The existing cables will be screw-on (11 mm spanner or pliers required). There are two empty wall sockets but the cable doesn’t fit into either. Occasionally only a very short stub of wire is left behind often hidden. My internal wall socket looks like the below, but I am missing the power supply part (the smaller white box that plugs into the 3 pin socket and attaches vi. Pop the power cable into a nearby plug socket, and turn it on. These are the parts I could find, they were screwed into the end on the coaxial cable. My question relates to the fact that there are 2 Wall Sockets in the property - one on the ground floor and one upstairs. However I m not able to find the virgin Media wall socket in my room. Options. No vm wall socket. There is a cable coming from outside into my front room which has the same attachment as the plugs that fit into the hub but can't find an actual wall socket to plug anything in to. TiVo. I'm at the stage where I need to plug the isolator cable into the Virgin Media wall socket. Subscribe to RSS Feed; Mark Topic as New; Mark Topic as Read; Float this Topic for Current User; Bookmark; Subscribe; Mute; Printer Friendly Page; No virgin media wall socket mattz1106. Look outside for a brown or grey VM box on the wall and trace the cable to the inside. No wall socket. But the metal isolator box looks like it might be the wrong way around. Call the pre-installation and delivery team on 0800 052 1734, explain the problems you have had and request a tech visit to fit a proper wall box for you and check out the VM wiring and signal in your home. Awful first impressions of Virgin Media. No virgin media wall socket. There are multiple different branded wall boxes inside our flat but none. Pop the power cable into a nearby plug socket, and turn it on. Hi I’m just wondering if I could get an engineer to come out and help put in a new wall socket I have a different type of internet and have switched recently and need a new wall socket to plug in the new internet. Could an engineer be arranged to install please as my account is due to go live today. Browse Virgin Media Virgin Media Community. I wanted. The admin page for the hub says Telephony (disabled)Wall Socket in QuickStart, set up and connections an hour ago; Unable to order for new build in QuickStart, set up and connections 9 hours ago; installing ethernet cable/socket into another room in house by virgin in Networking and WiFi 15 hours ago; Replacement white virgin media wall box in QuickStart, set up and connections yesterdayRe: Wall socket connection. Or if the other end of the white cable is in a more useful. Mobile Your Account. Go to solution. 0 Kudos. many thanks. I'm a Very Insightful Person, I'm here to share knowledge. Virgin Media M125 Fibre Broadband. If no luck call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. The metal box in photo 3 looks like a likely contender. If you were provided with a self-install option then it would mean that a previous tenant at that property had Virgin Media services installed and that services were provided there, so potentially the socket was removed by a previous tenant. First, screw the white cable with the blue tab in the Hub, and then plug in either end of the yellow Ethernet cable. In some homes the VM service arrived on a loose cable, not via VM wall socket Have a look on the outside wall of the house to see if there a Virgin Media box, it may give a clue as to where the cable enters. Virgin Media; My Virgin Media. 12-10-2022 18:51 - edited 12-10-2022 18:59. I'm currently renovating my living room, including the electrics. However, we're unable to get the secondary 360 mini-box working upstairs for live TV and only the internet side of the features work (Apps etc). @ericchuang wrote: I received my installation kit for my broadband but I don't have a Virgin Media socket anywhere to install it. Call the pre-installs team on 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Step 2 Plug the cables into the Hub Screw the white cable with the black tab firmly in the Hub. You can also check for a loose cable as not all properties have a socket. What they cannot tell is whether the previous occupant has removed the internal boxes, or worse still ripped out the drop line to the street cabinet. After trying a few of them, the male (satellite?) sockets fit with the router cables but aren’t helpful aside from that. Hey Bilalkhera92, thank you for reaching out and I am so sorry to hear you have no socket. There is a special free number to call or wait 2 or 3 days for a VM staff member to get to your post. • Scroll to the HDMI port you connected the cable to. Please help. Failing this. The photos show 2 different VM broadband sockets and 1 unbranded phone socket. I need a wall socket on 02-08-2022 17:40. I can only find the TV socket. What confuses some people is the push-on connector provided. I recently moved into a new apartment that im renting and chose a bundle with virgin for my broadband services. No virgin media socket in Networking and WiFi 8 hours ago; No Virgin Media Wall socket . SpeedPlaced an order and the lady said we were eligible for quick start self installation. I don't have a virgin media wall socket and this is stressing me out. Sign in . Hi, Having difficulty installing our new broadband. Image below of the Virgin Media PSU Plug that connects to the coax. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright. Tuning in. Just had self installation delivered, have no wall socket just two cables from the wall. Hello, my isolator cable does not fit into the virgin media wall socket. Virgin Media uses a unique cable network that requires a specific type of. Looks like the supply cable is dropping down from the top of the photo into a metal isolator box. Up to 3 WiFi Pods if needed. Package arrive today and realized I don't have a VM wall socket to plug the round cable into. So our coaxial cable snagged on some furniture and seems to have pulled some bits off the wall socket. Occasionally only a very short stub of wire is left behind often hidden within a blanked-off fitting. 2 Connect the red end of the coax cable to the right side of the Virgin Media connection box situated on the wall in your home. on 05-09-2023 20:36. Broadband. Dave. We have the quickstart pack but sadly cannot get broadband set up and working. My Virgin Media App. In the new house, just connect the single cable from the Hub to the wall socket and see if it works. Sometimes there is no wall box, just a trailing cable. Hi, I have ordered a self-setup wifi kit and cannot find a virgin media wall socket anywhere. Plug the cordless base station into the VM hub and use cordless handsets around the home as required. Hello everyone, I'm trying to setup my Virgin media hub right now and according to the guide, I need to plug my hub into the wall socket. QuickStart, set up and connections. 1. I will private message you now. I am going to send you a private message. Virgin Media Wall Socket. The wall socket is far from where our TV is - and we need to connect the tv to the wi fi box too obvs. I have received my quick start-up kit. Only an aerial cable (pictured below) connected to a box outside my flat. Internal Wall socket power supply missing in QuickStart, set up and connections a week ago; FTTP New User Install Experience in QuickStart, set up and connections 2 weeks ago; No vm wall socket in QuickStart, set up and connections 3 weeks ago; Can't find wall socket in QuickStart, set up and connections 3 weeks agoHello, I am currently at the stage where I need to connect the red wall socket cable to the VM wall socket. 22-12-2022 19:19 - edited 22-12-2022 19:20. Options. They are open 8:00am to 9:00pm Monday to Friday, and 8:00am to 6:00pm Saturday and Sunday. ^Martin. Either call t he pre-installation and delivery team on 0800 052 1734, or wait a few days for a member of the forum team to pick this up. If possible, I would like to get rid of this rather ugly white. Re: My Flat doesn’t have wall socket. Inside the spare room, the coax cable goes into the white VM internal wall box with just a TV actuator attachment attached (see pic), and the telephone cable goes into. 3 Connect the other end of the coax cable to the set top box or Virgin Media Hub provided. 3) other end of this cable, connect the female to female F connector, connect the other side of this to the cable from the wall. Follow any cables that come from it and go inside - if you can't see any cables, look inside opposite external box as they may just have drilled through wall. on 30-12-2022 13:33. Networking and WiFi. Don’t plug the power cable into a plug socket yet. My Virgin Media App. No Wall Socket for Internet and TV in QuickStart, set up and connections Wednesday; Need a new internet wall connection in QuickStart, set up and connections Saturday; Socket in QuickStart, set up and connections a week ago; Old house and new house different wall sockets in QuickStart, set up and connections a week agoHi I left virgin media on the 26th of march BT has been dreadful but luckily they are letting me leave without a termination fee. Rang the helpline today - was told it could be linked to the upcoming change to phone over fibre (although we’ve not had a notification), however the sockets should be working. Our quick start kit has been delivered but when setting up there is no wall socket to plug the hun into. Call Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. The wall socket I have within my home does not appear to be working. Get the Hub ready by connecting the wires. If no luck call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. When I proceeded to set up my Hub 3 I quickly realised that. This uses a copper coaxial cable of a similar type to the cable that feeds the signal from a rooftop TV aerial to a TV set. Gaming Support. Connect the Hub’s power cable with the blue tab. Get the Hub ready by connecting the wires. . I noticed Hub5 has ethernet sockets, but game consoles and pcs are too far to connect to the Hub5 directly. 1 ACCEPTED SOLUTION. I’ve just been - 5233947 BrowseMy broadband just arrived today. (I did this video to help/guide new engineer as I did not find any for my self when I started. Can you help? Many Thanks. Luckily, most newer computers have. We have a virgin media wall socket with an - 4353656 - 2. No virgin media wall socket. Long story short, I need an engineer to come and re-install the coax from the brown box outside as whichever company supplied the previous tennants internet/phone has cut the virgin media cable outside to install their own cable through the hole. I'm trying to setup my Virgin media hub right now and according to the guide, I need to plug my hub into the wall socket. . Explain that you need the ONU PSU for a FTTP/RFoG area - if an engineer is offered to bring / fit it accept that - there have been serious delays in getting them dispatched by post. 0 Kudos Reply. VM's phone service is provided from a telephone connection point on the back of the VM hub (which replaces the old 'telephone master socket'). 0 Kudos. Virgin Media; My Virgin Media. Thank you very much 🙂. They are open 8:00am to 9:00pm Monday to Friday, and 8:00am to 6:00pm Saturday and Sunday. Go to solution. It is actually a VM box but a very old one, even though it was still in use just over a month ago. Poking up from the ground, directly next to my house, is 1x thick cable and 1xdouble cable. Hi, I've ordered a broadband only package and it said I was applicable for a self install kit. Security matters. Tried looking but can't see a way to book an engineer for this? Thanks At the moment you have a Sky modem that is serviced by an RJ11 socket, which provides your Broadband from phone line. No Virgin Media Wall Socket on 13-04-2022 14:47. Forum; Apps. Stay safe online. on 03-12-2022 10:11. In response to Llfamily. Subscribe to RSS Feed; Mark Topic as New;. Need wall socket. Plug into the Virgin Media wall socket. Follow these steps to install your virgin Media Broadband, TV and Phone service. Prior to getting my contract I checked the wall socket and there was a virgin box on the wall with a socket coming from it. Speed. Getting Connected with Virgin Media is easy when you have a wall socket. AnthonyRaw1986. You have at least tested the ringing capacitor issue in the diagnostic process. We appreciate you reaching out to us on here. on 17-12-2022 10:39. Solved: We have the quickstart pack but sadly cannot get broadband set up and working. on 27-10-2022 09:24. Virgin Media Community: Broadband: QuickStart, set up and connections: Need Virgin Wall Socket - require "written confirm. Re: No wall socket. . The isolator has a terminator cap (marked below) fitted to the open end. I'm at the stage where I need to plug the -. See where this Helpful Answer was postedI've just moved into a property and I'm trying to set up my Virgin Fibre broadband and TV package. Re: No virgin media wall socket. on a domestic hub you look at the values thus. Virgin Media Community: Broadband: QuickStart, set up and connections: No Virgin Media wall socket; Options. Tudor. Older sockets might be labelled NTL or Telewest instead and newer homes may have more than one socket. The internal wall boxes are mostly oblong. Connecting broadband cables to the wall in Networking and WiFi 2 hours ago Wrong wall connection in QuickStart, set up and connections yesterday Installation damaged wall in QuickStart, set up and connections yesterdayI will be installing Virgin Broadband, TV & home phone soon but just wanted to check if it matters that I have two Virgin wall sockets in different rooms from a previous owner. I've selected self installation and have realised I have no vm wall socket Can I order an engineer please - 5395133. Broadband deals; Broadband, TV and phone deals; Broadband and phone dealsIf you want a proper wall box fitting you would need to call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit to install a socket. Virgin media wall socket in QuickStart, set up and connections yesterday; due to be connected in august advice needed in QuickStart,. I am going to cancel. Options. . I would suggest the cable is just going down behind the skirting board, someone has very neatly hidden it away - follow the skirting board, and see where it's going to - at the worst, you should be able to see where it's been cut off (if it has). Could an engineer be arranged to install please as my account is due to go live today. But I have no Virgin Media Wall socket - 4942192 - 2. I'm setting up my hub 3 and it comes with an ethernet cable will I need to use it to set it up as in the step by step guide it doesn't mention it and my wall socket for virgin media and socket for Ethernet cable are a good bit apart and the leads won't reach. Browse Virgin Media Virgin Media Community. To be clear here, the phone needs to be directly connected into the Hub itself, so would be need to be placed near your Hub. in Networking and WiFi 13-10-2023; Can't find wall socket in QuickStart, set up and connections 23-09-2023; Blueyonder email in Email 21-09-2023; Best location of WiFi Pods in Networking and WiFi 28-08-2023This video will show you how to install a Virgin Media extension cable. TV on the go. No Virgin Media wall socket on 16-10-2022 22:48. How and where do i book a technician for broadband in QuickStart, set up and connections Saturday; Virgin Media Wall Socket Connector Wrong Kind in QuickStart, set up and connections Saturday; No vm wall socket in QuickStart, set up and connections Saturday; Can't find wall socket in QuickStart, set up and connections Saturday Hi, I have just received the Virgin Media Box for my broadband and noticed I have no wall socket to connect it. 0 Kudos Reply. It’s been delivered and it turns out I don’t have a wall socket for the coaxial cable to go into. Just. I'm very sorry to hear you don't have a Virgin Media wall socket in the property. I was told when purchasing the broadband package that fi. Hello, I'm a returning customer to Virginmedia and went with the QuickStart option, but I've ran into an issue where I have no broadband or TV. Apply a gentle force to begin with, turning anti-clockwise. Hi there. I think there’s something missing to the Virgin Media wall socket in my flat. Can anyone help please? Need broadband asap!Mobile Your Account. (I did this video to help/guide new engineer as I did not find any for my self when I started. 68K; 345; 502; Alex_RM. We're sorry to hear that there is no longer a Virgin Media wall socket in your property. 3. This seems to be the only way that i can speak to someone about the issue. It has two outputs on the left of the wall box. Hi mariz2198, thanks for posting and welcome to our community. There must have been a previous installation or you would not have been offered a self install. I'm very sorry for any issues you've had in speaking with the team. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Re: Moving virgin media wall socket. I have ordered the quick setup kit for M125 Fibre Broadband, but there is no Virgin Wall socket in my flat. CABLE - today I show you how to set up Virgin Broadband Media HUB and phone. Stay safe online. Virgin Media Community; Broadband; QuickStart, set up and connections; Wall socket cable does not fit; Options. I will pop you a PM across now, please keep an eye. Browse Virgin Media Virgin Media Community. The total REN (ringer equivalence number) of devices you can connect to TEL1 on the VM hub is 3. I unscrewed it and there is a male isolator inside the box. Tudor There are 10 types of people: those who understand binary and those who don't and F. Virgin Media Community; Broadband; QuickStart, set up and connections; No wall socket; Options. 2. If no luck call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. It’s not guaranteed it will work in your home. Virgin Media FTTP. I'm at the stage where I need to plug the isolator cable into the Virgin Media wall socket. We've set up the main 360 TV box downstairs, cabled directly into the Virgin Media wall outlet and via ethernet into the router so we've no issues at all there. My internal wall socket looks like the below, but I am missing the power supply part (the smaller white box that plugs into the 3 pin socket and attaches vi. wrote: Hi there, I just received my quickstart pack today, however it is unsuccessful to install nor set up the broadband. If digging / drilling / new external & internal cables are required the. 3K; 6. I want to install virgin media after using talk talk for many years, I checked that I have the virgin media socket but after watching and reading the installation guide my virgin media socket looks different, i removed the white cap covering it and it. The box and cables may have been removed by the previous occupiers. Push the white isolator cable, with the black band, into the slot in the splitter marked ‘Wall’. My wall socket has fallen off as it was behind my sofa does anyone know if I come back to Virgin if this can be fixed?. For that I can't use the - 5118502. Past occupiers of your property may have removed the cable and sometimes they are removed by other installers, such as satellite TV techs. Failing this. Downstairs, the router works perfectly and the wall socket was installed with the arrival of the hub. Hi there, I moved house and ordered VM broadband and got the option for a quick start kit. Hi @Gerry9870 thanks for your post here in the Community, although I'm sorry to hear of your concerns raised here about the switchover. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Browse Virgin Media Virgin Media Community. Call the pre-installation and delivery team on 0800 052 1734. I currently reside in a rental property, so I assume that I'll need to get in contact with my landlord first to make sure they're happy about someone coming out to ins. Call the Pre-installation and delivery team on 0800 052 1734 and explain the situation. We have a virgin media wall socket with an ethernet port in the wall but no round cable. Subscribe to RSS Feed; Mark Topic as. We do not have an internal VM box to plug the round ended cable into. These sockets are purely for the legacy telephone service, & are now becoming obsolete (for new customers the phone plugs into the hub). Save £105. All the wall sockets I can see are for BT. The cable on the right looks like is for a Freeview TV antenna. No virgin wall socket in my house. Virgin offers self-install to properties that have recently had a service. Cancel and get another open reach broadband as the previous one with the risk of not having broadband for days/ weeks before switch. Re: No VM wall socket / wall socket damage. If no luck, call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit to install a socket. Solved: Hi, I need to know if I’m able to get virgin media to move the virgin media wall socket to another room. The "two cables" sound very like a Sky dish install. £12. Virgin media wall socket for broadband is not what js shown on the installation guide. . Tried looking but can't see a way to book an engineer for this? Thanks. It's true that. Consider a wireless connection: If a wall socket installation is impossible, you may want to consider a wireless connection. 168. ThanksEssentially, I can’t figure out how to connect my broadband cable into the wall socket. But I have no Virgin Media Wall socket in my house. look forward to at least 5 weeks before you are connected . Plug the cables into the hub. Luckily whatever these were screwed to uses the same sized thread, so the cable can still screw onto the wall socket and we have internet. I just found a box in the closet which has a cable indicated as CABELCON 4. Subscribe to RSS Feed; Mark Topic as New;. Now another team needs to fix that cable but the technician booked my appointment for 28th as per the message i Booking an engineer is easy with Virgin Media. Overall, Virgin Media aims to make the installation process as smooth and hassle-free as possible, and their customer service team is always available to answer any questions or concerns you may have. I think I need an engineer for this as so far I have had the kit for 2 weeks + but no internet. Raised Rounded Profile. The cable going in will be a double “shotgun barrel” type cable. There's an openreach BT white box in the wall and there's 2 black cables next to it coming from outside next. If you're happy for us to get this booked. I've just received my virgin broadband kit, with self set up. Let me know how you get on! Kind regards, SerenaThe phone has been plugged into a wall socket and was working fine for years. 6. The cable line runs into the house to the socket but the router cable make end is - 5038783on 10-02-2022 17:26. Failing that phone the Pre-installation and delivery team on 0800 052 1734 explain the situation. Simply instruct the engineer who comes to install your equipment that you'd like an access point in your lounge. in Email 10 hours ago; Hi, need to replace my virgin media hub and it's always dropping connection via WiFi in Networking and. How and where do i book a technician for broadband in QuickStart, set up and connections Saturday; Virgin Media Wall Socket Connector Wrong Kind in QuickStart, set up and connections Saturday; No vm wall socket in QuickStart, set up and connections Saturday; Can't find wall socket in QuickStart, set up and connections SaturdayHi, I have just received the Virgin Media Box for my broadband and noticed I have no wall socket to connect it. The cable could be hidden within, or behind, furniture. Dave. Manage Your Account. Switched On Families. Virgin Media Community; Broadband; QuickStart, set up and connections; Moving virgin media wall socket; Options. I am going to cancel. Can't find a VM wall socket I only have this (will try and post a picture), which leads - 5292896. Damaged Wall socket. All forum topics; Previous topic; Next. Connect the Hub’s power cable with the blue tab. However, there is no Virgin Media Wall socket in my house. 63K; 3. 4 weeks ago. Should’ve checked this before I ordered. Tudor. The box and cables may have been removed by the previous occupiers. We have recently returned to virgin media after leaving but I'm worried that the socket may not be safe. My VM Router is is my office adjacent to hall. I was never asked if I had a wall box. The wall box may be branded with the logos of an old cable TV company (not VM). Tudor. We can certainly get a move of the equipment. Cable broadband connects your home to a fibre cabinet in your area. No Virgin media wall socket JakeDobinson. An engineer came out yesterday and we eventually found it randomly part the way down the stairs. Stream from Virgin Media. Cancel and get another open reach broadband as the previous one with the risk of not having broadband for days/ weeks before switch. It seems that I need an electrian to install a wall socket. I am so sorry to hear that you have faced an issue with your installation, I would be happy to take a look into this with you via a Private Message. A Virgin Media Wall socket is where the magic of the internet comes into your home, directly from Virgin Media, your ISP. provided, I shall give them a call tomorrow. 132Mb average speed. Hi Graham. Internal cabling to the VM hub is coaxial cabling (probably about 6 to 8mm diameter). I was told when purchasing the broadband package that fibre was available here and already in use, so am wondering if I'm missing something. The other is marked TV, & this is used for TV & Broadband. You need a small spanner to remove this, then push the provided connector over the exposed end. in Networking and WiFi 13-10-2023; Can't find wall socket in QuickStart, set up and connections 23-09-2023; Blueyonder email in Email 21-09-2023; Best location of WiFi Pods in Networking and WiFi 28-08-2023We recently received our router and cables. Hello, I'm a returning customer to Virginmedia and went with the QuickStart option, but I've ran into an issue where I have no broadband or TV. I've been sent a quickstart kit and have gone to set it up but don't have the wee white virgin media wall socket to plug in the white - 5389817. Manage Your Account. However, I do not have any of the specified wall sockets available. Phone. Don’t plug the power cable into a plug socket yet. Hi, I've ordered a broadband only package and it said I was applicable for a self install kit. There is this aerial splitter which seems the most obvious place to connect to, but the broadband won’t set up properly, as there is some hardware connection issue. QuickStart, set up and connections. Get virgin engineer to move the wall socket. Browse Virgin Media Virgin Media Community. I’ve just received my quick start package. Please help. 15 March 2021 at 12:49PM. - 5250024 Re: No Wall Socket for Quickstart. I can only find the TV socket. Sign in . 19-01-2023. There should be an omnibox, often brown or gray, on the outside of the premises, try tracing the cable/s from it. You can have an engineer arranged for this yes however you either need to phone VM or go to their main website and contact through the chat here or on whatsapp. Networking and WiFi. Hi, I've ordered a broadband only package and it said I was applicable for a self install kit. That looks suspiciously like a cut VM cable with the coax on the LHS and the old phone cable on the RHS. Networking and WiFi. You might like to try giving full details here first to get some advice. Tuning in. Once connected it directly to a hub, a little bit loose, but then interne. Please help. 4 weeks ago. We have a virgin media wall. to be phone lines. Delivery 7 days a week. Hi, I've ordered a broadband only package and it said I was applicable for a self install kit. The wall socket is - 5109379. . VM don't use fibre inside the property. Aug 8, 2019. Virgin Mobile. First, screw the white cable with the blue tab in the Hub, and then plug in either end of the yellow Ethernet cable. . Post a photo of the "wrong" socket please. Back a step Step 3 Plug into the wall socket Now push the red label end of the white cable into the wall socket. log into hub3 - 192. 1 ACCEPTED SOLUTION. on 05-04-2023 09:20. I have tried to contact vm but I don’t have a landline number so they w. Cable broadband connects your home to a fibre cabinet in your area. Push the red label end of the white cable, into the wall socket. See the section. on 15-02-2022 10:03. If no. ThanksThe box and cables may have been removed by the previous occupiers. Hi, I’ve recently moved into a flat, befor ordering I checked if virgin media was already installed there ( it is, there is a virgin media box outside the property ), a lady from virgin media also came to the flat the day I moved in to collect the previous tenants hub, I ordered via live chat and they recommended the self set up so, I got the quick set. Discover how Virgin Media services are installed. Koda. TV. . Hi VM, We've recently moved home and the existing Virgin Media wall socket is located in one of the 1st floor bedrooms (which belongs to our child, therefore concerned they may switch it off). but I believe if the system has allowed self install VM has been installed in the past . Subscribe to RSS Feed; Mark Topic as New;. Cihank617. The first thing is to start making alternative arrangements for your internet connectivity. I got what you mean of the adapter piece, but when I unscrew it, it seems the size of the adapter is not that compatible with the isolator cable. on 30-12-2022 13:41. Insulator and Housing Latest Design Original Equipment 45 Angled Wall Socket with Modular Euro Style White Wall Box for Virgin Media Digital TV & Fiber Optic High Speed Broadband Internet Services New or : Combine media outlets by replacing the cover plate with a module of your choice. I chose to do self installation, but on installing realised i dont have a wall socket to plug it in to. Just joined.