Erica122. How to report a problem. If you have found. Yes, they do just put up a box outside your house without asking. However, there is this ugly White wire that sticks out of the bottom of the box and literally goes nowhere. Posted by a Superuser, not a Sky employee. Huawei DSLAM FTTC 384HD or H288. BT Openreach. If you. Then he forgot to come back. Restart your Openreach modem to fix connection problems. Openreach have not been yet (7th Dec) so how long before installation do Openreach do their part of the installation. @imogen31. When do we need a wayleave? We need to have a wayleave agreement in place to install or repair Openreach equipment on private land, or inside a property, where it provides service to people who aren’t the legal owner of the land or a property, such as an apartment building. I have found out my local BT/Openreach telephone exchange is due to close sometime before the end of this year! This means my “Fibre To The Cabinet” internet connection and telephone land-line will no longer be available. It's not. Openreach has collected 90 reviews with an average score of 1. Make sure you give it enough time to power up before you try to connect to it again. from Openreach, but can be purchased directly from our approved supplier, Cubis Industries: Joint box modular footways 104 and 106 are the Openreach approved versions (BT specification LN712). Presumably it is just the BBU (Battery Backup Unit) showing faulty. View. 4. ) services and on to a new all- IP network, which will occur in areas where over 75% of premises can get their Fibre-to-the-Premises ( FTTP) broadband network. The email address can be found in the briefing our Openreach Streetworks Consultant has shared with you. Re: Openreach box looks fine but no Internet. Openreach equipment on my house. B - Orange wire. 'Fibre to the Home' means we'll install fibre cables all the way to your home. When the Tel and Pon lights have stopped flashing and are solid green, then your reset has been successful. Well two out of three ain't bad. BT replaced master socket with Mk 4 version and speed increased 35+% for download and 50% for upload. joint box Duct 54/56mm 90mm Tee Duct 56 50mm 50mm Ø12mm Service hole 300 to 770mm Ground level Duct Bend 56 Copper 1 Copper 2 Installation for houses 2 Duct presentation – houses Lay Openreach Duct 54 from the footway joint box, with the socket end presented to the joint box. its windy right now in London and I am unable to get a decent sync for around 10+ mins. If. from Openreach, but can be purchased directly from our approved supplier, Cubis Industries: Joint box modular footways 104 and 106 are the Openreach approved versions (BT specification LN712). 10 Sep 2023 07:56 PM. Openreach was set up in 2006 to maintain and develop the UK’s broadband and phone network. Its lights should all glow a steady green. Crypto Re: How do I report a fault to Openreach. Internet providers and manufactures. The two sizes won’t punch down on the same connector pin together, so you would need to be clever with jelly crimps and 0. Where you are self-installing the Openreach equipment we will supply the ONT and the single ended internal fibre cable (ezbend) you need. Have you been phoning the FTTP TEAM 08005874787 as they should be able to understand and help you get openreach out to repair. 2. Connect the Duct 56 to the property and terminate with a 90° preformed Duct Bend 56 on the outside of the property wall. This box needs to be close to your router and they'll both need to be near a plug socket. Login. 8Gbps product pilots will have a max rate (interface) of 2. On top of that they will look to configure new. Previously the boxes and lids were made of concrete, but the current footway boxes are made of fibreglass and have steel lids. They then asked for a picture of the setup, and upon seeing it, commented that the router should be plugged into the BT open reach master box, which would be located somewhere in the house. Changing and reconnecting the leads but nothing changes. For the World of good it’ll do he could write War and Peace on what the actual issue is but the Work Allocation Controls seldom ever read the notes, that’s if it even has. Read Openreach’s story (Openreach) The metrics that we measure with Siteimprove are the Quality Assurance Index and Digital Certainty Index. You might not have noticed but you won't have a telephone socket in the new-build, it all comes through the FTTP connection and the router. If someone has helped give them Like. Their responsibility terminates at their. Having trouble with broadband or phone in your new-build home? Here are some things you can try. Attaching something to a drop pole would have. That’s the majority of the UK’s. So if your spaghetti junction is indeed the first entry point for the incoming line, then just move the master socket to there & break the link to the hall. " " With Full Fibre installation, we'll upgrade the master phone socket (the white box on the wall) and install an Openreach modem (ONT), which connects to the fibre optical cable that. 10/09/12 - 22:29 #1. Try new cable if needed. New BT customer. RM PJERPP – Openreach engineers work in street cabinet with van, Openreach is a division of telecommunications company BT British Telecom. Dust is bad. Fibre optic link to BT Exchange is working and recognises your Openreach ONT. This. I've had no internet all morning with the dsl light on the openreach box just flashing as it tries to connect. Wed 24 May 2023 // 11:45 UTC. #29. Hey LegalAdviceUK,. COMES SUPPLIED with fixing screws as originals are often lost or rusted. Check that the thin white fibre optic cable coming into your Openreach fibre modem is inserted and not damaged. Your Openreach Optical Network Terminator (ONT) which connects your premises to our network has a number of status lights. Kenton Road, Greater London. Sand and wipe clean. This BT box is on first floor. Openreach have a standard process as you would expect when installing full fibre to a property, this including the external box you make reference to and its called a CSP. Press the Power button again until all the lights come back on. Unscrew the panel and pull from the wall. Broadband is self install, so if you have an existing master socket, then all you will need to do is to plug in the BT Smart Hub 2 when it arrives. Suspect the engineer did a line test and found an issue. All that Helpdesk will do is report a Network Fault, either as DRO, Damage Report Overhead or DRU, Damage Report Underground. Openreach ( BT) has published the next – Tranche 5 – list of 86 UK exchange locations where they plan to move away from old copper-based analogue phone (PSTN / WLR etc. #3. Wait until light turns solid green. There are different ways of installing fibre broadband, depending on what kind of property you live in or whether there's an Openreach modem already installed. How To Install Dimmer Switches Light Switch Wiring Wire Home Electrical 7 Way Blade Round 6 Plug DiagramWiFi Hub, Openreach box on wall new build. Openreach declares that 93. Whatever the situation, a new provider should request that Openreach provide the service to your dwelling. 10 Sep 2023 07:56 PM. Or alternatively try this (its lifted off the Openreach webpage) Damage:If you see broken or missing manhole cover, telephone poles that have been blown down by gales, street cabinets that have been affected by flooding or obviously vandalised, please dial 0800 023 2023 and select Option 1. 1 Multi Dwelling Units (MDUs) Small MDUs (12 or less units) Openreach will create a fibre layout based on Our fibre box/splitter needs to be installed at your Mechanical & Electrical (M&E) drawings a minimum height of 200mm and a maximum (on larger MDUs) of the MDU. 16 July 2021. . A max build. Options. I found this out the hard way, early in my engineering career. To report any of the following, please call us on 0800 023 2023 (option 1): Damaged underground cables (typically caused by mechanical diggers in built-up areas) Loose cables or cables dangling from telephone poles. •. Their service has stopped working and it is not fully fixed after two full working days. Footway box • Customers may not be able to place orders and • Bending radii exceeded causing reduced remedial work may incur additional costs. There are a few things that make BT Openreach stand out from the competition. The Solution. 90% unfavorable 7% positive. The two sizes won’t punch down on the same connector pin together, so you would need to be clever with jelly crimps and 0. Optical: This hosts the fibre optic cable that comes from the exchange to your house. Last modified on Thu 5 Nov 2020 06. Fibre optic link to BT exchange is working and recognises your Openreach fibre modem. This afternoon our Internet suddenly stopped working. e, loss of access to the internet (not the router). As we recall Openreach has around 5,600 exchanges at. If you’ve got Full Fibre your router will be plugged into an Openreach Optical Network Terminal (ONT) not a phone socket. This has caused disruption to services. Device version - Fast 5364-3T8. Btw Fibrenest are owned by Persimmon, so its hardly surprising Fibrenest FTTP is the only provider on most, if not all, Persimmon developments. @sv116507. Our investigation. Then call 999 as soon as it’s safe to do that. ; Check that the thin white fibre optic cable is fully inserted. #2. Consumers have a lot of options when buying a new VDSL2 router for their ‘up to’ 80Mbps capable (66-63Mbps average) Fibre-to-the-Cabinet based broadband ISP connection but strictly speaking you should be using an Openreach approved model. An ONT cannot be replaced unless you have a fibre fusing machine available at your beck and call! As I understand things an ONT is highly likely to fail as as there is little to break though I could of course be wrong. The ONT is the small box our engineer installed inside your home when we set up your service. Its lights should all glow a steady green. Router address - 192. Produced by Openreach. We just bought a brand new house pre-wired for BT with an Openreach master box in a cupboard under the stairs and phone and ethernet extension sockets in the living room next to the TV aerial socket - where you would expect them to be. To keep things tidy we'll remove older comments from time-to-time. Re: Replace grey box outside property. You'll have 1 of the 5 different types of Openreach modem, they all work in the same way, but the type and number of lights varies between device. BT confirmed they have activated the. Openreach installs and maintains all the cabling, street cabinets and connections to the local exchanges. British Telecom have segregated their physical network from their service industry. ) services and on to a new all- IP network, which will occur in areas where over 75% of premises can get their Fibre-to-the-Premises ( FTTP) broadband network. You need more than just an ONT. The Openreach part of the connection is OK ( indicated by the solid PON light ) connect your BT hub to the ONT , possibly with a different Ethernet cable to the usual one ( to eliminate it as the problem ) what is the status of the Hub lights ( once it’s had chance to sync ). Drilling. It would be best to leave it where it is because it wouldn't be the first time someone has built a porch that left the external box inside. These are: Deddington, Oxfordshire. on 17-05-2020 07:50 PM. There are different ways of installing fibre broadband, depending on what kind of property you live in or whether there's an Openreach modem already installed. Post 3 of 20 1,067 Views. Where you self-install the ONT, you will have control over when the equipment is installed. Home Hub, Smart Hub. It may take a few minutes for the lights to settle. BBU: This port attaches to the battery back-up unit, if there is one. Or you can call Crimestoppers on 0800 555 111. The telephone network up to the Network Termination Equipment (NTE, or master socket) in the UK is now owned and maintained by Openreach. Off the shelf "routers" are really a modem, router, switch, and access point all rolled into one box. #8. Discover the differences between FTTP and FTTC. If you can prove a fault they have to fix or compansate. We want to. Have tried different Ethernet cables, will try connecting to the ONT using PPPoE, I haven't tried that. Fix broadband problems in my new home. 5% that fail that concern developers who have to face the flak from angry buyers. However you do not need to be a BT customer to be using its network of cables. We've also set up a dedicated Highways Authorities e-mail address which you can use to contact us for updates on any existing defective apparatus issues including updates and escalations. Mar 13, 2023. Equipment includes (see images above):. Please note: If the engineer needs to run your cable from a telephone pole,. ports all consumed or. Separate provider — community fibre — installed 1 year ago and comes into our home at the front of the house. How to report a problem. This will require traffic management or depending on where in the road the box is it may need a complete road closure. The cutting edge ‘25G PON’ technology, pioneered by Nokia, can deliver download speeds. Faceplates after second visit. And in seriousness, makes me never want to rely on Openreach ever again (so no thanks sky or bt services). com Password BTThe BT Openreach master socket 5c is an essential piece of equipment for engineers maintain telecommunications equipment. @Mark20 You will need to contact Sky to report this external fault. When my original ADSL (currently 76mb line) was installed, the. THIS ITEM is normally wall mounted below a grey cover number 101A (Amazon item: B096L1K811) and above a grey bend connector 4 (Amazon item: B0BLCC1R42). Its a private property and new build. BT Openreach decided to cover the dark-green box in stonewall camouflage. Or just try the Hub Two and only spend your money after you have seen how well it performs. I have tried resetting both modem and hub. If you only have fibre to the cabinet and copper to your house, then water ingress may be an issue, but if you are losing your Internet, you need to report the broadband issue to BT. Openreach ONT is communicating with the BT Exchange. It had no BT open reach logo on it, but beneath the front panel is the test socket; so I know this is the. Hi We have a cable that comes from a telegraph pole a few gardens away that goes to the top of the house facia and gutter area before going into the house. Lead-in duct which is the last few metres to a building, falls from £2. These lids cover boxes which generally contain small customer connections. If you’ve got one of these, try these checks. The Openreach master box in my flat looks very old (plastic face damaged) and I think the outside cable to this box was cut when a severe leak to the water mains was repaired a while ago. if the whole 300m length is cumulatively not good for broadband, it won't. Missed appointments. I’m not actually in the office this weekend, if we don’t pick this up sooner we’ll arrange an engineer with you on Monday. Re: BT Manhole infront of front door. Switching off the problem television fixed the issue for Aberhosan villagers, Openreach says The mystery of why an entire village lost its broadband every morning at 7am was solved when engineers. See moreThe Openreach master box in my flat looks very old (plastic face damaged) and I think the outside cable to this box was cut when a severe leak to the water mains. BT socket. , You have placed a new cable across my property to close to the house This is normally done from the test socket of the NTE5 (having removed the front cover/filter plate and using a micro filter. PlusNet vs OpenReach. Power cycle method one: Unplug the power cable from the socket on the modem. 5% cent of new lines were installed in time in the last quarter of 2014. Let us know your problem so that we can get you back up and running. Pull out the cords and cover the ends with electrical tape. 12 per metre to £1. Message 5 of 18. If it is the BT66 box and the cables are ducted, Openreach will probably want to do some ductwork as well which starts adding to the cost of moving it. bobblet35 • 15 hr. NeverTooLate said: You need to find the wayleave department at Openreach and ask them if there is an existing wayleave for the pole. After the lightning storm in our area a week ago internet went down (phone line still working) I was away but today a Openreach guy came and after many test decided to replace the openreach modem. 4). Meanwhile, our fibre checker will let you know the best broadband option currently available at your address and you can find out more about the ‘ where and when ’ of our national build plans. Openreach is failing to connect me. The sensible solution is always somewhere in the middle. 4). After all, YOU may not need it, but from their perspective, the following property owner may require it. If you’re still having problems try restarting your device. There can be a charge but Sky will explain that if it applies. Recent recommendations regarding this business are as follows: "Nothing", "Would not recommend", "Be careful where you get new box installed as I've had no internet since I have been. Spine duct access was originally £1. This makes the transfer a little more complicated, and means that Sky will not contact Virgin. Track your order and delivery. Delayed repair following loss of service. Switched back to using SmartHub2 as part of diagnosis - no Internet (orange light) ONT has green light for PON, Port 1 and Power (no other green lights) Have. These lids cover boxes which generally contain small customer connections. Openreach ONT. Message 6 of 10. Your engineer will call or text you beforehand to check you’re in, see if there’s anything they need to know about your address (like access or parking) and tell you roughly when they’ll be there (within the timeslot your broadband or phone provider gave you). I have lived here for 5 years and am not aware of any agreement existing for the box being attached to my property. On top of that Openreach ’s modems come shipped in a. The Openreach master box in my flat looks very old (plastic face damaged) and I think the outside cable to this box was cut when a severe leak to the water mains was repaired a while ago. Until FTTP is built to more of the UK, this is our most widely available and popular broadband type powering both our Superfast Fibre broadband and GFast Fibre broadband products. Troubleshoot with experts in the Answers forum—and build your own how-to guides to share with the world. co. It’s not just VM that would need to cable the area, but Openreach too, if it were an ISP that used OR that you wanted to use. " Full Fibre uses FTTP technology, which means the fibre connection runs directly to your house. Highlinder Answer. The repair meant a huge hole was dug in the same areas as any cable to the Openreach box in my flat. 16-11-2019 4:22 PM. txt) or read online for free. 12 per metre to £1. It was established in 2006 following an agreement between BT and the UK's telecoms. Depending on your property, the cable will either run from underground or from a telegraph pole. Damaged telephone poles. 6 box using PPOE. ”. Hi guys, I'm currently with the ISP IDNet for Fibre-To-The-Premise (FTTP) and am shortly moving to BT Fibre FTTP, specifically Full Fibre 300. Openreach fibre modem is communicating with BT exchange for. Solved: Struggling to understand the necessity for a Customer Splice Point with the way. 19/03/2023 – We’ve started building and it should be available “ soon “. However, the ONT isn't secure - it hangs on two screws to allow easy install / removal. . From the cabinet to your home or business,. . Previously, Openreach was owned by BT. Then the. However until recently anybody who ordered an up to 40-80Mbps capable Fibre-to-the-Cabinet ( FTTC) “ fibre broadband ” service from their ISP was forced to access the service by plugging a separate Openreach VDSL Modem (e. It’s in the grass verge on a road with no pavement. a familiar / shared platform, quick to update firmware and easy to replace faulty kit). 16 per metre, now it is £0. 77. C. Leave the ONT powered up is my advice. 22-02-2020 1:48 PM. Sometimes the wiring has been installed by the builder or electrician, with no thought to the end users requirements. Reset, change or get help with your login details. “In theory, Openreach. The number of these are to be determined by you the developer Openreach recommend a minimum of two are fitted, one for the communications providerMany connections problems can be resolved by turning your BT Hub off and on. Yes, it terminates the optical fibre (FTTP) coming into your house and provides an ethernet connection for the router. Brian. 06 for each calendar day (after 2 working days) that your service is out of action. ballingall said: Even with a CBT that is not commissioned (active) it would not bring on a Loss light, the loss light means that there is not enough or to much light coming down the fibre from the CBT, so the issue with yours seems to be either a dirty port in the CBT, not spliced, the engineer has broken the cable when pulling, or his. Paint to match your walls. CBTs on the fascia of a building are one thing in high streets where they sit above commercial signage and don't affect the overall look of the structure. if ONT power supply missing then I would contact your ISP and get them to send you a new power supply or more likely get openreach visit. As usual, the public briefing on this. 8m come September 2021 and then 20m by around 2025-30. For FTTP to work, does the street need a junction box/exchange and then houses connect into that, rather than a tee off a fibre cable?. 000. He denied. NeverTooLate said: You need to find the wayleave department at Openreach and ask them if there is an existing wayleave for the pole. • Fit RJ45 modular boxes. By phone 0808 1002440. This is a small network termination point. Or you can call Crimestoppers on 0800 555 111. For sale lostock hall and surounding areas Preston | Urgently needed openreach socket replacing phones nor working but line is fine box broken its a dual one Internet and phone line box . We'll use the information you provide to report the issue to the necessary maintenance team in your area. I've tried connecting manual directly to the openreach box with my username and password and it still isn't connecting. We're network builders. Should be near the telephone extension sockets on display. Openreach charge the ISP, or a wholesaler who supplies the ISP, for the 'line' in the first instance. If you only see the cable that comes into the CSP from either overhead or underground and no other then the ONT is probably on. Its the fact that I have had to repeatedly take time out of my day to indirectly chase Openreach or wait for an engineer to fix the problem or and so far they have. It's the council's land, if the council say it's ok, it's ok. Consumers wanting to know whether or not they are covered by and can receive a superfast broadband connection using BTOpenreach’s ‘up to’ 80Mbps Fibre-to-the-Cabinet technology will, from today, now be given a more useful result after the national UK telecoms operator updates their availability test to include Street Cabinet status. You can get a DSL modem and connect it to any new router+switch+access point combo like this Archer AX21 with an Ethernet cable. Charge. To report an issue to Virgin Media, call 0870 888 3117. There is a power adaptor that plugs into the mains and the other end plugs into the FTTP box, this powers it all up. Find out more. The BT/Openreach master socket may be somewhere in a basement/plant room/ landlord’s site office, etc. I have just set up a system in a new build. Meanwhile, our fibre checker will let you know the best broadband option currently available at your address and you can find out more about the ‘ where and when ’ of our national build plans. (This number is reserved for calls about our. I recently hand a BT Open reach engineer visit my house because of a broadband fault. Don't hold much hope of it being resolved soon. When it was originally installed, sometimes in such a ridiculous place, you will want to move it. If you’ve moved into a new-build home and your phone or broadband isn’t working, Openreach might be able to help. Press the Power button on the back until all the lights go off and wait for 5 minutes. The BT junction box is just outside our gate, so very convenient for us and BT. PON and LOS (left-hand lights) PON solid green. The connection is intermittent. Can I remove Openreach box? Table of Contents Can I remove BT cable? Can I move my BT master socket myself? How do I remove an unused socket? How do you remove a. PerhapsLater Posts: 1 Newbie. The company confirmed the reinstatement of a dividend to shareholders. We're network builders. 3 or 4 Openreach visits. My proposed FTTP setup is as follows. If you are a fibre customer you might not use a master socket, instead an Openreach Modem. Sponsored Links. JB21 31x41cm Old style cast iron and concrete 38x80cm JF4 current type 55x100cm JF4 old type 55x100cm JF2/JB26 34x80cm JB22 41x61cm JB23 28x50cm Power cycle method two: Press the Reset button on the side of the Openreach modem and hold it in for five seconds. If connector has been damage you may well be charged for the repair. If you’ve spoken to a phone or broadband provider and they’ve said you can’t order this, please get in touch with us. I lost my dial tone and my ADSL2+ sync rate halved (which I believe means that one leg of the line has been disconnected). Posts. This will not be repaired as such, it will require the old frame digging out and replaced with a new frame and lid. Openreach FTTP doesn’t come from or use ‘cabinets’ , as already stated , your service is ‘pre built to the curtilage, soft’. Thanks. Find out who to contact if you have a problem with your phone or broadband, if you discover damaged or stolen Openreach equipment or have a safety concern. If you’ve noticed an issues with any of the following, you’ll need to contact Openreach directly on 0800 023 2023 (option 1): Damaged underground cables (typically caused by mechanical diggers in built-up areas) Loose cables or cables dangling from telephone poles. We were informed that it is a BT line, and when we contacted BT about it, they advised us to speak with openreach. News When to contact Openreach First contact your Service Provider You should talk to your phone or broadband service provider such as BT, Sky, TalkTalk etc, as Openreach. Your experience can help others make better choices. The Openreach part of the connection is OK ( indicated by the solid PON light ) connect your BT hub to the ONT , possibly with a different Ethernet cable to the usual one ( to eliminate it as the problem ) what is the status of the Hub lights ( once it’s had chance to sync ). “@Plusnet I'd love to do that, but Twitter DMs are broken for me right now 🤷♂️ maybe you can tell me the average lead time to get an OpenReach box in the house configured from your end, so I can hook up the home hub?”It looks like a single microduct has been installed from the Virgin Media street cabinet in New Road (), using the Openreach ducts to cross two roads in getting to the footway box in the picture, a total distance of some 193 metres, (the advantages of Virgin Media sharing the ducts are obvious as the civils cost would have been. Sadly a fair few of Openreach ’s ( BT) green broadband and phone street cabinets in Sheffield (England) are “ often targeted with graffiti . The BT Telephone line passes directly through tree branches to my house. Jul 16, 2013. Posted by a Superuser, not a Sky employee. Depending upon which version of the ONT you have, is the LOS/Alarm LED lit?The openreach modem has no internet connection since yesterday. And a lady I've spoken to says the have fibre to premises with bt. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. Openreach, which runs the UK’s digital network, is continuing its longstanding relationship with ADVA as it evolves its infrastructure to meet the bandwidth, timing and programmability needs of. It is buried, runs under the driveway somewhere. Try connecting a PC/Laptop directly to the ONT and set up a PPPoE connection Username [email protected] 070212 Newsites Internal CLI Duct Cover / BFT Capping 069583There will probably be a second cable that comes out of the box which is connected to the ONT. Openreach won't be inclined to remove/retrieve drop wire simply for the sake of it. Openreach won't be inclined to remove/retrieve drop wire simply for the sake of it. If this doesn't work check the status of the lights (see below). Our BT Smart Hub 2 and TV Box arrived today. Gently pull the wires so that you can remove the old jack. However I just noticed that there is also an openreach box in the same cupboard which is. As you can see there are 4 lights at the top of the OpenReach Full Fibre modem – Power, LOS (Loss of Service or Loss of Signal), PON (Passive Optical Network) and LAN (Local. I reset everything to see if that helped but it didn't. Engineer simply switch out Virgin faceplates for Openreach and changed wires, leaving me without my still active Virgin phone line. Brian. Virgin Media. If you can't find it, have a look outside for any wires entering your home, then look for a white box on the wall inside. It was installed over a number of days, with up to 8 Openreach vans outside and a large number of O[enreach personnel inside. 1. This would mean moving the entry point about 2 - 2. Different amounts will be charged depending on the type of BT Hub or BT TV Box you have. Dec 29, 2015, 11:54 PM. Sent to Boston Borough Council less than a minute later Concrete cover to BT Openreach box is missing/broken. You should report damaged phone lines to BT Openreach — if they are located outside the boundaries of your property. Find out more. This is normally done from the test socket of the NTE5 (having removed the front cover/filter plate and using a micro filter. Openreach, the infrastructure arm of UK telco giant BT, looks set to prioritize existing projects rather than starting new buildouts of its fiber broadband network as it seeks to control costs amid surging inflation. survey and audit Openreach equipment affected by your project, protect them while you’re. I'm in the process of changing my router from Google WiFi to Asus AX6600 XT8. The issue is about how Openreach will treat customers at the time of PSTN switch off, who just have a telephone service and live in an area where there is an altnet FTTP service and at the moment no Openreach FTTP. 26th January, 2023. 0 LikesIn response to des09. Im assuming from the original BT socket 2 and 5 goes to the corresponding ones on the replacement socket, where do wires coming off of A and B go. To utilise my existing Ethernet cable going to another floor is there a different Openreach box or something else that will take the new cable connection from the Openreach socket and convert to Ethernet which will then go in the WAN port of the Sky SR203 Router? Report post. . My Google WiFi router connects directly to the Openreach box and I use a 2nd port on the Google router to run an Ethernet cable to a switch, which then provides a connection to all other connected devices. Openreach equipment on my house. It is a metal-mounted product, which comes combined with two sections that are given separate descriptions by the Openreach website; the ‘master’ and the ‘secondary’ sockets. My Landline worked fine but my new Superfast from sky hadn't worked since my activation (Moving from Sky-Essential). The Ethernet cable (red ends) must be plugged into the WAN port (or port 4) on your Hub and the other end into the Openreach modem's PORT1/LAN1 port - the number of ports on these modems can vary. So if there’s a capacity problem then it means that the CBT can’t handle additional customer connections to the network (i. We need to have a wayleave agreement in place to install or repair Openreach equipment on private land, or inside a property, where it provides service to people who aren’t the legal owner of the land or a property, such as an apartment building. Lloyds Banking Group has pledged to retain the independent board brought in to oversee the sale of The Daily Telegraph during a government probe into its potential purchase by an Abu Dhabi-backed.