You can choose to block access to all adult sites. We give all our customers a complete, market leading security package called Virgin Media. Thank you, I have found where I can change the DNS, but as I am not really sure what I am doing I have put some details in but it won't accept and save. Please enter your email. select Account settings > Online security and disable Virus Safe and/or Child Safe. Sometimes they will be looking to. Joining in. Stay. We would like to show you a description here but the site won’t allow us. Welcome to the community forums. As well as ISP controls, there are a number of operating system and software options parents can use. Anyone know how I can turn it off Thanks for coming back to us NetWizard, So I can take a look at your account and make sue the web safe has been switched off correctly from our end, I will pop you over a private message. For more tips on how to keep your kids safe online, visit Internet Matters. 0. Virgin Media;. The VM forum team might be able to help. If you’d like to change the. In this In 2 Tech video, we'll show you how to keep your kids safe online with Virgin Media's Web Safe settings. Cleanhands50. Virgin Media Internet Security works even when you’re out and about – keeping your devices protected even when you’re not connected to our network. I'm a Very. You can go look up how to change the DNS in whatever operating system you are using yourself. . Networking and WiFi. Options. 168. Issues with Archero (Game) and Websafe. I can't do this. 4. Here you’ll find all the help you need for Virgin Media related problems and issues. QuickStart, set up and connections. Learn more. Sign in to your online account change setting there. Open an internet browser and type in the Virgin Media IP address: 192. Hi 20220328, Thanks for your post and welcome to the forums. Log in to your account to activate Virgin. Go to the Plan and Device tab and click on Manage services. Watch the video to get quick tips on how to manage parental controls on Virgin Media Broadband. 12: 0. 0. On Bing: Select Menu > SafeSearch. In response to Client62. Websafe is blocking websites while the setting is turned off in settings. Reply. Select each tab you want restricted to on. Open Advanced settings. Solved: I cannot turn off my websafe setting despite trying reboot and turning it off. Apologies for the websafe issue, this is a known issue so I'll PM you now to get some details and raise to our IT team. So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides and answers – like our billing and payments help guides. "Hi Thanks for posting and welcome to the community. Recently I tried to map my Mac's Google domain to force SafeSearch settings on (via Google's instructions here), but since then, the WebSafe on my Mac stopped blocking websites it should. Entertain me; Broadband Deals. Virgin Media Internet Security is an award-winning antivirus software that offers customers safe browsing without the threat of viruses, malware, phishing and other dangers. Click: My Apps. 0 not useful. To set Virgin Media’s parental controls, go to My Virgin Media and select Sign in in the top corner. Verified account Protected Tweets @; Suggested userswebsafe is not filtering any content set to be blocked by it. Internet Explorer) and enter the address If you have enabled modem mode on your Hub 3. We give all our customers a complete, market leading security package called Virgin Media Security, free. 8. Sign in . Install our free Parental Controls software. I’m sorry to hear of the issues that you’re having with web safe settings, I. Pick a category to get started. I do not pay the extra £3 a month for the internet security. this time the setting also changed itself to " Enable Channel Optimization". 168. Select Parental Controls in Virgin Media Web Safe. Which means likely its been off for years. Accessing Websites Blocked By Virgin Media. 168. Click on the Overview tab, where you have two options – Virus Safe and Child Safe. And have tried clearing the Cache, Data, reinstalling Archero on Android 13. Any attempt bounces me back to my account page. The Virgin Media Super Hub lets you connect more than 20 different devices so you can play games, download files and stream music simultaneously – and all at rapid speeds. 17-04-2023 12:57 - edited 17-04-2023 12:58. Expand the Email option. I'd prefer it if everything was properly disabled on VMs side like it sho. You own router would still have to connect to the VM hub but you can have that switched to modem mode which will means it's own wifi is always off. Home Phone. Virgin Media's DNS must be used for Web Safe to work. --. Set “Private DNS provider name” to: dns. Go to My Apps. Use parental control software and consider using filtering options, monitoring and setting time limits for access to chat. 1. 140 even though I'm using Virgin's DNS servers and. 8. Whilst waiting for the forum team consider trying the following: when changes fail to save press Ctrl + Shift + R to reload page and confirm current state of Web Safe. 5. Tried numerous times to switch off the recent web safe addition from Virgin Media banning access to most web addresses. This is what I tried to enter. To do this: Press Home on your remote. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Broadband. IP address 192. xxx. SpeedHi, ive tried the sim card in a few phones and the same results. There’s many more methods that are probably better including using a VPN service – but the ease with which these filters can be bypassed. Only the main account holder can turn Child Safe on or off. Click on Plans and device. These tools can be installed across all devices, including mobile phones, computers and consoles. Control how to protect your computer with a range of settings, including blocking. 8. Today, both not transmitting ( to double check, I. Block pornography, nudity websites - Virgin MediaPrivateVPN: Very fast and excellent at unblocking streaming services, including Virgin Media, Amazon Prime Video, and others. The problem is clearly described in the Subject Heading of this particular Forum Query. Click on Disable Channel Optimization and then on Apply changes. If you’ve activated Child Safe or Virus Safe, when other members of the family try to access a site that has been determined to be. If confident the Child Safe warning is a false positive and the site itself is safe then it can be temporarily disabled by signing in here Login to My Virgin Media | Virgin Media and selecting Account settings > Online security > Child Safe. These forums offer no public accessible solutions to the numerous threads I have seen with this issue, with direct messages seemingly preferred by Virgin Media staff. 0 Kudos. But if I could create a guest network, then make my kids' devices connect to that, and enable Web Safe, they would be "protected". in Security matters Thursday; Cannot Turn Off Websafe and Child Safe in Security matters 2 weeks ago; child website stuck on in Security matters 09-09-2023; Websafe Stuck On in Security matters 07-09-2023; WebSafe settings not being saved in Security matters 04-09-2023Mobile Your Account. If VM block your own server, then maybe it's on a blocklist of known spam IPs, meaning your own VM IP is listed as bad. I have checked the systems at our side and there is no issue. Get NordVPN - the #1 VPN for Virgin Media. in/myVM . Thanks,Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. Options. Follow these steps: 1. 1. Virgin Media accepts no. Switch on Child Safe. Click WebSafe. Virgin Media takes online safety seriously. Click Settings. Parental controls are a set of tools designed to protect and keep children safe online. 1. 8. connection problems. You can also call 0345 6000 789 on the mobile phone used to activate parental control to deactivate it. We'll go over how to set up the filter, what. Please enter your email. Virgin Media. As per the subject. What’s more, it’s compatible with all device types, from your laptop or MacBook to your Android or iPhone. Wi-Fi is fine, I have checked on multiple devices. It is easy to change the settings – the following steps take you through the process: Visit the Virgin Media Parental Controls area in My Virgin Media. via the Virgin Media online account - disable Child Safe. Virgin Media Security Bypass: Virgin Media has also made a few changes to their service, affecting the IPTV service. Post Reply Related Content. Otherwise check the device on which you ran the test to confirm DNS. 1. Click: Web Safe. Learn more. You can find more information about advanced hub settings if ever needed here 👉 How to set up Virgin Media broadband | Virgin Media Help . Virgin Child Safe Explained. g. 3. 1. on 15-04-2023 15:47. Re: Websafe settings no longer having effect. When the mouse is over that option, there should be a URL that shows in the bottom left hand corner of the page. Hello. Bypass Child Safe. Account - Cable. Thanks for your response. This help content & information General Help Center experience. Next, enter in your username and password. To disable Virgin Web Safe and access sites and services blocked by it: Sign in to Virgin Media. Mobile Your Account. Welcome to My Virgin Media Sign in or register to manage your account. 168. 1. Stream from Virgin Media. 1. I have checked these settings and they are looking active and showing they are working. Click here to view more details on content filters from Virgin Media’s Web Safe. uk, which will give you a rough idea on if it's a single ISP in the UK that's filtering your site, or the entire gamut. When I go to the settings page and click to turn on, I get the message " Sorry the -. . Welcome to the community and thanks for taking the time to post your issue on the forums. FYI Web Safe only works if Virgin Media's DNS is being used. Reply. I keep getting the following message and - 5194780. Select an Age Rating that is suitable for your children and select OK. 3: 7781: 38: virgin media. See. Regards. Billing and payments. org. 0 Kudos. QuickStart, set up and connections. Options. Use a free web proxy and enter Use the Get Magnet Link site. The question was whether to disable the modem's firewall and rely on the router's only. As far as i am aware the firewall wont be active in modem mode which will disable all router functions including the firewall. Options. Use a free web proxy and enter Use the Get Magnet Link site. I know the Hub 5 has a modem mode. Turn on SafeSearch VIP. Cannot Turn Off Websafe and Child Safe in Security matters a week ago;1. SpeedI have just had VM broadband installed. Hi @Ker2ker. The first is categories. Go to My Apps. Account - Mobile. Thanks for your post on our Community Forums @Dan_G1, and a very warm welcome to you!. Tried every browser, device, incognito mode etc. Any website unsuitable for children is blocked by default. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones. To activate Virgin Media Parental Controls select ‘ACTIVATE’. There have been a few complaints about this recently. Find and uncheck Turn on SafeSearch. Sign in to your online account change setting there. Take a look at the pull-out tab on the side of the Hub 3. 2) Turn off the hub and disconnect any Ethernet cables. Have you attempted to change your DNS settings as advised to see if this can correct your issue? You can check if all your needed Web Safe Settings are amende. Virgin Media offers a free backup service to broadband customers. Hello sadsal, Thank you for reaching out to us here, welcome to the community. _____ Scott My setup: VM TV 360 box, M350 Fibre broadband with Hub 3 in modem mode connected to a Netgear R7000 router. See for more details. They provide the functionality via the Websafe function linked above. It won't be removed unless I ask, and even then, some blocklist maintainers will refuse the request. 1. You can use our internet security on as many devices as you want and pay nothing for the first 3 months of protection. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. ago. Browse Virgin Media Virgin Media Community. If that does not help, try remaining protocols. . You were in conversation with me 3 weeks ago about the same problems. Advanced Settings -> Wireless -> Wireless Signal. Click My Apps. in/myVM . 192. Mobile Your Account. So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides and answers – like our billing and payments help guides. Do please check out the envelope in the top right hand corner for a private message from me, and I'll look into the possibility of resolving this issue for you. Hey @JohnnyT8,. Subnet prefix length 255. May just be a. 168. That is very good since the country is not a member of any signal intelligence alliances. Just knowing what they’re doing and who they’re talking to is usually enough to guide them from trouble. Can you try refreshing your network and clearing your cache and cookies. 3 weeks ago. Virgin Media. 8. Select the SPAM setting you’d like to use: Reject All Spam messages. Restarting the Hub will not help as it is the VM DNS and not the Hub that is causing the problem. This is a fast and very easy trick that can work even if you're not a Virgi. Includes a 30-day money-back guarantee so you can try it risk-free. 2. We are able to update this setting for you manually too, we just need to confirm a few account details. Safety first! An ounce of prevention is worth a pound of cure when it comes to securing your devices. The computers and devices you wish to authorise are set up so that. If your Virgin Mobile is connected to your home broadband, you can browse protected. Users will then be prompted to manually. If it’s not a technical issue you need help with then we’re here to support you on. 168. Post back here if you wish to see the issue resolved, i. The "Web Safe" or "Child Safe" setting may be enabled and blocking access. Entertain me; Broadband Deals. Just sign in to My Virgin Media and change your settings. All Rights ReservedNew to Gfycat? Log in to save GIFs you like, get a customized GIF feed, or follow interesting GIF creators. Virgin Media Web Safe Step by step guide 8 You then have three options to customise. be supported by evidence. Make sure the setting is saved and applied. When I try to mess with the settings on My Virgin Media I get a message saying “ Sorry the changes you made. 0. Once logged in, select ‘My apps’ tab’. 4. 0. The VM website is constantly being tweaked. restart Mail app on iPhone and see if content loading issue persists. This includes restricting children from accessing inappropriate or adult content. In the meantime try the following: for the unable to establish secure connection issue, check the device's date and time are correctly setTry sign in here Login to My Virgin Media | Virgin Media using authentication credentials of account holder select Account settings > Online security and disable Virus Safe and/or Child Safe -- I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. I wouldn't. 55 REPLIES. Hi, First time trying to turn on websafe (didn't realise it was an option!) When I try to toggle buttons for virus safe and child safe on, they just automatically switch off again and I get the message, "Sorry the changes you made were not saved, please try again. 1. If you got your own router then they will usually offer you a built-in timer to do this. Sign in or register for My Virgin Media, click on 'Account Settings' > 'Online security' > toggle 'Child Safe' off (so it's grey instead of purple). We recommend keeping Virus Safe on. 67. @virginmedia. 168. icon on the upper-left edge of your screen. I’ve tried re-booting the hub etc but no joy. Can someone advise from Virgin how to sort this out? - 5084023. Vodafone If you would like the Web Safe settings changed, let us know as this can be a work around for now. 1. SpeedChild safe issues, Virgin Media customer service is appalling in Security matters yesterday; Child safe not activating in Switched On Families Saturday; Cannot Turn Off Websafe and Child Safe in Security matters Friday; Child Safe not working in Security matters Wednesday; Parental controls - can't block specific website in Switched On. Hi thank you fir the reply. Adjust the settings according to the level of protection you want. If your websafe option is off, then the toggle will be greyed out. 100. 1. Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. Hi, each time I go to access websafe settings in the my virgin app, when clicked it takes me back to menu page so I can't turn it off. Learn more. Child Safe switched OFF but blocking sites. Any help appreciated. Please accept our apologies for the difficulties you are having with turning websafe off. They provide the functionality via the Websafe function linked above. How to disable Virgin Media Web Safe. 0 Kudos. Virgin Media Internet Security works by scanning each file downloaded onto your PC and attempting to block. Click on the toggle button or checkbox to turn off the Wi-Fi Hotspot feature. Reply. This will allow you to. a. 2 weeks ago. Please look out for the purple envelope and provide a response when you can. MWeb Safe Problems. Just bear in mind this would reset everything. 6:10 PM · Nov 15, 2021. Sign in or register for My Virgin Media, click on 'Account Settings' > 'Online security' > toggle 'Child Safe' off (so it's grey instead. Enter your credentials and press OK to log into the router settings menu. Any website unsuitable for children is blocked by default. In order to bypass this annoying restriction, you have to launch NordVPN and connect to a non-UK server. Networking and WiFi. The most common way to protect a WiFi network is to enable the WiFi router's built-in encryption options. Adjust the settings according to the level of protection you want. My Virgin Media App. Simply open the Google Play Store (formerly Android Market)Top five tips for parents. When you turn off this setting, apps won’t be able to send you a notification. Doesn't work in Igconito, Chrome Browser, Edge or Safari. Joining in. 4, it stopped transmitting and appeared disabled in the GUI. Virgin Media's DNS servers don't seem. So you can kick back and enjoy yourself, knowing somebody’s got your. 1). Thanks. Kind regards Jodi. Go to Child Safe and click Turn Off. If you haven’t changed your password, the default one is placed on the bottom of the router. i have tried to enable childsafe and disable it again and it makes no difference. Email address. First, you need to connect the eero to the Ethernet port of the hub and follow the instructions in the eero app. 3 which will give you equivalent to VMs. Virgin Media; My Virgin Media; Shop;. Virgin Media’s Web Safe blocks access to websites with viruses, as well as protecting you from malicious sites. 8. How do I turn Virgin Media restrictions off? Before you jump to using a VPN, it’s worth checking what block features are turned on and whether you can access your chosen site with them turned off. Please access Virgin Media r outer control panel then click on Advanced settings. All devices would need to be re-connected to the WiFi. You’ll pay nothing for 3 months (with no payment details. Click on Manage Web Safe. You will be prompted to enter your PIN Number. Sorry to hear about this issue with changing your safesearch settings via My VM 👉 virg. Not able to access websafe_setting page (able to go to update_profile page). Once you’ve linked the Virgin Media Connect app to your Hub 3, 4 or 5, you’ll see your network details on the Home tab of the app. You. A list of Age Ratings options will appear on the screen. If your Virgin Media Hub is in modem mode then make sure your third-party router is configured to use Virgin Media's DNS at 194. try going to if Web Safe is on this site should be blocked. How-To] - Disable websafe feature on virgin media - tech2guides. Welcome to the community and thanks for taking the time to post your issue on the forums. To bypass it, you just need to change the DNS server on the device you are using from the default Virgin Media one to, say, googles one which is 8. Networking and WiFi. Log in to your Virgin Media account using your email address and password. IPCONFIG reports DNS servers as 194. Networking and WiFi. If you’ve activated Child Safe or Virus Safe, when other members of the family try to access a site that has been determined to be. #3. There’s many more methods that are probably better including using a VPN service – but the ease with which these filters can be bypassed. To turn off SafeSearch on Virgin Media, follow these simple steps: 1. 67.