said it was) before buying it. Alternatives to Super Hub 4 routers. If this is the case, turn Wi-Fi off and check again. Call Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. Then it stops for a minute or so and then starts flashing again. Options. Press the Home button on your Virgin remote and navigate through the Help and Settings category to the Clear or Reset TiVo box option and then select Reset. If there is an area fault, VM won't send a tech until it is fixed or they may book one for you and another part of the VM system might automatically cancel the visit while any general fault is in place. Good morning, My virgin WiFi Hub 3. . on 23-09-2023 22:02. Hi @Bull76, Welcome back to our Community Forums! Thank you for your post and I'm sorry to hear that you're seeing a yellow flashing light on your Hub! I've taken a look at our systems and I can see some issues with both Upstream and Downstream power levels. Hi! I received my Hub 3 today, I have plugged it in and followed all the instructions however there is just a flashing green light at the bottom and the wifi light is green. . No downtime reported in our area either. For the past 24 hours our WiFi keeps dropping out and when we reboot the router we have a solid white line at the bottom but green flashing arrows and a green signal light. Tried the virgin d. 3. Password Issues: Double-check your WiFi password. To find out more about what 360 has to offer you, shop Virgin TV 360. Did a pinhole reset and again, it worked and went to a flashing red light. booked another engineer but only appointment avaialble is for Friday 😡. I did a wall reset this time and then it was a flashing green light for around 3 hours, and the router page in my browser was saying things like Partial Service (US Only) etcflashing green arrows on virgin hub 3. Why is my Virgin Media Router blinking green? If your Virgin Media Router is flashing green, it indicates the router is updating software. Try restarting it, and if the problem persists, contact Virgin Media support. The different Hubs by Virgin Media include Hub 5x, Hub 5, Hub 4, Hub 3, and Hub 2. virgin media tech support has no clue. 2. Switched on and off. After spending 8 hours of waiting it's. Equipment activation on 0800 953 9500. I've recently installed my quick start package and since then the hub has been flashing green, i have reset it and made sure all wires are in tight as well as in the right places. I’ve turned it off and on Ive done a pin reset and it is still flashing. Try our TV troubleshooting tool now. It is now Saturday and the hub is still flashing green. I have also fairly recently moved up to 650Mb broadband to combat these issues. Options. The TV displays Starting up…. Internet connection went off last Sunday morning and on checking the Hub 3 the lights on the front were green and flashing (power and internet). Any ideas? Thanks I’ve installed my hub 3 router for the first time today and the green light just keeps flashing. It could be the cable is disconnected in the street cabinet, or the Omnibox outside, so you may need a. I'm not sure what else i can do to fix this any help would be amazing. The box has a flashing red light which wasn’t there when it was installed (it was green). Check for a known local fault on 0800 561 0061 - it is an automated service. In either Mode the red power light is an indication of over heating and most not be ignored. 0 Kudos. You can find this on the base of your Virgin Media box if you. Browse Virgin Media Virgin Media Community. I’ve tried resetting the hub, switching off pod and even moving it to same room as my hub. Have tried resetting: holding reset button for 60 seconds; no dice. This could be caused by a fault in the network or a problem with the customer's equipment. flashing green as it reconnects. stays green for 2 minutes when you’re done. Community Experts online right now. Once again, the service checker shows no fault, my account says broadband works great, but yet again I'm unable to have internet and stuck with the: "Registration Failure", No Internet Connection & a Flashing Green/Yellow light from my HUB4. The service status in our area shows no issues. . I pinhole reset several times. If the internet light is flashing amber your router is not connected to the internet. Pressing the button for two seconds will prepare the Hub 3. I googled the meaning of flashing green and they said it is updating the firmware, then I just let it be that way for the whole afternoon. I'm a brand new customer to Virgin and I just received my Home kit today. Turned the TV off and then on again and the blinking sequence started as explained above. Hub 5 blinking green base light. If the light is red, it means there is an issue with your internet connection. Also the time on the logs seems to be incorrect (i. The WPS button is just above the Virgin Media logo. We get a constantly flashing green light, which means it's trying to get an Internet connection. No joy. The light went normal at first, solid white, then flashing white, and then it turned flashing green. Flashing green: WPS is active and searching for devices to connect. Then, after a long time of trying to get through the machines on the phone, I finally got through to a person that told me there are issues in the area. Try that to see if there are any faults that the web service hasn't picked up!Follow these steps to reboot a Virgin TV box: Turn the TV box’s power off at the wall socket. Any other suggestions to try, TIAHi. Had a new unit whilst disconnecting and feeding through the Hub 3 modem - it was working perfectly fine this morning with numerous connected devices. I’m not having any issues I was just wondering why the light is now flashing red (it’s the RX light that’s flashing red in the picture). I have only had Virgin for 6 weeks and this is really frustrating. It isn’t on during normal use, but turns red if there’s a problem. Check that all the cables connect firmly into the TV box and your TV. . . Browse Virgin Media Virgin Media Community. The show is actually filmed in Vancouver and select areas in British Columbia, such as Snug Cove in Bowen Island, Burnaby, or Port Coquitlam, as revealed by. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. When you press the WPS button on the back of the Hub, the light ring will flash blue gently for 2 minutes. I've changed the renderer to the "software-only" setting but the issue still pops up intermittently. Note: the red light on the Virgin Media Hub 4 has a different meaning to the one on the Hub 3, where it indicated that the router was overheating. Hi, Curious if anyone has had a flashing green light on the Hub 5. Failing that, it’s time to call Virgin’s support team. Then switch it back on. on 16-10-2022 11:34. Hello. on 16-12-2022 14:49. Step 2: Go to the Home screen and select ‘Settings’. Hub 5 flashing green light continuously. am having to use mobile! I have followed the reboot protocols from the instructions in the box. Engineer visit Friday but obviously no WiFi until then so it seems. All in one super nifty tool. on 04-02-2023 22:33. To fix a TV green screen: Unplug your TV from the wall and wait 60 seconds. Virgin Media. There are three indicator lights on the side of the Super Hub, each indicating different functions: Top – WAN (green/blue). Just keeps resorting back to flashing green. On the back of the Hub 3. Phone. 6 days to attempt a repair is too long!virgin media hub 3 base light flashing green. Any ideas to get th. I had check for know issues and said everything was fine. Take care, Nat. Green flashing light and no internet at all. And its not the first time that happens. Do this now if needed, as it's a £25 fee if done later. Now the issue is back after 4 days or so. It can be quite frustrating when your internet goes down and you are. My samsung galaxy s i9000 connects to my virgin media super hub but without internet access. The "compensation "timer" can also be started on this number if appropriate. All cables appear to be fine, I have rebooted and reset. but no internet flashing light. This is ever since Virgin media were doing some exciting, yet unspecified, maintenance work in my area, last Wednesday. Virgin were doing some work in the area end of last week. Solution: loose connection somewhere along the way to the street box. It's first time I have this issue. If the Hub is working okay, just leave it. For the last week and a half this has changed slightly, the hub4 is still resetting itself but now everytime i seem to get a green flashing light. in Networking and WiFi Tuesday Hub 5x Keeps Failing; no DHCP in Networking and WiFi a week agoon 26-02-2023 13:08. Check that the Virgin Hub 3’s power supply is securely attached to the wall and the back of the Hub and that it is turned on. Solid Red & Green = Hub failed to start correctly. From what I understand it’s trying to do a firmware update but it’s stuck in a loop. Account - Cable. After spending 8 hours of waiting it's. 0 and after setting it all up, the power light has been flashing green all day. . Late Saturday night the internet started to drop. This means that the Virgin Media Hub is on. Here is a handy guide to the light on your Hub 5. Account - Cable. There are no local issues in the area either. Did a pinhole reset and again, it worked and went to a flashing red light. fish tanks) Away from baby monitors and cordless phones. To disable WPS, open the router’s settings on your web browser (192. 1. i haven’t pressed the wps, i’ve tried turning it off and on again, i’ve also tried the pinhole reset but nothing has worked. To fix the problem, reset the router by inserting a pin into the factory-reset slot located underneath the hub. 1) Try the “check service,”Area status webpage" (link at top right of this forum) 2) Then also try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. This lasted until around 8pm where it turned green and started flashing again - by which time I'd cancelled the appointment with the engineer - so once again I'm stuck without internet. Everything was working ok (installed 2018) Router started flashing green. I have moved into my new address on the 26th and received the quick start kit (cables only) on the same date. Eng. My advice for anyone with the pod problem would be to arrange a technician to call. Now will not connect at all. . This may take up to 2 minutes. Forum; Apps. It’s now 8:29pm. It is important to note that each type of Hub has light codes that show the status of various internet services. It keeps flashing green and then flashing white and my connectivity is still in and out. Green, Flashing, Off. It’s now 8:29pm. It is booting up and should be ready in 5 minutes. Just alternating Green power button flashing / green arrows flashing then red arrows briefly and back to Green. It has done for over a couple of hours now. I presume you are referring to a 'message waiting' indicator on the phone which is flashing (even when you have no messages). **TV:** Samsung 55" Q95T. The WiFi light will flash green for 2 minutes during this process. Stream from Virgin Media. Telewest wall socket: no visible power to be switched on. However, twice in 4 days now it has spontaneously started flashing green (arrows & the base light) with no working WiFi. Hi, i got self installation kit with hub 3. Any ideas what could be wrong - we've recently had an engineer to l. on 07-01-2023 13:02. I've restarted it - the power LED goes solid white for around a minute or so, then switches to flashing green. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday, and explain. Just keeps resorting back to flashing green. see this. It can take 5 to 10 minutes to restart. Back panel power and reset button. 10 If you have more than one WiFi Booster you will. The WiFi light will flash green for 2 minutes during this process. Security matters. I pinhole reset several times. switches on u get the red standby light press a button on remote/tv it turns on (blue light) very dark screeHi I recently moved broadband from Talktalk to Virgin. Called customer services but could not help due to they are having issues themselves and cannot check broadband iss. Check for any loose connections. Options. It isn't on during normal use, but turns red if there is a problem. Here are some examples of a bad WiFi setup: The WPS button is just above the Virgin Media logo. The internet is not working at all. I got my new hub 5 at 5th and managed to install it at that day. on 13-03-2023 11:11. In response to Georgiahx. If it’s off, you don. Virgin Media Hub 5 WPS Light. Currently, if I export a sequence into an . New Hub5 with incorrect wifi password on set up QuickStart, set up and connections. Joining in. I tried severa reboots and hard resets with no luck. Back panel power and reset button. Switch on the power button. I've checked the cables and connections, done a soft reset and done a hard reset with a paperclip and nothing works. Have tried rebooting: switching off power for 10 seconds and switching on again; no dice. Reply. . Tuning in. All forum topics; Previous topic; Next topic; 2 REPLIES 2. Super hub - Status lights and control buttons. If it’s flashing green, it’s starting up. If it does, proceed to the next solution. First thing is to check for any “known network faults in your location - Try in 2 places. After doing all these steps, the Hub will have stopped searching for the WPS, so now the green WiFi light will stop flashing. SpeedI went to work this morning and my hub/WiFi was working fine. Reply. We would like to show you a description here but the site won’t allow us. Follow the steps below: Step 1. I followed all instructions and I can see green wifi icon and green light blinking. No light: There’s no internet connection. All times are GMT +1. I have set up my wifi and done everything it says, I’ve left it 2 hours and it’s still flashing. I’ve reset and rebooted the hub multiple times, unplugged and plug in all cables from both sides multiple times and I’m just getting no Wi-Fi. Options. However the hub is fully operational, Wifi works, full speeds, no connection drops, no loose cables, telephone works, connects to WiFi Max Pods. Manage Your Account. We would like to show you a description here but the site won’t allow us. The sound is unaffected when it's flashing. I got the green power light flashing and WiFi light is green. am having to use mobile! I have followed the reboot protocols from the instructions in the box. 1. I just rescrewed the cable into the back and. That is 8 hours 30 minutes of flashing green light. Thanks, that would be great if possible and I am happy to return the faulty one if it helps virgin find out what went wrong with it. Tuning in. When your Virgin Media router lights are flashing green it means the router is updating its firmware. Give the hub 5 -10 minutes to reboot, it will start to flash different. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. Cowshat. If the power and test lights are flashing green, the router is installing a software upgrade. Area problem yesterday but was notified issues had been resolved this morning. 0, next to where you connect the power cable is a small power switch. The green light might be flashing because of a faulty link. Check for any “known network faults first - Try in 2 places. It’s showing 2 flashing green arrows and the bottom light is solid green while the WiFi icon at the top is solid green. 1) Call the equipment activation number and see if the Hub has been activated correctly on your account. . 11 When the Wireless light on the WiFi Booster stops blinking and goes off, the copying process is complete. My virgin rooter is green and arrows flashing any ideas y. These lights are: Power: This light will be solid white when the router is powered on. on 07-01-2023 14:46. . The WPS light indicates the status of the Wi-Fi Protected Setup (WPS) feature. After it, navigate to the Admin settings and restart your Virgin Box. An HDMI cable that you’ll plug one end of into the Stream box and the other end into your HDTV. Goes through stages now of all lights flashing then settles to one green light on left hand side and one red on. This means that the Hub is probably switched off, or the wall plug is, or both. Don’t switch the router off until they stop flashing or you’re asking for a world of pain. on 04-12-2022 12:12. Flag for a moderator; on 20-11-2022 20:37. Just got an upgrade to a 1gb connection with a Hub 5. Re: Green light without connection, power light flashing green 4 weeks ago Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Attaching the outdoor wall socket picture for reference. My Virgin Media App. After a short delay and several lengthy phone calls to the Customer Service team, my Quick Start box arrived at new property yesterday. I’ve check all the connections and no joy. Most likely this is a failure of the multi-colour LED control circuitry, but because this light is also the overheating indicator when red, it isn't acceptable to have the LED malfunction. I went to the logs in the HUB4 and pulled the. It will also flash when the Hub is downloading new. The Virgin Media Hub 5 light at the front let's you know what is g. After the factory reset, try pressing TV and 0 button for 10 seconds and it should now force pairing. Chatter and natter. Flashing yellowy green on WiFi box - Virgin Media Community - 5419883. Engineer booked for Friday but I have no data left and need to WFH. Browse Virgin Media Virgin Media Community. Press OK, the light at the top of the remote will flash green, after 10 seconds the remote will revert to infra red mode. Solid green when in Modem mode. Forum; Apps. Have tried resetting: holding reset button for 60 seconds; no dice. Virgin Mobile. Now, disable both WPS options and click on save. Internet either shows Partial Serivce (US only) which I'm assuming is up stream. I did a normal router reset due to not getting nowhere close to my advertised speeds, for the hub to yet again enter the flashing green light state which is a software update. I’m using the hub 3 and currently viewing a flashing green power light and a solid green Wi-Fi light. Sky has a diagnostic tool which may help you fix this. Teams meetings keep freezing. It keeps flashing green and then flashing white and my connectivity is still in and out. Everything internal was installed on the 14th of December 2022 by a virgin media engineer. 1) Try the “check service,”Area status webpage" (link at top right of this forum) 2) Then also try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. Solved: New hub - activation an different lights flashing - Virgin Media Community - 5145140. Oliver Balche is a UK-based journalist specializing in breaking. Green Light. Options. Our internet connection is working though, generally 40mbs - yes it's slow but is quite normal for us. They said it hadn’t been turned on there end now done test signal all good aparantly. I have just done the self quick set up. I think the V6 was just an unlucky victim - the red button wouldn't work (and may lock up for a while) without a working broadband connection. Spoke to Virgin and they undertook some checks and advises that the modem is trying to. - 5391832. I’ve installed 3 maybe 4 VM Hub 3 wifi boxes before but I’ve never experienced this issue. If it has a push-on connector make sure it is push on properly but don’t twist it. Make. Hi @Travelinsoul . Suddenly this morning we have a green flashing light with no internet. So last night about 10pm WiFi goes of. Checked area faults. I’ve installed 3 maybe 4 VM Hub 3 wifi boxes before but I’ve never experienced this issue. Flashing green: The Hub 3 is establishing a connection to the internet. Everything has been connected and the base light has been flashing green for 3+ hours. On the hubs 4 and 5 a red light means there’s an issue with the cable connections. No internet - Green flashing internet light. We would like to show you a description here but the site won’t allow us. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones. 0 to connect to compatible WPS devices. In some cases, the issue may not be with the white connector cable but with the hub power supply cable. Factory reset your TV with or without your remote. is there a problem with the connection or is this an update confused as checked all connections etc and seem fine these are the only lights showing 🤷🏻 ♂️Hub 5 Flashing Red Light in Networking and WiFi Wednesday Yet more issues with downstream/upstream. on 13-06-2023 11:34. I had the hub 5 installed yesterday. Possibly the hub is not activated. Customer Support are on 150 or 0345 454 1111 from a non-VM phone. I logged into my virgin media account by typing in my gateway into internet explorer and then using the password on my router. Check the Hub Power Supply. In this guide, we are going to explain the meaning of the different Virgin Hub lights and some of the troubleshooting tips in case of connectivity issues. Had a power outage yesterday in the morning, and ever since then I’ve had no Wi-Fi. 1 ACCEPTED SOLUTION. Hello there There was a broadband issue in the area and now my Hub 3 is flashing green arrows and doesn't regain connection. I have checked cables, turned the router on and off and reset it but no change. . All lights on my virgin hub are solid green apart from the two inverting arrows under the wifi symbol. Check with Area faults on 0800 561 0061 If you have a VM landline 150 this goes down to post code level. virgin media tech support has no clue. We’ve - 5151483. Have read all the “recommendations” reset it with the reset button and unplugged and turned off at mains and every time it just goes back to a blue flashing light after a green flashing light. If it has. Did a normal restart and it was fine, then it went off again. Hi.