SAN FRANCISCO, June 10, 2021 — BigPanda, Inc. IT Operations teams spend valuable time on various manual tasks that delay remediation. BigPanda engineers your raw events across several stages including filtering, normalization, deduplication, aggregation, and enrichment. BigPanda Israel. As your business grows and adds applications and digital offerings, BigPanda helps you scale IT operations without increasing complexity or cost. We’re proud to share that Gartner, the world’s premier information technology research and advisory company, has selected BigPanda as a “Cool Vendor” in Availability and Performance. Real-time Topology Mesh. When you have alerts coming in from a variety of domains, it can be difficult to correlate them. Real-time Topology Mesh. Incident 360 Console. Root Cause Changes. Root Cause Changes. For both current and future customers of BigPanda, right after they finish telling us how immature their CMDBs are, they say something along the lines of. How BigPanda gets your organization to root causes of incidents faster than ever. 3 Use enrichment, drive intelligence. BigPanda’s Event Enrichment Engine creates high-quality incidents that deliver tangible benefits to ITOps, NOC and DevOps/SRE teams across the incident management lifecycle. The result is an insightful study examining the current status, the developing trends and the expected future of IT monitoring and AIOps. The platform detects workflow downtime in the right time and provides solution for unlocking all the business potentials. The CMDB keeps information that observability and monitoring tools don’t have, including the geographical location of the asset, ownership, purpose, and priority. BigPanda puts analytics around the entire pipeline. In our most recent session, the discussion focused on the burden of technical debt and what ITOps leaders can do to deal with it once and for all. Correlates multi-source alerts with change data to identify incident-impacting changes across hybrid cloud environments. Automatic bi-directional syncing ensures that all teams have access to the latest incident. , the leader in Incident Intelligence and Automation powered by AIOps, today announced Generative AI for Automated Incident Analysis. IT incident management is a systematic approach to detect, evaluate, resolve, and prevent IT incidents to reduce their adverse effects on business operations. SAN FRANCISCO, Aug. Keeping these two systems separate from each. And yes, BigPanda can even help improve your CMDB. This automated incident triage ensures all the right people are at the table, that everyone can communicate, and that all the relevant operational data is accessible. Generative AI for Automated Incident Intelligence. By carefully determining the usage and value of your current observability stack, your ITOps teams can consolidate redundant tools and those providing little value to reduce your operational costs. Generative AI for Automated Incident Intelligence. Automatic Incident Triage. , the leader in Event Correlation and Automation powered by AIOps, today announced its SaaS platform, which is integrated with Datadog, Inc. Root Cause. Mean time to detect/discover (MTTD): The average time between the onset of an issue and its detection. Automate incident analysis to speed resolution and reduce escalations. 1, 2022 — BigPanda, Inc. BigPanda gives Modern Ops teams a dynamic, automated incident management solution. Automatic Incident Triage. Real-time Topology Mesh. Automated RCA is the process of using automation to investigate incident root causes in real time using AI/ML. 2 Hours. It enriches alerts with better context and allows response teams to work smarter, not harder. The new Environments API enables administrators to reduce complex manual configuration challenges by templatizing and automating the creation and configuration of environments at scale. Automatic Incident Triage. Incident 360 Console. With Root Cause Changes: Change data from all your change feeds is presented in one screen. Real-time Topology Mesh. Generative AI for Automated Incident Intelligence. Over the next 6-8 weeks, BigPanda’s machine learning-driven logic achieves a 95% correlation rate. info@bigpanda. , the leader in Event Correlation and Automation powered by AIOps, today announced the availability of Automatic Incident Triage, a new platformBigPanda CEO Assaf Resnick said in a statement that generative AI has taken the company’s platform to a new level: “Customers that have used early versions. , the leader in Event Correlation and Automation powered by AIOps, today announced the availability of. Now on-demand, you can listen to two enlightening. Automatic Incident Triage. , the leader in Incident Intelligence and Automation powered by AIOps, today announced Generative AI for Automated Incident Analysis. Generative AI for Automated Incident Intelligence. Automatic Incident Triage significantly simplifies and shortens triage by automatically adding actionable business context to incidents. They intelligently gather alerts from fragmented monitoring tools and deliver high-level insights that operations teams can quickly understand and act upon. BigPanda US. Generative AI for Automated Incident Intelligence. Cambia recognized the advantages of introducing BigPanda Incident Intelligence and Automation, powered by AIOps, to. Root Cause Changes. Automate incident analysis to speed resolution and reduce escalations. , the leader in Event Correlation and Automation powered by AIOps, today announced the availability of Automatic Incident Triage, a. Real-time Topology Mesh. Automatic Incident Triage. And many are still developing their own automated incident management tools. Automatic Incident Triage (AIT) allows for improved incident resolution automation through custom incident tags, which can increase performance and availability, improve NOC productivity, and reclaim critical FTE. In this article, we’ll explore how this is the case by discussing some high-value AIOps use cases and examples. Root Cause Changes. alerts. But BigPanda is unique in its sales team’s communication for the betterment of the customer experience. Generative AI for Automated Incident Intelligence. Alert Correlation Platforms are a proven solution to this challenge. Event triage: AIOps platforms enhance incidents with business and operational context, enabling rapid triage. Incident 360 Console. PT each day. Once the runbook or automated workflow has been processed, the results can be fed back to the associated incident for future reference or additional triage and remediation steps. BigPanda’s Open Integration Manager, provides an intuitive user interface (UI) where users can easily pre. – May 16, 2018 – BigPanda Inc. Keeping these two systems separate from each. BigPanda’s Unified Analytics will be moving to the open beta phase soon. ”Generative AI for Automated Incident Intelligence. Using AIOps with your observability tools can sift through data to detect unusual patterns, ensuring IT teams focus on top-priority issues. ”. Dramatically reduce IT noise by filtering out false positives and benign events, and deduplicating recurring or cross-platform repetitions of. BigPanda simplifies the transition to distributed operations while maintaining centralized visibility and consistency. AIOps helps quickly diagnose and identify the root cause of an incident. Sending relevant notifications. It’s chaos. Root. BigPanda Autonomous Operations Platform was designed and. Real-time Topology Mesh. SAN FRANCISCO, March 18, 2021 (GLOBE NEWSWIRE) -- BigPanda, Inc. SAN FRANCISCO, March 18, 2021 — BigPanda, Inc. Incident 360 Console. Generative AI for Automated Incident Intelligence. Automate incident analysis to speed resolution and reduce escalations. In a recent webinar, BigPanda’s Adam Blau and Sean McDermott from Windward discussed the key takeaways from the latest Gartner AIOps Platform Market report to reveal the clearest path to showing value for AIOps —and how it can help change the narrative around how IT Ops teams support organizational growth. Level-0 Automation is a level of automation unique to BigPanda’s AIOps platform that automates manual IT tasks and streamlines manual incident triage—allowing ITOps to efficiently handle high incident volumes. 12, 2022 — BigPanda, Inc. BigPanda Automatic Incident Triage Automatic Incident Triage significantly simplifies and shortens triage by automatically adding actionable business context to incidents. How BigPanda gets your organization to root causes of incidents faster than ever. Root Cause Changes. SAN FRANCISCO, October 21, 2021 — BigPanda, Inc. , provider of the first Autonomous Digital Operations solution, today introduced new capabilities to its cloud platform for IT Operations, including two major product. Root Cause Changes. Generative AI for Automated Incident Intelligence. SaaS-native platform provides built-in scaling, seamless updates, high availability, and. The Open Integration Manager (OIM) provides an intuitive user interface where users can easily pre-process and normalize alert data sent to our Alerts API without the need for custom code. The incident feed is always just a click away. Generative AI for Automated Incident Intelligence. Incident 360 Console. When legacy companies such as Dell recognize the importance of AIOps it proves the technologies behind automating ITOps are now mainstream and a vital part of every. Automatic Incident Triage. Generative AI for Automated Incident Intelligence. by Joel McKelvey | Aug 3, 2023. First Response. Before joining BigPanda in 2018, Paul was the Area Director of Sales for AppDynamics where he led. Generative AI for Automated Incident Intelligence. Just two of the many examples include a global leading airline that was able to reduce MTTR by 78% in the process, and. , the leader in Event Correlation and Automation powered by AIOps, today announced it will host a joint webinar with Gartner on June 23 at 4:30 p. Automatic Incident Triage. Root Cause Changes. Dell’s recent acquisition of Moogsoft is the most recent validation of the growing market for automated ITOps – also known as AIOps. Automatic Incident Triage. NEW YORK, May 20, 2021 — BigPanda, Inc. First, it allows your ITOps and NOC teams to create. Automate incident analysis to speed resolution and reduce escalations. Generative AI for Automated Incident Intelligence. Generative AI for Automated Incident Intelligence. Streib’s strengths combine technical knowledge with a keen understanding of the importance of creating and. As we all adjust to this new normal, many organizations are faced with the prospect of having. Automatic Incident Triage. Real-time Topology Mesh. Incident 360 Console. BigPanda University was selected as a finalist for the Awesomeness in Customer Education. BigPanda’s Field CTOs explain how to best leverage monitoring data to allow situational awareness and enable proactive IT incident. 27, 2022 — BigPanda,. Enrichment is the unsung hero of the entire event correlation process. Either way, BigPanda’s platform is a great solution and can significantly. Real-time Topology Mesh. Automate incident analysis to speed resolution and reduce escalations. Discover what’s driving the recognition behind BigPanda’s AIOps innovations. The incident feed is always just a click away. Rather than continuously monitoring these streams, individuals are notified when significant events or alerts occur. This financing round was led by Advent International, through its dedicated technology fund, and New York-based global venture capital and. BigPanda’s Open Integration Hub offers a broad set of out-of-the-box connectors and powerful REST APIs so teams can bring all their monitoring, change and topology data into one place in real-time, for unified intelligence that is more valuable than the sum of its parts. BigPanda has allowed Expedia to reinvest developer and engineer time saved from reducing MTTR towards feature development. Making waves in IT Ops. In general, there are two ways of implementing AIOps: Revolution – adopting and implementing monolithic AIOps technology across your entire IT stack in one go. Step 2: Concentrate on your sphere of influence. This enriches events with crucial information that aids in promptly detecting, comprehending, and resolving incidents. From calling it a myth like BigFoot or The Loch Ness Monster , to reporting that “a centralized, service-centric view into IT environments has become a must-have capability for IT Operations” (Digital Enterprise Journal Study), both opponents and proponents. , provider of the first Event Correlation and Automation platform powered by AIOps, today announced the addition of Matt Morgan as Chief People Officer. BigPanda Automatic Incident Triage. Real-time Topology Mesh. How to prepare for, deal with, and recover from IT outages. As your business grows and adds applications and digital offerings, BigPanda helps you scale IT operations without increasing complexity or cost. BigPanda's blog is a guide on IT event management, IT incident management, Autonomous Operations, Machine Learning, AIOps, AI Driven IT Ops tools and more. Detect incidents in real time. End-to-end visibility: Categorize your data in a way that will solve a lot of the heavy lifting for your team. BigPanda correlates, automates and streamlines incident management in the face of ever-increasing complexity, while its results delight your users. SAN FRANCISCO, July 11, 2023 (GLOBE NEWSWIRE) -- BigPanda, Inc. Automatic Incident Triage. Generative AI for Automated Incident Intelligence. Incident 360 Console. Generative AI for Automated Incident Intelligence. Pragmatic, explainable AI. Accelerate incident triage. Incident 360 Console. Target Resolution/Workaround. Real-time Topology Mesh. Enterprises are able to solve, or substantially mitigate many service desk problems by using the right types of AIOps tools. You can design a Panda. Triage. Perhaps you and your IT team are struggling with constantly buying new. “BigPanda lets us take advantage of the AI-type environment to make us aware of what we might’ve. Automatic Incident Triage. SAN FRANCISCO, November 4, 2020 — BigPanda, Inc. , provider of the first Event Correlation and Automation platform powered by AIOps, and online incident management academy Blackrock 3. These automated tools can be triggered to run from various states across the BigPanda platform, shaving critical minutes off of the incident management lifecycle. Generative AI for Automated Incident Intelligence. by Amy Brennen | Oct 5, 2023. Generative AI for Automated Incident Intelligence. BigPanda can improve visibility immensely for an operations pipeline. Quickly identify root cause: BigPanda AI correlates changes from ServiceNow (and other tools) that may have caused the incident, allowing your teams to easily and quickly identify and roll back these changes to resolve outages. Automate incident analysis to speed resolution and reduce escalations. Automatic Incident Triage. Automatic Incident Triage. by BigPanda | Dec 6, 2022. It’s a true partnership. Some of the largest organizations in the world use BigPanda’s AIOps Event Correlation and Automation platform, and it processes 30 billion events each year. 9% risk of having a layoff. Prior to founding BigPanda, Assaf was an investor at Sequoia Capital, where he focused on early and. Automate incident analysis to speed resolution and reduce escalations. The AI-Generated Incident Analysis helps your team quickly understand causality and impact, dramatically shortening resolution time. Incident 360 Console. The Open Integration Manager provides an intuitive user interface (UI) where users can easily pre-process and normalize alert data sent via REST APIs without the need for custom code. Incident 360 Console. Incident Intelligence identifies patterns and relationships between disparate alerts across your IT environment, giving responders the actionable. Generative AI for Automated Incident Intelligence. With organizations using multiple tools in their IT stack, manually finding the right. The Incident Feed. With Incident Search, users now have the ability to use BigPanda Query Language (BPQL) to filter all incidents within a BigPanada environment, and only return those that meet specific conditions. Incident Intelligence is a service in BigPanda that aims to transform disparate alerts into actionable incidents. Incident 360 Console. Securing organizational commitment enhances the quality of alerts and incident response. How Abbott transformed its incident management process with Workflow Automation. “BigPanda Generative AI empowers our Ops teams by providing faster incident detection and independent resolution. SAN FRANCISCO, March 18, 2021 — BigPanda, Inc. Then, BigPanda analyzes all alert streams in real time, and it intelligently groups them into a simplified list of high-level incidents so Ops teams can detect critical issues. Automate incident analysis to speed resolution and reduce escalations. Sanjay is a visionary. Just two of the many examples include a global leading airline that was able to reduce MTTR by 78% in the process, and. Unify ITOps alert data: This is how your team can get the most holistic view of your data and aligns with the BigPanda Alert Intelligence service. BigPanda helps us with a unified view of our IT environment from one console. Event Correlation and Automation for midsize enterprises, powered by AIOps. BigPanda Services. Generative AI for Automated Incident Intelligence. Real-time Topology Mesh. 2023 Trend: Using automation to improve efficiency. Four types of IT operations analytics – and when to use them. 8%), data scientists (3. ”. Real-time Topology Mesh. Root Cause Changes. Root Cause Changes. Automate incident analysis to speed resolution and reduce escalations. Real-time Topology Mesh. Brazil-based Tech Multinational Leverages BigPanda to Break Down Ops Silos, Improve Delivery of Services. Root Cause Changes. Mean Time Between Failures (MTBF) measures the average duration between repairable failures of a system or product. Automated Incident Analysis. Root Cause Changes. Morgan. Take tour. Generative AI for Automated Incident Intelligence. m. BigPanda has been helping option 1 and option 2 organizations—including some of the largest ones in the world—build better boats for years, with an AIOps-powered Incident Intelligence and. AIOps employs advanced algorithms and machine learning to swiftly analyze and prioritize incoming incidents based on their potential impact and urgency. BigPanda brings all your observability, topology, and change data into a single console. Set up a major incident management team – to optimally benefit from your existing staff. With this self-service capability, users are able to configure, test and deploy existing out-of-the-box inbound integrations on their own, directly within. io. Automate incident analysis to speed resolution and reduce escalations. They discussed Lucid’s unique ITOps journey and how BigPanda helps minimize downtime of critical applications and services. This recently launched feature fast tracks incident and. First, it allows your ITOps and NOC teams to create custom incident tags in BigPanda that capture business context and business metrics. Take a look at our “Evolution vs. Based on this enriched information, teams can either immediately resolve the incident, assign it for further investigation, or forward it to domain experts or L3 teams. The ServiceNow Configuration Management Database (CMDB) is critical for running processes like incident management, problem management, or change management. info@bigpanda. 8 Hours. We welcomed Insurity’s Lead Cloud. Automatic Incident Triage. Incident 360 Console. Automatic Incident Triage. Not only do they often waste minutes during the incident triage phase, but when incidents require further investigation, they can spend valuable minutes sharing information with ticketing, service desk and on-call notification or paging. Automate incident analysis to speed resolution and reduce escalations. Here, software engineer Hagai Kariti offers tips on Ansible. BigPanda Tel Aviv’s hybrid work environment enables. Centralized communications. ” AI/ML-driven alert correlation engine that detects and triage incidents Generative AI for Automated Incident Intelligence Automate incident analysis to speed resolution and reduce escalations Without a real-time, accurate means to get to the root cause of an incident as it occurs, the bulk of incident-impacting alerts caused by changes will continue to be the source of elongated, manual toil and growing MTTR rates. Cloud-based IT incident response solution purpose-built for large enterprises. Real-time Topology Mesh. Event moderator and BigPanda Regional VP of Professional Services Sales Jordan Gamble carried the. BigPanda’s Incident 360 console reveals statistically significant changes linked to each incident, enabling users to confirm matches before initiating incident triage or roll-back. Incident. Automate incident analysis to speed resolution and reduce escalations. , the leader in AIOps Event Correlation and Automation, today announced the final agenda for RESOLVE ‘22, the only community event designed exclusively for IT Ops professionals. In contrast, ServiceNow IT Operations (ITOM) focuses on managing and optimizing the IT. Root Cause Changes. BigPanda announced the availability of Automatic Incident Triage, a new platform component that significantly reduces the manual toil associated with the triage. from BigPanda accelerates incident investigation and resolution by rapidly mobilizing the right teams and experts with automated notifications and ticketing. Magazine’s annual Best. BigPanda Automatic Incident Triage automates and shortens the triage phase of your incident management lifecycle. Purposely built for IT Ops teams, Unified Analytics allows for in-depth analysis and rapid decision-making. Root Cause Changes. Root Cause Changes. It provides advanced intelligence that helps my team to plan and implement networking projects efficiently. Root Cause Changes. Root Cause Changes. And, as impressive as what the solution does today is the roadmap and vision that we are pursuing as we drive closer and closer to fully autonomous IT incident management. In this CTO Perspective interview we talk to BigPanda’s CTO Elik Eizenberg about the role of ITSM and ITIL in today’s hybrid cloud environments. How metrics can optimize IT operations Obviously, the end goal of most metrics is to optimize IT operations—and on the flip side of that, optimizing ITOps can result in better metrics. Real-time Topology Mesh. Root Cause Changes. Generative AI for Automated Incident Intelligence. Our early adopters found it greatly reduces. Real-time Topology Mesh. Yet, it’s extremely progressive in its AI capabilities. MOUNTAIN VIEW, Calif. Enterprise Cloud Platform for IT Ops. Automatic Incident Triage. BigPanda’s AIOps Event Correlation and Automation platform converts this data into actual incidents that have context and are actionable right now. It’s Time to Start Talking about Digital Operations. New Hire Follows a Period of Impressive Growth and Increased Investment in Customer Success, Sales and Engineering. By carefully determining the usage and value of your current observability stack, your ITOps teams can consolidate redundant tools and those providing little value to reduce your operational costs. Generative AI for Automated Incident Intelligence. SAN FRANCISCO, July 11, 2023 (GLOBE NEWSWIRE) -- BigPanda, Inc. Automate incident analysis to speed resolution and reduce escalations. , the leader in Incident Intelligence and Automation powered by AIOps, today announced Generative AI for Automated Incident Analysis, a new capability that uses. Phase 1: Compress and Distill. Event correlation. Automate incident analysis to speed resolution and reduce escalations. Root Cause Changes. Most recently, Mohan led Product. It feels a bit surreal stepping into the Regional Vice President of Sales position here at BigPanda just a few months after the company achieved Unicorn status. Automatic Incident Triage. Automatic Incident Triage. Learn your way with short courses, certification paths, and much more. Generative AI for Automated Incident Intelligence. IT Ops, NOC, DevOps, and SRE teams must evolve manual and reactive incident response capabilities. Without a real-time, accurate means to get to the root cause of an incident as it occurs, the bulk of incident-impacting alerts caused by changes will continue to be the source of elongated, manual toil and growing MTTR rates. As we built the BigPanda Platform, knowing the mission-critical role IT Operations teams play inside large enterprises, we chose to be guided by three overarching principles: Respect for our. Generative AI for Automated Incident Intelligence. Some still do. BigPanda evaluates all matching patterns and determines whether to update an existing incident or create a new incident. It’s event storms. Generative AI for Automated Incident Intelligence. Incident 360 Console. BigPanda simplifies incident response for IT Operations, with pre-built integrations and an easy learning curve for operators. Using a CMDB like ServiceNow’s is an ITIL best practice and enables IT teams to manage the relationships between configuration items (CI), maintain asset. Automate incident analysis to speed resolution and reduce escalations. A tool rationalization head start with BigPanda. Mountain View, CA – February 23, 2015 – BigPanda, whose data science platform automates IT Incident Management, today released BigPanda Environments, a powerful new feature that, for. Generative AI for Automated Incident Intelligence. Generative AI for Automated Incident Intelligence. DevOps and SRE. Generative AI for Automated Incident Intelligence. Sanjay is a visionary ITOps leader. BigPanda Professional Services help streamline and accelerate the rollout of an organization’s BigPanda solution. Another area where BigPanda delights our customers is using BigPanda analytics to improve the quality of enrichment sources. Creates shared awareness for ITOps, NOC, DevOps and SRE teams by providing a 360-degree overview of each incident detected by BigPanda. Industry-Leading IT Alert Aggregation and Correlation Platform Now Makes Collaboration Easier. , the leader in Event Correlation and Automation powered by AIOps, today announced the availability of. Real-time Topology Mesh. AI/ML-driven alert correlation engine that detects and triage incidents Generative AI for Automated Incident Intelligence Automate incident analysis to speed resolution and reduce escalations Automated root cause analysis for continuously delivered applications. These capabilities make AI and ML particularly adept at dealing with the overwhelming IT noise on a 24×7 basis. “With BigPanda, we’ve automated our alert process by 83%, enabling root cause identification of critical alerts within 30 secondsInability to automate any manual event management processes or incident triage workflows led to an average 30-minute mean time to resolve (MTTR) per incident—2x their committed 15-minute service level agreement (SLA). If it’s successful, it leaves a comment on the incident in BigPanda notating that the system attempted automated self-healing and the result was success. ET/1:30 p. BigPanda for C-suite. Automatic Incident Triage. Using AIOps as part of your observability strategy makes changes to data sources, monitoring tools, or managed services almost frictionless. Root Cause Changes. 7%) all facing elevated risks of job loss. Generative AI for Automated Incident Intelligence. End-users can now set the sort order, pagination rules, and query incidents by tag, time frame, source system, and more. Real-time Topology Mesh.